[Bug 1882410] Re: GNOME Shell crashed with signal 5

2020-06-28 Thread Daniel van Vugt
Thanks. Bug 1884925 only confirms that:

[70766.731562] eva1 gnome-shell[3790]: toggling down object GInotifyFileMonitor 
that's already queued to toggle up
[70766.734900] eva1 gnome-shell[3790]: GNOME Shell crashed with signal 5
[70766.734900] eva1 gnome-shell[3790]: == Stack trace for context 
0x55c1921056f0 ==
(stack trace missing from the log)

which is a tiny improvement.

The fact that GInotifyFileMonitor is mentioned makes me suspect the
problem is the Desktop Icons extension. Please try disabling 'Desktop
Icons' in the 'Extensions' app (gnome-shell-extension-prefs).


** Summary changed:

-  GNOME Shell crashed with signal 5
+ toggling down object GInotifyFileMonitor that's already queued to toggle up 
... GNOME Shell crashed with signal 5

** Changed in: gnome-shell (Ubuntu)
   Status: Confirmed => Incomplete

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  toggling down object GInotifyFileMonitor that's already queued to
  toggle up ... GNOME Shell crashed with signal 5

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[Bug 1882410] Re: GNOME Shell crashed with signal 5

2020-06-27 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: gnome-shell (Ubuntu)
   Status: New => Confirmed

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Title:
   GNOME Shell crashed with signal 5

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[Bug 1882410] Re: GNOME Shell crashed with signal 5

2020-06-26 Thread themusicgod1
(ie is it safe to power on my computer after doing so or should i be
changing the password or something? )

** Changed in: gnome-shell (Ubuntu)
   Status: Incomplete => New

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   GNOME Shell crashed with signal 5

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[Bug 1882410] Re: GNOME Shell crashed with signal 5

2020-06-26 Thread themusicgod1
done. hope i didn't just give away too much info

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   GNOME Shell crashed with signal 5

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[Bug 1882410] Re: GNOME Shell crashed with signal 5

2020-06-25 Thread Daniel van Vugt
Good, bug 1884925 is what I need to look at then. But I can't because it
is private. Are you able to set bug 1884925 to public?

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   GNOME Shell crashed with signal 5

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[Bug 1882410] Re: GNOME Shell crashed with signal 5

2020-06-25 Thread themusicgod1
the file was in /var/crash hence where bug #1884925 's contents came
from

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   GNOME Shell crashed with signal 5

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[Bug 1882410] Re: GNOME Shell crashed with signal 5

2020-06-25 Thread Daniel van Vugt
Try this:

  Settings > Privacy > Diagnostics > Send error reports to Canonical =
Automatic

then reproduce the crash and hopefully errors.ubuntu.com will show it.

Although I would hope that even with 'Manual' set you would find the
crash file in /var/crash ..?

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   GNOME Shell crashed with signal 5

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[Bug 1882410] Re: GNOME Shell crashed with signal 5

2020-06-25 Thread themusicgod1
still nothing in https://errors.ubuntu.com/user/ID since 2017

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   GNOME Shell crashed with signal 5

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[Bug 1882410] Re: GNOME Shell crashed with signal 5

2020-06-24 Thread Daniel van Vugt
We still don't have any usable information here, sorry. Please follow
all the steps in comment #2 again.

** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

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[Bug 1882410] Re: GNOME Shell crashed with signal 5

2020-06-24 Thread themusicgod1
done

** Changed in: gnome-shell (Ubuntu)
   Status: Incomplete => New

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   GNOME Shell crashed with signal 5

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[Bug 1882410] Re: GNOME Shell crashed with signal 5

2020-06-24 Thread Daniel van Vugt
Please try using 'apport-cli' instead of 'ubuntu-bug'. Please also
follow all the steps in comment #2.

** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

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Title:
   GNOME Shell crashed with signal 5

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[Bug 1882410] Re: GNOME Shell crashed with signal 5

2020-06-24 Thread themusicgod1
actually that little error window has a bunch of data in it 
stack seems to be 
() at /usr/lib/libgjs.so.0
() at /usr/lib/libgjs.so.0
() at /usr/lib/libgjs.so.0

i'm going to try installing the symbols for that and reproduce again


** Changed in: gnome-shell (Ubuntu)
   Status: Incomplete => New

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   GNOME Shell crashed with signal 5

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[Bug 1882410] Re: GNOME Shell crashed with signal 5

2020-06-24 Thread themusicgod1
reproduced and got a crash file
but...

themusicgod1@eva1:~$ ubuntu-bug /var/crash/_usr_bin_gnome-
shell.1001.crash

consistently results in Sorry, Ubuntu 20.04 has experienced an internal
error

If you notice further problems, try restarting the computer
stack: 
/usr/bin/gnome-shell

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[Bug 1882410] Re: GNOME Shell crashed with signal 5

2020-06-07 Thread themusicgod1
alas there are 2 files in /var/crash neither of them line up with when
the crash happened

nothing in https://errors.ubuntu.com/user/ID since 2017

I've made the change to /etc/apport/crashdb.conf (that was the
workaround right?)

we'll see when it happens again after I reboot next

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[Bug 1882410] Re: GNOME Shell crashed with signal 5

2020-06-07 Thread Daniel van Vugt
Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.


** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

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Title:
   GNOME Shell crashed with signal 5

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