[Bug 1951683] Re: Freeze
Hi I didn't have to wait long. This freeze happened today after 2x Foxit Reader hung when trying to edit a pdf document. The cascade of lines like this" /usr/lib/gdm3/gdm-x-session[4938]: (II) modeset(0): EDID vendor "BOE", prod id 2391 is what I typically see when the freeze occurs. Previously not related to Foxit Reader problems. Thanks! ** Attachment added: "journalctl -b-1 > syslog22022-03-02.txt" https://bugs.launchpad.net/ubuntu/+bug/1951683/+attachment/5564843/+files/syslog22022-03-02.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1951683 Title: Freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1951683/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1951683] Re: Freeze
Thanks. It appears there have been no relevant crash reports from that machine: https://errors.ubuntu.com/user/e85201b46e9f1cd63274a63c5926fbb947a65e98887bdffa63fc5cf3e1a51379df0326aa35c54b472f5bb7443a49964f84a569d7fb5efb75d5c48e5148695c87 Next time a freeze happens, please: 1. Wait 10 seconds. 2. Reboot. 3. Run: journalctl -b-1 > prevboot.txt 4. Attach the resulting text file here. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1951683 Title: Freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1951683/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1951683] Re: Freeze
Thanks Daniel. cat /var/lib/whoopsie/whoopsie-id e85201b46e9f1cd63274a63c5926fbb947a65e98887bdffa63fc5cf3e1a51379df0326aa35c54b472f5bb7443a49964f84a569d7fb5efb75d5c48e5148695c87root@robert-msiLaptop:/home/rbrown# -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1951683 Title: Freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1951683/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1951683] Re: Freeze
What is the content of the file: /var/lib/whoopsie/whoopsie-id ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1951683 Title: Freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1951683/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1951683] Re: Freeze
New crash today. Log attached. cat /var/crash/kexec_cmd /sbin/kexec -p -s --command-line="BOOT_IMAGE=/@/boot/vmlinuz-5.4.0-89-generic root=UUID=3405df65-a898-4ac8-86a0-474b4da9b724 ro rootflags=subvol=@ quiet splash vt.handoff=7 reset_devices systemd.unit=kdump-tools-dump.service nr_cpus=1 irqpoll nousb ata_piix.prefer_ms_hyperv=0" --initrd=/var/lib/kdump/initrd.img /var/lib/kdump/vmlinuz No file created *.crash No new file posted at https://errors.ubuntu.com/user/ID ** Attachment added: "syslog22022-03-01.txt" https://bugs.launchpad.net/ubuntu/+bug/1951683/+attachment/5564230/+files/syslog22022-03-01.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1951683 Title: Freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1951683/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1951683] Re: Freeze
Preferably: 1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1951683 Title: Freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1951683/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1951683] Re: Freeze
Thanks Daniel. Your comments and help are much appreciated. The attachments in #1 are all pre-nvidia when using Nouveau so not likely to be relevant now. I will try and capture some new logs in case of another freeze. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1951683 Title: Freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1951683/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1951683] Re: Freeze
I can't see any crashes around the time before 12:50:17 but also if you're using LXQt then I wouldn't know what programs to look for... I suggest repeating the steps in https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment in case the freeze is caused by something crashing. Failing that, please attach more syslogs from future crashes in case the cause of the issue becomes clearer. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1951683 Title: Freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1951683/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1951683] Re: Freeze
journalctl -b-1 > syslog2202-02-08A.txt ends at Feb 08 12:47:48 journalctl -b-2 > syslog2202-02-08C.txt starts at Feb 08 12:50:17 and ends at Feb 08 16:11:54 I thought the crash happened before 12:50:17 and the start of the reboot was a t 12:50:17 so the freeze should have been in the syslog2202-02-08A.txt file Thanks ** Attachment added: "syslog2202-02-08C.txt" https://bugs.launchpad.net/ubuntu/+bug/1951683/+attachment/5559650/+files/syslog2202-02-08C.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1951683 Title: Freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1951683/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1951683] Re: Freeze
Thanks again. The log file in comment #9 appears to be older than where the log in comment #6 ended. So comment #9 is from the wrong boot. Try using a different number in the journalctl command. Also _usr_bin_qlipper.1000.crash is probably not relevant here. We're only interested in gnome-shell or Xorg crashes really. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1951683 Title: Freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1951683/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1951683] Re: Freeze
Thanks. syslog attached. but it seems to end too early(?). ubuntu-bug YOURFILE.crash ran but it generated no new bug ID so how will it be linked to this current bug report? Filemname was /var/crash/_usr_bin_qlipper.1000.crash ** Attachment added: "syslog2202-02-08A.txt" https://bugs.launchpad.net/ubuntu/+bug/1951683/+attachment/5559648/+files/syslog2202-02-08A.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1951683 Title: Freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1951683/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
