[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2022-06-05 Thread Noctis Bennington
I tried with pci=nocrs on Linux 5.18 and now it works, just to let you
know.

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2022-05-17 Thread Hans de Goede
Note if someone wants to build a kernel with:
https://lore.kernel.org/linux-pci/20220512202511.34197-2-hdego...@redhat.com/

This patch applies on top of the 3 patches from:
https://git.kernel.org/pub/scm/linux/kernel/git/helgaas/pci.git/log/?h=pci/resource

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2022-05-17 Thread Noctis Bennington
It could be awesome if some of the Ubuntu Kernel devs help us to test
the 5.15 kernel with the patch.

I wanna try to build a custom kernel with the patch but I don't have
time and I'm not an expert with it.

Someone can help us with this?

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2022-05-13 Thread Hans de Goede
Sorry that it is taking so long to fix this. There have been several
attempts at fixing this upstream already, but all of them had to be
reverted/dropped because they were causing issues on other laptop
models.

The latest attempt at fixing this is here:
https://lore.kernel.org/linux-pci/20220512202511.34197-2-hdego...@redhat.com/

And this patch, or something close to it will hopefully go upstream
soon.

Perhaps one of the Ubuntu kernel devs can provide a test kernel with
this patch for Ubuntu users with this problem to test?

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2022-04-30 Thread Noctis Bennington
Hi! @Hans de Goede @j-w-r-degoede

I tested that patch in that kernel (5.14) and it definitely works!

This is the info I received with "grep . /sys/class/dmi/id/* 2>
/dev/null"

/sys/class/dmi/id/bios_date:01/28/2022
/sys/class/dmi/id/bios_release:1.52
/sys/class/dmi/id/bios_vendor:LENOVO
/sys/class/dmi/id/bios_version:EMCN52WW
/sys/class/dmi/id/board_asset_tag:NO Asset Tag
/sys/class/dmi/id/board_name:LNVNB161216
/sys/class/dmi/id/board_vendor:LENOVO
/sys/class/dmi/id/board_version: NO DPK
/sys/class/dmi/id/chassis_asset_tag:NO Asset Tag
/sys/class/dmi/id/chassis_type:10
/sys/class/dmi/id/chassis_vendor:LENOVO
/sys/class/dmi/id/chassis_version:IdeaPad 3 15IIL05
/sys/class/dmi/id/ec_firmware_release:1.52
/sys/class/dmi/id/modalias:dmi:bvnLENOVO:bvrEMCN52WW:bd01/28/2022:br1.52:efr1.52:svnLENOVO:pn81WE:pvrIdeaPad315IIL05:rvnLENOVO:rnLNVNB161216:rvrNODPK:cvnLENOVO:ct10:cvrIdeaPad315IIL05:skuLENOVO_MT_81WE_BU_idea_FM_IdeaPad315IIL05:
/sys/class/dmi/id/product_family:IdeaPad 3 15IIL05
/sys/class/dmi/id/product_name:81WE
/sys/class/dmi/id/product_sku:LENOVO_MT_81WE_BU_idea_FM_IdeaPad 3 15IIL05
/sys/class/dmi/id/product_version:IdeaPad 3 15IIL05
/sys/class/dmi/id/sys_vendor:LENOVO
/sys/class/dmi/id/uevent:MODALIAS=dmi:bvnLENOVO:bvrEMCN52WW:bd01/28/2022:br1.52:efr1.52:svnLENOVO:pn81WE:pvrIdeaPad315IIL05:rvnLENOVO:rnLNVNB161216:rvrNODPK:cvnLENOVO:ct10:cvrIdeaPad315IIL05:skuLENOVO_MT_81WE_BU_idea_FM_IdeaPad315IIL05:

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2022-04-27 Thread Noctis Bennington
PS: In case you need see what's going on with pci=nocrs on 22.04

https://i.stack.imgur.com/KZtIy.jpg

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2022-04-27 Thread Noctis Bennington
Yeah...I'm agree Michael. At least in 20.04 that workaround was working
with me and a lot of users (but as I said, I'm agree with you). Now in
22.04 it's impossible to make it works. Let's see if we can do something
about it...

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Re: [Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2022-04-27 Thread Michael Amplatz
It has never been no problem. A bug that can be solved by a workaround 
that works most times with many people is not solved.

In my opinion the case can be closed when the new Touchpad used by 
Lenovo works after booting into the official image. I am waiting for 
that for two years now on different Notebooks.

Am 26.04.22 um 22:11 schrieb Noctis Bennington:
> Hello there.
>
> the pci=nocrs on Ubuntu 22.04 doesn't allow boot. So this is again a
> problem in the last LTS (22.04).
>

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2022-04-26 Thread Noctis Bennington
Hello there.

the pci=nocrs on Ubuntu 22.04 doesn't allow boot. So this is again a
problem in the last LTS (22.04).

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-10-06 Thread Hans de Goede
Kai-Heng, thank you for providing the test kernel.

Folks, if you need to add pci=nocrs to your kernel-commandline to get
your touchpad to work, please test this kernel:

https://people.canonical.com/~khfeng/lp1878279/

With pci=no_e820 on the kernel commandline (replacing pci=nocrs). If the
touchpad works this way, please provide DMI strings for your laptop, so
that I can add a quirk to the kernel to automatically enable
"pci=no_e820" on your laptop model. Run the following command *as normal
user* to collect the DMI strings for your laptop:

grep . /sys/class/dmi/id/* 2> /dev/null

And copy and paste the output here.

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-10-05 Thread Kai-Heng Feng
A test kernel with the patch can be found here:
https://people.canonical.com/~khfeng/lp1878279/

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-10-05 Thread Hans de Goede
Please test a kernel build with this patch, combined with adding
"pci=no_e820" added to the kernel commandline. See comment 133 for more
details.



** Patch added: "[PATCH] x86/PCI: Add pci=no_e820 cmdline option to ignore E820 
reservations for bridge windows"
   
https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe/+bug/1878279/+attachment/5530683/+files/0001-x86-PCI-Add-pci-no_e820-cmdline-option-to-ignore-E82.patch

** Patch removed: "[PATCH] PCI/ACPI: Make acpi_pci_root_validate_resources() 
reject IOMEM resources which start at address 0"
   
https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe/+bug/1878279/+attachment/5504784/+files/0001-PCI-ACPI-Make-acpi_pci_root_validate_resources-rejec.patch

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-10-05 Thread Hans de Goede
This is a follow-up to comment #123

Sorry for the long silence on this bug. I was hoping one of the upstream
pci-subsys devs would help out with this...

Since that did not happen I've been looking into fixing this myself now.
I've come up with a solution which still involves a kernel cmdline
option for now, but this one is a much smaller hammer (almost a scalpel)
and once it is confirmed that this works I can enable this by default
through a DMI quirk.

I also hope that this option will not cause the stability issues seen
when using pci=nocrs and that it will remove the need to specify
i8042.nopnp=1 .

I'll attach my patch here and then hopefully one of the Ubuntu devs can
build a test-kernel for people who need pci=nocrs to test.

Alternatively you can build your own kernel with this patch added, see
the Ubuntu docs for how to do this.

Once you have a kernel with this patch, remove pci=nocrs and
i8042.nopnp=1 from the kernel-commandline and instead add only
"pci=no_e820".

If this helps please provide DMI strings for your laptop, so that I can
add a quirk to the kernel to automatically enable "pci=no_e820" on your
laptop model. Run the following command *as normal user* to collect the
DMI strings for your laptop:

grep . /sys/class/dmi/id/* 2> /dev/null

And copy and paste the output here.

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-09-22 Thread Petteri P
I am not sure what has happened with my Ideapad 5-14ARE05 laptop, but it
just seems that this problem has disappeared. I assume some update fixed
it finally.

I running 5.11.0-34-generic #36~20.04.1-Ubuntu

I have many other problems with the machine such as it does not suspend
when the lid is closed and behaves strangely with my bluetooth headset.
This laptop with Linux has really worn me out...

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-08-23 Thread Abhijit
I had similar issue.


Lenovo Ideapad 5 14ARE05 dual boot Windows 10 and Ubuntu 20.04 (Kernel 5.11 
after update)


Solution steps:


(1) Update your Ubuntu 20.04 installation with all the latest update.
This should update your Kernel too (mine updated to 5.11).

(2) Reboot

(3) Go to Windows 10 and Download and install Latest BIOS update and install 
it. In my case BIOS updated from V1.09 to 1.10. 
***Be careful and pay close attention to the instructions shown by the BIOS 
update installer. Ideally you should fully charge your laptop before performing 
BIOS update and keep your charger connected.***  

Running BIOS update will reboot your system and change BIOS settings to
default. If you had disabled secure boot to install and dual boot Ubuntu
then this will enable secure boot option. You will need to disable it
again. Once BIOS update is completed reboot and go to BIOS (F2)

(4) Disable secure boot in BIOS again

(5) Boot to Ubuntu. (Tip: Use F12 key to boot to Ubuntu if you do not
get Ubuntu Grub Bootloader Menu. You can change the boot order from BIOS
settings (F2) permanently)


Your touchpad should start working.

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-08-17 Thread Ratul Saha
Can we get a fix after over a year now? I think we have enough people
suffering to deserve a fix for this bug.

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-07-18 Thread Jayden
Hi. I did verify the image. Now, I manage to get through the black
screen by using win+fn+f2 to go to tty2 then win+fn+f1 to go to login
screen. Sometimes if it stuck at black screen, I would use the method
mentioned above. Sometimes it manage to get to the login screen
directly. But I do think this issue has sth to do with the touchpad. Cuz
I will see the error messages controller timeout when I shut the system
down (if the touchpad is nit working). For my laptop, the touchpad works
sometimes while sometimes it doesn't.

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Re: [Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-07-13 Thread Michael Amplatz
As this bug exists for more than a year now, it would be great if we 
could re-activate Bluetooth-Mice with Keybord only after they say 
goodbye occasionally.

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Re: [Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-07-13 Thread Michael Amplatz
@Jayden: Did you verify the image? Ubuntu 20.04 worked on my 14IIL05, of 
course without touchpad. I know that all that is something off topic, 
but we should clarify that very fast, so we know, if Jaydens Problem has 
something to do with the Touchpad problem.

Am 08.07.21 um 04:27 schrieb Jayden:
> @Hans de Goede Hi, I am using lenovo Ideapad 5 14IIL05 also. After I
> installed ubuntu 20.04,I can't even boot the ubuntu, I stuck at the
> black screen with blinking underscore. Is there anything I can do to
> solve this? I try to use ctrl alt f1 to f10 but no respond from ubuntu.
> Thanks in advance for your help.
>

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-07-07 Thread Jayden
@Hans de Goede Hi, I am using lenovo Ideapad 5 14IIL05 also. After I
installed ubuntu 20.04,I can't even boot the ubuntu, I stuck at the
black screen with blinking underscore. Is there anything I can do to
solve this? I try to use ctrl alt f1 to f10 but no respond from ubuntu.
Thanks in advance for your help.

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-07-01 Thread Hans de Goede
I've been working with a Fedora reporter to try and solve the case where 
pci=nocrs helps to get a working touchpad, see:
https://bugzilla.redhat.com/show_bug.cgi?id=1868899

Thanks to the latest set of logs attached there, I now am finally
starting to understand what is going on here.

Your BIOS claims that any memory between
0x4bc5-0xcfff is reserved:

[0.00] BIOS-e820: [mem 0x4bc5-0xcfff]
reserved

But then continuous with placing the iomem window for PCI devices inside
that reserved range:

[0.609988] pci_bus :00: root bus resource [mem
0x6540-0xbfff window]

This confuses the kernel and makes it unable to assign PCI iomem to
devices which have not already been assigned iomem by the BIOS, like the
I2C-controller used for the touchpad.

If you are interested in / curious about the low level details, I'm discussing 
this with the kernel PCI developers (including figuring out how to deal with 
this) here:
https://lore.kernel.org/linux-pci/7d80f639-0768-850b-5313-3bdedf0a5...@redhat.com/

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-06-30 Thread Hans de Goede
Ratul, the patch which I attached won 't help you. The patch is
basically no good, because the problem is not what I thought it was.

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-06-30 Thread Ratul Saha
@Hans de Goede (j-w-r-degoede) is the patch working for Ideapad 3
15iil05? Then I would compile a kernel myself and test it on my laptop.

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-06-29 Thread Hans de Goede
Bernhard, no in the mean time I've learned that my patch is no good. I'm 
currently debugging this with a Fedora user who also needs pci=nocrs to get the 
touchpad to work:
https://bugzilla.redhat.com/show_bug.cgi?id=1868899

But this is going quite slow because the cycle between me providing the
user with a kernel with some extra debugging logging added; and me
getting a dmesg output for that test kernel back is quite slow.

** Bug watch added: Red Hat Bugzilla #1868899
   https://bugzilla.redhat.com/show_bug.cgi?id=1868899

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-06-28 Thread Bernhard Übelacker
I can report that this device seems also affected:
Lenovo V15-IIL Iron Grey, Core i5-1035G1, 8GB RAM, 512GB SSD, DE (82C500JUGE)

This is with running a Debian testing kernel 5.10.0-7-amd64/5.10.40-1.

Adding the pci=nocrs makes the touchpad work, but unfortunately this does
not survive a standby or hibernate cycle.

@j-w-r-degoede: Do you still need your patch to be tested?


** Attachment added: "dmesg-without-pci-nocrs.txt"
   
https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe/+bug/1878279/+attachment/5507603/+files/dmesg-without-pci-nocrs.txt

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-06-19 Thread Petteri P
Here is the dmesg output as well.

** Attachment added: "dmesg.with-nocrs"
   
https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe/+bug/1878279/+attachment/5505721/+files/dmesg.with-nocrs

** Attachment removed: "Ss1.png"
   
https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe/+bug/1878279/+attachment/5505719/+files/Ss1.png

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-06-19 Thread Petteri P
Regarding my previous post what happened is that the touchpad started to
work again out of the blue. Before this the system had difficulties to
shutdown. The shutdwown process lasted for minutes and during that the
system displayed a message "i2c_designware AMDI0010:00: controller times
out". This lasted for a long time. So long that I had time to take a
photo of it which is attached.

Eventually the system managed to shutdown and now I that I turned on the
system the touchpad works again. Bizarre.


** Attachment added: "Ss1.png"
   
https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe/+bug/1878279/+attachment/5505720/+files/Ss1.png

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-06-19 Thread Petteri P
** Attachment added: "Ss1.png"
   
https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe/+bug/1878279/+attachment/5505719/+files/Ss1.png

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-06-17 Thread Petteri P
Thanks for the instructions. So I added the line
GRUB_CMDLINE_LINUX_DEFAULT="quiet splash pci=nocrs" and updated grub. I
rebooted the machine at least five times and the touchpad never worked -
I had to use an external mouse. This is a bit different in a sense that
this seems to be consistent whereas usually the touchpad completely
randomly works every now and then.

I think I will keep the settings as they are just to see if the touchpad
randomly starts to work again. I mean the position of the moon might
have an effect on this ;-)

Let me know if I can be of any help in further testing.

Btw, my kernel was just updated to 5.8.0-55-generic.

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-06-15 Thread Oscar Parada
Ditto, if an Ubuntu Dev can build a test kernel with the patch I would
be happy to throw it into my installation.

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-06-15 Thread Ubuntu Foundations Team Bug Bot
The attachment "[PATCH] PCI/ACPI: Make
acpi_pci_root_validate_resources() reject IOMEM resources which start at
address 0" seems to be a patch.  If it isn't, please remove the "patch"
flag from the attachment, remove the "patch" tag, and if you are a
member of the ~ubuntu-reviewers, unsubscribe the team.

[This is an automated message performed by a Launchpad user owned by
~brian-murray, for any issues please contact him.]

** Tags added: patch

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-06-15 Thread Hans de Goede
@thatanonyg, thank you for the logs

@thatanonyg, and everyone else for who adding "pci=nocrs" to the kernel
commandline helps. I think I've figured out what is going on here and
the patch which I'm attach should help, but it needs to be tested.

If you can build a kernel with this patch added and test that without
"pci=nocrs" on the kernel commandline that would be great. Please also
try dropping the "i8042=nopnp" kernel commandline option (that you need
this is weird, but hopefully the patch + removing "pci=nocrs" from the
cmdline helps).


** Patch added: "[PATCH] PCI/ACPI: Make acpi_pci_root_validate_resources() 
reject IOMEM resources which start at address 0"
   
https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe/+bug/1878279/+attachment/5504784/+files/0001-PCI-ACPI-Make-acpi_pci_root_validate_resources-rejec.patch

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-06-15 Thread Hans de Goede
Ubuntu devs, if one of you could build a test-kernel with the patch
added for reporters to test, then that would be great.

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-06-15 Thread Hans de Goede
@petterip:

> regarding 3/4 where exactly should I add the "pci=nocrs"

You should add this to the kernel commandline, see:
https://wiki.ubuntu.com/Kernel/KernelBootParameters

> regarding 4/4 what should I replace "" in order to run the cat
command?

You should not replace it; on laptop models which are actually affected
by this bug there is actually a directory path containing "", if
you get a no such file or directory error then your laptop model is not
affected by this issue.

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-06-13 Thread Oscar Parada
I have the same laptop Ideapad 5 14are05, I can confirm that under a new
installation of Ubuntu 20.04.2 with Kernel 5.8.55 the laptop still not
work.

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-06-07 Thread Petteri P
So glad someone is on to this. I would like to help in testing, but I
have very little knowledge in this area. I am running Lenovo Ideapad 5
14are05 on Ubuntu 20.04 with kernel 5.8.0-50-generic.

As an example regarding 3/4 where exactly should I add the "pci=nocrs"
or regarding 4/4 what should I replace "" in order to run the
cat command?

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-06-04 Thread Ratul Saha
I ran the tests and got the following results.

1. I have attached the dmesg file without enabling nocrs. (did not work)
2. I have attached the dmesg file with `i8042.nopnp=1 pci=nocrs`. (worked fine)
3. I have attached the dmesg file with `pci=nocrs` (no i8042.nopnp) (stability 
issues)

Loading and saving default BIOS settings did not work for me.

In the 3rd case, I experienced some stability issues with my system.
Things crashed randomly and even had re-login because the whole session
crashed once.

Laptop model: Lenovo ideapad 3 15iil05
Touchpad ID according to acpidump: 28D10

** Attachment added: "Archive.zip"
   
https://bugs.launchpad.net/linux/+bug/1878279/+attachment/5502489/+files/Archive.zip

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-06-04 Thread Ratul Saha
@j-w-r-degoede I will get on that and attach the logs. I am on a Lenovo
ideapad 3 15iil05. This is a weird issue and I will also provide the
journalctl without pci=nocrs as I found something weird there. More info
in the next comment. Thanks for researching this.

PS: Another thing I experienced is that every time I ran Ubuntu or PopOS
with `i8042.nopnp=1 pci=nocrs` my system got corrupted after few days.
My disks would be mounted as read-only with seemingly no way to fix it.
Even reinstalling Ubuntu won't fix it. It would only go away after
reinstalling windows. I will confirm if those params were the reason
after a few days as right now I am running a clean install of Ubuntu
without those boot params.

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-05-26 Thread Hans de Goede
Since root-cause 1/4 and 2/4 (of the 4 known root causes, see previous
comment) are fixed now I would like to focus on further researching
root-cause 3/4.

If adding "pci=nocrs" as a workaround helps to get your touchpad working
then please do the following:

1. Boot *without* "pci=nocrs" on the kernel commandline (you can e.g.
use the edit option in the grub-menu and remove it from the commandline
for 1 boot that way. Then run: "dmesg > dmesg.without-nocrs" in a
terminal.

2. Boot with "pci=nocrs" on the kernel commandline and then run: "dmesg
> dmesg.with-nocrs" in a terminal.

3. Try entering your BIOS setup screen, then select "load optimized
defaults" and then "save-and-exit" and check if you still need the
"pci=nocrs" workaround after this. Note do this after collecting the 2
dmesg files please.

4. Attach both dmesg files here, in combination with specifying the
exact model of your laptop; and also specify if loading + saving the
BIOS defaults helped or not.

The goal here is to gather enough info about this problem to hopefully
be able to come up with a workaround, e.g. automatically behave as if
pci=nocrs is passed for devices where _CRS returns NULL or 0x as
base-address.

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-05-26 Thread Hans de Goede
Hi All,

So this is a bit of a mess which I'm trying to sort out ATM, there are
at least 4 different issues with Ideapad touchpads that I'm aware of:

1. There was a Linux ACPI issue where the resource-list (_CRS) for the touchpad 
given to Linux was not correct, this has been fixed for a while now by these 2 
commits from me:
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/?id=21653a4181ff292480599dad996a2b759ccf050f
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/?id=8058d69905058ec8f467a120b5ec5bb831ea67f3
These commits should be in recent Ubuntu kernels so if you are still seeing 
issues then this issue was not the root cause for your laptop model.

2. On some Ideapad models the elants_i2c driver takes control of handling the 
touchpad, but the touchpad does not talk the elants protocol at all, it uses 
the standard I2C-HID protocol so this does not work. If adding 
"initcall_blacklist=elants_i2c_driver_init" to your kernel commandline fixes 
things, then your Ideapad model is hit by this. This is fixed now by this 
commit from me:
https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/?id=65299e8bfb24774e6340e93ae49f6626598917c8
This commit was added to the 5.10.y and 5.12.y stable kernel series a couple of 
days ago, so hopefully it will get added to the Ubuntu kernels soon too.

3. On some Ideapads the BIOS seems to corrupt its own settings (often
after a BIOS update) and as a result of this the BIOS is returning bogus
addresses (NULL or 0x) as base-address from the ACPI _CRS call
for some PCI devices, including the I2C controller connected to the
touchpad. If adding "pci=nocrs" as a workaround helps then your model
Ideapad is affected by this issue.

4. On some Ideapads something goes wrong with the OSYS code in the ACPI tables, 
this code is responsible for detecting which Windows version the ACPI tables 
think they are dealing with (or which Windows version Linux mimicks in case you 
are running Linux). To see if your Ideapad is affected by this issue try 
running:
"cat /sys/bus/acpi/devices/\:00/status"
from a terminal, if the output of this command is "15" then your model is 
affected by this issue. At least the "Lenovo Thinkbook 14-ILL" is known to be 
affected by this. The exact root cause of this is unknown atm. If your laptop 
is affected by this please run "acpidump -o acpidump" and attach the acpidump 
here, in combination with specifying the exact model of your laptop.

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Re: [Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-04-28 Thread Michael Amplatz
Tried Ubuntu 21.04 today. Still does not work, neither with 14IIL05, nor 
with V15-IIL. Waiting for about one year now.

Am 25.04.21 um 10:16 schrieb Petteri P:
> Hi, I have just run into the same random touchpad problem as others with
> my Lenovo Ideapad 5 14are05 running on Ubuntu 20.04 with kernel
> 5.8.0-50-generic.
>
> I would like to ask what is the status with this issue?
>

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-04-25 Thread Petteri P
Hi, I have just run into the same random touchpad problem as others with
my Lenovo Ideapad 5 14are05 running on Ubuntu 20.04 with kernel
5.8.0-50-generic.

I would like to ask what is the status with this issue?

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Re: [Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-02-20 Thread Michael Amplatz
The first problem is that a BIOS-Update is only delivered as an EXE-file 
for Windows 10.

Does this work with WINE?

Am 19.02.21 um 12:05 schrieb Hans de Goede:
> I've been debugging a similar issue together with a Fedora user:
> https://bugzilla.redhat.com/show_bug.cgi?id=1871793
> (note this bug is set to private atm, so you can likely not view this, I've 
> asked the reporter if it is ok to open it up)
>
> I see some comments here about things no longer working after a BIOS
> upgrade, here is what I wrote about this in the Fedora bug:
>
> "Sometimes BIOS upgrades don't clear the BIOS settings even though they
> should, causing the new BIOS to interpret the binary settings blob from
> the old BIOS in the wrong way. This may also cause hidden settings to be
> wrong.
>
> Have you tried loading the BIOS default or optimal settings?"
>
> And it turns out that on the reporters "Lenovo IdeaPad 5 14IIL05" the
> fix for this issue is the combination of:
>
> 1. Install the latest BIOS
> 2. Enter setup, load default or optimal settings.
> 3. Save settings, reboot
>
> Please give this a try and if this works, please let us know that this
> helped.
>
> If you are adding a comment about this helping or not, it would also be
> useful to know:
>
> 1. If you tried "pci=nocrs" with older BIOS versions and if that helped with 
> the older BIOS
> 2. If you are still using "pci=nocrs" with the newer BIOS
> 3. If you are still using "pci=nocrs" with the newer BIOS, please try 
> removing "pci=nocrs" from the kernel commandline, do things still work?
>
> Note for the Fedora reporter things worked with:
>
> 1. The old BIOS + "pci=nocrs"
> 2. The new BIOS + default-settings-load without needing "pci=nocrs"
>
>
> ** Bug watch added: Red Hat Bugzilla #1871793
> https://bugzilla.redhat.com/show_bug.cgi?id=1871793
>

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-02-19 Thread Felix T
Thank you for your response. I did in fact load and reboot with BIOS
defaults multiple times while trying out different settings without
success.

After many trials and errors I am currently running BIOS 1.06 with
mainline kernel 5.10 and everything is working fine (without GRUB
parameters).

Even though my understanding of this issue is superficial at best, my
suspicion is that Windows dual boot might be interfering even with
disabled fast boot. So one of the things I tried was a forced Windows
shutdown with "shutdown /s /f /t 0". This seemed to resolve my issue but
it's entirely speculative.

Since I do need this laptop for work from time to time, I am hestitant
to try updating the BIOS again and see if I can get the latest version
running.

I hope this is helpful in any way.

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-02-19 Thread Hans de Goede
I've been debugging a similar issue together with a Fedora user:
https://bugzilla.redhat.com/show_bug.cgi?id=1871793
(note this bug is set to private atm, so you can likely not view this, I've 
asked the reporter if it is ok to open it up)

I see some comments here about things no longer working after a BIOS
upgrade, here is what I wrote about this in the Fedora bug:

"Sometimes BIOS upgrades don't clear the BIOS settings even though they
should, causing the new BIOS to interpret the binary settings blob from
the old BIOS in the wrong way. This may also cause hidden settings to be
wrong.

Have you tried loading the BIOS default or optimal settings?"

And it turns out that on the reporters "Lenovo IdeaPad 5 14IIL05" the
fix for this issue is the combination of:

1. Install the latest BIOS
2. Enter setup, load default or optimal settings.
3. Save settings, reboot

Please give this a try and if this works, please let us know that this
helped.

If you are adding a comment about this helping or not, it would also be
useful to know:

1. If you tried "pci=nocrs" with older BIOS versions and if that helped with 
the older BIOS
2. If you are still using "pci=nocrs" with the newer BIOS
3. If you are still using "pci=nocrs" with the newer BIOS, please try removing 
"pci=nocrs" from the kernel commandline, do things still work?

Note for the Fedora reporter things worked with:

1. The old BIOS + "pci=nocrs"
2. The new BIOS + default-settings-load without needing "pci=nocrs"


** Bug watch added: Red Hat Bugzilla #1871793
   https://bugzilla.redhat.com/show_bug.cgi?id=1871793

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  MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized
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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2021-01-30 Thread Felix T
Touchpad stopped working for me after updating BIOS to latest version
DTCN24WW (V1.10). I tried changing several BIOS settings with no success
and the device is not listed in xinput.

I stumbled across these messages in dmesg, but I can't tell if this has
something to do with the issue.

...
[0.432538] platform USBC000:00: failed to claim resource 0: [mem 
0x-0x10ffe]
[0.432546] fbcon: Taking over console
[0.432548] acpi USBC000:00: platform device creation failed: -16
...

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2020-12-28 Thread Volker Meyer
Hi,

"i8042.nopnp=1 pci=nocrs" also works with Lenovo V17-IIL.

Thanks

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2020-11-13 Thread Romano
Hi everyone, I found the solution, it seems to work, I have tried to restart, 
shut down, more than 15 times and it always works.
follow the guide:


https://forum.ubuntuusers.de/topic/touchpad-lenovo-ideapad-5-funktioniert-nicht/

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2020-10-27 Thread rugk
** Also affects: linux-signed-hwe (Fedora)
   Importance: Undecided
   Status: New

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Re: [Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2020-10-03 Thread Michael Amplatz
Come on, we just wait for half a year now. No reason to urge :-D

Am 29.09.20 um 18:51 schrieb gaoqi7:
> There are some good news happened on  Lenovo Legion-5 15ARH05
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1887190, Hope we
> will fix this soon :) Thanks all.
>

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2020-09-29 Thread gaoqi7
There are some good news happened on  Lenovo Legion-5 15ARH05
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1887190, Hope we
will fix this soon :) Thanks all.

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2020-09-25 Thread Knobik
Lenovo Ideapad 5 14are05. 
CPU: Ryzen 7 4700u.
BIOS: 1.06 (latest, on date of posting)
System: Ubuntu 20.04 (kernel 5.4.0-48-generic)
Touchpad reported by dmesg: MSFT0004:00 06CB:CD98

Im attacking a tarball with full dmesg and acpi dumps for both working
and broken states.

In the broken state, some funky stuff is happening with the i2c_hid, but
in the end it somehow it still recognized the touchpad as a mouse (but
it did not work in the system). Everything is in the logs.


** Attachment added: "dumps.tar.gz"
   
https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe/+bug/1878279/+attachment/5414059/+files/dumps.tar.gz

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2020-09-24 Thread bnewell
Just installed 5.9rc6 booted up on battery only and touchpad is working
but cannot reverse 2-finger scrolling direction.  I'll just keep
upgrading the kernel with every release to see what progress we make.
It's still a heck of a Win10 laptop until this get worked out.

https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.9-rc6/amd64/

Whole system responsiveness is still laggy but I think that is may be
due to Iris + Nvidia MX350 problems (open and proprietary drivers yield
same results).

sudo acpidump | grep -C3 ELAN
   29560: 00 03 06 49 4E 54 31 70 0A 20 49 44 41 44 A4 84  ...INT1p. IDAD..
   29570: 53 42 46 53 53 42 46 49 00 5B 82 42 0E 54 50 44  SBFSSBFI.[.B.TPD
   29580: 31 08 5F 41 44 52 00 08 49 44 41 44 00 08 48 49  1._ADR..IDAD..HI
   29590: 44 32 00 08 5F 48 49 44 0D 45 4C 41 4E 30 30 30  D2.._HID.ELAN000
   295A0: 30 00 08 5F 43 49 44 0D 50 4E 50 30 43 35 30 00  0.._CID.PNP0C50.
   295B0: 08 5F 55 49 44 01 14 4B 04 5F 44 53 4D 04 A0 3C  ._UID..K._DSM..<
   295C0: 93 68 11 13 0A 10 F7 F6 DF 3C 67 42 55 45 AD 05  .h...https://bugs.launchpad.net/bugs/1878279

Title:
  MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized
  from any given boot

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2020-09-24 Thread bnewell
** Attachment added: "dmesg.log"
   
https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe/+bug/1878279/+attachment/5413900/+files/dmesg.log

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2020-09-23 Thread bnewell
82A4 IdeaPad Slim 7 14IIL05 Just arrived today.
Clean install of Windows 10 2004, everything works fine.
Installed Ubuntu 20.04.1, no trackpad, graphical artifacts like crazy. VERY 
sluggish.

Installed 5.9 after another forum member mentioned adding the grub arguement 
'GRUB_CMDLINE_LINUX_DEFAULT="pci=nocrs quiet splash" but only after upgrading 
to 5.8+
This didn't help

BIOS: No secure boot

OS: Ubuntu 20.04.1 LTS x86_64 
Host: 82A4 IdeaPad Slim 7 14IIL05 
Kernel: 5.8.11-050811-generic 
Shell: bash 5.0.17 
Resolution: 1920x1080 
DE: GNOME 
CPU: Intel i7-1065G7 (8) @ 3.900GHz 
GPU: Intel Iris Plus Graphics G7 
GPU: NVIDIA GeForce MX350 
Memory: 3065MiB / 15750MiB 

sudo acpidump | grep -C3 ELAN
   29560: 00 03 06 49 4E 54 31 70 0A 20 49 44 41 44 A4 84  ...INT1p. IDAD..
   29570: 53 42 46 53 53 42 46 49 00 5B 82 42 0E 54 50 44  SBFSSBFI.[.B.TPD
   29580: 31 08 5F 41 44 52 00 08 49 44 41 44 00 08 48 49  1._ADR..IDAD..HI
   29590: 44 32 00 08 5F 48 49 44 0D 45 4C 41 4E 30 30 30  D2.._HID.ELAN000
   295A0: 30 00 08 5F 43 49 44 0D 50 4E 50 30 43 35 30 00  0.._CID.PNP0C50.
   295B0: 08 5F 55 49 44 01 14 4B 04 5F 44 53 4D 04 A0 3C  ._UID..K._DSM..<
   295C0: 93 68 11 13 0A 10 F7 F6 DF 3C 67 42 55 45 AD 05  .h...https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe/+bug/1878279/+attachment/5413714/+files/acpi.dump

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  MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized
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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2020-09-23 Thread bnewell
82A4 IdeaPad Slim 7 14IIL05 Just arrived today.
Clean install of Windows 10 2004, everything works fine.
Installed Ubuntu 20.04.1, no trackpad, graphical artifacts like crazy. VERY 
sluggish.

Installed 5.9 after another forum member mentioned adding the grub arguement 
'GRUB_CMDLINE_LINUX_DEFAULT="pci=nocrs quiet splash" but only after upgrading 
to 5.8+
This didn't help

BIOS: No secure boot

OS: Ubuntu 20.04.1 LTS x86_64 
Host: 82A4 IdeaPad Slim 7 14IIL05 
Kernel: 5.8.11-050811-generic 
Shell: bash 5.0.17 
Resolution: 1920x1080 
DE: GNOME 
CPU: Intel i7-1065G7 (8) @ 3.900GHz 
GPU: Intel Iris Plus Graphics G7 
GPU: NVIDIA GeForce MX350 
Memory: 3065MiB / 15750MiB 

sudo acpidump | grep -C3 ELAN
   29560: 00 03 06 49 4E 54 31 70 0A 20 49 44 41 44 A4 84  ...INT1p. IDAD..
   29570: 53 42 46 53 53 42 46 49 00 5B 82 42 0E 54 50 44  SBFSSBFI.[.B.TPD
   29580: 31 08 5F 41 44 52 00 08 49 44 41 44 00 08 48 49  1._ADR..IDAD..HI
   29590: 44 32 00 08 5F 48 49 44 0D 45 4C 41 4E 30 30 30  D2.._HID.ELAN000
   295A0: 30 00 08 5F 43 49 44 0D 50 4E 50 30 43 35 30 00  0.._CID.PNP0C50.
   295B0: 08 5F 55 49 44 01 14 4B 04 5F 44 53 4D 04 A0 3C  ._UID..K._DSM..<
   295C0: 93 68 11 13 0A 10 F7 F6 DF 3C 67 42 55 45 AD 05  .h...https://bugs.launchpad.net/bugs/1878279

Title:
  MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized
  from any given boot

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2020-09-17 Thread Ton Gur
@Michael,

Thanks a lot for the tip, "i8042.nopnp=1 pci=nocrs" solves the problem
with touchpad on two Lenovo Ideapad 3 15IIL05.

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2020-09-07 Thread franlim
Linux 5.9-rc4 "seems" to work on my machine (ideapad 5-14are w
MSFT0004:00 06CB:CD98).Impossible to to know for sure due to the random
nature of the bug. I'm on arch right now and used linux-
mainline-5.9rc4-1. Maybe others can report back here after trying the
new kernel. Then someone could look into changes made e.g. in hid-
multitouch and i2c(hid).

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2020-08-27 Thread Michael Reutman
@fanlim, my xinput looks like this when I use the kernel boot arguments.

$ xinput 
⎡ Virtual core pointer  id=2[master pointer  (3)]
⎜   ↳ Virtual core XTEST pointerid=4[slave  pointer  (2)]
⎜   ↳ MSFT0001:01 04F3:3140 Touchpadid=10   [slave  pointer  (2)]
⎜   ↳ MSFT0001:01 04F3:3140 Mouse   id=11   [slave  pointer  (2)]
⎣ Virtual core keyboard id=3[master keyboard (2)]
↳ Virtual core XTEST keyboard   id=5[slave  keyboard (3)]
↳ Power Button  id=6[slave  keyboard (3)]
↳ Video Bus id=7[slave  keyboard (3)]
↳ Power Button  id=8[slave  keyboard (3)]
↳ Integrated Camera: Integrated C   id=9[slave  keyboard (3)]
↳ Ideapad extra buttons id=12   [slave  keyboard (3)]
↳ AT Translated Set 2 keyboard  id=13   [slave  keyboard (3)]

The MSFT0001:01 04F3:3140 entry was not appearing at all without the
kernel arguments added.

@blaze2236, the solution I posted works consistently on my laptop
regardless of whether or not it is running off battery or AC. My
trackpad refused to work regardless of power source, only the kernel
boot args made things work.

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2020-08-26 Thread Jazz
@Michael,

Does your solution work consistently?

Someone shared a hack, if you power up the laptop while on Battery then
the trackpad is recognized (about 90% of the time). Looking forward to a
consistent solution.

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2020-08-25 Thread franlim
Hello Michael,

I don't know what these options do but if I use "pci=nocrs" my
partitions aren't recognized (UUID not found) during boot. You have a 15
inch model, but you too have the "MSFT0004:00 06CB:CD98" touchpad?

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2020-08-24 Thread Michael Reutman
Hello,

I was able to get the touchpad working on my Lenovo Ideapad 3 15iil05 to
function by adding the following arguments to
GRUB_CMDLINE_LINUX_DEFAULT.

"i8042.nopnp=1 pci=nocrs"

I'm curious as to what this does that makes it work, but I can report
that my touchpad works and I have full control of my mouse (one and two
finger gestures work just fine).

Hopefully this helps someone.

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2020-08-23 Thread melchiorre
I have a Ideapad 5 are15 and my touchpad didn't work. I followed
instruction in this page
https://bugzilla.kernel.org/show_bug.cgi?id=207759 and now it works (it
fails only rarly)

** Bug watch added: Linux Kernel Bug Tracker #207759
   https://bugzilla.kernel.org/show_bug.cgi?id=207759

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Re: [Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2020-08-23 Thread Michael Amplatz
The title makes no sense for me now.

On the two different Lenovo Notebooks I own the Touchpad didn't work any 
time.

But, however, there is no usable solution anyway.

Am 23.08.20 um 21:55 schrieb franlim:
> Thanks for changing the title. Finally it makes sense.
>
>> this solve the issue: https://askubuntu.com/questions/1220264/lenovo-
> ideapad-s145-touchpad-not-working/1266740#1266740
>
> Doesn't solve it for me. I have the AMD Ideapad 5-14. In fact it doesn't
> even boot with "pci=nocrs". No elan module is used.
>

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2020-08-23 Thread franlim
Thanks for changing the title. Finally it makes sense.

> this solve the issue: https://askubuntu.com/questions/1220264/lenovo-
ideapad-s145-touchpad-not-working/1266740#1266740

Doesn't solve it for me. I have the AMD Ideapad 5-14. In fact it doesn't
even boot with "pci=nocrs". No elan module is used.

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[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2020-08-23 Thread Bug Watch Updater
Launchpad has imported 9 comments from the remote bug at
https://bugzilla.kernel.org/show_bug.cgi?id=208171.

If you reply to an imported comment from within Launchpad, your comment
will be sent to the remote bug automatically. Read more about
Launchpad's inter-bugtracker facilities at
https://help.launchpad.net/InterBugTracking.


On 2020-06-14T22:21:02+00:00 peteole2707 wrote:

On my lenovo ideapad 5 14ARE05 random decides whether the touchpad works or 
not, but it stays the same until a second boot. Unlike the 15 inch version it 
has the following touchpad:
Device 'MSFT0004:00 06CB:CD98 Touchpad':
When it does not work, I get the following kernel error every few seconds:
i2c_designware AMDI0010:00: controller timed out
It is recognized by xinput in inoperational condition as well.
However, the behavior is not totally random. Chances are much better if I shut 
the computer down and then power it on after a few seconds compared to hitting 
the reboot button.
I am using manjaro linux, but also tried ubuntu and fedora, it's the same on 
all distros as well as on the 5.6 kernel.
I have been wondering if it is possible to completely restart the touchpad 
until it works, but I could not find out which component need to be restarted 
for that and how to do it. This would be a great functionality to fix all kinds 
of hardware bugs.
Another idea would be to find out what makes the touchpad go into the working 
or not working state. I would be pleased for any ideas.

Reply at: https://bugs.launchpad.net/ubuntu/+source/linux-signed-
hwe/+bug/1878279/comments/34


On 2020-06-27T07:47:57+00:00 louismichel wrote:

I have the same touchpad issues with the same laptop IdeaPad 5 14ARE05

I added the kernel boot parameters:
"dynbg=file drivers/input/* +pt" i8042.debug=1 i8042.nopnp=1 log_buf_len=32M

Then I could get the following logs:
On kernel 5.7.6:
(no touchpad at all)
i2c_hid i2c-MSFT0004:00: HID over i2c has not been provided an Int IRQ
i2c_hid: probe of i2c-MSFT0004:00 failed with error -22

On kernel 5.8.2-rc2 mainline:
(touchpad acting limited)
i2c_hid i2c-MSFT0004:00: supply vdd not found, using dummy regulator
i2c_hid i2c-MSFT0004:00: supply vddl not found, using dummy regulator
i2c_hid i2c-MSFT0004:00: failed to retrieve report from device.
input: MSFT0004:00 06CB:CD98 Mouse as 
/devices/platform/AMDI0010:00/i2c-0/i2c-MSFT0004:00/0018:06CB:CD98.0001/input/input13
input: MSFT0004:00 06CB:CD98 Touchpad as 
/devices/platform/AMDI0010:00/i2c-0/i2c-MSFT0004:00/0018:06CB:CD98.0001/input/input14
hid-generic 0018:06CB:CD98.0001: input,hidraw0: I2C HID v1.00 Mouse 
[MSFT0004:00 06CB:CD98] on i2c-MSFT0004:00
i2c_hid i2c-MSFT0004:00: failed to retrieve report from device.
input: MSFT0004:00 06CB:CD98 Mouse as 
/devices/platform/AMDI0010:00/i2c-0/i2c-MSFT0004:00/0018:06CB:CD98.0001/input/input16
input: MSFT0004:00 06CB:CD98 Touchpad as 
/devices/platform/AMDI0010:00/i2c-0/i2c-MSFT0004:00/0018:06CB:CD98.0001/input/input17
hid-multitouch 0018:06CB:CD98.0001: input,hidraw0: I2C HID v1.00 Mouse 
[MSFT0004:00 06CB:CD98] on i2c-MSFT0004:00

Hope that can helps us all find a fix for that issue.

Reply at: https://bugs.launchpad.net/ubuntu/+source/linux-signed-
hwe/+bug/1878279/comments/45


On 2020-06-27T12:08:57+00:00 peteole2707 wrote:

Thanks! I also realized that chances are better for the touchpad to work
if it worked on the last boot. I believe the kernel does strange things
with it when it spams me with "controller timed out" messages on
shutdown. I wrote a script which prevents the system from having these
shutdown issues. It unloads some modules and then reloads them.
Unfortunately it only helps for the next boot, the touchpad is never
even recognized after running it.


sudo modprobe -r i2c_hid 
sudo modprobe -r i2c_piix4
sudo modprobe -r hid_multitouch
sudo modprobe i2c_hid 
sudo modprobe i2c_piix4
sudo modprobe hid_multitouch

It helps to break "bad boot streaks"

Reply at: https://bugs.launchpad.net/ubuntu/+source/linux-signed-
hwe/+bug/1878279/comments/46


On 2020-06-28T06:56:38+00:00 louismichel wrote:

Interesting find indeed when doing
sudo modprobe -r i2c_hid 
sudo modprobe i2c_hid 
The "controller timed out" messages stops. Although that does not fix the 
touchpad it does suggest that this module is at cause.

After further digging, I got another set of log after booting on
mainline (appended below). Basically, I see that the following shows up
first before the "time out spamming" starts:

i2c_designware AMDI0010:00: i2c_dw_handle_tx_abort: lost arbitration
i2c_designware AMDI0010:00: controller timed out
i2c_hid i2c-MSFT0004:00: failed to retrieve report from device.

Now, I found these 3 exact log messages in this commit 

[Bug 1878279] Re: MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized from any given boot

2020-08-23 Thread Kẏra
This is an isuse with the MSFT trackpad/touchpad mouse, not the laptop
model or other hardware. The same issue affects the AMD version
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884981

> this solve the issue: https://askubuntu.com/questions/1220264/lenovo-
ideapad-s145-touchpad-not-working/1266740#1266740

Really? That looks like elantech not microsoft. Is anyone else able to
confirm?

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Title:
  MSFT0004:00 06CB:CD98 Touchpad/trackpad mouse randomly not recognized
  from any given boot

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