[Bug 1884981] Re: The touchpad soesn't work at all

2020-07-17 Thread Brett Hagelstein
I am running with the mainline 5.8.0-050800rc5-generic at the moment and
I have not been able to reproduce the error in five attempts! Even with
the previously reliable failure generation after a hard poweroff after
failed suspend/resume.

This contrasts to @louismichel 's poor/mixed experience with rc2 on
arch, above.

It does not look like that commit was merged into rc5, FWIW.

As a further bonus, the internal microphone is now working! Off-topic,
to be sure, but I will take it as a win!

I will post back with details if the touchpad fails again.

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  The touchpad soesn't work at all

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[Bug 1884981] Re: The touchpad soesn't work at all

2020-07-16 Thread Kai-Heng Feng
Possible dupe of lp: #1887190, with different error though.

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Title:
  The touchpad soesn't work at all

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[Bug 1884981] Re: The touchpad soesn't work at all

2020-07-16 Thread Kai-Heng Feng
Please raise the issue to the following email address:
Jarkko Nikula  (maintainer:SYNOPSYS DESIGNWARE 
I2C DRIVER)
Andy Shevchenko  (reviewer:SYNOPSYS 
DESIGNWARE I2C DRIVER)
Mika Westerberg  (reviewer:SYNOPSYS DESIGNWARE 
I2C DRIVER)
Philipp Zabel  (maintainer:RESET CONTROLLER FRAMEWORK)
linux-...@vger.kernel.org (open list:SYNOPSYS DESIGNWARE I2C DRIVER)
linux-ker...@vger.kernel.org (open list)

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Title:
  The touchpad soesn't work at all

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[Bug 1884981] Re: The touchpad soesn't work at all

2020-07-16 Thread Brett Hagelstein
Thanks, that was helpful. I used the .config from the mainline 5.7.8
that I was running, but commented out the CONFIG_DEBUG_INFO_BTF and just
hit enter for the default value for the remaining new parameters.

It did not eliminate the problem. It does seem better, a full
shutdown/start seemed to recover more frequently, but in my sample of
~10 cycles it's hard to tell if that is significant.

The acpidump was identical to the previous kernel. I have attached the
dmesg dump when the touchpad failed to work.

** Attachment added: "dmesg_failed_5.8"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884981/+attachment/5393189/+files/dmesg_failed_5.8

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  The touchpad soesn't work at all

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[Bug 1884981] Re: The touchpad soesn't work at all

2020-07-15 Thread Kai-Heng Feng
"Try to disable CONFIG_DEBUG_INFO_BTF".

Please disable it in .config. i.e. make it "# CONFIG_DEBUG_INFO_BTF is
not set".

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  The touchpad soesn't work at all

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[Bug 1884981] Re: The touchpad soesn't work at all

2020-07-15 Thread Brett Hagelstein
Thanks @kaihenfeng! I am new to compiling my own kernel and hit an error
last night:

BTF: .tmp_vmlinux.btf: pahole (pahole) is not available
Failed to generate BTF for vmlinux
Try to disable CONFIG_DEBUG_INFO_BTF
make: *** [Makefile:1139: vmlinux] Error 1

Any suggestions would be appreciated otherwise I will poke around in the
menuconfig tonight

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  The touchpad soesn't work at all

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[Bug 1884981] Re: The touchpad soesn't work at all

2020-07-14 Thread Kai-Heng Feng
Can you please test this commit:
https://git.kernel.org/pub/scm/linux/kernel/git/next/linux-next.git/commit/?id=5f4962dd55d86d6a3ba5ddbfaf2d793e3b676a20

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  The touchpad soesn't work at all

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[Bug 1884981] Re: The touchpad soesn't work at all

2020-07-14 Thread Brett Hagelstein
And this attached file is the dmesg output when the trackpad worked on
boot.

It may not be helpful, but there may be some patterns to it working or not:
- a restart generally does not change the status, if it was not working, a 
restart has not seemed to fix it
- a full shutdown and startup seems to be a roll of the dice as to whether it 
will work or not
- as others have pointed out, a restart to Windows, then a shutdown and startup 
seems to make it work every time
- suspending locks everything and it will not resume, but a forced power down 
and startup has always failed to start the trackpad correctly on next boot

** Attachment added: "dmesg_worked"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884981/+attachment/5392745/+files/dmesg_worked

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[Bug 1884981] Re: The touchpad soesn't work at all

2020-07-14 Thread Brett Hagelstein
The attached file is the dmesg output when the trackpad failed to load
correctly

** Attachment added: "dmesg_failed"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884981/+attachment/5392744/+files/dmesg_failed

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[Bug 1884981] Re: The touchpad soesn't work at all

2020-07-14 Thread Kai-Heng Feng
Ok, possible to attach full dmesg with mainline kernel?

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[Bug 1884981] Re: The touchpad soesn't work at all

2020-07-14 Thread Brett Hagelstein
I am currently testing Mint 20 (based on 20.04) on an IdeaPad 5 14ARE05
with mainline 5.7.8-050708-generic and have the same error.

I have attached my acpidump if it is helpful.

** Attachment added: "acpidump"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1884981/+attachment/5392609/+files/acpidump

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  The touchpad soesn't work at all

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[Bug 1884981] Re: The touchpad soesn't work at all

2020-07-10 Thread Kai-Heng Feng
Please attach acpidump.

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[Bug 1884981] Re: The touchpad soesn't work at all

2020-06-28 Thread Louis-Michel Raynauld
I got another set of log after booting on mainline (appended below) and
touchpad not working. The log shows up that first before the "controller
timed out spamming" starts:

i2c_designware AMDI0010:00: i2c_dw_handle_tx_abort: lost arbitration
i2c_designware AMDI0010:00: controller timed out
i2c_hid i2c-MSFT0004:00: failed to retrieve report from device.

Now, I found these 3 exact log messages related to a touchpad issue in
this kernel commit to fix another DELL Win8 touchpad in 2015:

https://git.kernel.org/pub/scm/linux/kernel/git/torvalds/linux.git/commit/?h=v5.8-rc2=6d4f5440a3a2bb2e9d0d582bbf98234e9e9bb095

>From this commit it seems like a similar failure occurs with the MSFT
touchpad.

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[Bug 1884981] Re: The touchpad soesn't work at all

2020-06-27 Thread Louis-Michel Raynauld
I have the same touchpad issues with the same laptop IdeaPad 5 14ARE05

As requested by You-Sheng, I have added the kernel boot parameters and
got some interesting logs.

Although, I am running arch linux, it looks like the journalctl logs are
as relevant

Some boot, the touchpad is detected but not fully working (tab click
fails, two fingers motion fails, etc)

Otherwise, it is not detected at all.

On kernel 5.7.6:
(no touchpad at all)
i2c_hid i2c-MSFT0004:00: HID over i2c has not been provided an Int IRQ
i2c_hid: probe of i2c-MSFT0004:00 failed with error -22

On kernel 5.8.2-rc2 mainline:
(touchpad acting limited)
i2c_hid i2c-MSFT0004:00: supply vdd not found, using dummy regulator
i2c_hid i2c-MSFT0004:00: supply vddl not found, using dummy regulator
i2c_hid i2c-MSFT0004:00: failed to retrieve report from device.
input: MSFT0004:00 06CB:CD98 Mouse as 
/devices/platform/AMDI0010:00/i2c-0/i2c-MSFT0004:00/0018:06CB:CD98.0001/input/input13
input: MSFT0004:00 06CB:CD98 Touchpad as 
/devices/platform/AMDI0010:00/i2c-0/i2c-MSFT0004:00/0018:06CB:CD98.0001/input/input14
hid-generic 0018:06CB:CD98.0001: input,hidraw0: I2C HID v1.00 Mouse 
[MSFT0004:00 06CB:CD98] on i2c-MSFT0004:00
i2c_hid i2c-MSFT0004:00: failed to retrieve report from device.
input: MSFT0004:00 06CB:CD98 Mouse as 
/devices/platform/AMDI0010:00/i2c-0/i2c-MSFT0004:00/0018:06CB:CD98.0001/input/input16
input: MSFT0004:00 06CB:CD98 Touchpad as 
/devices/platform/AMDI0010:00/i2c-0/i2c-MSFT0004:00/0018:06CB:CD98.0001/input/input17
hid-multitouch 0018:06CB:CD98.0001: input,hidraw0: I2C HID v1.00 Mouse 
[MSFT0004:00 06CB:CD98] on i2c-MSFT0004:00


If needed I can attached the full logs, but does not look like there is 
anything else relevant to this issue.

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Title:
  The touchpad soesn't work at all

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[Bug 1884981] Re: The touchpad soesn't work at all

2020-06-24 Thread You-Sheng Yang
Please append following kernel boot parameters, reboot and attach output
of `journalctl -b`:

  "dyndbg=file drivers/input/* +pt" i8042.debug=1 i8042.nopnp=1
log_buf_len=32M

For detailed steps, please see https://askubuntu.com/questions/19486
/how-do-i-add-a-kernel-boot-parameter.

** Tags added: hwe-touchpad

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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