[Bug 1914670] Re: No HDMI detection
Ian 20.04.2 just released, have you ever tested with stock Ubuntu image? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
Ok I've sent a message at https://01.org/ asking for more help or directions stating you need more hardware information! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
I've already tried reaching out to Dell's customer support (https://community.intel.com/t5/Processors/No-HDMI-output-using-Linux- Mint/m-p/1244240#M48905), but they replied with: "Please be aware that Intel does not provide direct downloads and technical support for Linux drivers. The Intel Graphics Linux driver is primarily supported through the original equipment manufacturer (OEM), the Linux distribution vendor, or by the Intel Open Source Technology Center at https://01.org/linuxgraphics.; -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
Based on your result, the hardware also can't work with Intel's development branch, then the Ubuntu's kernel doesn't work for you as expect. I have verified on two certified hardwares. https://certification.canonical.com/hardware/202007-28055/ https://certification.canonical.com/hardware/202006-27982/ The HDMI output works both on oem kernel 5.6 and 5.10. It seems I can't reproduce your problem, but your hardware config is a bit different from what I have in hand. Could you file a bug to Dell customer support? They will provide me the hardware if they expect the hardware can work with open platform. Thanks, -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
Thanks for the tip, I've disabled secure boot, restarted into 5.11 but still no HDMI connection. $ uname -r 5.11.0-051100drmtip20210223-generic -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
reply #47 Hello, it is because the secure boot. would you please disable secure boot in your bios? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
I'm having trouble booting with the 5.11 kernel. After manually selecting to boot into 5.11 from the advanced boot options page, I'm getting 'invalid signature' error. From the link you've provided, I've downloaded the following packages: 1) amd64/linux- headers-5.11.0-051100drmtip20210223-generic_5.11.0-051100drmtip20210223.202102230209_amd64.deb 2) amd64/linux- headers-5.11.0-051100drmtip20210223_5.11.0-051100drmtip20210223.202102230209_all.deb 3) amd64/linux-image- unsigned-5.11.0-051100drmtip20210223-generic_5.11.0-051100drmtip20210223.202102230209_amd64.deb 4) amd64/linux- modules-5.11.0-051100drmtip20210223-generic_5.11.0-051100drmtip20210223.202102230209_amd64.deb Then proceeded to put them under the same folder and ran "$ sudo dpkg -i *.deb" The problems I'm seeing now is the default boot version at the very top of the grub boot loader is still 5.8, and unable to boot when manually selecting 5.11 (which is located much lower with a weird name like 5.11.0-051100drmtip20210223 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
** Tags added: oem-priority -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
Hello, to install kernel in https://kernel.ubuntu.com/~kernel-ppa/mainline/drm-tip/current/ You need to download linux-headers-5.11.0-051100drmtip20210217-generic_5.11.0-051100drmtip20210217.202102170205_amd64.deb linux-headers-5.11.0-051100drmtip20210217_5.11.0-051100drmtip20210217.202102170205_all.deb linux-image-unsigned-5.11.0-051100drmtip20210217-generic_5.11.0-051100drmtip20210217.202102170205_amd64.deb linux-modules-5.11.0-051100drmtip20210217-generic_5.11.0-051100drmtip20210217.202102170205_amd64.deb put them to the same folder, under the folder execute: $ sudo dpkg -i *.deb $ sudo reboot The system will reboot, after reboot, please use $ uname -r to check kernel version. It should be like 5.11.0-x, then try to use HDMI again. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
I'm not sure how to update the kernel with the given url. I've done some method of updating my kernel manually and then was unable to boot. Fortunately I was able to recover, but now I'm scared to update my kernel without knowing 100% what I'm doing. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
Hello, Would you please try this kernel to see if it works for you? https://kernel.ubuntu.com/~kernel-ppa/mainline/drm-tip/current/ Based on your experiment, it works when there is a type-C dongle in between, which might be the ddc bus and ddi port mapping issue. I'd like check if Intel development tree contains a correct mapping for you. Sorry that I am now on CNY vacation, I'll see if I can find the same model as yours, then get back to you ASAP. Thanks, -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
Hi just checking in, are there any follow ups to this issue? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
1. "cat /sys/class/dmi/id/product_sku" --> 0A01 2. "cat /sys/class/dmi/id/product_name" --> Inspiron 5402 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
Hello, I try to reproduce your issue locally, but I found my graphic card pci id is different from yours. Do you mind to share more hardware info? $ cat /sys/class/dmi/id/product_sku $ cat /sys/class/dmi/id/product_name I can check if we have the same model as yours locally. Thanks, -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
Upload vbt decode of #19 for record. I'll check BIOS 1.0.0's vbt to see if it has any modification. ** Attachment added: "i915_vbt.decode" https://bugs.launchpad.net/ubuntu/+source/oem-somerville-meera-tgl-meta/+bug/1914670/+attachment/5460233/+files/i915_vbt.decode -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
Sorry, correct #4 --> ** Attachment added: "i915_vbt" https://bugs.launchpad.net/ubuntu/+source/oem-somerville-meera-tgl-meta/+bug/1914670/+attachment/5460231/+files/i915_vbt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
1. "udevadm monitor -s drm" --> ``` monitor will print the received events for: UDEV - the event which udev sends out after rule processing KERNEL - the kernel uevent ``` 2. "cat /sys/class/drm/card0-*/status" --> ``` disconnected connected disconnected ``` 3. "cat /sys/kernel/debug/dri/0/i915_display_info" --> ``` CRTC info - [CRTC:91:pipe A]: uapi: enable=no, active=no, mode="": 0 0 0 0 0 0 0 0 0 0 0x0 0x0 [PLANE:31:plane 1A]: type=PRI uapi: fb=0,n/a,0x0, src=1920.00x1080.00+0.00+682.00, dst=1920x1080+0+0, rotation=0 (0x0001) [PLANE:39:plane 2A]: type=OVL uapi: fb=0,n/a,0x0, src=0.00x0.00+0.00+0.00, dst=0x0+0+0, rotation=0 (0x0001) [PLANE:47:plane 3A]: type=OVL uapi: fb=0,n/a,0x0, src=0.00x0.00+0.00+0.00, dst=0x0+0+0, rotation=0 (0x0001) [PLANE:55:plane 4A]: type=OVL uapi: fb=0,n/a,0x0, src=0.00x0.00+0.00+0.00, dst=0x0+0+0, rotation=0 (0x0001) [PLANE:63:plane 5A]: type=OVL uapi: fb=0,n/a,0x0, src=0.00x0.00+0.00+0.00, dst=0x0+0+0, rotation=0 (0x0001) [PLANE:71:plane 6A]: type=OVL uapi: fb=0,n/a,0x0, src=0.00x0.00+0.00+0.00, dst=0x0+0+0, rotation=0 (0x0001) [PLANE:79:plane 7A]: type=OVL uapi: fb=0,n/a,0x0, src=0.00x0.00+0.00+0.00, dst=0x0+0+0, rotation=0 (0x0001) [PLANE:87:cursor A]: type=CUR uapi: fb=0,n/a,0x0, src=0.00x0.00+0.00+0.00, dst=0x0+0+0, rotation=0 (0x0001) underrun reporting: cpu=yes pch=yes [CRTC:152:pipe B]: uapi: enable=yes, active=yes, mode="": 0 141380 1920 1968 2000 2142 1080 1083 1089 1100 0x0 0x9 hw: active=yes, adjusted_mode="1920x1080": 60 141380 1920 1968 2000 2142 1080 1083 1089 1100 0x48 0x9 pipe src size=1920x1080, dither=yes, bpp=18 num_scalers=2, scaler_users=0 scaler_id=-1, scalers[0]: use=no, mode=0, scalers[1]: use=no, mode=0 [ENCODER:275:DDI A]: connectors: [CONNECTOR:276:eDP-1] [PLANE:92:plane 1B]: type=PRI uapi: fb=277,XR24 little-endian (0x34325258),1920x1080, src=1920.00x1080.00+0.00+0.00, dst=1920x1080+0+0, rotation=0 (0x0001) hw: fb=277,XR24 little-endian (0x34325258),1920x1080, visible=yes, src=1920.00x1080.00+0.00+0.00, dst=1920x1080+0+0, rotation=0 (0x0001) [PLANE:100:plane 2B]: type=OVL uapi: fb=0,n/a,0x0, src=0.00x0.00+0.00+0.00, dst=0x0+0+0, rotation=0 (0x0001) [PLANE:108:plane 3B]: type=OVL uapi: fb=0,n/a,0x0, src=0.00x0.00+0.00+0.00, dst=0x0+0+0, rotation=0 (0x0001) [PLANE:116:plane 4B]: type=OVL uapi: fb=0,n/a,0x0, src=0.00x0.00+0.00+0.00, dst=0x0+0+0, rotation=0 (0x0001) [PLANE:124:plane 5B]: type=OVL uapi: fb=0,n/a,0x0, src=0.00x0.00+0.00+0.00, dst=0x0+0+0, rotation=0 (0x0001) [PLANE:132:plane 6B]: type=OVL uapi: fb=0,n/a,0x0, src=0.00x0.00+0.00+0.00, dst=0x0+0+0, rotation=0 (0x0001) [PLANE:140:plane 7B]: type=OVL uapi: fb=0,n/a,0x0, src=0.00x0.00+0.00+0.00, dst=0x0+0+0, rotation=0 (0x0001) [PLANE:148:cursor B]: type=CUR uapi: fb=0,n/a,0x0, src=0.00x0.00+0.00+0.00, dst=0x0+0+0, rotation=0 (0x0001) underrun reporting: cpu=yes pch=yes [CRTC:213:pipe C]: uapi: enable=no, active=no, mode="": 0 0 0 0 0 0 0 0 0 0 0x0 0x0 [PLANE:153:plane 1C]: type=PRI uapi: fb=0,n/a,0x0, src=0.00x0.00+0.00+0.00, dst=0x0+0+0, rotation=0 (0x0001) [PLANE:161:plane 2C]: type=OVL uapi: fb=0,n/a,0x0, src=0.00x0.00+0.00+0.00, dst=0x0+0+0, rotation=0 (0x0001) [PLANE:169:plane 3C]: type=OVL uapi: fb=0,n/a,0x0, src=0.00x0.00+0.00+0.00, dst=0x0+0+0, rotation=0 (0x0001) [PLANE:177:plane 4C]: type=OVL uapi: fb=0,n/a,0x0, src=0.00x0.00+0.00+0.00, dst=0x0+0+0, rotation=0 (0x0001) [PLANE:185:plane 5C]: type=OVL uapi: fb=0,n/a,0x0, src=0.00x0.00+0.00+0.00, dst=0x0+0+0, rotation=0 (0x0001) [PLANE:193:plane 6C]: type=OVL uapi: fb=0,n/a,0x0, src=0.00x0.00+0.00+0.00, dst=0x0+0+0, rotation=0 (0x0001) [PLANE:201:plane 7C]: type=OVL uapi: fb=0,n/a,0x0, src=0.00x0.00+0.00+0.00, dst=0x0+0+0, rotation=0 (0x0001) [PLANE:209:cursor C]: type=CUR uapi: fb=0,n/a,0x0, src=0.00x0.00+0.00+0.00, dst=0x0+0+0, rotation=0
[Bug 1914670] Re: No HDMI detection
4. /sys/kernel/debug/dri/0/i915_display_info --> ** Attachment added: "i915_display_info" https://bugs.launchpad.net/ubuntu/+source/oem-somerville-meera-tgl-meta/+bug/1914670/+attachment/5460227/+files/i915_display_info -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
Hello, Can you try the following debug command when you plug the HDMI monitor? 1. check if udev event emit from kernel $ udevadm monitor -s drm 2. check if the connector change status $ cat /sys/class/drm/card0-*/status 3. try to dump the display info # cat /sys/kernel/debug/dri/0/i915_display_info 4. If the driver thinks no display attached upload /sys/kernel/debug/dri/0/i915_vbt to this bug, I can check if vbios is revised, since the BIOS version is different from what we certified. The driver won't change state, if it can't retrieve EDID properly. Would like to confirm if kernel did aware a output is attached. Thanks, -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
(Also I have the sosreport generated, but I'm getting errors when trying to upload the tar file as an attachment to this site -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
The certification was tested on an older BIOS version (Dell 1.0.0), whereas I bought the machine and BIOS 1.1.3 was installed, and now I have the latest 1.1.7. For both, HDMI still not showing up. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
the certification page for target platform for reference : https://certification.ubuntu.com/hardware/202007-28054 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
Update: I ran `sudo apt-get install apport` and ran `apport-collect 1914670`, then pressed the 'Send Report' option. Hopefully the report has been sent to you -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
`sudo apt install apport` should install the tool. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
Sorry I'm not sure what #1 is referring to. Is 'apport-collect 1914670', and 'sosreport', and 'oem-getlogs' suppose to be terminal commands? If so all of them are returning 'command not found'. This is my firt time on this site, so I'm not sure what those are referring to. `lspci -vvvnnk` output: :00:00.0 Host bridge [0600]: Intel Corporation Device [8086:9a14] (rev 01) Subsystem: Dell Device [1028:0a01] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- SERR- :00:02.0 VGA compatible controller [0300]: Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA controller]) DeviceName: Onboard - Video Subsystem: Dell Device [1028:0a01] Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: i915 Kernel modules: i915 :00:04.0 Signal processing controller [1180]: Intel Corporation Device [8086:9a03] (rev 01) Subsystem: Dell Device [1028:0a01] Control: I/O- Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: proc_thermal Kernel modules: processor_thermal_device :00:06.0 System peripheral [0880]: Intel Corporation Device [8086:09ab] Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap- 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- TAbort- SERR- TAbort- Reset- FastB2B- PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn- Capabilities: Kernel driver in use: pcieport :00:0a.0 Signal processing controller [1180]: Intel Corporation Device [8086:9a0d] (rev 01) Subsystem: Dell Device [1028:0a01] Control: I/O- Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- :00:0d.0 USB controller [0c03]: Intel Corporation Device [8086:9a13] (rev 01) (prog-if 30 [XHCI]) Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- SERR- Kernel driver in use: xhci_hcd Kernel modules: xhci_pci :00:0d.2 USB controller [0c03]: Intel Corporation Device [8086:9a1b] (rev 01) (prog-if 40) Subsystem: Device [:] Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: thunderbolt Kernel modules: thunderbolt :00:0e.0 RAID bus controller [0104]: Intel Corporation Volume Management Device NVMe RAID Controller [8086:9a0b] Subsystem: Dell Volume Management Device NVMe RAID Controller [1028:0a01] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: vmd Kernel modules: vmd :00:12.0 Serial controller [0700]: Intel Corporation Device [8086:a0fc] (rev 20) (prog-if 00 [8250]) Subsystem: Dell Device [1028:0a01] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: intel_ish_ipc Kernel modules: intel_ish_ipc :00:14.0 USB controller [0c03]: Intel Corporation Device [8086:a0ed] (rev 20) (prog-if 30 [XHCI]) Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- SERR- Kernel driver in use: xhci_hcd Kernel modules: xhci_pci :00:14.2 RAM memory [0500]: Intel Corporation Device [8086:a0ef] (rev 20) Subsystem: Dell Device [1028:0a01] Control: I/O- Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- :00:14.3 Network controller [0280]: Intel Corporation Device [8086:a0f0] (rev 20) Subsystem: Intel Corporation Device [8086:4070] Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- SERR- Kernel driver in use: iwlwifi Kernel modules: iwlwifi :00:15.0 Serial
[Bug 1914670] Re: No HDMI detection
** Tags added: fossa-meera-tgl -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
Hi Ian, could you please also provide us the report of what #1 needed? And if convenient, please also provide the tarball created by `sosreport` and `oem-getlogs`. I'm curious about the content of your `lspci -vvvnnk` -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
Edit for point 2: If i boot up with windows, the HDMI port works*, but does not* work with linux -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
Hi thanks for replying back! To answer your questions: 1. 'apport-collect 1914670' --> command not found 2. If I boot up into windows, the HDMI port, but not if boot up with Linux. 3. I've tried other HDMI cables and other external monitors. Nothing works. 4. BIOS does not show up on external HDMI monitor if plugged in before booting up machine. 5. Lowering resolution or changing it any other resolution does not display HDMI. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
Hi Ian, We sometime get compatibility issue form different external device and even the HDMI cord(e.g. LP: #1890772). To check if it's a external device issue, could you please help to do some test: 1. Will BIOS shows on external HDMI monitor if you plugged HDMI before booting up your machine? 2. If lower resolution make you HDMI monitor light up? - I saw you make it light up after manually xrander command, how if you change the resolution up and down? (I'm wondering if it related to LP: #1890772) ** Also affects: oem-priority Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/oem-priority/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
mind also share does the hdmi works with any other os, to exclude HW issue -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/oem-somerville-meera-tgl-meta/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1914670] Re: No HDMI detection
Please execute `apport-collect 1914670` to attach the system logs. ** Changed in: oem-somerville-meera-tgl-meta (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/oem-somerville-meera-tgl-meta/+bug/1914670/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
