[Bug 1930460] Re: HP Probook 470 G5 does not wake from sleep (just a black screen)

2021-10-22 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Title:
  HP Probook 470 G5 does not wake from sleep (just a black screen)

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[Bug 1930460] Re: HP Probook 470 G5 does not wake from sleep (just a black screen)

2021-08-23 Thread Daniel van Vugt
** Changed in: linux (Ubuntu)
   Status: Expired => New

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Title:
  HP Probook 470 G5 does not wake from sleep (just a black screen)

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[Bug 1930460] Re: HP Probook 470 G5 does not wake from sleep (just a black screen)

2021-08-21 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Title:
  HP Probook 470 G5 does not wake from sleep (just a black screen)

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Re: [Bug 1930460] Re: HP Probook 470 G5 does not wake from sleep (just a black screen)

2021-06-22 Thread m3ry
My problem has been gone for some time, but now it occurs again.
I'm sending prevboot.txt like you said above

sri, 2. lip 2021. u 18:16 Merima Fajić  napisao
je:

> Im sorry,  neglect earlier message please, I forgot to reboot
>
> On Wed, Jun 2, 2021, 13:36 Merima Fajić  wrote:
>
>> last night I put it on sleep, and know it awakes but it has been restarted
>> (its one of the problem, second is when its just go black screen and i
>> cant do anything)
>>
>> sri, 2. lip 2021. u 04:01 Daniel van Vugt <1930...@bugs.launchpad.net>
>> napisao je:
>>
>>> Thanks for the bug report. Next time the problem happens and you get the
>>> black screen, please:
>>>
>>> 1. Wait 10 seconds.
>>>
>>> 2. Reboot.
>>>
>>> 3. Open a Terminal and run:
>>>
>>>journalctl -b-1 > prevboot.txt
>>>
>>> 4. Attach the resulting text file here.
>>>
>>>
>>> ** Summary changed:
>>>
>>> - i have blank screen after some time on sleep mode, or just restart
>>> while in sleep mode
>>> + HP Probook 470 G5 does not wake from sleep (just a black screen)
>>>
>>> ** Package changed: gnome-shell (Ubuntu) => linux (Ubuntu)
>>>
>>> ** Changed in: linux (Ubuntu)
>>>Status: New => Incomplete
>>>
>>> --
>>> You received this bug notification because you are subscribed to the bug
>>> report.
>>> https://bugs.launchpad.net/bugs/1930460
>>>
>>> Title:
>>>   HP Probook 470 G5 does not wake from sleep (just a black screen)
>>>
>>> Status in linux package in Ubuntu:
>>>   Incomplete
>>>
>>> Bug description:
>>>   I have HP Probook 470 G5, first I installed Ubuntu 18.04 and then
>>> upgraded to 20.04, in both cases the same problem arrived.
>>>   I have disabled sleep mode, but also, if I intensionally put laptop in
>>> sleep mode the same thing happened.
>>>   Sometimes when I try to wake him up, its just black screen and I cant
>>> do anything, I have to do hard restart (on button)
>>>   Or when I try to wake him from sleep, i can do that, but i see that
>>> laptop has been restarted.
>>>
>>>   Please exuce my bad English, I hope you understand me.
>>>   I am beginner with Linux , and I dont have any idea how to solve this
>>> problem on my own
>>>
>>>   Thank you very much on your help
>>>
>>>   ProblemType: Bug
>>>   DistroRelease: Ubuntu 20.04
>>>   Package: gnome-shell 3.36.4-1ubuntu1~20.04.2
>>>   ProcVersionSignature: Ubuntu 5.4.0-73.82-generic 5.4.106
>>>   Uname: Linux 5.4.0-73-generic x86_64
>>>   ApportVersion: 2.20.11-0ubuntu27.18
>>>   Architecture: amd64
>>>   CasperMD5CheckResult: skip
>>>   CurrentDesktop: ubuntu:GNOME
>>>   Date: Tue Jun  1 21:25:03 2021
>>>   DisplayManager: gdm3
>>>   InstallationDate: Installed on 2020-09-03 (271 days ago)
>>>   InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64
>>> (20200203.1)
>>>   RelatedPackageVersions: mutter-common 3.36.7+git20201123-0.20.04.1
>>>   SourcePackage: gnome-shell
>>>   UpgradeStatus: Upgraded to focal on 2020-10-15 (229 days ago)
>>>
>>> To manage notifications about this bug go to:
>>>
>>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1930460/+subscriptions
>>>
>>


** Attachment added: "prevboot.txt"
   
https://bugs.launchpad.net/bugs/1930460/+attachment/5506289/+files/prevboot.txt

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Title:
  HP Probook 470 G5 does not wake from sleep (just a black screen)

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Re: [Bug 1930460] Re: HP Probook 470 G5 does not wake from sleep (just a black screen)

2021-06-02 Thread m3ry
Im sorry,  neglect earlier message please, I forgot to reboot

On Wed, Jun 2, 2021, 13:36 Merima Fajić  wrote:

> last night I put it on sleep, and know it awakes but it has been restarted
> (its one of the problem, second is when its just go black screen and i
> cant do anything)
>
> sri, 2. lip 2021. u 04:01 Daniel van Vugt <1930...@bugs.launchpad.net>
> napisao je:
>
>> Thanks for the bug report. Next time the problem happens and you get the
>> black screen, please:
>>
>> 1. Wait 10 seconds.
>>
>> 2. Reboot.
>>
>> 3. Open a Terminal and run:
>>
>>journalctl -b-1 > prevboot.txt
>>
>> 4. Attach the resulting text file here.
>>
>>
>> ** Summary changed:
>>
>> - i have blank screen after some time on sleep mode, or just restart
>> while in sleep mode
>> + HP Probook 470 G5 does not wake from sleep (just a black screen)
>>
>> ** Package changed: gnome-shell (Ubuntu) => linux (Ubuntu)
>>
>> ** Changed in: linux (Ubuntu)
>>Status: New => Incomplete
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1930460
>>
>> Title:
>>   HP Probook 470 G5 does not wake from sleep (just a black screen)
>>
>> Status in linux package in Ubuntu:
>>   Incomplete
>>
>> Bug description:
>>   I have HP Probook 470 G5, first I installed Ubuntu 18.04 and then
>> upgraded to 20.04, in both cases the same problem arrived.
>>   I have disabled sleep mode, but also, if I intensionally put laptop in
>> sleep mode the same thing happened.
>>   Sometimes when I try to wake him up, its just black screen and I cant
>> do anything, I have to do hard restart (on button)
>>   Or when I try to wake him from sleep, i can do that, but i see that
>> laptop has been restarted.
>>
>>   Please exuce my bad English, I hope you understand me.
>>   I am beginner with Linux , and I dont have any idea how to solve this
>> problem on my own
>>
>>   Thank you very much on your help
>>
>>   ProblemType: Bug
>>   DistroRelease: Ubuntu 20.04
>>   Package: gnome-shell 3.36.4-1ubuntu1~20.04.2
>>   ProcVersionSignature: Ubuntu 5.4.0-73.82-generic 5.4.106
>>   Uname: Linux 5.4.0-73-generic x86_64
>>   ApportVersion: 2.20.11-0ubuntu27.18
>>   Architecture: amd64
>>   CasperMD5CheckResult: skip
>>   CurrentDesktop: ubuntu:GNOME
>>   Date: Tue Jun  1 21:25:03 2021
>>   DisplayManager: gdm3
>>   InstallationDate: Installed on 2020-09-03 (271 days ago)
>>   InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64
>> (20200203.1)
>>   RelatedPackageVersions: mutter-common 3.36.7+git20201123-0.20.04.1
>>   SourcePackage: gnome-shell
>>   UpgradeStatus: Upgraded to focal on 2020-10-15 (229 days ago)
>>
>> To manage notifications about this bug go to:
>>
>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1930460/+subscriptions
>>
>

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Title:
  HP Probook 470 G5 does not wake from sleep (just a black screen)

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Re: [Bug 1930460] Re: HP Probook 470 G5 does not wake from sleep (just a black screen)

2021-06-02 Thread m3ry
last night I put it on sleep, and know it awakes but it has been restarted
(its one of the problem, second is when its just go black screen and i
cant do anything)

sri, 2. lip 2021. u 04:01 Daniel van Vugt <1930...@bugs.launchpad.net>
napisao je:

> Thanks for the bug report. Next time the problem happens and you get the
> black screen, please:
>
> 1. Wait 10 seconds.
>
> 2. Reboot.
>
> 3. Open a Terminal and run:
>
>journalctl -b-1 > prevboot.txt
>
> 4. Attach the resulting text file here.
>
>
> ** Summary changed:
>
> - i have blank screen after some time on sleep mode, or just restart while
> in sleep mode
> + HP Probook 470 G5 does not wake from sleep (just a black screen)
>
> ** Package changed: gnome-shell (Ubuntu) => linux (Ubuntu)
>
> ** Changed in: linux (Ubuntu)
>Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1930460
>
> Title:
>   HP Probook 470 G5 does not wake from sleep (just a black screen)
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   I have HP Probook 470 G5, first I installed Ubuntu 18.04 and then
> upgraded to 20.04, in both cases the same problem arrived.
>   I have disabled sleep mode, but also, if I intensionally put laptop in
> sleep mode the same thing happened.
>   Sometimes when I try to wake him up, its just black screen and I cant do
> anything, I have to do hard restart (on button)
>   Or when I try to wake him from sleep, i can do that, but i see that
> laptop has been restarted.
>
>   Please exuce my bad English, I hope you understand me.
>   I am beginner with Linux , and I dont have any idea how to solve this
> problem on my own
>
>   Thank you very much on your help
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 20.04
>   Package: gnome-shell 3.36.4-1ubuntu1~20.04.2
>   ProcVersionSignature: Ubuntu 5.4.0-73.82-generic 5.4.106
>   Uname: Linux 5.4.0-73-generic x86_64
>   ApportVersion: 2.20.11-0ubuntu27.18
>   Architecture: amd64
>   CasperMD5CheckResult: skip
>   CurrentDesktop: ubuntu:GNOME
>   Date: Tue Jun  1 21:25:03 2021
>   DisplayManager: gdm3
>   InstallationDate: Installed on 2020-09-03 (271 days ago)
>   InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64
> (20200203.1)
>   RelatedPackageVersions: mutter-common 3.36.7+git20201123-0.20.04.1
>   SourcePackage: gnome-shell
>   UpgradeStatus: Upgraded to focal on 2020-10-15 (229 days ago)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1930460/+subscriptions
>


** Attachment added: "prevboot.txt"
   
https://bugs.launchpad.net/bugs/1930460/+attachment/5501860/+files/prevboot.txt

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Title:
  HP Probook 470 G5 does not wake from sleep (just a black screen)

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[Bug 1930460] Re: HP Probook 470 G5 does not wake from sleep (just a black screen)

2021-06-01 Thread Daniel van Vugt
Thanks for the bug report. Next time the problem happens and you get the
black screen, please:

1. Wait 10 seconds.

2. Reboot.

3. Open a Terminal and run:

   journalctl -b-1 > prevboot.txt

4. Attach the resulting text file here.


** Summary changed:

- i have blank screen after some time on sleep mode, or just restart while in 
sleep mode 
+ HP Probook 470 G5 does not wake from sleep (just a black screen)

** Package changed: gnome-shell (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Status: New => Incomplete

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Title:
  HP Probook 470 G5 does not wake from sleep (just a black screen)

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