[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-12-18 Thread Ken Corbin
This may have come back.  My daughters HP Deskjet 3650 has been printing
blank pages ever since I switched her to Ubuntu from Windows.   Running
karmic with cups 1.4.1-5ubuntu2.1 and libpoppler 0.12.0-0ubuntu2.1.  We
never had an earlier version of Ubuntu installed on this system, so I
can't tell if it used to work sometime in the past.  The printer still
works perfectly when we hook it up to a Windows system.

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-11 Thread kylea
All good after update and resetting to default versions of Poppler

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-11 Thread seasoned_geek
I'm still busted.  no update has ever appeared in KPackage nor
Synaptics.  Synaptics thinks I have the current cups version installed.
I tried forcing a re-install this morning.  No dice.  Still printing
blank pages.

However you released your fix, it never made it out to the masses.

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-11 Thread Till Kamppeter
seasoned_geek, many users already got the updated CUPS, also I got it on
my second machine. Your problem looks like that there is either a
problem with the configuration of your package manager or the mirror
providing the packages to you has a problem. Please contact appropriate
IRC channels or report a separate bug.

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread Till Kamppeter
Can anyone who has the problem tell which printer he has and also
provide an error_log as described in the CUPS error_log section of
https://wiki.ubuntu.com/DebuggingPrintingProblems? Thanks.

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread IgnorantGuru
This duplicate bug has a list of printers and error logs...
https://bugs.launchpad.net/ubuntu/+source/ghostscript/+bug/410556

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread kylea
Hi Till,

I have 'downgraded' and printing is ok, so I'll 'upgrade' again to the
new versions and run thru the process as defined and try and get some
data

Kyle

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread Kirit Sælensminde
I have an HP LaserJet 1000 and a HP DeskJet 3845. Both just feed blank
paper when printing. Error log for the 1000 is attached.

** Attachment added: cups.log
   http://launchpadlibrarian.net/30100015/cups.log

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread ilna
Till,

I have published error log fragment earlier here:

http://www.cups.org/newsgroups.php?s77+gcups.general+v96+T0+Qblank

Is it sufficient?

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread Till Kamppeter
ilna, that is OK. Thanks.

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread Till Kamppeter
I have seen two error_logs now (from ilna and from a duplicate) and I
have also tested by myself running the pdftopdf filter on the command
line:

/usr/lib/cups/filter/pdftopdf 1 1 1 1 '' in.pdf  out.pdf

out.pdf has the same number of pages as in.pdf but all pages are blank.
In addition, pdftopdf emits a message ERROR: Weird page contents for
each page. This message is visible in the error_log wgen pdftopdf is run
by CUPS.

The problem happens only with the pdftopdf CUPS filter and not with the
pdftops CUPS filter which is also based on Poppler.

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread Till Kamppeter
Reporting upstream to the author of the pdftopdf CUPS filter, as it is
also possible that the fix has to be done there.

** Changed in: poppler (Ubuntu)
   Status: Confirmed = Triaged

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread Tobias Krais
Hi,

does sb know, where to download the working version of libpoppler5? I
need it ;-)

Greetings, Tobias

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread ilna
Tobias,

I'm agree with you - urgent workaround would be great - I have too many
printing work which must be completed days ago :-(

Till,

Is it possible to officially downgrade to previous poppler version at
waiting for upstream reaction?

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Re: [Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread portis
I found this link from ubuntu forum.

https://launchpad.net/ubuntu/+source/poppler/0.11.0-0ubuntu4/+build/1087828/+files/libpoppler5_0.11.0-0ubuntu4_amd64.deb

But you have to downgrade libpoppler-glib4 at the same time, or evince
cannot be launched.

On Mon, Aug 10, 2009 at 12:27 PM, Tobias Krais tux-s...@design-to-
use.dewrote:

 Hi,

 does sb know, where to download the working version of libpoppler5? I
 need it ;-)

 Greetings, Tobias

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread Till Kamppeter
Launchpad gives access to all versions ever uploaded:

https://launchpad.net/ubuntu/+source/poppler/+publishinghistory

Click on the version you need

https://launchpad.net/ubuntu/karmic/+source/poppler/0.11.0-0ubuntu4

and then on your architecture in the Builds box at the right, and from
the next page download the .deb files.

After that install them with

sudo dpkg -i *.deb

You will get warnings that you are downgrading, but the packages will
get installed.

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread kylea
If you add:

http://ppa.launchpad.net/improved-lcd-filtering/ppa/ubuntu jaunty main
to Repository and then refresh, you can then FORCE the version and
Synaptic will handle all the dependencies nicely.

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread kylea
Also LOCK the version - until fix is available

Package   Lock Version

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread ilna
Till,

Thanks, have done (and  'sudo aptitude hold' also for the packages -
hope this is a right way), printing works.

kylea ,

Thanks! The thing is, I prefer to learn CLI, so this time I have
followed Till's instructions.

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread kylea
No worries - all here to help each other...

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread Till Kamppeter
Got an answer from upstream that this is simply a binary incompatibility
between Poppler 0.11.0 and 0.11.2 which requires CUPS (pdftopdf is part
of the cups package) to be rebuilt with Poppler 0.11.2 installed. I will
upload a new CUPS package before Alpha 4.


** Package changed: poppler (Ubuntu) = cups (Ubuntu)

** Changed in: cups (Ubuntu)
Milestone: None = karmic-alpha-4

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread Michael Marley
For anyone who just can't wait, there are now packages in my PPA.

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread Sebastien Bacher
Can you give details on the binary incompatbility? If they did that they
should be changing soname too

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread Till Kamppeter
** Changed in: cups (Ubuntu)
   Importance: High = Critical

** Changed in: cups (Ubuntu)
   Status: Triaged = In Progress

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread Till Kamppeter
** Changed in: cups (Ubuntu)
   Status: In Progress = Fix Committed

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread Launchpad Bug Tracker
This bug was fixed in the package cups - 1.3.11-1ubuntu1

---
cups (1.3.11-1ubuntu1) karmic; urgency=low

  [ Till Kamppeter ]
  * Rebuilt against Poppler 0.11.2 due to ABI change in Poppler (LP: #409962).
  * debian/cups.init.d: Trigger udev event for all USB printers right after
starting the CUPS daemon to run the udev callouts for the printers. This
allows automatic print queue setup and re-enabling print queues also if
the printer is cold-plugged (connected before CUPS and/or udev got
started).
  * debian/cups.init.d: Set CUPS RIP cache to 1/4 of the total RAM when CUPS
is started. This way CUPS Raster drivers get enough memory for reliable
and quick operation even if large paper sizes with high resolutions are
printed.

  [ Martin Pitt ]
  * debian/local/apparmor-profile: Allow cups-pdf to run /bin/cp.

 -- Till Kamppeter till.kamppe...@gmail.com   Tue,  4 Aug 2009
00:39:33 +0100

** Changed in: cups (Ubuntu)
   Status: Fix Committed = Fix Released

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread Anton Anikin
Works after updates now. Thanks

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread merlin
Sorry to say, but it still doesn't work for me after upgrade (kubuntu,
amd64, Canon Pixma IP4500):

cups/error.log says: Weird page contents

and running the pdftopdf filter on the command line with

/usr/lib/cups/filter/pdftopdf 1 1 1 1 '' in.pdf  out.pdf

also says:

ERROR: Weird page contents

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread Till Kamppeter
merlin, are you sure that your update is correct? Do you really have
cups 1.3.11-1ubuntu1 on your system?

What is the output of

dpkg -S /usr/lib/cups/filter/pdftopdf
dpkg -s cups

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread seasoned_geek
Well here is my output from your two commands.  All printing is pooched
for me.

rol...@logikaldesktop:~$ dpkg -S /usr/lib/cups/filter/pdftopdf
cups: /usr/lib/cups/filter/pdftopdf

   
rol...@logikaldesktop:~$ dpkg -s cups 
Package: cups
Status: install ok installed
Priority: optional
Section: net
Installed-Size: 11160
Maintainer: Ubuntu Developers ubuntu-devel-disc...@lists.ubuntu.com
Architecture: i386
Version: 1.3.11-1
Replaces: cupsys ( 1.3.7-6), cupsys-bsd ( 1.3.7-5)
Provides: cupsys
Depends: libavahi-compat-libdnssd1 (= 0.6.16), libc6 (= 2.7), libcups2 (= 
1.3.8), libcupsimage2 (= 1.3.8), libdbus-1-3 (= 1.0.2), libgcc1 (= 1:4.1.1), 
libgnutls26 (= 2.5.9-0), libgssapi-krb5-2 (= 1.6.dfsg.2), libijs-0.35, 
libkrb5-3 (= 1.6.dfsg.2), libldap-2.4-2 (= 2.4.7), libpam0g (= 0.99.7.1), 
libpaper1, libpoppler5, libslp1, libstdc++6 (= 4.1.1), zlib1g (= 1:1.1.4), 
debconf (= 1.2.9) | debconf-2.0, poppler-utils (= 0.11.0-0ubuntu3), 
perl-modules, procps, ghostscript, lsb-base (= 3), cups-common, cups-client, 
ssl-cert (= 1.0.11), adduser, bc, ttf-freefont
Recommends: smbclient (= 3.0.9), foomatic-filters (= 4.0), 
cups-driver-gutenprint, avahi-utils, ghostscript-cups
Suggests: cups-bsd, foomatic-db-engine, foomatic-db, hplip, xpdf-korean | 
xpdf-japanese | xpdf-chinese-traditional | xpdf-chinese-simplified, cups-pdf
Breaks: foomatic-filters ( 4.0)
Conflicts: cupsys ( 1.3.7-6), cupsys-bsd ( 1.3.7-5)
Conffiles:
 /etc/cups/cupsd.conf 990414a83368f93719dfb648b1b02ff9
 /etc/cups/cupsd.conf.default 955856fc6713a023fd8f160868d2c9cb
 /etc/cups/snmp.conf 9a06a428b5274593ffc42b0b193ba411
 /etc/cups/mime.convs 9f906d03d2cb9fc96119c576f61e5cf0
 /etc/cups/mime.types a7a6f550ad9e9a2bb8890bf9b7a7f445
 /etc/cups/pdftops.conf 04efb7cf36d45ee490b1c57b6e30d736
 /etc/cups/acroread.conf 74fde568dd7616b3052f2cf6ee13e681
 /etc/default/cups 2b436fbb1a32b82b6aba45a76a1d7e40
 /etc/init.d/cups d1fcc810f74a1caecf7df430b3bb6fae
 /etc/pam.d/cups ff2488324854f7b1e892bb0df062d5f0
 /etc/logrotate.d/cups 5bb41fa9900f0d1c565954405a2bd7c4
 /etc/apparmor.d/usr.sbin.cupsd be1393979f3880874fb539e2d550f602
 /etc/ufw/applications.d/cups 29e98a6d850da251e180c3d68dec2bd3
Description: Common UNIX Printing System(tm) - server
 The Common UNIX Printing System (or CUPS(tm)) is a printing system and
 general replacement for lpd and the like.  It supports the Internet
 Printing Protocol (IPP), and has its own filtering driver model for
 handling various document types.
 .
 This package provides the CUPS scheduler/daemon and related files.
 .
 The terms Common UNIX Printing System and CUPS are trademarks of
 Easy Software Products (www.easysw.com), and refer to the original
 source packages from which these packages are made.
Original-Maintainer: Debian CUPS Maintainers 
pkg-cups-de...@lists.alioth.debian.org
rol...@logikaldesktop:~$

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread Tobias Krais
New cups packages fixed it for me. Thx Till and Team!

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread Till Kamppeter
seasoned_geek, your update did not take place, you have still the old
CUPS package. Looks like that your mirror did not catch up yet. Try
again later or download the new CUPS packages from Launchpad.

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread DLiu
Thank you, Till. 
I confirmed that after installing the update you released, the print blank page 
problem fixed on my karmic (9.10) and HP color laserjet 5550.

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread seasoned_geek
I tried KPackage again tonight and it _still_ shows no available
updates.  There are 16 blocked updates, none of which say anything about
cups or poppler.  I will try again in the morning, but I'm thinking we
have deeper problem with updates not getting out.

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-10 Thread merlin
Hi Till,

it works now, thanks :)

There must have been some problems with my upgrade after downgrading...

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-09 Thread Daniel Newman
Same configuration, same problem when using libpoppler5 0.11.2-0ubuntu1.

Downgrading to libpoppler5_0.11.0-0ubuntu4 fixed it.

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-09 Thread kylea
2.6.31-5-generic #24-Ubuntu SMP Sat Aug 1 12:47:58 UTC 2009 x86_64 GNU/Linux
--
Description:Ubuntu karmic (development branch)
Release:9.10


I can also confirm downgrading to libpoppler5_0.11.0-0ubuntu4 fixed i

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-08 Thread Joel Goguen
Architecture: amd64
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: poppler (not installed)
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_CA.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-5.24-generic
Uname: Linux 2.6.31-5-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare


** Changed in: poppler (Ubuntu)
   Status: New = Confirmed

** Tags added: apport-collected

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-07 Thread Tobias Krais
Hi all,

just upgraded from jaunty to karmic. Same here. Only blank pages, even
my cups PDF printer only produces blank pages.

Greetings, Tobias

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-07 Thread ilna
A little addition: to eliminate any doubts wrt hardware, I have tried to
print from Ubuntu 8.10 being VirtualBox guest - printing works fine.

Tobias, can you try previous poppler-related packages? I just don't know
how to downgrade.

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-07 Thread Sebastien Bacher
Not sure what changed in poppler but cups might need updating, Till
could you have a look to that?

** Changed in: poppler (Ubuntu)
 Assignee: (unassigned) = Till Kamppeter (till-kamppeter)

** Changed in: poppler (Ubuntu)
   Importance: Undecided = High

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-07 Thread Tobias Krais
Tried poppler packages from jaunty. Now, there is no mor print output,
even no blank pages...

And ubuntu-bug crashes, otherwise I would collect automatic information
the this issue.

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-07 Thread kylea
2.6.31-3-generic #19-Ubuntu SMP Tue Jul 14 16:07:02 UTC 2009 x86_64 GNU/Linux
--
Description:Ubuntu karmic (development branch)
Release:9.10


I have a slightly earlier Alpha 3 Karmic 64bit and it printing ok.

I built a new one yesterday and it too is always printing blank pages.

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-07 Thread kylea
I'll venture a guess its one of these

hpijs (3.9.6b-1ubuntu4) to 3.9.8-0ubuntu1
hplip (3.9.6b-1ubuntu4) to 3.9.8-0ubuntu1
hplip-cups (3.9.6b-1ubuntu4) to 3.9.8-0ubuntu1
hplip-data (3.9.6b-1ubuntu4) to 3.9.8-0ubuntu1

Updated this afternoon at 15.38

I'll try and go back to the earlier versions

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[Bug 409962] Re: poppler 0.11.2 produces blank pages with cups

2009-08-07 Thread kylea
Downgrade did not help

hpijs (3.9.6b-1ubuntu4) 
hplip (3.9.6b-1ubuntu4)
hplip-cups (3.9.6b-1ubuntu4)
hplip-data (3.9.6b-1ubuntu4)

 - same issue - blank pages

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