[Bug 1973802] Re: Gnome Shell crashes when disconnecting external monitor
*** This bug is a duplicate of bug 1933186 *** https://bugs.launchpad.net/bugs/1933186 👍 Thanks for your patience! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1973802 Title: Gnome Shell crashes when disconnecting external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1973802/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1973802] Re: Gnome Shell crashes when disconnecting external monitor
*** This bug is a duplicate of bug 1933186 *** https://bugs.launchpad.net/bugs/1933186 Thanks. The oops report in comment #10 is bug 1933186 so we should move this bug there. ** This bug has been marked a duplicate of bug 1933186 gnome-shell crashed with SIGSEGV in meta_window_place() from place_window_if_needed() from meta_window_constrain() from meta_window_move_resize_internal() from meta_window_force_placement() -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1973802 Title: Gnome Shell crashes when disconnecting external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1973802/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1973802] Re: Gnome Shell crashes when disconnecting external monitor
It just happened again and this time it seems a report has been uploaded: https://errors.ubuntu.com/oops/f18abe5a-d79a-11ec-9ae6-fa163e55efd0 Disconnected the external monitor, the desktop is visible on the laptop screen, and two seconds later, the UI session crashes. The timestamp shown on https://errors.ubuntu.com/user/YOUR_ID is a bit off, however, there weren't any other incidents so this must be the one. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1973802 Title: Gnome Shell crashes when disconnecting external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1973802/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1973802] Re: Gnome Shell crashes when disconnecting external monitor
If you don't get any results in https://errors.ubuntu.com/user/YOUR_ID then either: * Wait. Because that page does report no results initially and then quietly refreshes after a few seconds * Remove any .upload files from /var/crash and then you might have more success uploading it again using either 'ubuntu-bug' or 'apport-cli'. But I know the aforementioned tools can be unreliable sometimes. If you suspect the tools are buggy then please report a bug in https://bugs.launchpad.net/ubuntu/+source/apport/+filebug -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1973802 Title: Gnome Shell crashes when disconnecting external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1973802/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1973802] Re: Gnome Shell crashes when disconnecting external monitor
I've seen that problem before too. That should be reported to the 'apport' package. It might be related to bug 1972115. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1973802 Title: Gnome Shell crashes when disconnecting external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1973802/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1973802] Re: Gnome Shell crashes when disconnecting external monitor
Right. Now I call `apport-cli` with the crash file as parameter. As soon as I press "S", the program terminates immediately. No browser window is being opened. $ apport-cli _usr_bin_gnome-shell.1000.crash *** Send problem report to the developers? After the problem report has been sent, please fill out the form in the automatically opened web browser. What would you like to do? Your options are: S: Send report (79.5 MB) V: View report K: Keep report file for sending later or copying to somewhere else I: Cancel and ignore future crashes of this program version C: Cancel Please choose (S/V/K/I/C): S $ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1973802 Title: Gnome Shell crashes when disconnecting external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1973802/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1973802] Re: Gnome Shell crashes when disconnecting external monitor
Sounds like you forgot to pass the crash file as a parameter to 'apport- cli'? As mentioned in the instructions, please don't attach crash files to bug reports: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1973802 Title: Gnome Shell crashes when disconnecting external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1973802/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1973802] Re: Gnome Shell crashes when disconnecting external monitor
So `ubuntu-bug ` fails and an error UI pops up, asking to send an error report (which I did). After that, `apport-cli` tells me that there are no pending crash reports. Strangely, there are no recent items on https://errors.ubuntu.com/user/, only some that are several days, some several months old. Trying to attach the crash log here failed again. I've opened https://bugs.launchpad.net/launchpad/+bug/1974066 for that. Seems I'm running out of options, sorry. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1973802 Title: Gnome Shell crashes when disconnecting external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1973802/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1973802] Re: Gnome Shell crashes when disconnecting external monitor
Try 'apport-cli' if 'ubuntu-bug' fails. After the upload attempt also look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1973802 Title: Gnome Shell crashes when disconnecting external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1973802/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1973802] Re: Gnome Shell crashes when disconnecting external monitor
Thanks. I've found the corresponding crash log and tried to attach it
here, but the upload fails (always end up on a site saying "Uh oh :(".
Might be the file size (76M), even a gzipped version (55M) did not
succeed.
Using `ubuntu_bug` as recommended in
https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment
did not seem to do anything (perhaps running into that same problem).
Any ideas?
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Gnome Shell crashes when disconnecting external monitor
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[Bug 1973802] Re: Gnome Shell crashes when disconnecting external monitor
Actually I should be asking that same question in bug 1871262. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1973802 Title: Gnome Shell crashes when disconnecting external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1973802/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1973802] Re: Gnome Shell crashes when disconnecting external monitor
Thanks for the bug report. This looks like bug 1871262 but actually I'm not convinced that bug report is accurate. If the assertion failure is non-fatal then cause of the crash might actually be something different slightly after that... Please try following: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment ** Tags added: jammy ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete ** Tags added: multimonitor -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1973802 Title: Gnome Shell crashes when disconnecting external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1973802/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
