[Bug 1970392] Re: 22.04 USB devices do not work after sleep on Dell XPS 13 9370
Thanks Kai-Heng. I have updated this and will keep you posted: $ sudo dmidecode -s bios-version 1.19.0 $ sudo dmidecode -s bios-release-date 03/22/2022 Devices that have been updated successfully: • System Firmware (1.12.1 → 1.19.0) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970392 Title: 22.04 USB devices do not work after sleep on Dell XPS 13 9370 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1970392/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1970392] Re: 22.04 USB devices do not work after sleep on Dell XPS 13 9370
BIOS update (which contains Thunderbolt firmware) can really make a difference, please give it a try. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970392 Title: 22.04 USB devices do not work after sleep on Dell XPS 13 9370 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1970392/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1970392] Re: 22.04 USB devices do not work after sleep on Dell XPS 13 9370
Just by way of update, this does not happen very often. It happened to me again today after I have changed around which ports I have things in, perhaps for the first time since I reported this a month ago. The same Thunderbolt ports are not working after suspend, but the USB-C only port works. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970392 Title: 22.04 USB devices do not work after sleep on Dell XPS 13 9370 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1970392/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1970392] Re: 22.04 USB devices do not work after sleep on Dell XPS 13 9370
Can you please update the BIOS to latest? If the issue persists a kernel bisection is needed. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970392 Title: 22.04 USB devices do not work after sleep on Dell XPS 13 9370 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1970392/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1970392] Re: 22.04 USB devices do not work after sleep on Dell XPS 13 9370
Yes, I think that is correct. If you look at this diagram: https://www.dell.com/support/manuals/en-uk/xps-13-9370-laptop/xps-13-9370-setupandspecs/left?guid=guid-a06ee5db-8981-4955-86ab-82b36e5aff57&lang=en-us I normally plug the monitor with keyboard into the port labelled 2 and the network adapter into the one labelled 3, both of which are apparently Thunderbolt ports (I do not have any Thunderbolt devices, so just use them as USB-C). The remaining port, which I said above works, is the port labelled 3 in this diagram: https://www.dell.com/support/manuals/en-uk/xps-13-9370-laptop/xps-13-9370-setupandspecs/right?guid=guid-b67143e0-0e2c-4025-899a-9819aca57baa&lang=en-us and that is apparently USB-C instead of Thunderbolt. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970392 Title: 22.04 USB devices do not work after sleep on Dell XPS 13 9370 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1970392/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1970392] Re: 22.04 USB devices do not work after sleep on Dell XPS 13 9370
According to the log, that's the Thunderbolt port not working, right? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1970392 Title: 22.04 USB devices do not work after sleep on Dell XPS 13 9370 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1970392/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
