[Bug 1910962] Re: Display freeze

2021-03-14 Thread Launchpad Bug Tracker
[Expired for Ubuntu because there has been no activity for 60 days.]

** Changed in: ubuntu
   Status: Incomplete => Expired

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Title:
  Display freeze

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[Bug 1910962] Re: Display freeze

2021-01-12 Thread Daniel van Vugt
Thanks but systemd is probably not relevant to the display freezing.

Please follow all the steps in comment #2.

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Re: [Bug 1910962] Re: Display freeze

2021-01-12 Thread Anoop Babu
Hi Daniel,

After getting the issue again I ran  ubuntu-bug
/var/crash/_lib_systemd_systemd.1000.crash but no new bug id could be found

Best regards
 A.B
P Please think about the environment before printing this e-mail

*7 Switch off as you go | qAlways recycle | P Save a tree...please don't
print this e-mail unless you really need to.*


On Mon, Jan 11, 2021 at 5:20 PM Daniel van Vugt <1910...@bugs.launchpad.net>
wrote:

> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. It sounds like some part of the system has crashed. To
> help us find the cause of the crash please follow these steps:
>
> 1. Look in /var/crash for crash files and if found run:
> ubuntu-bug YOURFILE.crash
> Then tell us the ID of the newly-created bug.
>
> 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
> ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
> Do you find any links to recent problems on that page? If so then please
> send the links to us.
>
> 3. If step 2 also failed then apply the workaround from bug 994921,
> reboot, reproduce the crash, and retry step 1.
>
> Please take care to avoid attaching .crash files to bugs as we are
> unable to process them as file attachments. It would also be a security
> risk for yourself.
>
>
> ** Package changed: xorg (Ubuntu) => ubuntu
>
> ** Changed in: ubuntu
>Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1910962
>
> Title:
>   Display freeze
>
> Status in Ubuntu:
>   Incomplete
>
> Bug description:
>   Even Mouse cursor could not be moved, had to do a hard power on reset
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: xorg 1:7.7+19ubuntu14
>   ProcVersionSignature: Ubuntu 5.4.0-60.67-generic 5.4.78
>   Uname: Linux 5.4.0-60-generic x86_64
>   .tmp.unity_support_test.0:
>
>   ApportVersion: 2.20.11-0ubuntu27.14
>   Architecture: amd64
>   CasperMD5CheckResult: skip
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: compiz
>   CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
>   CompositorUnredirectFSW: true
>   CurrentDesktop: Unity:Unity7:ubuntu
>   Date: Mon Jan 11 16:46:58 2021
>   DistUpgraded: 2020-09-29 20:14:07,287 ERROR got error from
> PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to
> execute child process “./xorg_fix_proprietary.py” (No such file or
> directory) (8))
>   DistroCodename: focal
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes
>   GpuHangFrequency: Several times a week
>   GpuHangReproducibility: Seems to happen randomly
>   GpuHangStarted: Since before I upgraded
>   GraphicsCard:
>Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA
> controller])
>  Subsystem: ASUSTeK Computer Inc. HD Graphics 620 [1043:15a0]
>   InstallationDate: Installed on 2017-12-02 (1135 days ago)
>   InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64
> (20170801)
>   Lsusb:
>Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>Bus 001 Device 004: ID 8087:0a2b Intel Corp.
>Bus 001 Device 003: ID 0bda:58d2 Realtek Semiconductor Corp. USB2.0 HD
> UVC WebCam
>Bus 001 Device 002: ID 3938:1031 MOSART Semi. 2.4G Wireless Mouse
>Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>   MachineType: ASUSTeK COMPUTER INC. UX310UAK
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-60-generic
> root=UUID=e067f662-d3f0-44de-970a-ef760eeb539a ro quiet splash vt.handoff=7
>   SourcePackage: xorg
>   Symptom: display
>   Title: Xorg freeze
>   UpgradeStatus: Upgraded to focal on 2020-09-29 (103 days ago)
>   dmi.bios.date: 04/18/2019
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: UX310UAK.312
>   dmi.board.asset.tag: ATN12345678901234567
>   dmi.board.name: UX310UAK
>   dmi.board.vendor: ASUSTeK COMPUTER INC.
>   dmi.board.version: 1.0
>   dmi.chassis.asset.tag: No Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: ASUSTeK COMPUTER INC.
>   dmi.chassis.version: 1.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrUX310UAK.312:bd04/18/2019:svnASUSTeKCOMPUTERINC.:pnUX310UAK:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX310UAK:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
>   dmi.product.family: ZenBook
>   dmi.product.name: UX310UAK
>   dmi.product.version: 1.0
>   dmi.sys.vendor: ASUSTeK COMPUTER INC.
>   version.compiz: compiz 1:0.9.14.1+20.04.20200211-0ubuntu1
>   version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
>   version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1
>   version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.1~20.04.1
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19

[Bug 1910962] Re: Display freeze

2021-01-11 Thread Ubuntu Foundations Team Bug Bot
** Package changed: ubuntu => xorg (Ubuntu)

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Title:
  Display freeze

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[Bug 1910962] Re: Display freeze

2021-01-11 Thread Daniel van Vugt
Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:

1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.

2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.

3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.

Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.


** Package changed: xorg (Ubuntu) => ubuntu

** Changed in: ubuntu
   Status: New => Incomplete

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Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1910962

Title:
  Display freeze

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