[Bug 2058133] Re: [SRU] update-manager crashes when ua security-status response is an error

2024-05-09 Thread Adam Vest
Coming here from my dup bug report 2060971. Can confirm that the newer
version of update-manager seems to fix the issue. And indeed, my
livepatch install is a little jankey on my system for some reason, but
instead of being greeted with a crash every morning, I'm now presented
with pending updates as expected \o/

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[Bug 2058133] Re: [SRU] update-manager crashes when ua security-status response is an error

2024-05-01 Thread Launchpad Bug Tracker
This bug was fixed in the package update-manager - 1:20.04.10.21

---
update-manager (1:20.04.10.21) focal; urgency=medium

  * Replace Popen to 'ua security-status --format=json' by the Ubuntu Pro API.
The former is not stable enough and would break the program once in a
while when something unrelated to Update Manager (Livepatch, for instance)
went awry. The updates() end point from the API, on the other hand,
does not raise exceptions. LP: #2058133.

 -- Nathan Pratta Teodosio   Fri, 22 Mar
2024 08:38:43 +0100

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[Bug 2058133] Re: [SRU] update-manager crashes when ua security-status response is an error

2024-05-01 Thread Launchpad Bug Tracker
This bug was fixed in the package update-manager - 1:18.04.12

---
update-manager (1:18.04.12) bionic; urgency=medium

  * Replace Popen to 'ua security-status --format=json' by the Ubuntu Pro API.
The former is not stable enough and would break the program once in a
while when something unrelated to Update Manager (Livepatch, for instance)
went awry. The updates() end point from the API, on the other hand,
does not raise exceptions. LP: #2058133.

 -- Nathan Pratta Teodosio   Fri, 22 Mar
2024 08:42:47 +0100

** Changed in: update-manager (Ubuntu Bionic)
   Status: Fix Committed => Fix Released

** Changed in: update-manager (Ubuntu Focal)
   Status: Fix Committed => Fix Released

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[Bug 2058133] Re: [SRU] update-manager crashes when ua security-status response is an error

2024-04-16 Thread Nathan Teodosio
SRU Team: The phasing in 22.04 was blocked due to LP:2004482. That is
not a problem of update-manager though, but caused by a namespace
conflict between ubuntu-advantage-tools and opcua-client-gui when
installed via Pip[1].

I think therefore that the phasing should be continued.

[1] https://github.com/canonical/ubuntu-pro-client/issues/2434

** Bug watch added: github.com/canonical/ubuntu-pro-client/issues #2434
   https://github.com/canonical/ubuntu-pro-client/issues/2434

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Re: [Bug 2058133] Re: [SRU] update-manager crashes when ua security-status response is an error

2024-04-12 Thread Nathan Teodosio
> Denn meine Aktualisierungsverwaltung hakt nach wie vor.

Derzeit ist das Update nur für Jammy veröffentlicht (was ist deine 
Version?) und allerdings nur vor kurzer Zeit. Das heißt, dass es noch 
nicht für jedermann verfügbar ist (c.f. phased updates[1]).

[1] https://wiki.ubuntuusers.de/Aktualisierungen/phased_update/

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Re: [Bug 2058133] Re: [SRU] update-manager crashes when ua security-status response is an error

2024-04-12 Thread Rainer Bruns
Hallo Andreas,

also so ganz schlau bin ich aus dem Ganzen nicht geworden. Denn meine 
Aktualisierungsverwaltung hakt nach wie vor.

Wenn ich hingegen den von Dir übermittelten Befehl eingebe im Terminal, 
aktualisiert das alles problemlos.

mfG

Rainer Bruns

Am 11.04.24 um 21:08 schrieb Andreas Hasenack:
> Focal still has an ubuntu-release-upgrader regression on armhf. I
> triggered that one again.
>
> Jammy is ok.
>
> Bionic is ok, but can't be released before focal.
>
> The xenial upload is still in unapproved, probably because there is another 
> xenial SRU going on
>   in xenial-proposed: 1:16.04.21
>

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[Bug 2058133] Re: [SRU] update-manager crashes when ua security-status response is an error

2024-04-11 Thread Launchpad Bug Tracker
This bug was fixed in the package update-manager - 1:22.04.20

---
update-manager (1:22.04.20) jammy; urgency=medium

  * Replace Popen to 'ua security-status --format=json' by the Ubuntu Pro API.
The former is not stable enough and would break the program once in a
while when something unrelated to Update Manager (Livepatch, for instance)
went awry. The updates() end point from the API, on the other hand,
does not raise exceptions. LP: #2058133.

 -- Nathan Pratta Teodosio   Fri, 22 Mar
2024 08:24:04 +0100

** Changed in: update-manager (Ubuntu Jammy)
   Status: Fix Committed => Fix Released

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[Bug 2058133] Re: [SRU] update-manager crashes when ua security-status response is an error

2024-04-11 Thread Andreas Hasenack
Focal still has an ubuntu-release-upgrader regression on armhf. I
triggered that one again.

Jammy is ok.

Bionic is ok, but can't be released before focal.

The xenial upload is still in unapproved, probably because there is another 
xenial SRU going on
 in xenial-proposed: 1:16.04.21

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[Bug 2058133] Re: [SRU] update-manager crashes when ua security-status response is an error

2024-03-27 Thread Nathan Teodosio
** Also affects: canonical-livepatch-client
   Importance: Undecided
   Status: New

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[Bug 2058133] Re: [SRU] update-manager crashes when ua security-status response is an error

2024-03-27 Thread Nathan Teodosio
Also confirmed the bug goes away in a Ubuntu Pro attached Focal virtual
machine. Installed the 1:20.04.10.21 update-manager from proposed,
sabotaged Livepatch with

--->
mv /snap/bin/canonical-livepatch /snap/bin/canonical-livepatch.bak
>/snap/bin/canonical-livepatch printf '%s\n' '#!/bin/sh' 'exit 1'
chmod +x /snap/bin/canonical-livepatch
<---

and launched update-manager, which opened and worked normally.

** Tags removed: jammy verification-needed-focal
** Tags added: verification-done-focal

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[Bug 2058133] Re: [SRU] update-manager crashes when ua security-status response is an error

2024-03-27 Thread Nathan Teodosio
In a Ubuntu Pro attached Bionic virtual machine, I installed the
1:18.04.12 update-manager from proposed, sabotaged Livepatch with

--->
mv /snap/bin/canonical-livepatch /snap/bin/canonical-livepatch.bak
>/snap/bin/canonical-livepatch printf '%s\n' '#!/bin/sh' 'exit 1'
chmod +x /snap/bin/canonical-livepatch
<---

and launched update-manager, which opened and worked normally.

** Tags removed: verification-needed-bionic
** Tags added: verification-done-bionic

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[Bug 2058133] Re: [SRU] update-manager crashes when ua security-status response is an error

2024-03-27 Thread Nathan Teodosio
Thank you for verifying the SRU for Jammy, Giacomo! You probably know
that, but: After having verified the fix by running the test case, you
may want to move the original Livepatch file back with 'mv
/snap/bin/canonical-livepatch.bak /snap/bin/canonical-livepatch', in
case it were at least partially working.

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[Bug 2058133] Re: [SRU] update-manager crashes when ua security-status response is an error

2024-03-27 Thread Giacomo Massa
Hi Timo and everybody, just tested the proposed package for Jammy
(22.04.4), version 1:22.04.20 and it fixes the bug for me same as it did
applying the patch directly to UpdateManager.py before.

Preliminary:
- reverted UpdateManager.py to its original nonworking state
> bug is present

-updated the package to proposed version, then

Testing procedure:

mv /snap/bin/canonical-livepatch /snap/bin/canonical-livepatch.bak
>/snap/bin/canonical-livepatch printf '%s\n' '#!/bin/sh' 'exit 1'
chmod +x /snap/bin/canonical-livepatch
update-manager -c -d

Results:
software opens, runs and gives results without crashing.

** Tags removed: verification-needed-jammy
** Tags added: verification-done-jammy

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[Bug 2058133] Re: [SRU] update-manager crashes when ua security-status response is an error

2024-03-27 Thread Timo Aaltonen
Hello Gregory, or anyone else affected,

Accepted update-manager into jammy-proposed. The package will build now
and be available at https://launchpad.net/ubuntu/+source/update-
manager/1:22.04.20 in a few hours, and then in the -proposed repository.

Please help us by testing this new package.  See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation on how
to enable and use -proposed.  Your feedback will aid us getting this
update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug,
mentioning the version of the package you tested, what testing has been
performed on the package and change the tag from verification-needed-
jammy to verification-done-jammy. If it does not fix the bug for you,
please add a comment stating that, and change the tag to verification-
failed-jammy. In either case, without details of your testing we will
not be able to proceed.

Further information regarding the verification process can be found at
https://wiki.ubuntu.com/QATeam/PerformingSRUVerification .  Thank you in
advance for helping!

N.B. The updated package will be released to -updates after the bug(s)
fixed by this package have been verified and the package has been in
-proposed for a minimum of 7 days.

** Tags added: verification-needed verification-needed-jammy

** Tags added: verification-needed-focal

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[Bug 2058133] Re: [SRU] update-manager crashes when ua security-status response is an error

2024-03-26 Thread Sebastien Bacher
** Changed in: update-manager (Ubuntu Xenial)
   Status: In Progress => Fix Committed

** Changed in: update-manager (Ubuntu Bionic)
   Status: In Progress => Fix Committed

** Changed in: update-manager (Ubuntu Focal)
   Status: In Progress => Fix Committed

** Changed in: update-manager (Ubuntu Jammy)
   Status: In Progress => Fix Committed

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[Bug 2058133] Re: [SRU] update-manager crashes when ua security-status response is an error

2024-03-25 Thread Nathan Teodosio
Many thanks for your proactivity, Giacomo!, it is always very helpful to
know beforehand that a proposed change really fixes the real end user
case — that's all that matters after all.

** Description changed:

  Impact
  --
  
  Update Manager fails to launch in the LTS releases if the 'ua security-
  status' command fails. It tries to parse its output to generate the list
  of ESM-Apps and ESM-Infra updates that would be available if the system
  were attached to Ubuntu Pro.
  
  However, if ua finds some problem with unrelated stuff, such as
  Livepatch (as evidenced by the attached ubuntu-advantage.log), the
  command just raises an error, crashing Update Manager.
  
  Although Update Manager could catch the error, it would result in not
  showing Ubuntu Pro updates, simply because the information is not there.
  
  Better would be to ditch 'ua security-status' in favor of the Ubuntu Pro
  API. The updates() end point[1] will provide the information Update
  Manager wants even if the Ubuntu Advantage daemon has issues with other
  services such as Livepatch (as evidenced by #10), and it does not raise
  exceptions.
  
  [1] https://canonical-ubuntu-pro-client.readthedocs-
  hosted.com/en/latest/references/api/#u-pro-packages-updates-v1
  
  Test Plan
  -
  
- To be determined
+ Attach your machine to Ubuntu Pro and make sure Livepatch is enabled in
+ the output of 'ua status'. Then, simulate a failing Livepatch with
+ 
+ --->
+ mv /snap/bin/canonical-livepatch /snap/bin/canonical-livepatch.bak
+ >/snap/bin/canonical-livepatch printf '%s\n' '#!/bin/sh' 'exit 1'
+ chmod +x /snap/bin/canonical-livepatch
+ <
+ 
+ Launch update-manager, it should open and not crash.
  
  Where problems could occur
  --
  
  In the Ubuntu Pro section of the updates, in form of wrong package data
  (e.g. package name, version number etc.) in the description pane when
  selecting a package. The section could not show at all, or the program
  could crash right away.
  
  Original bug report
  ---
  
  Below is a run in my computer. Please send a mail on what to do
  
  fuga2:~> update-manager -c -d
  Unexpected error(s) occurred.
  For more details, see the log: /var/log/ubuntu-advantage.log
  To file a bug run: ubuntu-bug ubuntu-advantage-tools
  Traceback (most recent call last):
    File 
"/usr/lib/python3/dist-packages/UpdateManager/backend/InstallBackendAptdaemon.py",
 line 448, in _on_finished
  self._action_done(action,
    File "/usr/lib/python3/dist-packages/UpdateManager/backend/__init__.py", 
line 365, in _action_done
  self.window_main.start_available()
    File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 
241, in start_available
  self.refresh_cache()
    File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 
459, in refresh_cache
  self._get_ua_security_status()
    File "/usr/lib/python3/dist-packages/UpdateManager/UpdateManager.py", line 
285, in _get_ua_security_status
  s = json.load(p.stdout)
    File "/usr/lib/python3.10/json/__init__.py", line 293, in load
  return loads(fp.read(),
    File "/usr/lib/python3.10/json/__init__.py", line 346, in loads
  return _default_decoder.decode(s)
    File "/usr/lib/python3.10/json/decoder.py", line 337, in decode
  obj, end = self.raw_decode(s, idx=_w(s, 0).end())
    File "/usr/lib/python3.10/json/decoder.py", line 355, in raw_decode
  raise JSONDecodeError("Expecting value", s, err.value) from None
  json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)
  ^CTraceback (most recent call last):
    File "/usr/bin/update-manager", line 125, in 
  Gtk.main()
    File "/usr/lib/python3/dist-packages/gi/overrides/Gtk.py", line 1687, in 
main
  with register_sigint_fallback(Gtk.main_quit):
    File "/usr/lib/python3.10/contextlib.py", line 142, in __exit__
  next(self.gen)
    File "/usr/lib/python3/dist-packages/gi/_ossighelper.py", line 237, in 
register_sigint_fallback
  signal.default_int_handler(signal.SIGINT, None)
  KeyboardInterrupt
  
  fuga2:~> ubuntu-bug ubuntu-advantage-tools
  fuga2:~> update.go:85: cannot change mount namespace according to change 
mount (/var/lib/snapd/hostfs/usr/local/share/doc /usr/local/share/doc none 
bind,ro 0 0): cannot open directory "/usr/local/share": permission denied
  update.go:85: cannot change mount namespace according to change mount 
(/var/lib/snapd/hostfs/usr/share/xubuntu-docs /usr/share/xubuntu-docs none 
bind,ro 0 0): cannot open directory "/var/lib": permission denied
  Gtk-Message: 11:23:47.656: Not loading module "atk-bridge": The functionality 
is provided by GTK natively. Please try to not load it.
  
  fuga2:~>
  
  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-advantage-tools 31.2~22.04
  ProcVersionSignature: Ubuntu 5.15.0-100.110-generic 5.15.143
  Uname: Linux 5.15.0-100-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.5
  

[Bug 2058133] Re: [SRU] update-manager crashes when ua security-status response is an error

2024-03-23 Thread Giacomo Massa
I don't know if this helps but I've tested the patch
https://code.launchpad.net/~nteodosio/update-manager/+git/update-
manager/+ref/jammy-json-to-api for Jammy by nteodosio and it fixes the
problem.

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[Bug 2058133] Re: [SRU] update-manager crashes when ua security-status response is an error

2024-03-22 Thread Nathan Teodosio
Reproduced in Bionic:

--->
% canonical-livepatch
snap-confine has elevated permissions and is not confined but should be. [...]
% systemctl status snapd-apparmor
[...]
Mär 22 10:58:04 snapd-apparmor[3198]: Failed to load policy-features from 
'/etc/apparmor.d/abi/kernel-5.4-outoftree-network': No such file or directory
<---

So I guess the whole story is: /etc/apparmor.d/abi/kernel-5.4-outoftree-
network is missing, which is causing snapd-apparmor to fail, which is
causing Livepatch to fail, which is causing 'ua security-status' to
fail, which is causing update-manager to fail.

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