[Bug 306410] Re: Gigaware GX400 mp3 player is not recognised as audio player
** Changed in: media-player-info (Ubuntu) Status: Triaged = Invalid -- Gigaware GX400 mp3 player is not recognised as audio player https://bugs.launchpad.net/bugs/306410 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 306410] Re: Gigaware GX400 mp3 player is not recognised as audio player
Gigaware GX400 is supported by the release of libmtp available in Lucid. Closing. ** Changed in: libmtp (Ubuntu) Importance: Undecided = Wishlist ** Changed in: libmtp (Ubuntu) Status: Triaged = Fix Released -- Gigaware GX400 mp3 player is not recognised as audio player https://bugs.launchpad.net/bugs/306410 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 306410] Re: Gigaware GX400 mp3 player is not recognised as audio player
** Changed in: libmtp (Ubuntu) Status: In Progress = Triaged -- Gigaware GX400 mp3 player is not recognised as audio player https://bugs.launchpad.net/bugs/306410 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 306410] Re: Gigaware GX400 mp3 player is not recognised as audio player
** Changed in: libmtp (Ubuntu) Assignee: Martin Pitt (pitti) = (unassigned) -- Gigaware GX400 mp3 player is not recognised as audio player https://bugs.launchpad.net/bugs/306410 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 306410] Re: Gigaware GX400 mp3 player is not recognised as audio player
With your new version: $ sudo mtp-detect libmtp version: 1.0.1 Listing raw device(s) Found 1 device(s): Perception Digital, Ltd: Gigaware GX400 (0aa6:9702) @ bus 0, dev 4 Attempting to connect device(s) usb_claim_interface(): Device or resource busy LIBMTP PANIC: Unable to initialize device Unable to open raw device 0 OK. -- Gigaware GX400 mp3 player is not recognised as audio player https://bugs.launchpad.net/bugs/306410 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 306410] Re: Gigaware GX400 mp3 player is not recognised as audio player
USB mass storage is conflicting. After removing it: $ sudo mtp-detect libmtp version: 1.0.1 Listing raw device(s) Found 1 device(s): Perception Digital, Ltd: Gigaware GX400 (0aa6:9702) @ bus 0, dev 7 Attempting to connect device(s) LIBMTP PANIC: Could not open session! (Return code 8211) Try to reset the device. Unable to open raw device 0 OK. I think it's pretty clear that I need to re-flash the sucker. Now to find a Windows box to do it from. Frickin windows-only crap. -- Gigaware GX400 mp3 player is not recognised as audio player https://bugs.launchpad.net/bugs/306410 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 306410] Re: Gigaware GX400 mp3 player is not recognised as audio player
From the SF bug (to keep both places mostly in sync) Q: My Computer does not recognize my 42-420 Why? A: The 42-420 with Windows XP should be recognized as a 'Audio Player' under 'My Computer' which is a MTP device when using Windows XP and Windows Media Player 10 or 11 and Vista which has Windows Media Player 11. With older versions of Windows, or older versions of Windows Media Player, it will be recognized as a 'Removable Disk' a MSC device instead. Here are some suggestions for recognition issues. Please try the USB ports on the back of the PC. If you are using a USB hub or ports on the front of the PC, the power draw of the 42-420 could exceed their capacity and prevent the player from being recognized correctly. Upgrade your computer with the latest version of Windows Media Player available for your operating system. Even if you do not plan to use Windows Media Player with your 42-420, it still requires device drivers that come with Windows Media Player. You can download the latest version of Windows Media Player for your system from here: http://www.microsoft.com/windows/windowsmedia/player/versions.aspx. Also, please check your Device Manager to make sure it is not a issue with Windows. Uninstall the 42-420 via device manager. The 42-420 needs to plugged in to do this. Go to Start, Control Panel and select 'Performance an Maintenance'. Then Select 'System'. Then select the 'Hardware Tab' and select 'Device Manager'. Then find a device called 'Portable Devices' or 'Windows Portable Device'. Then select the + sign next to the device and right click the 'Audio Player'. Select 'Uninstall'. Click 'OK' when it asks you if it is OK to uninstall. Then select 'Action' at the top of the Window and select 'Scan for hardware changes'. Then once it re-installs the driver, see it operates correctly. Also, performing a firmware recovery procedure can work to make your computer recognize the 42-420. http://mymusix.mmvoice.com/products/audio/42-420/faq.html The firmware recovery procedure is described further down in the FAQ. It appears as a SigmaTel device: === Date: Wed, 17 Dec 2008 15:56:27 -0600 From: Joseph Pingenot trel...@digitasaru.net To: psgqual...@sigmatel.com Subject: updating the firmware on a SigmaTel-based MP3 player User-Agent: Mutt/1.5.18 (2008-05-17) Hello. I'm a Linux user who got a RadioShack GigaWare MP3 player, which is apparently a rebranded Perception Digital PD-6140, which apparently uses SigmaTel chips. I'd like to write a firmware updater, if one does not already exist, for the Sigmtel chip on this mp3 player. It appears as Dec 17 13:57:11 borkborkbork kernel: [600787.585853] hiddev97hidraw3: USB HID v1.10 Device [Sigmatel, Inc. ROM Recovery] on usb-:00:1a.7-3 in the system log, with the following lsusb -vv output: Bus 004 Device 034: ID 066f:3770 SigmaTel, Inc. Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass 0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 64 idVendor 0x066f SigmaTel, Inc. idProduct 0x3770 bcdDevice 0.01 iManufacturer 1 iProduct 2 iSerial 0 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 34 bNumInterfaces 1 bConfigurationValue 1 iConfiguration 3 bmAttributes 0x80 (Bus Powered) MaxPower 100mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 1 bInterfaceClass 3 Human Interface Device bInterfaceSubClass 0 No Subclass bInterfaceProtocol 0 None iInterface 4 HID Device Descriptor: bLength 9 bDescriptorType 33 bcdHID 1.10 bCountryCode 0 Not supported bNumDescriptors 1 bDescriptorType 34 Report wDescriptorLength 144 Report Descriptors: ** UNAVAILABLE ** Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 3 Transfer Type Interrupt Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 1 Thank you very much for all of your help! sincerely, Joseph Pingenot === Sadly, SigmaTel didn't want to tell me how to help them sell more hardware. :( -- Gigaware GX400 mp3 player is not recognised as audio player https://bugs.launchpad.net/bugs/306410 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 306410] Re: Gigaware GX400 mp3 player is not recognised as audio player
It's probably not a fault of your device that it doesn't work right away. The error code is the decimal version of error code 0x2013, which stands for the error PTP_RC_StoreNotAvailable. This is probably because of problems with the latest version of libmtp, you could try the command a few times directly after each other to see if it does pick it up after you've tried a few times. Sometimes it doesn't work right away. Libmtp 1.0.x isn't as good as I've hoped; bug #424760 shows it still has some problems. -- Gigaware GX400 mp3 player is not recognised as audio player https://bugs.launchpad.net/bugs/306410 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 306410] Re: Gigaware GX400 mp3 player is not recognised as audio player
The PerceptionDigital page, if you're interested: http://www.perceptiondigital.com/client/productNew.php?product=140key=1prod_type=3 -- Gigaware GX400 mp3 player is not recognised as audio player https://bugs.launchpad.net/bugs/306410 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 306410] Re: Gigaware GX400 mp3 player is not recognised as audio player
Thank you for that extra information! However, are you sure that running the mtp-detect command as root -- 'sudo mtp-detect' -- doesn't give a longer output? You could also try to get some output with the latest version of libmtp8. I've uploaded the 1.0.1 version, the first to include support for your player, to my PPA at https://launchpad.net/~qense/+archive/ppa. If you'd be able to give us the compete output of 'sudo mtp-detect' with that version, we'd be most grateful. However, please bear in mind that this version still has some issue with the rest of the system; Banshee's MTP support will stop working with this version and Rhythmbox' will lag and be less stable. The problems will probably be worse for pre-Karmic releases. -- Gigaware GX400 mp3 player is not recognised as audio player https://bugs.launchpad.net/bugs/306410 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 306410] Re: Gigaware GX400 mp3 player is not recognised as audio player
Libmtp has added the player to their list. However, they would like to also have a look at more complete mtp-detect output to determine whether additional flags are necessary. Could you please attach the output of the command 'sudo mtp-detect' with the player connected? -- Gigaware GX400 mp3 player is not recognised as audio player https://bugs.launchpad.net/bugs/306410 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 306410] Re: Gigaware GX400 mp3 player is not recognised as audio player
All of the mtp-detect output is above (comment #10) From my talk with support: === -[r],612/U[USA PD Technical Support]--[Re: playlists on the PD-6140]-- Date: Wed, 10 Dec 2008 08:42:15 -0700 From: USA PD Technical Support ustechni...@perceptiondigital.com To: trel...@digitasaru.net Subject: Re: playlists on the PD-6140 X-Mailer: Microsoft Outlook Express 6.00.2900.5512 Dear Customer, The PD-6140 supports .pla playlists which can be easily be created and synced to the PD-6140 with a program like Windows Media Player 10 or 11. For instructions on how to create a playlist with Windows Media Player, please refer to the help guide within Windows Media Player or check these links from Microsoft. Windows Media Player 11: http://www.microsoft.com/windows/windowsmedia/knowledgecenter/howto/mp11/playlists.aspx#CreateandEditYourPlaylists Windows Media Player 10: http://www.microsoft.com/windowsxp/using/windowsmediaplayer/getstarted/makeplaylist.mspx Best Regards, US Technical Support http://www.perceptiondigital.com/ - Original Message - From: Joseph Pingenot trel...@digitasaru.net To: ustechni...@perceptiondigital.com Sent: Tuesday, December 09, 2008 10:17 PM Subject: playlists on the PD-6140 Hello. I'm trying to get a playlist of MP3s onto the PD-6140, and am having trouble getting the playlits recognized. What playlist formats does the PD-6140 accept, how do the filenames need to be formatted, and where should they reside? For example, can the playlists be .m3u files with paths including the long file names and drive letters, and should they be in the Playlists folder? Thank you very much! Sincerely, Joseph === -[r],613/T[USA PD Technical Support]--[Re: playlists on the PD-6140]-- Date: Wed, 17 Dec 2008 07:34:26 -0700 From: USA PD Technical Support ustechni...@perceptiondigital.com To: trel...@digitasaru.net Cc: ustechni...@perceptiondigital.com Subject: Re: playlists on the PD-6140 X-Mailer: Microsoft Outlook Express 6.00.2900.5512 Dear Customer, For the Playlist on PD6140, there is only a way to generate .pla file through Windows Media Player. WMP will create a playlist which will sync to PD6140, and it will also create some entries in PD6140's database. For PD6140 point of view, it will just read up the database to list out and playback the database entries. For the .m3u playlist, we have platform limitation to read a .m3u playlist. it also require WMP to perform some conversions of .m3u file to .pla file while it is sync to the device. So, for PD6140, it cannot support any playlists that are created by any software except WMP. That means it cannot add a playlist under Linux/XOS. Best Regards, US Technical Support http://www.perceptiondigital.com/ - Original Message - From: Joseph Pingenot trel...@digitasaru.net To: USA PD Technical Support ustechni...@perceptiondigital.com Sent: Monday, December 15, 2008 4:47 PM Subject: Re: playlists on the PD-6140 Any word on how to create a .pla playlist file that the player will recognize? I'm trying but failing. Hoping to get your help increasing your marketshare, Joseph From USA PD Technical Support on Wednesday, 10 December, 2008: Dear Customer, The PD-6140 supports .pla playlists which can be easily be created and synced to the PD-6140 with a program like Windows Media Player 10 or 11. For instructions on how to create a playlist with Windows Media Player, please refer to the help guide within Windows Media Player or check these links from Microsoft. Windows Media Player 11: http://www.microsoft.com/windows/windowsmedia/knowledgecenter/howto/mp11/playlists.aspx#CreateandEditYourPlaylists Windows Media Player 10: http://www.microsoft.com/windowsxp/using/windowsmediaplayer/getstarted/makeplaylist.mspx Best Regards, US Technical Support http://www.perceptiondigital.com/ - Original Message - From: Joseph Pingenot trel...@digitasaru.net To: ustechni...@perceptiondigital.com Sent: Tuesday, December 09, 2008 10:17 PM Subject: playlists on the PD-6140 Hello. I'm trying to get a playlist of MP3s onto the PD-6140, and am having trouble getting the playlits recognized. What playlist formats does the PD-6140 accept, how do the filenames need to be formatted, and where should they reside? For example, can the playlists be .m3u files with paths including the long file names and drive letters, and should they be in the Playlists folder? Thank you very much! Sincerely, Joseph === -- Gigaware GX400 mp3 player is not recognised as audio player https://bugs.launchpad.net/bugs/306410 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 306410] Re: Gigaware GX400 mp3 player is not recognised as audio player
** Summary changed: - gigaware (Radio Shack) mp3 players not recognized as audio players + Gigaware GX400 mp3 player is not recognised as audio player -- Gigaware GX400 mp3 player is not recognised as audio player https://bugs.launchpad.net/bugs/306410 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 306410] Re: Gigaware GX400 mp3 player is not recognised as audio player
I've adapted the file with the new information. However, we still need to know what type of playlists it supports. Could you tell us? Is there a way of forcing the use of ID3 v1.3? I couldn't find a way to do so. ** Attachment added: radioshack-gigaware.mpi http://launchpadlibrarian.net/31651586/radioshack-gigaware.mpi -- Gigaware GX400 mp3 player is not recognised as audio player https://bugs.launchpad.net/bugs/306410 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
