[Bug 1970004] Re: tex shinobi is not being recognize by the kernel
This bug is a hardware bug. The USB-C to USB-A cables did not work. Finding the OEM cables worked. ** Changed in: linux (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970004 Title: tex shinobi is not being recognize by the kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1970004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1970004] Re: tex shinobi is not being recognize by the kernel
The OEM usb 3 cable works. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970004 Title: tex shinobi is not being recognize by the kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1970004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1970004] Re: tex shinobi is not being recognize by the kernel
Two things. I learn the front usb 3 A headers of this desktop are dying. This keyboard works. I will close this bug as invalid [ 205.078328] usb 8-2: new full-speed USB device number 4 using xhci_hcd [ 205.250873] usb 8-2: New USB device found, idVendor=04d9, idProduct=0407, bcdDevice= 3.10 [ 205.250884] usb 8-2: New USB device strings: Mfr=0, Product=1, SerialNumber=3 [ 205.250889] usb 8-2: Product: USB-HID Keyboard [ 205.250892] usb 8-2: SerialNumber: 0407 [ 205.275535] input: USB-HID Keyboard as /devices/pci:00/:00:10.1/usb8/8-2/8-2:1.0/0003:04D9:0407.0009/input/input25 [ 205.334954] hid-generic 0003:04D9:0407.0009: input,hidraw3: USB HID v1.11 Keyboard [USB-HID Keyboard] on usb-:00:10.1-2/input0 [ 205.346608] hid-generic 0003:04D9:0407.000A: hiddev1,hidraw4: USB HID v1.11 Device [USB-HID Keyboard] on usb-:00:10.1-2/input1 [ 205.358972] input: USB-HID Keyboard System Control as /devices/pci:00/:00:10.1/usb8/8-2/8-2:1.2/0003:04D9:0407.000B/input/input26 [ 205.418546] input: USB-HID Keyboard Consumer Control as /devices/pci:00/:00:10.1/usb8/8-2/8-2:1.2/0003:04D9:0407.000B/input/input27 [ 205.418714] input: USB-HID Keyboard Mouse as /devices/pci:00/:00:10.1/usb8/8-2/8-2:1.2/0003:04D9:0407.000B/input/input28 [ 205.418923] input: USB-HID Keyboard as /devices/pci:00/:00:10.1/usb8/8-2/8-2:1.2/0003:04D9:0407.000B/input/input29 [ 205.419110] hid-generic 0003:04D9:0407.000B: input,hidraw5: USB HID v1.11 Mouse [USB-HID Keyboard] on usb-:00:10.1-2/input2 [ 205.419283] usb-storage 8-2:1.3: USB Mass Storage device detected [ 205.419646] scsi host8: usb-storage 8-2:1.3 [ 206.437412] scsi 8:0:0:0: Direct-Access TEX Mass Storage 0.01 PQ: 0 ANSI: 6 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970004 Title: tex shinobi is not being recognize by the kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1970004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1970004] Re: tex shinobi is not being recognize by the kernel
Marked as Incomplete as per comment in #7 ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970004 Title: tex shinobi is not being recognize by the kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1970004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1970004] Re: tex shinobi is not being recognize by the kernel
Hmmm, I change the usb-c to usb-a cable to the official one and it works. I need to try it on this ubuntu 22.04. I will close it tomorrow when I get to it. I wonder why usb-c cables matter for a keyboard -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970004 Title: tex shinobi is not being recognize by the kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1970004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1970004] Re: tex shinobi is not being recognize by the kernel
I might close this issue since it might be a firmware issue. I have to contact the manufacturer. sigh -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970004 Title: tex shinobi is not being recognize by the kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1970004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1970004] Re: tex shinobi is not being recognize by the kernel
lsusb -d 04d9:0407 -v Bus 007 Device 002: ID 04d9:0407 Holtek Semiconductor, Inc. Keyboard [TEX Shinobi] Couldn't open device, some information will be missing Device Descriptor: bLength18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass0 bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize064 idVendor 0x04d9 Holtek Semiconductor, Inc. idProduct 0x0407 Keyboard [TEX Shinobi] bcdDevice3.10 iManufacturer 0 iProduct1 USB-HID Keyboard iSerial 3 0407 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 0x0072 bNumInterfaces 4 bConfigurationValue 1 iConfiguration 0 bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 100mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 3 Human Interface Device bInterfaceSubClass 1 Boot Interface Subclass bInterfaceProtocol 1 Keyboard iInterface 0 HID Device Descriptor: bLength 9 bDescriptorType33 bcdHID 1.11 bCountryCode0 Not supported bNumDescriptors 1 bDescriptorType34 Report wDescriptorLength 64 Report Descriptors: ** UNAVAILABLE ** Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes3 Transfer TypeInterrupt Synch Type None Usage Type Data wMaxPacketSize 0x0008 1x 8 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber1 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 3 Human Interface Device bInterfaceSubClass 0 bInterfaceProtocol 0 iInterface 2 HID Device Descriptor: bLength 9 bDescriptorType33 bcdHID 1.11 bCountryCode0 Not supported bNumDescriptors 1 bDescriptorType34 Report wDescriptorLength 34 Report Descriptors: ** UNAVAILABLE ** Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x83 EP 3 IN bmAttributes3 Transfer TypeInterrupt Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 1 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x04 EP 4 OUT bmAttributes3 Transfer TypeInterrupt Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber2 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 3 Human Interface Device bInterfaceSubClass 0 bInterfaceProtocol 0 iInterface 0 HID Device Descriptor: bLength 9 bDescriptorType33 bcdHID 1.11 bCountryCode0 Not supported bNumDescriptors 1 bDescriptorType34 Report wDescriptorLength 203 Report Descriptors: ** UNAVAILABLE ** Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x82 EP 2 IN bmAttributes3 Transfer TypeInterrupt Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 1 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber3 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 8 Mass Storage bInterfaceSubClass 6 SCSI bInterfaceProtocol 80 Bulk-Only iInterface 0 Endpoint Descriptor:
[Bug 1970004] Re: tex shinobi is not being recognize by the kernel
It seems like this device only works from usb-c port to usb-c port I have an arm device with a usb-c port and it see the device properly [ 203.438281] usb 7-1: new full-speed USB device number 2 using xhci-hcd [ 203.622725] usb 7-1: New USB device found, idVendor=04d9, idProduct=0407, bcdDevice= 3.10 [ 203.622772] usb 7-1: New USB device strings: Mfr=0, Product=1, SerialNumber=3 [ 203.622793] usb 7-1: Product: USB-HID Keyboard [ 203.622809] usb 7-1: SerialNumber: 0407 [ 203.642907] input: USB-HID Keyboard as /devices/platform/usb@fe80/fe80.usb/xhci-hcd.3.auto/usb7/7-1/7-1:1.0/0003:04D9:0407.0009/input/input20 [ 203.709294] hid-generic 0003:04D9:0407.0009: input,hidraw2: USB HID v1.11 Keyboard [USB-HID Keyboard] on usb-xhci-hcd.3.auto-1/input0 [ 203.711917] hid-generic 0003:04D9:0407.000A: hiddev97,hidraw3: USB HID v1.11 Device [USB-HID Keyboard] on usb-xhci-hcd.3.auto-1/input1 [ 203.714732] input: USB-HID Keyboard System Control as /devices/platform/usb@fe80/fe80.usb/xhci-hcd.3.auto/usb7/7-1/7-1:1.2/0003:04D9:0407.000B/input/input21 [ 203.779352] input: USB-HID Keyboard Consumer Control as /devices/platform/usb@fe80/fe80.usb/xhci-hcd.3.auto/usb7/7-1/7-1:1.2/0003:04D9:0407.000B/input/input22 [ 203.780301] input: USB-HID Keyboard Mouse as /devices/platform/usb@fe80/fe80.usb/xhci-hcd.3.auto/usb7/7-1/7-1:1.2/0003:04D9:0407.000B/input/input23 [ 203.782002] input: USB-HID Keyboard as /devices/platform/usb@fe80/fe80.usb/xhci-hcd.3.auto/usb7/7-1/7-1:1.2/0003:04D9:0407.000B/input/input24 [ 203.784397] hid-generic 0003:04D9:0407.000B: input,hidraw4: USB HID v1.11 Mouse [USB-HID Keyboard] on usb-xhci-hcd.3.auto-1/input2 [ 203.785461] usb-storage 7-1:1.3: USB Mass Storage device detected -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970004 Title: tex shinobi is not being recognize by the kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1970004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1970004] Re: tex shinobi is not being recognize by the kernel
TEX Electronics April 23, 9:32 AM CST Our keyboard include multi device Card reader TEX Electronics April 23, 9:32 AM CST HID Mouse TEX Electronics April 23, 9:32 AM CST HID Keyboard I am trying to contact Tex Shinobi support about the error above. I am thinking the keyboard has an internal usb hub. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970004 Title: tex shinobi is not being recognize by the kernel To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1970004/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
