[Bug 1910571] Re: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!)
[Expired for grub2 (Ubuntu) because there has been no activity for 60 days.] ** Changed in: grub2 (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1910571 Title: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1910571/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1910571] Re: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!)
For anyone who's interested, I installed systemd-boot as per the link above, but my ESP partition was too small (Windows creates a 100Mb partition but a 1Gb is more useful for dual boots). So, I created a new ESP on my second disk, and pointed efibootmgr -d to use it. Eventually, this seems to at least boot Windows and Ubuntu now, so some progress. I haven't got to removing grub and lilo yet (as per the second link above), so we'll see how well Ubuntu updates... -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1910571 Title: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1910571/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1910571] Re: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!)
Hmm, apparently this is not well supported? ref: https://askubuntu.com/questions/1318789/ubuntu-v20-does-not-detect- systemd-boot-as-installed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1910571 Title: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1910571/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1910571] Re: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!)
As it seems grub won't be fixed, can you please at least tell me if it's a good idea or not to replace grub with systemd-boot, and if Ubuntu is planning to migrate to this too later? ref: https://askubuntu.com/questions/1225791/how-to-replace-grub-with- bootloader-systemd-boot-in-ubuntu-20-04 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1910571 Title: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1910571/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1910571] Re: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!)
I've tested this now a number of times, and 99% of the time, the boot selection does NOT work! Is it possible for me to regress grub to an older version that worked (my alternative boot systems are currently inaccessible, so this is CRITICAL for me)? If so, can you tell me how, thanks. Alternatively, can you at least help by pointing me towards the source versions and I'll try to help find the problem by going through the changes that might have broken this? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1910571 Title: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1910571/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1910571] Re: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!)
(FYI: keys work find inside BIOS setup). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1910571 Title: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1910571/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1910571] Re: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!)
# dmidecode 3.2 Getting SMBIOS data from sysfs. SMBIOS 3.3.0 present. # SMBIOS implementations newer than version 3.2.0 are not # fully supported by this version of dmidecode. Table at 0xCB9F9000. Handle 0x, DMI type 0, 26 bytes BIOS Information Vendor: American Megatrends Inc. Version: 3405 Release Date: 02/01/2021 Address: 0xF Runtime Size: 64 kB ROM Size: 16 MB Characteristics: PCI is supported APM is supported BIOS is upgradeable BIOS shadowing is allowed Boot from CD is supported Selectable boot is supported BIOS ROM is socketed EDD is supported 5.25"/1.2 MB floppy services are supported (int 13h) 3.5"/720 kB floppy services are supported (int 13h) 3.5"/2.88 MB floppy services are supported (int 13h) Print screen service is supported (int 5h) 8042 keyboard services are supported (int 9h) Serial services are supported (int 14h) Printer services are supported (int 17h) ACPI is supported USB legacy is supported BIOS boot specification is supported Targeted content distribution is supported UEFI is supported BIOS Revision: 5.17 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1910571 Title: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1910571/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1910571] Re: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!)
@juliank re: "Please check if it works for you before grub when that problem occurs." .. how do I do that please? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1910571 Title: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1910571/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1910571] Re: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!)
(not sure why this is marked as "incomplete": do you need any other info from me?) ** Description changed: This has started happening in the last month or so. I have a clean LTS 20.04.1 that is kept up to date. On boot, the menu is presented to select what to boot, but quite often (currently about 90% of boots), NONE OF THE KEYS WORK, so I cannot select what to boot! Randomly, sometimes the keys do work. This used to work fine all the time, so maybe it's a fairly recent change to grub? I've seen various other similar bugs with various potential solutions, and I've tried most of them with no luck. To me, there seems to be some kind of timing issue that causes the keyboard not to be detected properly some of the time, and is making boot-choice IMPOSSIBLE! This is a critical bug for me, and it's making it impossible for me to boot into Windows (in my dual boot), which is making the computer almost useless for me! As a note, I would hope that an LTS release *never* changed grub unless _ritical_ as without a working grub, I cannot use Ubuntu! Thankfully, Ubuntu is my default, so I can always boot into that, and the keyboard is always fine there, but this is a very annoying problem that's making my PC only half-useful, so please can you give this urgent attention and fix it, thanks!! my system info: $ lsb_release -rd Description: Ubuntu 20.04.1 LTS Release: 20.04 $ apt-cache policy grub2 grub2: Installed: (none) Candidate: 2.04-1ubuntu26.7 Version table: 2.04-1ubuntu26.7 500 500 http://gb.archive.ubuntu.com/ubuntu focal-updates/universe amd64 Packages 2.04-1ubuntu26.2 500 500 http://security.ubuntu.com/ubuntu focal-security/universe amd64 Packages 2.04-1ubuntu26 500 500 http://gb.archive.ubuntu.com/ubuntu focal/universe amd64 Packages What I expected: to be able to choose an OS to boot What happened: the keys do not work, so I cannot choose anything and the default is always selected instead). --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.14 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: XFCE DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-02-23 (320 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) NonfreeKernelModules: nvidia_modeset nvidia Package: grub2 (not installed) ProcVersionSignature: Ubuntu 5.4.0-59.65-generic 5.4.78 Tags: focal Uname: Linux 5.4.0-59-generic x86_64 UpgradeStatus: Upgraded to focal on 2020-09-29 (100 days ago) UserGroups: adm audio cdrom dip docker kvm libvirt lpadmin microk8s plugdev sambashare sudo _MarkForUpload: True + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.16 + Architecture: amd64 + CasperMD5CheckResult: skip + CurrentDesktop: XFCE + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2020-02-23 (367 days ago) + InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) + NonfreeKernelModules: nvidia_modeset nvidia + Package: grub2 (not installed) + ProcVersionSignature: Ubuntu 5.4.0-65.73-generic 5.4.78 + Tags: focal + Uname: Linux 5.4.0-65-generic x86_64 + UpgradeStatus: Upgraded to focal on 2020-09-29 (147 days ago) + UserGroups: adm audio cdrom dip docker kvm libvirt lpadmin microk8s plugdev sambashare sudo + _MarkForUpload: True -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1910571 Title: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1910571/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1910571] Re: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!)
So, I updated to BIOS v3405 (2021/02/05), and the keys STILL do NOT work! :( So, the problem still exists: please investigate/fix! :) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1910571 Title: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1910571/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1910571] Re: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!)
My BIOS keys seem fine (and the USB mouse in the BIOS setup too). I'm on v1403 x64 (10/31/2019) vs the latest v3001 (2020/12/9), for ASUS Prime X570 PRO, but there don't seem to be any keyboard fixes (although some fixes mention "system stability" whatever that might mean...). https://www.asus.com/Motherboards-Components/Motherboards/All- series/PRIME-X570-PRO/HelpDesk_Download When I get a chance I'll try to upgrade my BIOS (a bit wary to do this unless 100% necessary though), and I'll report back here. Is there any way to get grub to debug/log/say what it finds (ie whether or not it's detected the keyboard and why not)? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1910571 Title: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1910571/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1910571] Re: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!)
Can anyone tell if this BIOS works or not from the version info? (it did seem reliable for many months before starting to fail recently which is a bit odd if it's a BIOS bug...) What's the best way to test a key before grub: just see if I can go into BIOS menu? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1910571 Title: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1910571/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1910571] Re: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!)
# dmidecode 3.2 Getting SMBIOS data from sysfs. SMBIOS 3.2.0 present. Table at 0xDA31A000. Handle 0x, DMI type 0, 26 bytes BIOS Information Vendor: American Megatrends Inc. Version: 1403 Release Date: 10/31/2019 Address: 0xF Runtime Size: 64 kB ROM Size: 16 MB Characteristics: PCI is supported APM is supported BIOS is upgradeable BIOS shadowing is allowed Boot from CD is supported Selectable boot is supported BIOS ROM is socketed EDD is supported 5.25"/1.2 MB floppy services are supported (int 13h) 3.5"/720 kB floppy services are supported (int 13h) 3.5"/2.88 MB floppy services are supported (int 13h) Print screen service is supported (int 5h) 8042 keyboard services are supported (int 9h) Serial services are supported (int 14h) Printer services are supported (int 17h) ACPI is supported USB legacy is supported BIOS boot specification is supported Targeted content distribution is supported UEFI is supported BIOS Revision: 5.14 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1910571 Title: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1910571/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1910571] Re: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!)
apport information ** Tags added: apport-collected focal ** Description changed: This has started happening in the last month or so. I have a clean LTS 20.04.1 that is kept up to date. On boot, the menu is presented to select what to boot, but quite often (currently about 90% of boots), NONE OF THE KEYS WORK, so I cannot select what to boot! Randomly, sometimes the keys do work. This used to work fine all the time, so maybe it's a fairly recent change to grub? I've seen various other similar bugs with various potential solutions, and I've tried most of them with no luck. To me, there seems to be some kind of timing issue that causes the keyboard not to be detected properly some of the time, and is making boot-choice IMPOSSIBLE! This is a critical bug for me, and it's making it impossible for me to boot into Windows (in my dual boot), which is making the computer almost useless for me! As a note, I would hope that an LTS release *never* changed grub unless _ritical_ as without a working grub, I cannot use Ubuntu! Thankfully, Ubuntu is my default, so I can always boot into that, and the keyboard is always fine there, but this is a very annoying problem that's making my PC only half-useful, so please can you give this urgent attention and fix it, thanks!! my system info: $ lsb_release -rd Description: Ubuntu 20.04.1 LTS Release: 20.04 $ apt-cache policy grub2 grub2: Installed: (none) Candidate: 2.04-1ubuntu26.7 Version table: 2.04-1ubuntu26.7 500 500 http://gb.archive.ubuntu.com/ubuntu focal-updates/universe amd64 Packages 2.04-1ubuntu26.2 500 500 http://security.ubuntu.com/ubuntu focal-security/universe amd64 Packages 2.04-1ubuntu26 500 500 http://gb.archive.ubuntu.com/ubuntu focal/universe amd64 Packages What I expected: to be able to choose an OS to boot What happened: the keys do not work, so I cannot choose anything and the default is always selected instead). + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.14 + Architecture: amd64 + CasperMD5CheckResult: skip + CurrentDesktop: XFCE + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2020-02-23 (320 days ago) + InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) + NonfreeKernelModules: nvidia_modeset nvidia + Package: grub2 (not installed) + ProcVersionSignature: Ubuntu 5.4.0-59.65-generic 5.4.78 + Tags: focal + Uname: Linux 5.4.0-59-generic x86_64 + UpgradeStatus: Upgraded to focal on 2020-09-29 (100 days ago) + UserGroups: adm audio cdrom dip docker kvm libvirt lpadmin microk8s plugdev sambashare sudo + _MarkForUpload: True ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1910571/+attachment/5450852/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1910571 Title: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1910571/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1910571] Re: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!)
I see that too but it is a BIOS issue - the keyboard sometimes is not initialized properly. Please check if it works for you before grub when that problem occurs. This bug is also missing data, please run apport-collect 1910571 to collect details. ** Changed in: grub2 (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1910571 Title: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1910571/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1910571] Re: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!)
It's a USB keyboard that I'm using. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1910571 Title: menu-selection keys do not work (intermittently, but frequently making boot choice impossible!) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/grub2/+bug/1910571/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
