1. Do you mean logging in or unlocking the screen?
2. After you have logged in, please run:
journalctl -b0 > journal.txt
lspci -kv > lspci.txt
and attach the resulting text files here.
** Changed in: gnome-shell (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1911407
Title:
desktop UI unresponsive
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