[Bug 220072] Re: [Hardy] Internet connection cutting off intermittently

2008-08-05 Thread Ari Torhamo
It seems that Ubuntu wasn't the problem after all. I found out that both
my service provider and my router has been cutting off my Internet
connection. This made the problem hard to diagnose. Marking the report
as invalid...


** Changed in: ubuntu
   Status: New = Invalid

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[Bug 220072] Re: [Hardy] Internet connection cutting off intermittently

2008-04-23 Thread ThomasNovin
Ok I'm putting it back to new and unsubscribe myself...

** Changed in: ubuntu
   Status: Invalid = New

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[Bug 220072] Re: [Hardy] Internet connection cutting off intermittently

2008-04-22 Thread ThomasNovin
If you don't use UPnP you need to have a gateway. I'm not saying you
need to set it statically but you need to get one from your DHCP-server.

See example attached with a valid setup.

** Attachment added: Screenshot-Connection Information.png
   
http://launchpadlibrarian.net/13780511/Screenshot-Connection%20Information.png

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[Bug 220072] Re: [Hardy] Internet connection cutting off intermittently

2008-04-22 Thread Ari Torhamo
Thomas, I'm sorry that I didn't express myself clearly. I don't know if
I use UPnP for my internet connection or not. I only remotely know what
UPnP means. My Internet connection might be a heavy user of UPnP, and I
wouldn't know. If it's important to know this, could you tell me how to
find out?

I couldn't find the Connection information window you show in your
screenshot in my system. I'll attach a screenshot of my eth0 properties
window.

** Attachment added: Network_settings.png
   http://launchpadlibrarian.net/13798957/Network_settings.png

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[Bug 220072] Re: [Hardy] Internet connection cutting off intermittently

2008-04-22 Thread ThomasNovin
Hello

It seems you have done manual configuration. Enable roaming mode so that
NetworkManager configures your interface. When you have done that, you
can get network information by right-clicking the network-manager applet
which appears besides the clock.

I don't think you have discovered any bugs in Ubuntu so I will change
this to Invalid. If you need help with network configuration you can
always ask on https://answers.launchpad.net.

** Changed in: ubuntu
   Status: Incomplete = Invalid

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[Bug 220072] Re: [Hardy] Internet connection cutting off intermittently

2008-04-22 Thread Ari Torhamo
No no no, I'm using DHCP, which means automatic configuration - the
exact opposite to manual configuration. Don't let those greyed out ip-
numbers mislead you, they are there just because when I configured my
ADSL device, I had to temporarily set a fixed ip address to be able to
control the ADSL device. When I went back to DHCP (automatic), Network
Manager left the fixed ip number visible (greyed out), probably just in
case I would need them again (which is clever), but they *are not in
use*. You can try this yourself by first setting an ip address manually
- try with 123.123.123.123 - and then changing back to DHCP (or roaming
- it doesn't matter). You can see the address 123.123.123.123 still
there, but greyed out. Then you can test your connection: it works!
Either you have succesfully connected to 123.123.123.123, or the address
isn't being used (the answer is that it isn't being used - because the
NM is using DHCP and ignoring the ip-address).

The difference between Roaming mode and DHCP is that roaming mode is
constantly scanning for available networks. So roaming mode is meant for
travel use and wireless connections, when you may change network often
(hence the word roaming). There is no need for roaming mode on your
desktop PC at home with wired connection (you may use it if you want,
but there is no need). It may mislead you that for some reason Ubuntu
defaults to roaming mode even for fixed installations. If you would like
to know more about this, you could start by googling ubuntu roaming
dhcp.

It's not possible to tell yet if I have found a bug in Ubuntu or not.
Certainly it is too early to mark the report invalid. I'll try the ping
trick that you suggested and come back when I have found out something.

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[Bug 220072] Re: [Hardy] Internet connection cutting off intermittently

2008-04-21 Thread ThomasNovin
Hello

Find out what your default gateway is (connection information on NM
applet). Then start Administration  Network Tools  Ping. Enter that IP
address and choose unlimited requests. Start it and then wait for your
Internet connection to go down. Observe first if connection information
looks the same (re-do that step) and also if the ping is still
successful or not.

** Changed in: ubuntu
   Status: New = Incomplete

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[Bug 220072] Re: [Hardy] Internet connection cutting off intermittently

2008-04-21 Thread Ari Torhamo
Hello Thomas,

The text field for default gateway (gateway address) is empty in
Network Manager. I'm using DHCP. Is there another way to do what you
suggested?

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[Bug 220072] Re: [Hardy] Internet connection cutting off intermittently

2008-04-21 Thread ThomasNovin
In this mode, does the Internet connection work? Seems strange
(impossible) that it does without a default gateway.

I'm not familiar with UPnP but maybe that's what you're using?

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[Bug 220072] Re: [Hardy] Internet connection cutting off intermittently

2008-04-21 Thread Ari Torhamo
I don't know what role UPnP might have in this, but my Internet
connection is definitely working (when not cutting off), and the
connection method is DHCP. I think when an ADSL connection is made with
DHCP, one is always supposed to leave the default gateway blank, I
remember doing so for years - even when I was still using Windows. The
manual of my ADSL device also tells to remove all gateways.

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