[Bug 1880728] Re: [amdgpu] Gnome Shell freeze
[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.] ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1880728 Title: [amdgpu] Gnome Shell freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1880728/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1880728] Re: [amdgpu] Gnome Shell freeze
I don't think log files are useful at this stage. We should either defer to the bugs mentioned in comment #13 or please continue reporting crashes using the steps in comment #2. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1880728 Title: [amdgpu] Gnome Shell freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1880728/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1880728] Re: [amdgpu] Gnome Shell freeze
another crash yesterday no new error links, ran another prevboot. On Thu, Jun 18, 2020 at 7:57 AM DavidJr. wrote: > Crashed again overnight. No response from mouse, keyboard, or power > button. Hard rebooted. Dont see any new error links. I have reinstalled > TeamViewer and disabled dash to dock to see if that does anything > different. > > On Wed, Jun 17, 2020 at 9:50 PM Daniel van Vugt < > 1880...@bugs.launchpad.net> wrote: > >> Oh those are much better links, thanks. There you have: >> >> Bug 1877075: A fix for 20.04 is on the way (you will need libmutter >> version 3.36.3). >> >> Bug 1843982: A fix for 20.04 was released to updates yesterday. >> >> Bug 1878775: Not sure but maybe fixed with bug 1843982 yesterday? >> >> But that doesn't help us to choose a single issue for this bug to be >> about. I guess this bug doesn't need to stay open unless we can identify >> some new issue that doesn't already have a bug ID. Please continue >> reporting your crashes here so we can find some pattern. >> >> -- >> You received this bug notification because you are subscribed to the bug >> report. >> https://bugs.launchpad.net/bugs/1880728 >> >> Title: >> [amdgpu] Gnome Shell freeze >> >> Status in gnome-shell package in Ubuntu: >> Incomplete >> >> Bug description: >> was logged in through team viewer and got kicked out. when i was able >> to physically access the machine the screens were on, but was not able >> to move the mouse or interact with the computer. performed hard >> reboot to get it back on. >> >> ProblemType: Bug >> DistroRelease: Ubuntu 20.04 >> Package: xorg 1:7.7+19ubuntu14 >> ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34 >> Uname: Linux 5.4.0-31-generic x86_64 >> ApportVersion: 2.20.11-0ubuntu27 >> Architecture: amd64 >> BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' >> CasperMD5CheckResult: skip >> CompositorRunning: None >> CurrentDesktop: ubuntu:GNOME >> Date: Tue May 26 11:24:02 2020 >> DistUpgraded: Fresh install >> DistroCodename: focal >> DistroVariant: ubuntu >> ExtraDebuggingInterest: Yes >> GpuHangFrequency: Several times a week >> GpuHangReproducibility: Seems to happen randomly >> GpuHangStarted: Immediately after installing this version of Ubuntu >> GraphicsCard: >>Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX >> 470/480/570/570X/580/580X/590] [1002:67df] (rev c7) (prog-if 00 [VGA >> controller]) >> Subsystem: PC Partner Limited / Sapphire Technology Radeon RX >> 470/480 [174b:e347] >> InstallationDate: Installed on 2020-05-09 (16 days ago) >> InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 >> (20200423) >> MachineType: Micro-Star International Co., Ltd. MS-7A34 >> ProcEnviron: >>PATH=(custom, no user) >>XDG_RUNTIME_DIR= >>LANG=en_US.UTF-8 >>SHELL=/bin/bash >> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic >> root=UUID=595b2c33-123b-4c4d-be9f-f87ce6ce8733 ro quiet splash vt.handoff=7 >> SourcePackage: xorg >> Symptom: display >> Title: Xorg freeze >> UpgradeStatus: No upgrade log present (probably fresh install) >> dmi.bios.date: 07/08/2019 >> dmi.bios.vendor: American Megatrends Inc. >> dmi.bios.version: A.LM >> dmi.board.asset.tag: To be filled by O.E.M. >> dmi.board.name: B350 PC MATE(MS-7A34) >> dmi.board.vendor: Micro-Star International Co., Ltd >> dmi.board.version: 2.0 >> dmi.chassis.asset.tag: To be filled by O.E.M. >> dmi.chassis.type: 3 >> dmi.chassis.vendor: Micro-Star International Co., Ltd. >> dmi.chassis.version: 2.0 >> dmi.modalias: >> dmi:bvnAmericanMegatrendsInc.:bvrA.LM:bd07/08/2019:svnMicro-StarInternationalCo.,Ltd.:pnMS-7A34:pvr2.0:rvnMicro-StarInternationalCo.,Ltd:rnB350PCMATE(MS-7A34):rvr2.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr2.0: >> dmi.product.family: To be filled by O.E.M. >> dmi.product.name: MS-7A34 >> dmi.product.sku: To be filled by O.E.M. >> dmi.product.version: 2.0 >> dmi.sys.vendor: Micro-Star International Co., Ltd. >> version.compiz: compiz N/A >> version.libdrm2: libdrm2 2.4.101-2 >> version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 >> version.libgl1-mesa-glx: libgl1-mesa-glx N/A >> version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 >> version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A >> version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 >> version.xserver-xorg-video-intel: xserver-xorg-video-intel >> 2:2.99.917+git20200226-1 >> version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau >> 1:1.0.16-1 >> >> To manage notifications about this bug go to: >> >> https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1880728/+subscriptions >> > ** Attachment added: "prevboot.txt" https://bugs.launchpad.net/bugs/1880728/+attachment/5385615/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to
Re: [Bug 1880728] Re: [amdgpu] Gnome Shell freeze
Crashed again overnight. No response from mouse, keyboard, or power button. Hard rebooted. Dont see any new error links. I have reinstalled TeamViewer and disabled dash to dock to see if that does anything different. On Wed, Jun 17, 2020 at 9:50 PM Daniel van Vugt <1880...@bugs.launchpad.net> wrote: > Oh those are much better links, thanks. There you have: > > Bug 1877075: A fix for 20.04 is on the way (you will need libmutter > version 3.36.3). > > Bug 1843982: A fix for 20.04 was released to updates yesterday. > > Bug 1878775: Not sure but maybe fixed with bug 1843982 yesterday? > > But that doesn't help us to choose a single issue for this bug to be > about. I guess this bug doesn't need to stay open unless we can identify > some new issue that doesn't already have a bug ID. Please continue > reporting your crashes here so we can find some pattern. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1880728 > > Title: > [amdgpu] Gnome Shell freeze > > Status in gnome-shell package in Ubuntu: > Incomplete > > Bug description: > was logged in through team viewer and got kicked out. when i was able > to physically access the machine the screens were on, but was not able > to move the mouse or interact with the computer. performed hard > reboot to get it back on. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34 > Uname: Linux 5.4.0-31-generic x86_64 > ApportVersion: 2.20.11-0ubuntu27 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CasperMD5CheckResult: skip > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Tue May 26 11:24:02 2020 > DistUpgraded: Fresh install > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes > GpuHangFrequency: Several times a week > GpuHangReproducibility: Seems to happen randomly > GpuHangStarted: Immediately after installing this version of Ubuntu > GraphicsCard: >Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX > 470/480/570/570X/580/580X/590] [1002:67df] (rev c7) (prog-if 00 [VGA > controller]) > Subsystem: PC Partner Limited / Sapphire Technology Radeon RX 470/480 > [174b:e347] > InstallationDate: Installed on 2020-05-09 (16 days ago) > InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 > (20200423) > MachineType: Micro-Star International Co., Ltd. MS-7A34 > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic > root=UUID=595b2c33-123b-4c4d-be9f-f87ce6ce8733 ro quiet splash vt.handoff=7 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 07/08/2019 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: A.LM > dmi.board.asset.tag: To be filled by O.E.M. > dmi.board.name: B350 PC MATE(MS-7A34) > dmi.board.vendor: Micro-Star International Co., Ltd > dmi.board.version: 2.0 > dmi.chassis.asset.tag: To be filled by O.E.M. > dmi.chassis.type: 3 > dmi.chassis.vendor: Micro-Star International Co., Ltd. > dmi.chassis.version: 2.0 > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvrA.LM:bd07/08/2019:svnMicro-StarInternationalCo.,Ltd.:pnMS-7A34:pvr2.0:rvnMicro-StarInternationalCo.,Ltd:rnB350PCMATE(MS-7A34):rvr2.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr2.0: > dmi.product.family: To be filled by O.E.M. > dmi.product.name: MS-7A34 > dmi.product.sku: To be filled by O.E.M. > dmi.product.version: 2.0 > dmi.sys.vendor: Micro-Star International Co., Ltd. > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.101-2 > version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 > version.libgl1-mesa-glx: libgl1-mesa-glx N/A > version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1880728/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1880728 Title: [amdgpu] Gnome Shell freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1880728/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1880728] Re: [amdgpu] Gnome Shell freeze
Oh those are much better links, thanks. There you have: Bug 1877075: A fix for 20.04 is on the way (you will need libmutter version 3.36.3). Bug 1843982: A fix for 20.04 was released to updates yesterday. Bug 1878775: Not sure but maybe fixed with bug 1843982 yesterday? But that doesn't help us to choose a single issue for this bug to be about. I guess this bug doesn't need to stay open unless we can identify some new issue that doesn't already have a bug ID. Please continue reporting your crashes here so we can find some pattern. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1880728 Title: [amdgpu] Gnome Shell freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1880728/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1880728] Re: [amdgpu] Gnome Shell freeze
Here are a couple other links from errors.ubuntu.com today. There were three from temviewer as well, but i did not list those here. https://errors.ubuntu.com/oops/5f1c4638-b0a5-11ea-af49-fa163e983629 https://errors.ubuntu.com/oops/69a6aac2-b0a4-11ea-9cf2-fa163e102db1 https://errors.ubuntu.com/oops/3fa61456-b0a4-11ea-a652-fa163e6cac46 https://errors.ubuntu.com/oops/3a454040-b0a4-11ea-9cf2-fa163e102db1 I actually just uninstalled teamviewer to see if that resolves anything. I am going to be using a different program called anydesk for right now. On Wed, Jun 17, 2020 at 8:55 PM Daniel van Vugt <1880...@bugs.launchpad.net> wrote: > The crash in comment #9 is > > /opt/teamviewer/tv_bin/TeamViewer_Desktop > > While that doesn't appear to be a supported component of Ubuntu, if that > is the main crash you experience then it would account for this bug. But > still, we can't help with crashes of TeamViewer itself. So let's ignore > any crashes in TeamViewer binaries here. We're only interested in > crashes of 'gnome-shell' or 'Xorg'. Because those are provided by > Ubuntu. > > Please continue repeating the steps from comment #2 as we still need to > figure out the signature of a recurring problem in gnome-shell, if any. > > You also seem to have the extension 'dash-to-dock' loaded so please try > removing that. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1880728 > > Title: > [amdgpu] Gnome Shell freeze > > Status in gnome-shell package in Ubuntu: > Incomplete > > Bug description: > was logged in through team viewer and got kicked out. when i was able > to physically access the machine the screens were on, but was not able > to move the mouse or interact with the computer. performed hard > reboot to get it back on. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34 > Uname: Linux 5.4.0-31-generic x86_64 > ApportVersion: 2.20.11-0ubuntu27 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CasperMD5CheckResult: skip > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Tue May 26 11:24:02 2020 > DistUpgraded: Fresh install > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes > GpuHangFrequency: Several times a week > GpuHangReproducibility: Seems to happen randomly > GpuHangStarted: Immediately after installing this version of Ubuntu > GraphicsCard: >Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX > 470/480/570/570X/580/580X/590] [1002:67df] (rev c7) (prog-if 00 [VGA > controller]) > Subsystem: PC Partner Limited / Sapphire Technology Radeon RX 470/480 > [174b:e347] > InstallationDate: Installed on 2020-05-09 (16 days ago) > InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 > (20200423) > MachineType: Micro-Star International Co., Ltd. MS-7A34 > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic > root=UUID=595b2c33-123b-4c4d-be9f-f87ce6ce8733 ro quiet splash vt.handoff=7 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 07/08/2019 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: A.LM > dmi.board.asset.tag: To be filled by O.E.M. > dmi.board.name: B350 PC MATE(MS-7A34) > dmi.board.vendor: Micro-Star International Co., Ltd > dmi.board.version: 2.0 > dmi.chassis.asset.tag: To be filled by O.E.M. > dmi.chassis.type: 3 > dmi.chassis.vendor: Micro-Star International Co., Ltd. > dmi.chassis.version: 2.0 > dmi.modalias: > dmi:bvnAmericanMegatrendsInc.:bvrA.LM:bd07/08/2019:svnMicro-StarInternationalCo.,Ltd.:pnMS-7A34:pvr2.0:rvnMicro-StarInternationalCo.,Ltd:rnB350PCMATE(MS-7A34):rvr2.0:cvnMicro-StarInternationalCo.,Ltd.:ct3:cvr2.0: > dmi.product.family: To be filled by O.E.M. > dmi.product.name: MS-7A34 > dmi.product.sku: To be filled by O.E.M. > dmi.product.version: 2.0 > dmi.sys.vendor: Micro-Star International Co., Ltd. > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.101-2 > version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1 > version.libgl1-mesa-glx: libgl1-mesa-glx N/A > version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20200226-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1880728/+subscriptions > -- You
[Bug 1880728] Re: [amdgpu] Gnome Shell freeze
The crash in comment #9 is /opt/teamviewer/tv_bin/TeamViewer_Desktop While that doesn't appear to be a supported component of Ubuntu, if that is the main crash you experience then it would account for this bug. But still, we can't help with crashes of TeamViewer itself. So let's ignore any crashes in TeamViewer binaries here. We're only interested in crashes of 'gnome-shell' or 'Xorg'. Because those are provided by Ubuntu. Please continue repeating the steps from comment #2 as we still need to figure out the signature of a recurring problem in gnome-shell, if any. You also seem to have the extension 'dash-to-dock' loaded so please try removing that. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1880728 Title: [amdgpu] Gnome Shell freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1880728/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
