[Bug 1958774] Re: Blackscreen after suspending and closing LID
I will help you a little: 1. edit your /etc/default/grub a. make a COPY of the line GRUB_CMDLINE_LINUX_DEFAULT and modify like this: GRUB_CMDLINE_LINUX_DEFAULT="initcall_debug no_console_suspend ignore_loglevel" #GRUB_CMDLINE_LINUX_DEFAULT="quiet splash" 2. run 'sudo update-grub' to reflect the changes 3. reboot your pc 4. put your pc into STR, eg with 'echo mem | sudo tee /sys/power/state' 5. when your PC is suspended, wake it up and report back what you find. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1958774 Title: Blackscreen after suspending and closing LID To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1958774/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1958774] Re: Blackscreen after suspending and closing LID
it is just written what to do on the webpage and this informations are not for OS developers. Without your help nobody can do something about it and the bug report can be closed. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1958774 Title: Blackscreen after suspending and closing LID To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1958774/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1958774] Re: Blackscreen after suspending and closing LID
To Thomas: Thank you very much for providing me these tips. Unfortunately, I'm not an OS developer and quite unfamiliar with OS debugging and developing... What I can give is only the above bug description. 😢 ** Description changed: These bugs occur after I upgrade the linux-generic package from 5.11 (not sure) to 5.13 today. After that, I have met two similar bugs: 1. Every time I suspend my computer and re-activate it, I will get a black screen with a bleaking cursor. 2. Every time I close my laptop's LID and reopen it, I will get an empty black screen (without anything). These bugs really trouble me. It will be very helpful if you fix it. UPDATE at 2022/01/25: After I upgraded the "core" package using "snap refresh", the first bug has been fixed. However, the second bug related to laptop devices is still there. + + UPDATE at 2022/01/26: The first bug is still there. It seems that the + bug just occasionally disappeared when I tried it yesterday, but + actually it is still there since today I enter the bleaking-cursor- + black-screen situation again. ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: linux-generic 5.13.0.27.37 ProcVersionSignature: Ubuntu 5.13.0-27.29-generic 5.13.19 Uname: Linux 5.13.0-27-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu71 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: nomanous 5648 F pulseaudio /dev/snd/controlC1: nomanous 5648 F pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sun Jan 23 23:02:24 2022 InstallationDate: Installed on 2021-06-29 (208 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) MachineType: HASEE Computer NH5x_7xDCx_DDx ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-27-generic root=UUID=018344b7-14eb-4d4a-b012-cf2577a7bc6a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.13.0-27-generic N/A linux-backports-modules-5.13.0-27-generic N/A linux-firmware 1.201.3 SourcePackage: linux UpgradeStatus: Upgraded to impish on 2021-10-15 (100 days ago) dmi.bios.date: 04/18/2020 dmi.bios.release: 7.3 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.03THZX dmi.board.asset.tag: Tag 12345 dmi.board.name: NH5x_7xDCx_DDx dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.ec.firmware.release: 7.1 dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.03THZX:bd04/18/2020:br7.3:efr7.1:svnHASEEComputer:pnNH5x_7xDCx_DDx:pvrNotApplicable:rvnNotebook:rnNH5x_7xDCx_DDx:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:skuNotApplicable: dmi.product.family: Not Applicable dmi.product.name: NH5x_7xDCx_DDx dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: HASEE Computer -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1958774 Title: Blackscreen after suspending and closing LID To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1958774/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1958774] Re: Blackscreen after suspending and closing LID
maybe this website will help you to debug your problem: https://01.org/blogs/rzhang/2015/best-practice-debug-linux- suspend/hibernate-issues -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1958774 Title: Blackscreen after suspending and closing LID To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1958774/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1958774] Re: Blackscreen after suspending and closing LID
** Description changed: These bugs occur after I upgrade the linux-generic package from 5.11 (not sure) to 5.13 today. After that, I have met two similar bugs: 1. Every time I suspend my computer and re-activate it, I will get a black screen with a bleaking cursor. 2. Every time I close my laptop's LID and reopen it, I will get an empty black screen (without anything). These bugs really trouble me. It will be very helpful if you fix it. - UPDATE: After I upgrade the "core" package using "snap refresh", the - first bug has been fixed. However, the second bug related to laptop - devices is still there. + UPDATE at 2022/01/25: After I upgrade the "core" package using "snap + refresh", the first bug has been fixed. However, the second bug related + to laptop devices is still there. ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: linux-generic 5.13.0.27.37 ProcVersionSignature: Ubuntu 5.13.0-27.29-generic 5.13.19 Uname: Linux 5.13.0-27-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu71 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: nomanous 5648 F pulseaudio /dev/snd/controlC1: nomanous 5648 F pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sun Jan 23 23:02:24 2022 InstallationDate: Installed on 2021-06-29 (208 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) MachineType: HASEE Computer NH5x_7xDCx_DDx ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-27-generic root=UUID=018344b7-14eb-4d4a-b012-cf2577a7bc6a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.13.0-27-generic N/A linux-backports-modules-5.13.0-27-generic N/A linux-firmware 1.201.3 SourcePackage: linux UpgradeStatus: Upgraded to impish on 2021-10-15 (100 days ago) dmi.bios.date: 04/18/2020 dmi.bios.release: 7.3 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.03THZX dmi.board.asset.tag: Tag 12345 dmi.board.name: NH5x_7xDCx_DDx dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.ec.firmware.release: 7.1 dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.03THZX:bd04/18/2020:br7.3:efr7.1:svnHASEEComputer:pnNH5x_7xDCx_DDx:pvrNotApplicable:rvnNotebook:rnNH5x_7xDCx_DDx:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:skuNotApplicable: dmi.product.family: Not Applicable dmi.product.name: NH5x_7xDCx_DDx dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: HASEE Computer ** Description changed: These bugs occur after I upgrade the linux-generic package from 5.11 (not sure) to 5.13 today. After that, I have met two similar bugs: 1. Every time I suspend my computer and re-activate it, I will get a black screen with a bleaking cursor. 2. Every time I close my laptop's LID and reopen it, I will get an empty black screen (without anything). These bugs really trouble me. It will be very helpful if you fix it. - UPDATE at 2022/01/25: After I upgrade the "core" package using "snap + UPDATE at 2022/01/25: After I upgraded the "core" package using "snap refresh", the first bug has been fixed. However, the second bug related to laptop devices is still there. ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: linux-generic 5.13.0.27.37 ProcVersionSignature: Ubuntu 5.13.0-27.29-generic 5.13.19 Uname: Linux 5.13.0-27-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu71 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: nomanous 5648 F pulseaudio /dev/snd/controlC1: nomanous 5648 F pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sun Jan 23 23:02:24 2022 InstallationDate: Installed on 2021-06-29 (208 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) MachineType: HASEE Computer NH5x_7xDCx_DDx ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-27-generic root=UUID=018344b7-14eb-4d4a-b012-cf2577a7bc6a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.13.0-27-generic N/A linux-backports-modules-5.13.0-27-generic N/A linux-firmware 1.201.3 SourcePackage: linux UpgradeStatus: Upgraded to impish on 2021-10-15 (100 days ago) dmi.bios.date: 04/18/2020 dmi.bios.release: 7.3 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.03THZX dmi.board.asset.tag: Tag 12345 dmi.board.name: NH5x_7xDCx_DDx dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosu
[Bug 1958774] Re: Blackscreen after suspending and closing LID
** Description changed: These bugs occur after I upgrade the linux-generic package from 5.11 (not sure) to 5.13 today. After that, I have met two similar bugs: 1. Every time I suspend my computer and re-activate it, I will get a black screen with a bleaking cursor. 2. Every time I close my laptop's LID and reopen it, I will get an empty black screen (without anything). These bugs really trouble me. It will be very helpful if you fix it. + + UPDATE: After I upgrade the "core" package using "snap refresh", the + first bug has been fixed. However, the second bug related to laptop + devices is still there. ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: linux-generic 5.13.0.27.37 ProcVersionSignature: Ubuntu 5.13.0-27.29-generic 5.13.19 Uname: Linux 5.13.0-27-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu71 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: nomanous 5648 F pulseaudio /dev/snd/controlC1: nomanous 5648 F pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sun Jan 23 23:02:24 2022 InstallationDate: Installed on 2021-06-29 (208 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) MachineType: HASEE Computer NH5x_7xDCx_DDx ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-27-generic root=UUID=018344b7-14eb-4d4a-b012-cf2577a7bc6a ro quiet splash vt.handoff=7 RelatedPackageVersions: linux-restricted-modules-5.13.0-27-generic N/A linux-backports-modules-5.13.0-27-generic N/A linux-firmware 1.201.3 SourcePackage: linux UpgradeStatus: Upgraded to impish on 2021-10-15 (100 days ago) dmi.bios.date: 04/18/2020 dmi.bios.release: 7.3 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.03THZX dmi.board.asset.tag: Tag 12345 dmi.board.name: NH5x_7xDCx_DDx dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.ec.firmware.release: 7.1 dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.03THZX:bd04/18/2020:br7.3:efr7.1:svnHASEEComputer:pnNH5x_7xDCx_DDx:pvrNotApplicable:rvnNotebook:rnNH5x_7xDCx_DDx:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:skuNotApplicable: dmi.product.family: Not Applicable dmi.product.name: NH5x_7xDCx_DDx dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: HASEE Computer -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1958774 Title: Blackscreen after suspending and closing LID To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1958774/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1958774] Re: Blackscreen after suspending and closing LID
** Description changed: - These bugs occur after I upgrade the linux-generic package from 5.11(not - sure) to 5.13 today. After that, I have met two similar bugs: + These bugs occur after I upgrade the linux-generic package from 5.11 + (not sure) to 5.13 today. After that, I have met two similar bugs: 1. Every time I suspend my computer and re-activate it, I will get a black screen with a bleaking cursor. 2. Every time I close my laptop's LID and reopen it, I will get an empty black screen (without anything). - It really troubles me. It will be very helpful if you fix it. + These bugs really trouble me. It will be very helpful if you fix it. ProblemType: Bug DistroRelease: Ubuntu 21.10 Package: linux-generic 5.13.0.27.37 ProcVersionSignature: Ubuntu 5.13.0-27.29-generic 5.13.19 Uname: Linux 5.13.0-27-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu71 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC0: nomanous 5648 F pulseaudio - /dev/snd/controlC1: nomanous 5648 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC0: nomanous 5648 F pulseaudio + /dev/snd/controlC1: nomanous 5648 F pulseaudio CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sun Jan 23 23:02:24 2022 InstallationDate: Installed on 2021-06-29 (208 days ago) InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420) MachineType: HASEE Computer NH5x_7xDCx_DDx ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-27-generic root=UUID=018344b7-14eb-4d4a-b012-cf2577a7bc6a ro quiet splash vt.handoff=7 RelatedPackageVersions: - linux-restricted-modules-5.13.0-27-generic N/A - linux-backports-modules-5.13.0-27-generic N/A - linux-firmware 1.201.3 + linux-restricted-modules-5.13.0-27-generic N/A + linux-backports-modules-5.13.0-27-generic N/A + linux-firmware 1.201.3 SourcePackage: linux UpgradeStatus: Upgraded to impish on 2021-10-15 (100 days ago) dmi.bios.date: 04/18/2020 dmi.bios.release: 7.3 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.03THZX dmi.board.asset.tag: Tag 12345 dmi.board.name: NH5x_7xDCx_DDx dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.ec.firmware.release: 7.1 dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.03THZX:bd04/18/2020:br7.3:efr7.1:svnHASEEComputer:pnNH5x_7xDCx_DDx:pvrNotApplicable:rvnNotebook:rnNH5x_7xDCx_DDx:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:skuNotApplicable: dmi.product.family: Not Applicable dmi.product.name: NH5x_7xDCx_DDx dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: HASEE Computer -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1958774 Title: Blackscreen after suspending and closing LID To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1958774/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs