Re: [Bug 1877670] Re: [Intel Braswell] Display Freezes and frequently mouse cursor disappears.
Sorry! It's the touchpad. Scrolling using touchscreen also seem to cause these things. Sometimes, it comes out of the hang on it's own. It goes to a solid screen for a second and everything's fine again. Other times, I log off and log on to make the cursor work. On Wed, 27 May 2020, 07:45 Daniel van Vugt, <1877...@bugs.launchpad.net> wrote: > When you say "mouse cursor", is that using the touchpad or a USB mouse? > If the problem mostly happens with the touchpad then these messages > might be relevant: > > May 26 17:39:21 HisGrace /usr/lib/gdm3/gdm-x-session[1750]: (EE) event5 - > SYN1B7F:00 06CB:74DE Touchpad: kernel bug: Touch jump detected and > discarded. > May 26 17:39:21 HisGrace /usr/lib/gdm3/gdm-x-session[1750]: See > https://wayland.freedesktop.org/libinput/doc/1.15.5/touchpad-jumping-cursors.html > for details > May 26 17:39:22 HisGrace /usr/lib/gdm3/gdm-x-session[1750]: (EE) event5 - > SYN1B7F:00 06CB:74DE Touchpad: kernel bug: Touch jump detected and > discarded. > May 26 17:39:22 HisGrace /usr/lib/gdm3/gdm-x-session[1750]: See > https://wayland.freedesktop.org/libinput/doc/1.15.5/touchpad-jumping-cursors.html > for details > May 26 17:39:22 HisGrace /usr/lib/gdm3/gdm-x-session[1750]: (EE) event5 - > SYN1B7F:00 06CB:74DE Touchpad: kernel bug: Touch jump detected and > discarded. > May 26 17:39:22 HisGrace /usr/lib/gdm3/gdm-x-session[1750]: See > https://wayland.freedesktop.org/libinput/doc/1.15.5/touchpad-jumping-cursors.html > for details > May 26 17:39:22 HisGrace /usr/lib/gdm3/gdm-x-session[1750]: (EE) event5 - > SYN1B7F:00 06CB:74DE Touchpad: kernel bug: Touch jump detected and > discarded. > May 26 17:39:22 HisGrace /usr/lib/gdm3/gdm-x-session[1750]: See > https://wayland.freedesktop.org/libinput/doc/1.15.5/touchpad-jumping-cursors.html > for details > May 26 17:39:22 HisGrace /usr/lib/gdm3/gdm-x-session[1750]: (EE) event5 - > SYN1B7F:00 06CB:74DE Touchpad: WARNING: log rate limit exceeded (5 msgs per > 720ms). Discarding future messages. > > ** Summary changed: > > - [Intel Braswell] Display Freezes and frequently mouse cursor disappears. > + [Intel Braswell][Acer Aspire R3-131T] Display Freezes and frequently > mouse cursor disappears. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1877670 > > Title: > [Intel Braswell][Acer Aspire R3-131T] Display Freezes and frequently > mouse cursor disappears. > > Status in xorg-server package in Ubuntu: > Incomplete > > Bug description: > Display Freezes and frequently mouse cursor disappears. After restart > mouse cursor comes back again. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 > Uname: Linux 5.4.0-29-generic x86_64 > ApportVersion: 2.20.11-0ubuntu27 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CasperMD5CheckResult: skip > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Sat May 9 02:25:55 2020 > DistUpgraded: Fresh install > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes, if not too technical > GraphicsCard: >Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx > Integrated Graphics Controller [8086:22b1] (rev 35) (prog-if 00 [VGA > controller]) > Subsystem: Acer Incorporated [ALI] Atom/Celeron/Pentium Processor > x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [1025:1022] > InstallationDate: Installed on 2020-04-23 (14 days ago) > InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 > (20200423) > Lsusb: >Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub >Bus 001 Device 004: ID 8087:0a2a Intel Corp. >Bus 001 Device 003: ID 2386:0401 Raydium Corporation Raydium Touch > System >Bus 001 Device 002: ID 04f2:b520 Chicony Electronics Co., Ltd HD WebCam >Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub > MachineType: Acer Aspire R3-131T > ProcEnviron: >LANGUAGE=en_IN:en >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_IN >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic > root=UUID=5b613349-680c-466c-b069-960c9c12c462 ro quiet splash vt.handoff=7 > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 11/30/2016 > dmi.bios.vendor: Insyde Corp. > dmi.bios.version: V1.17 > dmi.board.name: Aspire R3-131T > dmi.board.vendor: Acer > dmi.board.version: V1.17 > dmi.chassis.type: 10 > dmi.chassis.vendor: Acer > dmi.chassis.version: V1.17 > dmi.modalias: > dmi:bvnInsydeCorp.:bvrV1.17:bd11/30/2016:svnAcer:pnAspireR3-131T:pvrV1.17:rvnAcer:rnAspireR3-131T:rvrV1.17:cvnAcer:ct10:cvrV1.17: > dmi.product.family: BSW > dmi.product.name: Aspire R3-131T > dmi.product.sku: Aspire R3-131T_1022_1.17 >
[Bug 1877670] Re: [Intel Braswell] Display Freezes and frequently mouse cursor disappears.
When you say "mouse cursor", is that using the touchpad or a USB mouse? If the problem mostly happens with the touchpad then these messages might be relevant: May 26 17:39:21 HisGrace /usr/lib/gdm3/gdm-x-session[1750]: (EE) event5 - SYN1B7F:00 06CB:74DE Touchpad: kernel bug: Touch jump detected and discarded. May 26 17:39:21 HisGrace /usr/lib/gdm3/gdm-x-session[1750]: See https://wayland.freedesktop.org/libinput/doc/1.15.5/touchpad-jumping-cursors.html for details May 26 17:39:22 HisGrace /usr/lib/gdm3/gdm-x-session[1750]: (EE) event5 - SYN1B7F:00 06CB:74DE Touchpad: kernel bug: Touch jump detected and discarded. May 26 17:39:22 HisGrace /usr/lib/gdm3/gdm-x-session[1750]: See https://wayland.freedesktop.org/libinput/doc/1.15.5/touchpad-jumping-cursors.html for details May 26 17:39:22 HisGrace /usr/lib/gdm3/gdm-x-session[1750]: (EE) event5 - SYN1B7F:00 06CB:74DE Touchpad: kernel bug: Touch jump detected and discarded. May 26 17:39:22 HisGrace /usr/lib/gdm3/gdm-x-session[1750]: See https://wayland.freedesktop.org/libinput/doc/1.15.5/touchpad-jumping-cursors.html for details May 26 17:39:22 HisGrace /usr/lib/gdm3/gdm-x-session[1750]: (EE) event5 - SYN1B7F:00 06CB:74DE Touchpad: kernel bug: Touch jump detected and discarded. May 26 17:39:22 HisGrace /usr/lib/gdm3/gdm-x-session[1750]: See https://wayland.freedesktop.org/libinput/doc/1.15.5/touchpad-jumping-cursors.html for details May 26 17:39:22 HisGrace /usr/lib/gdm3/gdm-x-session[1750]: (EE) event5 - SYN1B7F:00 06CB:74DE Touchpad: WARNING: log rate limit exceeded (5 msgs per 720ms). Discarding future messages. ** Summary changed: - [Intel Braswell] Display Freezes and frequently mouse cursor disappears. + [Intel Braswell][Acer Aspire R3-131T] Display Freezes and frequently mouse cursor disappears. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1877670 Title: [Intel Braswell][Acer Aspire R3-131T] Display Freezes and frequently mouse cursor disappears. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1877670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1877670] Re: [Intel Braswell] Display Freezes and frequently mouse cursor disappears.
Hello, I'm attaching the prevboot.txt from my recent system freeze. On Thu, May 14, 2020 at 7:50 AM Daniel van Vugt < daniel.van.v...@canonical.com> wrote: > Please: > > 1. Wait until the system freezes again. > > 2. Reboot once only. > > 3. Run: > >journalctl -b-1 > prevboot.txt > >and attach the resulting text file here. > > > ** Summary changed: > > - Display Freezes and frequently mouse cursor disappears. > + [Intel Braswell] Display Freezes and frequently mouse cursor disappears. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1877670 > > Title: > [Intel Braswell] Display Freezes and frequently mouse cursor > disappears. > > Status in xorg-server package in Ubuntu: > Incomplete > > Bug description: > Display Freezes and frequently mouse cursor disappears. After restart > mouse cursor comes back again. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30 > Uname: Linux 5.4.0-29-generic x86_64 > ApportVersion: 2.20.11-0ubuntu27 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CasperMD5CheckResult: skip > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Sat May 9 02:25:55 2020 > DistUpgraded: Fresh install > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes, if not too technical > GraphicsCard: >Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx > Integrated Graphics Controller [8086:22b1] (rev 35) (prog-if 00 [VGA > controller]) > Subsystem: Acer Incorporated [ALI] Atom/Celeron/Pentium Processor > x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [1025:1022] > InstallationDate: Installed on 2020-04-23 (14 days ago) > InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 > (20200423) > Lsusb: >Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub >Bus 001 Device 004: ID 8087:0a2a Intel Corp. >Bus 001 Device 003: ID 2386:0401 Raydium Corporation Raydium Touch > System >Bus 001 Device 002: ID 04f2:b520 Chicony Electronics Co., Ltd HD WebCam >Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub > MachineType: Acer Aspire R3-131T > ProcEnviron: >LANGUAGE=en_IN:en >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_IN >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic > root=UUID=5b613349-680c-466c-b069-960c9c12c462 ro quiet splash vt.handoff=7 > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 11/30/2016 > dmi.bios.vendor: Insyde Corp. > dmi.bios.version: V1.17 > dmi.board.name: Aspire R3-131T > dmi.board.vendor: Acer > dmi.board.version: V1.17 > dmi.chassis.type: 10 > dmi.chassis.vendor: Acer > dmi.chassis.version: V1.17 > dmi.modalias: > dmi:bvnInsydeCorp.:bvrV1.17:bd11/30/2016:svnAcer:pnAspireR3-131T:pvrV1.17:rvnAcer:rnAspireR3-131T:rvrV1.17:cvnAcer:ct10:cvrV1.17: > dmi.product.family: BSW > dmi.product.name: Aspire R3-131T > dmi.product.sku: Aspire R3-131T_1022_1.17 > dmi.product.version: V1.17 > dmi.sys.vendor: Acer > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.101-2 > version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 > version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1 > version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1877670/+subscriptions > ** Attachment added: "prevboot.txt" https://bugs.launchpad.net/bugs/1877670/+attachment/5377096/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1877670 Title: [Intel Braswell] Display Freezes and frequently mouse cursor disappears. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1877670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1877670] Re: [Intel Braswell] Display Freezes and frequently mouse cursor disappears.
Please: 1. Wait until the system freezes again. 2. Reboot once only. 3. Run: journalctl -b-1 > prevboot.txt and attach the resulting text file here. ** Summary changed: - Display Freezes and frequently mouse cursor disappears. + [Intel Braswell] Display Freezes and frequently mouse cursor disappears. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1877670 Title: [Intel Braswell] Display Freezes and frequently mouse cursor disappears. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1877670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
