[Bug 354398] Re: Acer Aspire 8920G has inaudible audio by default
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/354398 Title: Acer Aspire 8920G has inaudible audio by default To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/354398/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 354398] Re: Acer Aspire 8920G has inaudible audio by default
Bob Wya, thank you for reporting this and helping make Ubuntu better. Hardy desktop reached EOL on May 12, 2011. Please see this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We were wondering if this is still an issue on a supported release? If so, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ . If it remains an issue, could you run the following command in a supported release from a Terminal (Applications-Accessories-Terminal). It will automatically gather and attach updated debug information to this report. apport-collect -p linux replace-with-bug-number Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream- testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results. Thanks in advance. ** Tags added: gutsy hardy jaunty needs-upstream-testing ** Description changed: Binary package hint: alsa-base The chipset is in an Acer Aspire 8920G laptop. But please note that this appears to be a generic chipset with a lot of users experiencing the same problems (and possibly the same solution??) This bug applies to Ubuntu 8.04 (final), 8.10 (final) and 9.04 (beta release). In each case all available updates were applied to the Ubuntu OS release. I am currently using ALSA 1.0.18 (fully updated from Jaunty repositories). Output of lspci -v -v is attached. I tried following the Ubuntu audio faqs (e.g. switching to Pulse Audio) to no effect... Basically I cannot switch on the digital optical SPDIF output or get any analogue sound output!! - THIS IS A SERIOUS PROBLEM AS JAUNTY IS STILL BROKEN AND SO MANY PEOPLE - ARE AFFECTED!! - NB I know the snd-hda-intel kernel driver module supports the audio device... It still needs a simple work around however and doesn't work out of the box!! - Bob + WORKAROUND: Add: + options snd-hda-intel model=6stack-dig probe_mask=1 + + to the end of the file: + + /etc/modprobe.d/alsa-base.conf ** No longer affects: alsa-driver (Ubuntu) ** Tags removed: gutsy ** Tags added: intrepid ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/354398 Title: Acer Aspire 8920G has inaudible audio by default To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/354398/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 354398] Re: Acer Aspire 8920G has inaudible audio by default
Thanks for the reply. I have sound sorta working with the following: options snd-hda-intel enable_msi=1 model=hp-m4 enable=1 index=0 This is an HP Pavilion dv6 laptop. I say sorta because I'm still experiencing problems like Rhythmbox playing an mp3 at a super-fast speed, occasional screeches when a desktop sound should play, and no headphone output. I don't know exactly what is configured by model - its close, but not quite right. -- Acer Aspire 8920G has inaudible audio by default https://bugs.launchpad.net/bugs/354398 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 354398] Re: Acer Aspire 8920G has inaudible audio by default
@ Russ I assume you have tried https://help.ubuntu.com/community/SoundTroubleshooting https://wiki.ubuntu.com/DebuggingSoundProblems already? Hopefully you haven't and one of these helps, otherwise good luck Regards from Tom -- Acer Aspire 8920G has inaudible audio by default https://bugs.launchpad.net/bugs/354398 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 354398] Re: Acer Aspire 8920G has inaudible audio by default
** Changed in: linux (Ubuntu) Assignee: Ubuntu Audio Team (ubuntu-audio) = (unassigned) -- Acer Aspire 8920G has inaudible audio by default https://bugs.launchpad.net/bugs/354398 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 354398] Re: Acer Aspire 8920G has inaudible audio by default
I have a similar problem with a new HP Pavilion dv6 - no sound whatsoever, even after trying all the fixes documented elsewhere: noacpi, irqpoll, enable_msi, trying different models, even updating to the latest ALSA release. I'm running Ubuntu 9.04. Output of alsa-info.sh is at http://www.alsa- project.org/db/?f=870f2db83aebc599725474c65bb63d55f95c0d26 -- Acer Aspire 8920G has inaudible audio by default https://bugs.launchpad.net/bugs/354398 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 354398] Re: Acer Aspire 8920G has inaudible audio by default
This bug-report seems to have been hi-jacked by a couple of people with individual problems about this. It seems that the original question has become slightly buried by these and doubtless we can expect a lot more people to jump on this as it seems likely to affect a lot of people. It is, of course, quite legitimate for people to seek help about this issue here - certainly it's better than separate questions and separate bug-reports springing up all over the place. I just hope people can find a work-around! Good luck and regards from Tom :) -- Acer Aspire 8920G has inaudible audio by default https://bugs.launchpad.net/bugs/354398 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 354398] Re: Acer Aspire 8920G has inaudible audio by default
I use a compaq Presario CQ 40 note book. while I was on 8.10, I experienced illegibel sound output The welcome drum roll was longer than usual and unclear. I resolved this by just cd to /etc/modprobe.d/alsa-base as root and adding: options snd-hda-intel model=3stack-dig options snd-hda-intel enable_msi=1 options snd-hda-intel single_cmd=1 On rebooting, the sound became perfectly alright. When I upgraded to 9.04, I noticed there was no sound at all. I tried the same thing as above but it didn't work. Hoever, I keep getting some garbled sound in the head phone, even when no sound is playing. The lspci -v -v out put is as under. Can some one help me with this? 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03) Subsystem: Hewlett-Packard Company Device 3607 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast TAbort- TAbort- MAbort- SERR- PERR- INTx- Latency: 0, Cache Line Size: 64 bytes Interrupt: pin B routed to IRQ 22 Region 0: Memory at 9c80 (64-bit, non-prefetchable) [size=16K] Capabilities: access denied Kernel driver in use: HDA Intel Kernel modules: snd-hda-intel - Original Message From: Tom tomdavie...@yahoo.co.uk To: gang...@yahoo.com Sent: Saturday, 2 May, 2009 1:04:05 PM Subject: [Bug 354398] Re: Acer Aspire 8920G has inaudible audio by default This bug-report seems to have been hi-jacked by a couple of people with individual problems about this. It seems that the original question has become slightly buried by these and doubtless we can expect a lot more people to jump on this as it seems likely to affect a lot of people. It is, of course, quite legitimate for people to seek help about this issue here - certainly it's better than separate questions and separate bug-reports springing up all over the place. I just hope people can find a work-around! Good luck and regards from Tom :) -- Acer Aspire 8920G has inaudible audio by default https://bugs.launchpad.net/bugs/354398 You received this bug notification because you are a direct subscriber of a duplicate bug. Status in “alsa-driver” source package in Ubuntu: Won't Fix Status in “linux” source package in Ubuntu: Confirmed Bug description: Binary package hint: alsa-base The chipset is in an Acer Aspire 8920G laptop. But please note that this appears to be a generic chipset with a lot of users experiencing the same problems (and possibly the same solution??) This bug applies to Ubuntu 8.04 (final), 8.10 (final) and 9.04 (beta release). In each case all available updates were applied to the Ubuntu OS release. I am currently using ALSA 1.0.18 (fully updated from Jaunty repositories). Output of lspci -v -v is attached. I tried following the Ubuntu audio faqs (e.g. switching to Pulse Audio) to no effect... Basically I cannot switch on the digital optical SPDIF output or get any analogue sound output!! THIS IS A SERIOUS PROBLEM AS JAUNTY IS STILL BROKEN AND SO MANY PEOPLE ARE AFFECTED!! NB I know the snd-hda-intel kernel driver module supports the audio device... It still needs a simple work around however and doesn't work out of the box!! Bob Now surf faster and smarter ! Check out the new Firefox 3 - Yahoo! Edition http://downloads.yahoo.com/in/firefox/?fr=om_email_firefox -- Acer Aspire 8920G has inaudible audio by default https://bugs.launchpad.net/bugs/354398 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 354398] Re: Acer Aspire 8920G has inaudible audio by default
Here it is http://www.alsa- project.org/db/?f=7b7f63cd75794dd53687efef64e23af03467a7bb -- Acer Aspire 8920G has inaudible audio by default https://bugs.launchpad.net/bugs/354398 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 354398] Re: Acer Aspire 8920G has inaudible audio by default
pedja I have: Simple mixer control 'IEC958',0 Capabilities: pswitch pswitch-joined cswitch cswitch-joined Playback channels: Mono Capture channels: Mono Mono: Playback [on] Capture [off] you have: Simple mixer control 'IEC958',0 Capabilities: pswitch pswitch-joined Playback channels: Mono Mono: Playback [off] So your digital output switch is turned off (in the ALSA mixer) - didn't you say you were trying to get the digital output to work? Also can you see a laser light coming down the Fibre Optic Cable? (NB don't look into it directly!!) That's a good check for digital output being enabled!! Bob -- Acer Aspire 8920G has inaudible audio by default https://bugs.launchpad.net/bugs/354398 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 354398] Re: Acer Aspire 8920G has inaudible audio by default
There's no way I can put more things on in alsamixer when I use my =auto configuration. When I tried your configuration there was more possibilities and channels in alsamixer but then no sound at all. Can you please write a step by step how to from the begining to the end with everything one must configure after adding the magic line to the conf file? Thanks -- Acer Aspire 8920G has inaudible audio by default https://bugs.launchpad.net/bugs/354398 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 354398] Re: Acer Aspire 8920G has inaudible audio by default
** Summary changed: - Intel Corporation 82801H (ICH8 Family) HD Audio Controller - no analogue sound - no digital swiches + Acer Aspire 8920G has inaudible audio by default -- Acer Aspire 8920G has inaudible audio by default https://bugs.launchpad.net/bugs/354398 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 354398] Re: Acer Aspire 8920G has inaudible audio by default
Do you have the option of digital or analogue sound, on an HD Intel (Realtek) ALC889, using ALSA in your sound preferences (SYSTEM-PREFERENCES menu)?? What version of Ubuntu are you using? What kernel? What version of ALSA? I am using 9.04 beta (64-bit) with: pulseaudio 1.09.14 alsa-base 1.0.18 libasound2 1.0.18-1 lib32sound2 1.0.18-1 kernel 2.6.28.11.14 Personally I did very little to my installation of Ubuntu 9.04 beta. Installed a few packages and all updates. Then I added that magic line to the alsa-base.conf file. I presume your sound isn't muted or anything stupid like that?? (NB It appears the controls beside the keyboard can get out of sync with reality - the mute symbol is the reverse of the actual sound settings) If you've messed about with system other configuration files to try to get the sound working you may have actually broken it!! Bob -- Acer Aspire 8920G has inaudible audio by default https://bugs.launchpad.net/bugs/354398 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 354398] Re: Acer Aspire 8920G has inaudible audio by default
** Changed in: alsa-driver (Ubuntu) Status: New = Won't Fix -- Acer Aspire 8920G has inaudible audio by default https://bugs.launchpad.net/bugs/354398 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 354398] Re: Acer Aspire 8920G has inaudible audio by default
Nothing The only way to get some sound I already mention above. I use Ubuntu 9.04 final i386 and this is my recognised sound card List of PLAYBACK Hardware Devices card 0: Intel [HDA Intel], device 0: ALC889 Analog [ALC889 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: Intel [HDA Intel], device 1: ALC889 Digital [ALC889 Digital] Subdevices: 1/1 Subdevice #0: subdevice #0 -- Acer Aspire 8920G has inaudible audio by default https://bugs.launchpad.net/bugs/354398 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 354398] Re: Acer Aspire 8920G has inaudible audio by default
The only way for me to get sound on Acer Aspire 8920G is to add this lines to /etc/modprobe.d/alsa-base.conf # Added by myself alias snd-card-0 snd-hda-intel options snd-hda-intel model=auto And then maximise everything in alsamixer and gnome volume manager. This method I use for almost a year on this laptop but this is not the definitive solution because even if it looks like every speaker is working on some files when I check them with system sound test there's only two that really work. @Daniel T Chen I'll check it right now. -- Acer Aspire 8920G has inaudible audio by default https://bugs.launchpad.net/bugs/354398 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 354398] Re: Acer Aspire 8920G has inaudible audio by default
pedja_.., we're still missing your alsa-info.sh output. -- Acer Aspire 8920G has inaudible audio by default https://bugs.launchpad.net/bugs/354398 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 354398] Re: Acer Aspire 8920G has inaudible audio by default
The problem is almost universal. Not every one of us would have gone so wildly off the mark. I use Compaq Presario with Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03). And so far unsuccessful in getting audio of any kind. I had similar problem with 8.10 too, but overcame it by editing /etc/modprobe.d/alsa-base by adding the following lines: options snd-hda-intel model=3stack-dig options snd-hda-intel enable_msi=1 options snd-hda-intel single_cmd=1 I tried the same stunt here by failed. - Original Message From: Bob Wya robert_mt_wal...@yahoo.co.uk To: gang...@yahoo.com Sent: Tuesday, 28 April, 2009 4:08:08 AM Subject: [Bug 354398] Re: Acer Aspire 8920G has inaudible audio by default Do you have the option of digital or analogue sound, on an HD Intel (Realtek) ALC889, using ALSA in your sound preferences (SYSTEM-PREFERENCES menu)?? What version of Ubuntu are you using? What kernel? What version of ALSA? I am using 9.04 beta (64-bit) with: pulseaudio 1.09.14 alsa-base 1.0.18 libasound2 1.0.18-1 lib32sound2 1.0.18-1 kernel 2.6.28.11.14 Personally I did very little to my installation of Ubuntu 9.04 beta. Installed a few packages and all updates. Then I added that magic line to the alsa-base.conf file. I presume your sound isn't muted or anything stupid like that?? (NB It appears the controls beside the keyboard can get out of sync with reality - the mute symbol is the reverse of the actual sound settings) If you've messed about with system other configuration files to try to get the sound working you may have actually broken it!! Bob -- Acer Aspire 8920G has inaudible audio by default https://bugs.launchpad.net/bugs/354398 You received this bug notification because you are a direct subscriber of a duplicate bug. Status in “alsa-driver” source package in Ubuntu: New Status in “linux” source package in Ubuntu: Confirmed Bug description: Binary package hint: alsa-base The chipset is in an Acer Aspire 8920G laptop. But please note that this appears to be a generic chipset with a lot of users experiencing the same problems (and possibly the same solution??) This bug applies to Ubuntu 8.04 (final), 8.10 (final) and 9.04 (beta release). In each case all available updates were applied to the Ubuntu OS release. I am currently using ALSA 1.0.18 (fully updated from Jaunty repositories). Output of lspci -v -v is attached. I tried following the Ubuntu audio faqs (e.g. switching to Pulse Audio) to no effect... Basically I cannot switch on the digital optical SPDIF output or get any analogue sound output!! THIS IS A SERIOUS PROBLEM AS JAUNTY IS STILL BROKEN AND SO MANY PEOPLE ARE AFFECTED!! NB I know the snd-hda-intel kernel driver module supports the audio device... It still needs a simple work around however and doesn't work out of the box!! Bob Now surf faster and smarter ! Check out the new Firefox 3 - Yahoo! Edition http://downloads.yahoo.com/in/firefox/?fr=om_email_firefox -- Acer Aspire 8920G has inaudible audio by default https://bugs.launchpad.net/bugs/354398 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
