Public bug reported: Description: Ubuntu 20.04.3 LTS Release: 20.04
system-config-printer: Installed: 1.5.12-0ubuntu1.1 Candidate: 1.5.12-0ubuntu1.1 Version table: *** 1.5.12-0ubuntu1.1 500 500 http://ca.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages 500 http://ca.archive.ubuntu.com/ubuntu focal-updates/main i386 Packages 100 /var/lib/dpkg/status 1.5.12-0ubuntu1 500 500 http://ca.archive.ubuntu.com/ubuntu focal/main amd64 Packages 500 http://ca.archive.ubuntu.com/ubuntu focal/main i386 Packages I first experienced this at work on an Asus machine with an i7-3770 CPU, 16GB of RAM. I connected an HP Laserjet 1020. Xubuntu appeared to configure and install a driver, but wouldn't print a test page. (Not an issue with other printers on the same system) So I tried changing the Make and Model of the printer. When I clicked Change beside the Make and Model dialog box the Change Driver "Searching" dialog appeared, but it just sits infinitely looking for drivers. I thought it might be some odd relationship between the machine and printer so I tried a different system at work and a different printer (a brother printer which Xubuntu found and printing worked). Same issue trying to change the Make and Model. Also tried at home thinking it might be an issue with our PXE installed Xubuntu, but same issue (USB installed). ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: system-config-printer 1.5.12-0ubuntu1.1 ProcVersionSignature: Ubuntu 5.11.0-38.42~20.04.1-generic 5.11.22 Uname: Linux 5.11.0-38-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: XFCE Date: Wed Nov 3 19:14:48 2021 ExecutablePath: /usr/share/system-config-printer/system-config-printer.py InterpreterPath: /usr/bin/python3.8 Lpstat: device for DYMO-LabelWriter-450: usb://DYMO/LabelWriter%20450?serial=01010112345600 MachineType: To be filled by O.E.M. To be filled by O.E.M. PackageArchitecture: all Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/DYMO-LabelWriter-450.ppd'] failed with exit code 2: grep: /etc/cups/ppd/DYMO-LabelWriter-450.ppd: Permission denied ProcEnviron: LANGUAGE=en_CA:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_CA.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-38-generic root=UUID=3380cfa0-cebe-4249-b891-a500fa13528d ro quiet splash vt.handoff=7 Python3Details: /usr/bin/python3.8, Python 3.8.10, python3-minimal, 3.8.2-0ubuntu2 PythonDetails: /usr/bin/python2.7, Python 2.7.18, python-is-python2, 2.7.17-4 SourcePackage: system-config-printer UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/17/2019 dmi.bios.release: 4.6 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Intel X79 dmi.board.vendor: To be filled by O.E.M. dmi.board.version: To be filled by O.E.M. dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: To Be Filled By O.E.M. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/17/2019:br4.6:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:skuTobefilledbyO.E.M.:rvnTobefilledbyO.E.M.:rnIntelX79:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: dmi.product.family: To be filled by O.E.M. dmi.product.name: To be filled by O.E.M. dmi.product.sku: To be filled by O.E.M. dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: To be filled by O.E.M. ** Affects: system-config-printer (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1949647 Title: When changing the driver for any printer the driver program just continues searching infinitely To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/1949647/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs