[Bug 1961910] Re: Ubuntu 22 crash when updating, broken network manager and cannot report bug
> 2022-02-23 10:02 https://errors.ubuntu.com/oops/dfb7270b-9488-11ec- bdec-fa163e102db1 Crash(gnome-shell) That's untraceable for now but it does match the most common gnome-shell crashes we see globally: https://errors.ubuntu.com/?release=Ubuntu%2022.04&package=gnome- shell&period=month If you can provide a full system log from when it happened (Wed Feb 23 10:53:39 2022) then there might be some useful information there. > 2022-02-18 02:02 https://errors.ubuntu.com/oops/c01523ae-9318-11ec-8699-fa163ee63de6 Crash(xwayland) That's bug 1751508. I'll close this bug since the original reporter says the crash is no longer happening. ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1961910 Title: Ubuntu 22 crash when updating, broken network manager and cannot report bug To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1961910/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1961910] Re: Ubuntu 22 crash when updating, broken network manager and cannot report bug
Hello. Hello Not exactly the same. it processes a few files and the toshiba boot screen is offered. I can only press the restart button on the lap -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1961910 Title: Ubuntu 22 crash when updating, broken network manager and cannot report bug To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1961910/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1961910] Re: Ubuntu 22 crash when updating, broken network manager and cannot report bug
I no longer get crashes when updating (for the last 2 days it works) but I still cannot send bug reports when using `ubuntu-bug`. When I click Send I still see an error dialog with title `gnome-shell` and something about gnome older versions of some packages (accountsservice, bind9-host, bind9-libs, dbus, gir1.2-accountservice-1.0, gir1.2-nm-1.0, libaccountservice0, libsasl2-modules-db, libwhoopsie-preferences0, libwhoopsie0, libxml2, networkmanager, whoopsie-preferences) It's the only problem I have now. So, I cannot do step 1 from comment #8 by Daniel. I can do step 2 and I get these 2 links for the dates around the occurring of this problem - 2022-02-23 10:02 https://errors.ubuntu.com/oops/dfb7270b-9488-11ec-bdec-fa163e102db1 Crash(gnome-shell) - 2022-02-22 13:02 https://errors.ubuntu.com/oops/00444da8-93d2-11ec-91a1-fa163e983629 Crash(xdg-desktop-portal-gtk) - 2022-02-18 02:02 https://errors.ubuntu.com/oops/c01523ae-9318-11ec-8699-fa163ee63de6 Crash(xwayland) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1961910 Title: Ubuntu 22 crash when updating, broken network manager and cannot report bug To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1961910/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1961910] Re: Ubuntu 22 crash when updating, broken network manager and cannot report bug
Sure bug 1962036 is about dbus. This bug is about whatever Alexandru Buhnici's issue really is and that seems unclear still. The bug description suggests it's a gnome-shell crash: _usr_bin_gnome- shell.1000.crash -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1961910 Title: Ubuntu 22 crash when updating, broken network manager and cannot report bug To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1961910/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1961910] Re: Ubuntu 22 crash when updating, broken network manager and cannot report bug
I'm not sure it's worth going on wild goose chases tracking down the crashes, as the underlying cause is dbus stopping and there's no way to gracefully recover from that, as discussed in 1962036. dbus is expected to be always running, so tons of crashes if it stops are to be expected. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1961910 Title: Ubuntu 22 crash when updating, broken network manager and cannot report bug To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1961910/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1961910] Re: Ubuntu 22 crash when updating, broken network manager and cannot report bug
I can't access that yet so it's probably still private. If bug 1962149 hasn't seen any comment from me by tomorrow then please try making it public. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1961910 Title: Ubuntu 22 crash when updating, broken network manager and cannot report bug To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1961910/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1961910] Re: Ubuntu 22 crash when updating, broken network manager and cannot report bug
@Daniel #8 created a new bug as requested from the gnome crash see bug 1962149 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1961910 Title: Ubuntu 22 crash when updating, broken network manager and cannot report bug To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1961910/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1961910] Re: Ubuntu 22 crash when updating, broken network manager and cannot report bug
See https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1962127 for an ubuntu-bug of the gnome-shell crash file when this occurred for me yesterday. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1961910 Title: Ubuntu 22 crash when updating, broken network manager and cannot report bug To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1961910/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1961910] Re: Ubuntu 22 crash when updating, broken network manager and cannot report bug
Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps: 1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Changed in: gnome-shell (Ubuntu) Status: Confirmed => Incomplete ** Tags added: jammy -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1961910 Title: Ubuntu 22 crash when updating, broken network manager and cannot report bug To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1961910/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1961910] Re: Ubuntu 22 crash when updating, broken network manager and cannot report bug
Seems related to https://bugs.launchpad.net/bugs/1962036 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1961910 Title: Ubuntu 22 crash when updating, broken network manager and cannot report bug To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1961910/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1961910] Re: Ubuntu 22 crash when updating, broken network manager and cannot report bug
Yes, it's wayland what it's using -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1961910 Title: Ubuntu 22 crash when updating, broken network manager and cannot report bug To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1961910/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1961910] Re: Ubuntu 22 crash when updating, broken network manager and cannot report bug
if gnome-shell crashes, you lose the session if it's using the wayland- based one ** Package changed: xwayland (Ubuntu) => gnome-shell (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1961910 Title: Ubuntu 22 crash when updating, broken network manager and cannot report bug To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1961910/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1961910] Re: Ubuntu 22 crash when updating, broken network manager and cannot report bug
Updates work now but I continue to get the gnome-shell error when trying to report crashes with ubuntu-bug -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1961910 Title: Ubuntu 22 crash when updating, broken network manager and cannot report bug To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xwayland/+bug/1961910/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1961910] Re: Ubuntu 22 crash when updating, broken network manager and cannot report bug
I also experienced a crash while performing a routine update and was thrown out of the desktop. I saw an error relating to canonical- livepatch which is installed but not enabled. I switched to vt4 and rebooted with the command "sudo reboot now". In my case everything appears to be working normally including the ability to report bugs. My /var/crash/ directory shows that files relating to gnome-shell, seahorse and cups-browsed were automatically uploaded at the time I experienced the crash. The times match entries found in /var/log/apt/history.log so the crash *was* related to the update process. I'm not sure if this helps anyone trace the source of the problem but I thought I should respond as this is the first instance I have seen of such a crash since I began using Ubuntu in 2010. Alexandru, I'm confirming the bug on the basis that *we* saw a similar crash while updating but not for the problems that you experienced afterwards. ** Changed in: xwayland (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1961910 Title: Ubuntu 22 crash when updating, broken network manager and cannot report bug To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xwayland/+bug/1961910/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1961910] Re: Ubuntu 22 crash when updating, broken network manager and cannot report bug
I tried to update again, it asked me to restart, restarted and now looks like there are no newer updates. I still cannot send the report with ubuntu-bug. When I hit send I get a popup with an error stating that there's a problem with gnome-shell and could be caused by the fact that I have older versions of some packages (accountsservice, bind9-host, bind9-libs, dbus, gir1.2-accountservice-1.0, gir1.2-nm-1.0, libaccountservice0, libsasl2-modules-db, libwhoopsie-preferences0, libwhoopsie0, libxml2, networkmanager, whoopsie-preferences) But when I try to upgrade them with apt upgrade it says they are all fine -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1961910 Title: Ubuntu 22 crash when updating, broken network manager and cannot report bug To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xwayland/+bug/1961910/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1961910] Re: Ubuntu 22 crash when updating, broken network manager and cannot report bug
Ubuntu 22 crash when updating, broken network manager and cannot report bug. The errors must be at the beginning because as soon as I logged in the first thing I did was updating ** Attachment added: "syslog.txt" https://bugs.launchpad.net/ubuntu/+source/xwayland/+bug/1961910/+attachment/5562973/+files/syslog.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1961910 Title: Ubuntu 22 crash when updating, broken network manager and cannot report bug To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xwayland/+bug/1961910/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
