[Bug 1960605] Re: System freeze
OK I will close the bug since we don't know what component fixed it. ** Changed in: nvidia-graphics-drivers-470 (Ubuntu) Status: Incomplete => Invalid ** Changed in: linux-hwe-5.13 (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1960605 Title: System freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-hwe-5.13/+bug/1960605/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1960605] Re: System freeze
Hello Daniel, I've reinstalled the nvidea driver got some errors and then tried to remove it. In the end I don't know what exactly happend (perhaps new patches), but now the system start neatly without any problems. Thanks for your time. I am glad there are people like you who try to help others. :-) Vriendelijke groet, Roef Mählmann --- __o ---\ \ --- O/ O === Op di 15 feb. 2022 om 03:05 schreef Daniel van Vugt < 1960...@bugs.launchpad.net>: > Thanks for that. Next: > > 1. Reboot and reproduce the system freeze again. > > 2. Next time you are able to log in please run: > >journalctl -b-1 > prevboot.txt > > 3. Attach the resulting text file here. > > > ** Changed in: ubuntu >Status: New => Incomplete > > ** Tags added: nvidia > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1960605 > > Title: > System freeze > > Status in Ubuntu: > Incomplete > > Bug description: > When booting the system, sometimes the system freezes (HP logo, Ubuntu > logo and stopped rotating symbol), and can't do anything not even ping the > system. > After zero or a few re-try's I get to the login screen. > It is then possible to log in via ssh from another system. Everything > looks OK. > Then I can select the user give her password and then one of two things > happens. > one: Ubuntu starts and works OK. > two: the system freezes (black screen) and nothing works not even the > ssh session. > I've tried looking at syslog and other files, but can't make any sense > of it. > I also attached the last lines of the syslog wich ended in a > crash/hangup. > > ProblemType: Bug > DistroRelease: Ubuntu 20.04 > Package: xorg 1:7.7+19ubuntu14 > ProcVersionSignature: Ubuntu 5.13.0-28.31~20.04.1-generic 5.13.19 > Uname: Linux 5.13.0-28-generic x86_64 > NonfreeKernelModules: nvidia_modeset nvidia > .proc.driver.nvidia.capabilities.mig: Error: path was not a regular file. > .proc.driver.nvidia.gpus..01.00.0: Error: path was not a regular > file. > .proc.driver.nvidia.registry: Binary: "" > .proc.driver.nvidia.suspend: suspend hibernate resume > .proc.driver.nvidia.suspend_depth: default modeset uvm > .proc.driver.nvidia.version: >NVRM version: NVIDIA UNIX x86_64 Kernel Module 470.86 Tue Oct 26 > 21:55:45 UTC 2021 >GCC version: > ApportVersion: 2.20.11-0ubuntu27.21 > Architecture: amd64 > BootLog: Error: [Errno 13] Toegang geweigerd: '/var/log/boot.log' > CasperMD5CheckResult: skip > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Fri Feb 11 10:29:20 2022 > DistUpgraded: Fresh install > DistroCodename: focal > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes > GpuHangFrequency: Several times a day > GpuHangReproducibility: Occurs more often under certain circumstances > GpuHangStarted: Since a couple weeks or more > GraphicsCard: >Intel Corporation UHD Graphics [8086:9bc4] (rev 05) (prog-if 00 [VGA > controller]) > Subsystem: Hewlett-Packard Company Device [103c:8745] >NVIDIA Corporation Device [10de:1f95] (rev a1) (prog-if 00 [VGA > controller]) > Subsystem: Hewlett-Packard Company Device [103c:8745] > InstallationDate: Installed on 2021-12-04 (69 days ago) > InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 > (20210209.1) > MachineType: HP HP Pavilion Gaming Laptop 17-cd1xxx > ProcEnviron: >TERM=xterm-256color >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=nl_NL.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-28-generic > root=UUID=84ab800e-9239-453f-8f4a-dc7e4377e5ad ro quiet splash vt.handoff=7 > SourcePackage: xorg > Symptom: display > Title: Xorg freeze > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 01/08/2021 > dmi.bios.release: 15.21 > dmi.bios.vendor: Insyde > dmi.bios.version: F.21 > dmi.board.asset.tag: Type2 - Board Asset Tag > dmi.board.name: 8745 > dmi.board.vendor: HP > dmi.board.version: 03.34 > dmi.chassis.asset.tag: Chassis Asset Tag > dmi.chassis.type: 10 > dmi.chassis.vendor: HP > dmi.chassis.version: Chassis Version > dmi.ec.firmware.release: 3.34 > dmi.modalias: > dmi:bvnInsyde:bvrF.21:bd01/08/2021:br15.21:efr3.34:svnHP:pnHPPavilionGamingLaptop17-cd1xxx:pvrType1ProductConfigId:rvnHP:rn8745:rvr03.34:cvnHP:ct10:cvrChassisVersion:sku1C4U6EA#ABH: > dmi.product.family: 103C_5335KV HP Pavilion > dmi.product.name: HP Pavilion Gaming Laptop 17-cd1xxx > dmi.product.sku: 1C4U6EA#ABH > dmi.product.version: Type1ProductConfigId > dmi.sys.vendor: HP > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.105-3~20.04.2 > version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.5 > version.libgl1-mesa-glx: libgl1-mesa-glx 21.0.3-0ubuntu0.3~20.04.5 > version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A >
[Bug 1960605] Re: System freeze
** Package changed: ubuntu => linux-hwe-5.13 (Ubuntu) ** Also affects: nvidia-graphics-drivers-470 (Ubuntu) Importance: Undecided Status: New ** Changed in: nvidia-graphics-drivers-470 (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1960605 Title: System freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux-hwe-5.13/+bug/1960605/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1960605] Re: System freeze
After the system had operated for some hours, I stopped the system by using the menu 'Power Off'. It stopped neatly. Then after a minute I started the system again, but it failed. A hard reset (4 sec power-button) was necessary. Then wait 15 sec and restart the system. The system started without a problem. And here is the journalctl output. ** Attachment added: "20220305_prevboot.txt" https://bugs.launchpad.net/ubuntu/+bug/1960605/+attachment/5565994/+files/20220305_prevboot.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1960605 Title: System freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1960605/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1960605] Re: System freeze
The log in comment #7 seems to end frozen without any new messages indeed. Maybe try waiting 10 seconds between the freeze and rebooting before collecting another log. I'm guessing the culprit is the Nvidia driver but we need more information. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1960605 Title: System freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1960605/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1960605] Re: System freeze
The problem is still present: First boot is fine, short period of work, shutdown, move to other location, boot, which fails and then hard reset and boot 2, 3 or 4 times before the boot is fine. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1960605 Title: System freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1960605/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1960605] Re: System freeze
This morning the boot was OK. Then I stopped the system, but the next 3 times the boot failed and a hard reset had to be performed before the boot was OK again. ** Attachment added: "prevboot.txt" https://bugs.launchpad.net/ubuntu/+bug/1960605/+attachment/5561765/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1960605 Title: System freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1960605/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1960605] Re: System freeze
Please follow the instructions in comment #4. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1960605 Title: System freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1960605/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1960605] Re: System freeze
In the original post I've added the last lines of the syslog which came to me with ssh. The last lines did not even make it to the disk. After the user starts at the welcome screen on Jan 22 10:31:03 the system halts at Jan 22 10:31:10. Yesterday (20220215) the system booted without any problem. Today I tried to reproduce the problem. After five times rebooting without problems I looked at the /var/log/apt/history.log and found the latest upgrade: Start-Date: 2022-02-14 19:34:26 Commandline: apt upgrade Upgrade: libdrm-nouveau2:amd64 (2.4.105-3~20.04.2, 2.4.107-8ubuntu1~20.04.1), libegl-mesa0:amd64 (21.0.3-0ubuntu0.3~20.04.5, 21.2.6-0ubuntu0.1~20.04.1), libglapi-mesa:amd64 (21.0.3-0ubuntu0.3~20.04.5, 21.2.6-0ubuntu0.1~20.04.1), ubuntu-advantage-tools:amd64 (27.5~20.04.1, 27.6~20.04.1), python-apt-common:amd64 (2.0.0ubuntu0.20.04.6, 2.0.0ubuntu0.20.04.7), libxatracker2:amd64 (21.0.3-0ubuntu0.3~20.04.5, 21.2.6-0ubuntu0.1~20.04.1), libegl1-mesa:amd64 (21.0.3-0ubuntu0.3~20.04.5, 21.2.6-0ubuntu0.1~20.04.1), libgbm1:amd64 (21.0.3-0ubuntu0.3~20.04.5, 21.2.6-0ubuntu0.1~20.04.1), libdrm-amdgpu1:amd64 (2.4.105-3~20.04.2, 2.4.107-8ubuntu1~20.04.1), python3-distupgrade:amd64 (1:20.04.36, 1:20.04.37), ubuntu-release-upgrader-core:amd64 (1:20.04.36, 1:20.04.37), firefox-locale-en:amd64 (96.0+build2-0ubuntu0.20.04.1, 97.0+build2-0ubuntu0.20.04.1), firefox-locale-nl:amd64 (96.0+build2-0ubuntu0.20.04.1, 97.0+build2-0ubuntu0.20.04.1), libdrm2:amd64 (2.4.105-3~20.04.2, 2.4.107-8ubuntu1~20.04.1), libgl1-mesa-dri:amd64 (21.0.3-0ubuntu0.3~20.04.5, 21.2.6-0ubuntu0.1~20.04.1), libgl1-mesa-glx:amd64 (21.0.3-0ubuntu0.3~20.04.5, 21.2.6-0ubuntu0.1~20.04.1), ubuntu-release-upgrader-gtk:amd64 (1:20.04.36, 1:20.04.37), libdrm-intel1:amd64 (2.4.105-3~20.04.2, 2.4.107-8ubuntu1~20.04.1), firefox:amd64 (96.0+build2-0ubuntu0.20.04.1, 97.0+build2-0ubuntu0.20.04.1), libdrm-radeon1:amd64 (2.4.105-3~20.04.2, 2.4.107-8ubuntu1~20.04.1), mesa-vdpau-drivers:amd64 (21.0.3-0ubuntu0.3~20.04.5, 21.2.6-0ubuntu0.1~20.04.1), linux-firmware:amd64 (1.187.25, 1.187.26), mesa-vulkan-drivers:amd64 (21.0.3-0ubuntu0.3~20.04.5, 21.2.6-0ubuntu0.1~20.04.1), python3-apt:amd64 (2.0.0ubuntu0.20.04.6, 2.0.0ubuntu0.20.04.7), mesa-va-drivers:amd64 (21.0.3-0ubuntu0.3~20.04.5, 21.2.6-0ubuntu0.1~20.04.1), libglx-mesa0:amd64 (21.0.3-0ubuntu0.3~20.04.5, 21.2.6-0ubuntu0.1~20.04.1), libdrm-common:amd64 (2.4.105-3~20.04.2, 2.4.107-8ubuntu1~20.04.1) End-Date: 2022-02-14 19:35:09 Perhaps the problem is solved with one of the patches? The system is also new root@pavilion:~# inxi -F System:Host: pavilion Kernel: 5.13.0-28-generic x86_64 bits: 64 Console: tty 1 Distro: Ubuntu 20.04.3 LTS (Focal Fossa) Machine: Type: Laptop System: HP product: HP Pavilion Gaming Laptop 17-cd1xxx v: Type1ProductConfigId serial: CND1191BY1 Mobo: HP model: 8745 v: 03.34 serial: PJWEUC61UF502Q UEFI: Insyde v: F.21 date: 01/08/2021 Battery: ID-1: BAT1 charge: 43.4 Wh condition: 43.4/52.5 Wh (83%) CPU: Topology: 6-Core model: Intel Core i7-10750H bits: 64 type: MT MCP L2 cache: 12.0 MiB Speed: 820 MHz min/max: 800/5000 MHz Core speeds (MHz): 1: 3300 2: 2869 3: 1139 4: 800 5: 800 6: 936 7: 1056 8: 1342 9: 843 10: 1572 11: 1072 12: 800 Graphics: Device-1: Intel UHD Graphics driver: i915 v: kernel Device-2: NVIDIA driver: nvidia v: 470.86 Display: server: X.org 1.20.13 driver: modesetting,nouveau unloaded: fbdev,vesa tty: 169x38 Message: Advanced graphics data unavailable in console for root. Audio: Device-1: Intel Comet Lake PCH cAVS driver: snd_hda_intel Device-2: NVIDIA driver: snd_hda_intel Sound Server: ALSA v: k5.13.0-28-generic Network: Device-1: Intel Wi-Fi 6 AX201 driver: iwlwifi IF: wlo1 state: up mac: 14:18:c3:78:64:0f Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet driver: r8169 IF: eno1 state: up speed: 100 Mbps duplex: full mac: 48:9e:bd:0e:96:1d Drives:Local Storage: total: 2.05 TiB used: 1.05 TiB (50.9%) ID-1: /dev/nvme0n1 vendor: SK Hynix model: PC601 HFS256GD9TNG-L2A0A size: 238.47 GiB ID-2: /dev/sda vendor: Seagate model: ST1000LM049-2GH172 size: 931.51 GiB ID-3: /dev/sdb type: USB vendor: Seagate model: BUP Slim SL size: 931.51 GiB RAID: Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci Partition: ID-1: / size: 233.73 GiB used: 91.28 GiB (39.1%) fs: ext4 dev: /dev/nvme0n1p1 Sensors: System Temperatures: cpu: 33.0 C mobo: 10.0 C Fan Speeds (RPM): N/A Info: Processes: 415 Uptime: 27m Memory: 15.43 GiB used: 2.41 GiB (15.6%) Init: systemd runlevel: 5 Shell: bash inxi: 3.0.38 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1960605 Title: System freeze To manage notifications
[Bug 1960605] Re: System freeze
Thanks for that. Next: 1. Reboot and reproduce the system freeze again. 2. Next time you are able to log in please run: journalctl -b-1 > prevboot.txt 3. Attach the resulting text file here. ** Changed in: ubuntu Status: New => Incomplete ** Tags added: nvidia -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1960605 Title: System freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1960605/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1960605] Re: System freeze
@Daniel: *one Timeout, server 21.0.0.52 is itself. jolanda@pavilion:~$ ip a 1: lo: mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000 link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00 inet 127.0.0.1/8 scope host lo valid_lft forever preferred_lft forever inet6 ::1/128 scope host valid_lft forever preferred_lft forever 2: eno1: mtu 1500 qdisc fq_codel state UP group default qlen 1000 link/ether 48:9e:bd:0e:96:1d brd ff:ff:ff:ff:ff:ff altname enp7s0 inet 21.0.0.52/24 brd 21.0.0.255 scope global noprefixroute eno1 valid_lft forever preferred_lft forever inet6 fe80::5125:b910:ac95:e50/64 scope link noprefixroute valid_lft forever preferred_lft forever 3: wlo1: mtu 1500 qdisc noqueue state UP group default qlen 1000 link/ether 14:18:c3:78:64:0f brd ff:ff:ff:ff:ff:ff altname wlp0s20f3 inet 21.0.0.62/24 brd 21.0.0.255 scope global noprefixroute wlo1 valid_lft forever preferred_lft forever inet6 fe80::f711:141f:56a:56c5/64 scope link noprefixroute valid_lft forever preferred_lft forever ps: the booting problem (black screen) also occurs when the system is somewhere on the road, not connected to any network. *two: /dev/sdb1 is an external usb disk which should not interfere. It could be half connected or some other problem. I'll do an fsck on it -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1960605 Title: System freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1960605/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
