[Bug 1970043] Re: freeze occurs when wayland is connected to a second monitor
I'll assign this to the kernel too, in case it's a system call that's blocking. ** Tags added: amdgpu ** Summary changed: - freeze occurs when wayland is connected to a second monitor + [amdgpu] freeze occurs when wayland is connected to a second monitor ** No longer affects: gnome-shell (Ubuntu) ** Changed in: mutter (Ubuntu) Status: Incomplete => New ** Tags added: multimonitor ** Also affects: linux (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970043 Title: [amdgpu] freeze occurs when wayland is connected to a second monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1970043/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1970043] Re: freeze occurs when wayland is connected to a second monitor
The kernel or BIOS bug should not be the cause of the problem here, I get similar reports in 21.10 but it seems harmless, also in comment #7 there is mention of a dash to dock exception, I have tried disabling the dock inside extension manager but freeze still happens, so It seems to be a related issue, but not the cause of freeze happening. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970043 Title: freeze occurs when wayland is connected to a second monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1970043/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1970043] Re: freeze occurs when wayland is connected to a second monitor
Thanks, I put it in the attachment, this time there are many gnome shell related errors. ** Attachment added: "prevboot.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1970043/+attachment/5583940/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970043 Title: freeze occurs when wayland is connected to a second monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1970043/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1970043] Re: freeze occurs when wayland is connected to a second monitor
Comment #7 looks like a kernel or BIOS bug, but hopefully that's not the main issue. Next time the freeze occurs please: 1. Wait 10 seconds. 2. Reboot. 3. Run: journalctl -b-1 > prevboot.txt 4. Attach the resulting text file here. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970043 Title: freeze occurs when wayland is connected to a second monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1970043/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1970043] Re: freeze occurs when wayland is connected to a second monitor
I saw some error messages in the syslog that might be relevant, so post them first ** Attachment added: "syslog.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1970043/+attachment/5583856/+files/syslog.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970043 Title: freeze occurs when wayland is connected to a second monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1970043/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1970043] Re: freeze occurs when wayland is connected to a second monitor
Thanks for your advice. After reproduction the freezes error, it's strange that there is no crash files in /var/crash. Could you please kindly check that when you're free? Thanks again! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970043 Title: freeze occurs when wayland is connected to a second monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1970043/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1970043] Re: freeze occurs when wayland is connected to a second monitor
same issue here, fresh install 22.04, nvidia 510.60.02 driver in wayland session, if I plug-in a usb-c monitor, the system freezes. after I unplug the usb-c monitor the system resumes responsive. there is no need to press power button to hard reboot. in X11 no such issue -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970043 Title: freeze occurs when wayland is connected to a second monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1970043/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1970043] Re: freeze occurs when wayland is connected to a second monitor
Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps: 1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete ** Changed in: mutter (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970043 Title: freeze occurs when wayland is connected to a second monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1970043/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1970043] Re: freeze occurs when wayland is connected to a second monitor
Same bug on 22.04, fresh install, Ryzen 5800U. Workaround : Enable fractional scaling, plug, then disable it. Solved the issue permanently. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970043 Title: freeze occurs when wayland is connected to a second monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1970043/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1970043] Re: freeze occurs when wayland is connected to a second monitor
I'm not particularly sure how to provide more detailed information about this, but point me in the right direction if you need to and I'll do my best to help locate the problem ** Description changed: I didn't encounter this bug with ubuntu 21.10 and when I tried to use - x11 in 22.04 everything was fine, so it seems to be related to mutter42 + x11 in 22.04 everything was fine, so it seems to be related to mutter42. + And my computer is an amd 47 4800u machine and should only have one + integrated graphics card ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: gnome-shell 42.0-2ubuntu1 ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30 Uname: Linux 5.15.0-25-generic x86_64 ApportVersion: 2.20.11-0ubuntu82 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Sun Apr 24 00:38:15 2022 DisplayManager: gdm3 InstallationDate: Installed on 2022-04-23 (0 days ago) InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419) RelatedPackageVersions: mutter-common 42.0-3ubuntu2 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) ** Also affects: mutter (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970043 Title: freeze occurs when wayland is connected to a second monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1970043/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
