Re: [Bug 401563] Re: movie player won't open

2009-07-21 Thread mistrynitesh
On Mon, Jul 20, 2009 at 5:27 PM, Bob wha...@orcon.net.nz wrote:

 When trying to open a movie file the computer tells me The playback of
 this movie requires a audio/midi decoder plugin which is not installed.
 When I give it the OK to go ahead and install it I get the following
 message


From above, I understand that the movie player (totem) does start.
However, you are not able to open a particular movie file. It seems that you
need to install a particular plug-in for playing that file, but facing
problem installing the plug-in.
Could you please mention the type of movie file
(mpeg/mp4/wmv/3gp/avi/anyother) that you are trying to open?


 E: dpkg was interrupted, you must manually run 'sudo dpkg --configure
 -a' to correct the problem.
 E: _cache-open() failed, please report.

 Unfortunately I don't know how to do the above. If you could give me
 step by step instructions I would be able to follow them and may learn
 something in the process


You can do the above in the terminal by following these steps:
Click Applications == Accessories == Terminal
In the window that opens shall contain a command prompt.
Type sudo dpkg --configure -a in there and press enter
It shall ask for a password.
Type the password that you provided while installing Ubuntu, and press
enter.
This should clear the mess created while installing the plug-in and pave way
for fresh reinstall of the plug-in.

By the way, you did not mention about the event that gave you the error:
GStreamer encountered a general supporting library error.


Best regards,
-- 
Nitesh
http://techformyself.blogspot.com

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M-- V? PS+() PE(++)(-) Y+ PGP+ t 5? X- R tv+ b+ DI D G e+++ h-- !r y?
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[Bug 401563] Re: movie player won't open

2009-07-21 Thread Pedro Villavicencio
not a bug, the player can be opened but the users gets a message about
an upgrade that was not fully complete. closing the report.

** Changed in: totem (Ubuntu)
   Status: Incomplete = Invalid

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[Bug 401563] Re: movie player won't open

2009-07-20 Thread mistrynitesh
Hi Bob,

Thanks for filing the bug report!

Could you please elaborate a little on the problem you encountered?
On giving which command/clicking on which button gave you this error?

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[Bug 401563] Re: movie player won't open

2009-07-20 Thread mistrynitesh
** Package changed: ubuntu = totem (Ubuntu)

** Changed in: totem (Ubuntu)
   Status: New = Incomplete

** Changed in: totem (Ubuntu)
 Assignee: (unassigned) = Ubuntu Desktop (ubuntu-desktop)

** Changed in: totem (Ubuntu)
 Assignee: Ubuntu Desktop (ubuntu-desktop) = Ubuntu Desktop Bugs 
(desktop-bugs)

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Re: [Bug 401563] Re: movie player won't open

2009-07-20 Thread Bob
When trying to open a movie file the computer tells me The playback of
this movie requires a audio/midi decoder plugin which is not installed.
When I give it the OK to go ahead and install it I get the following
message

E: dpkg was interrupted, you must manually run 'sudo dpkg --configure
-a' to correct the problem. 
E: _cache-open() failed, please report.

Unfortunately I don't know how to do the above. If you could give me
step by step instructions I would be able to follow them and may learn
something in the process
Thanks
Bob Whale


-Original Message-
From: mistrynitesh mistrynit...@gmail.com
Reply-to: Bug 401563 401...@bugs.launchpad.net
To: wha...@orcon.net.nz
Subject: [Bug 401563] Re: movie player won't open
Date: Mon, 20 Jul 2009 06:50:28 -

** Package changed: ubuntu = totem (Ubuntu)

** Changed in: totem (Ubuntu)
   Status: New = Incomplete

** Changed in: totem (Ubuntu)
 Assignee: (unassigned) = Ubuntu Desktop (ubuntu-desktop)

** Changed in: totem (Ubuntu)
 Assignee: Ubuntu Desktop (ubuntu-desktop) = Ubuntu Desktop Bugs 
(desktop-bugs)

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[Bug 401563] Re: movie player won't open

2009-07-19 Thread Bob

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/29267496/Dependencies.txt

** Attachment added: ProcMaps.txt
   http://launchpadlibrarian.net/29267497/ProcMaps.txt

** Attachment added: ProcStatus.txt
   http://launchpadlibrarian.net/29267498/ProcStatus.txt

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