[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2010-03-16 Thread Roman Yepishev
** Tags added: notes

** Package changed: ubuntuone-client (Ubuntu) = ubuntu

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2010-03-05 Thread Rodrigo Moya
Carlos, yes, this is known, the web editor is a bit broken in regards to
nested lists. We are looking at replacing it with another editor, that
generates well-formed HTML. Now at least you shouldn't lose the nested
lists structure if you just edit notes on Tomboy/Conboy

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2010-03-05 Thread Rodrigo Moya
BTW, add further comments about this to bug #524555

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2010-03-04 Thread Carlos Romel
Notes with bullet marks can't sync sucessfully on web interface.

** Attachment added: Note write on WEB interface.
   http://launchpadlibrarian.net/40215022/BulletTest-WEB.png

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2010-03-04 Thread Carlos Romel
Notes with bullet marks can't sync sucessfully on web interface. (result
on tomboy).

** Attachment added: BulletTest-Tomboy.png
   http://launchpadlibrarian.net/40215062/BulletTest-Tomboy.png

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2010-03-01 Thread Rodrigo Moya
** Changed in: ubuntuone-servers
   Status: Fix Committed = Fix Released

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2010-02-17 Thread Joshua Hoover
A note for reproducing bug and testing fix.

** Attachment added: cf2a19b9-a8f9-42cd-87f1-8642c69fa9cd.note
   
http://launchpadlibrarian.net/39307693/cf2a19b9-a8f9-42cd-87f1-8642c69fa9cd.note

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2010-02-17 Thread Joshua Hoover
Screenshot of http://launchpadlibrarian.net/39307693/cf2a19b9-a8f9-42cd-
87f1-8642c69fa9cd.note

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2010-02-17 Thread Joshua Hoover
Screenshot of http://launchpadlibrarian.net/39307693/cf2a19b9-a8f9-42cd-
87f1-8642c69fa9cd.note

** Attachment added: tomboy_bullet_list_test_screenshot.png
   http://launchpadlibrarian.net/39308179/tomboy_bullet_list_test_screenshot.png

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2010-02-17 Thread Joshua Hoover
Screenshot of http://launchpadlibrarian.net/39307693/cf2a19b9-a8f9-42cd-
87f1-8642c69fa9cd.note after sync to 2nd computer. Bullets are lost.

** Attachment added: tomboy_bullet_list_test_bad_screenshot.png
   
http://launchpadlibrarian.net/39308774/tomboy_bullet_list_test_bad_screenshot.png

** Description changed:

+ STEPS TO REPRODUCE/TEST:
+ 
+ Two Karmic computers with all the latest system updates. Both have
+ Tomboy setup to synchornize to the same Ubuntu One account.
+ 
+ Computer 1
+ 1. Copy 
http://launchpadlibrarian.net/39307693/cf2a19b9-a8f9-42cd-87f1-8642c69fa9cd.note
 to ~/.local/share/tomboy/
+ 2. Open Applications-Accessories-Tomboy
+  2a. Make sure Bullet List Test is there  looks like 
http://launchpadlibrarian.net/39308179/tomboy_bullet_list_test_screenshot.png
+ 3. Tools-Synchronize Notes
+ 
+ Computer 2
+ 4. Open Applications-Accessories-Tomboy
+ 5. Tools-Synchronize Notes
+ 
+ Result: Note's bullets are lost -
+ 
http://launchpadlibrarian.net/39308774/tomboy_bullet_list_test_bad_screenshot.png
+ 
+ Expected Result: Note is the same as on Computer 1 -
+ http://launchpadlibrarian.net/39308179/tomboy_bullet_list_test_screenshot.png
+ 
+ -
+ 
+ ORIGINAL DESCRIPTION:
+ 
  Binary package hint: ubuntuone-client
  
  This may also be an issue with U1 server, or Tomboy.
  
  I have one hundred or so tomboy notes that I've synced to U1. Several of
  these notes are paragraphs structured as bulleted lists with many
  levels. However, after I've synced these with U1, all of my bullets are
  shifted-left to the highest level. This is -very- un-cool.
  
  ProblemType: Bug
  .home.sbm..cache.ubuntuone.log.syncdaemon.exceptions.log:
-  
+ 
  .home.sbm..config.ubuntuone.syncdaemon.conf:
-  [bandwidth_throttling]
-  on = True
-  read_limit = 102400
-  write_limit = 102400
+  [bandwidth_throttling]
+  on = True
+  read_limit = 102400
+  write_limit = 102400
  .home.sbm..config.ubuntuone.ubuntuone.client.conf:
-  [ubuntuone]
-  bookmarked = True
-  connected = True
-  connect = 0
-  show_applet = 1
+  [ubuntuone]
+  bookmarked = True
+  connected = True
+  connect = 0
+  show_applet = 1
  Architecture: amd64
  Date: Fri Nov 13 15:35:08 2009
  DistroRelease: Ubuntu 9.10
  InstallationMedia: Ubuntu 9.10 Karmic Koala - Release amd64 (20091027)
  NonfreeKernelModules: wl
  Package: ubuntuone-client 1.0.2-0ubuntu2
  PackageArchitecture: all
  ProcEnviron:
-  PATH=(custom, user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
+  PATH=(custom, user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
  SourcePackage: ubuntuone-client
  Uname: Linux 2.6.31-14-generic x86_64

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2010-01-13 Thread Rodrigo Moya
** Changed in: ubuntuone-servers
   Status: In Progress = Fix Committed

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2010-01-13 Thread Cornelius Hald
Sorry for my ignorance, but does Fix Committed mean that the bug is
fixed on the production system, or will the fix still have to be
released, packaged, deployed, etc.?

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2010-01-13 Thread Henning Eggers
Yes, it means it's in the source tree but has not been deployed yet.
Fix Released is what you are waiting for.

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2010-01-13 Thread Rodrigo Moya
Yes, it means that the code is in a bzr branch, waiting to be approved,
and then it will get deployed, but that takes a bit of time, sorry.

Hopefully it will get deployed to a test server soon, so you can test
it. I'll try to remember to send you a mail, Cornelius, once it's
deployed to the test server

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2010-01-06 Thread Konrad
Okay, now I understand why I had these HUGE issues about the syncing. I
had quite a big data loss because of this. I suggest it would be very
polite to put a big warning in Tomboys sync config menu as well as on
the Ubuntu One page as long as this bug remains. This is something that
will move people away from Tomboy!

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2010-01-06 Thread Sandy Armstrong
Konrad, this is not a Tomboy bug, it is an Ubuntu One bug.  Adding a
warning in Tomboy wouldn't make any sense because it would only apply to
people using web sync with U1, and Rodrigo will be fixing it soon
anyway, so the warning would be obsolete pretty quickly.

I agree it's a huge issue and am concerned myself that there is no sort
of warning at one.ubuntu.com about this data loss bug.

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2009-12-23 Thread Jeff Bauer
I attached an example note in my bug report #499823, which appears to be
a dupe of this bug, #482372.  I've attached it here now in case my
earlier report is closed. I'm glad to see the status raised to critical,
as U1 is unusable for syncing tomboy notes in its current state.

** Attachment added: example bulleted tomboy note raises false conflict on U1
   
http://launchpadlibrarian.net/37145750/15d48d94-ddc8-4a12-bba0-13fe2fd66beb.note

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2009-12-07 Thread Rodrigo Moya
** Changed in: ubuntuone-servers
   Importance: Undecided = Critical

** Changed in: ubuntuone-servers
   Status: New = In Progress

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2009-12-07 Thread Sandy Armstrong
Rodrigo, Stuart, and I discussed this bug this morning, along with the
underlying issue of U1 converting all notes to HTML and storing them
that way.

I think we're all agreed that the best approach is to store the native
XML format, and only convert to HTML when viewing/editing via U1.

My understanding is that once the new converter is ready, everyone's
notes in U1 will be converted back from HTML into native XML, and that
will be the format used for sync; no more converting will be done
(except, obviously, if you use the U1 note editor).

I'm going to help by providing a few good examples of complex note XML.

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2009-12-06 Thread Rodrigo Moya
I have been working on a new HTML-XML converter, to fix this and other
bugs we have opened, but due to some limitations in the XML parser we
use, I haven't been able to fix all the bugs in the same branch, so I
guess I should try to fix this one separately, without waiting for the
new HTML-XML converter

Sorry for the delay, will work on it tomorrow

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2009-12-06 Thread Henning Eggers
I very strongly agree with Sandy about not converting notes back-and-
forth when storing to and retrieving from U1. The converter should only
be used when displaying and editing the notes through the web UI. This
is especially important as you are implying that there are more issues
with the converter that have not been fixed yet.

Can you please confirm that the behavior on the server is as Sandy
guessed? Or has that bug already been filed against the servers?

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2009-12-05 Thread Sandy Armstrong
Is there any progress on this?  This is a pretty big data loss bug.

If there is not a fix soon, I'm going to have to start warning Tomboy
users away from U1 until it's fixed.  I've been avoiding mentioning this
bug because I assumed a fix was imminent and I didn't want to cast a
negative light on the excellent work you guys have been doing.  But at
this point I feel it is unfair of me to let users think U1 is perfectly
safe for their notes.

If there's anything I can do to help, please let me know.

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2009-11-24 Thread Sandy Armstrong
Just ran across this bug, even though I never edited the note on U1.

This seems to imply that you guys are storing the note in HTML on the
server, and converting back and forth during sync.  Caching the HTML
version is probably a good idea, but still it seems safer that when I
send a note update via JSON, U1 would store the exact values I send
instead of converting back and forth.

I'm working on a Tomboy sync feature that reduces visible conflicts by
comparing note content in the case that modification times imply a
conflict.  But testing this feature with U1 is not working very well
because so many of my notes are mangled.  And this feature would work a
lot better if the content synchronized to U1 was only modified when the
user uses your editor (Otherwise, even if your conversion bugs are
worked out, there are bound to be little differences that Tomboy will
interpret as conflits).

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2009-11-24 Thread Sandy Armstrong
Two things I forgot:

1) Breaking users' bulleted lists is a really big deal; the importance
of this bug should be raised, since people could easily lose data
without realizing it.

2) I'd like to file a new bug against the U1 servers about how note
content is stored, but would like some confirmation that my guess about
back-and-forth conversion is correct.

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2009-11-24 Thread Brews
I have lost data and moved to Dropbox because of this. I was so angry
(as you can see by the angry face in the report title). I was slowly
easing into U1. Tomboy notes and a few loose .pdfs were my guinea pig.
The biggest casualty were zoology notes which are ~very~ long and quite
dependent on hierarchical structure in bulleted lists. They are now
barely-coherent mush. I'm not going to rant, though I would like to.

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2009-11-19 Thread Henning Eggers
This bug affects me, too, and it looks even worse than the screen shot.
See may attached screen shots.

It seems that it happens upon de-indention. Looking at source code of
the first web version of the note, I see li tags outside an ul. Does
not look to hard to fix ... ;-)

** Attachment added: How the note was entered.
   http://launchpadlibrarian.net/35855581/u1-broken-bullets-before.png

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2009-11-19 Thread Henning Eggers

** Attachment added: How the note appeared on the web after syncing.
   http://launchpadlibrarian.net/35855588/u1-broken-bullet-list-web.png

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2009-11-19 Thread Henning Eggers

** Attachment added: How the note appeared when it was synced to another 
computer.
   http://launchpadlibrarian.net/35855619/u1-broken-bullet-list-after.png

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2009-11-19 Thread Sandy Armstrong
Did you ever edit the note in U1's web interface?

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2009-11-19 Thread Rodrigo Moya
This is a bug on the XML-HTML conversion code we have in U1 server.
I'm working on a new converter, which should fix it and should be
landing soon

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2009-11-13 Thread Brews

** Attachment added: .home.sbm..cache.ubuntuone.log.oauth.login.log.txt
   
http://launchpadlibrarian.net/35665512/.home.sbm..cache.ubuntuone.log.oauth.login.log.txt

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/35665513/Dependencies.txt

** Attachment added: UbuntuoneClientPackages.txt
   http://launchpadlibrarian.net/35665514/UbuntuoneClientPackages.txt

** Attachment added: XsessionErrors.txt
   http://launchpadlibrarian.net/35665515/XsessionErrors.txt

** Summary changed:

- Sync Tomboy notes lose bullet-list structure. :-(
+ Sync Tomboy notes lose bullet-list structure. :-(

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2009-11-13 Thread Brews
Here is a screenshot for a note I had just made showing the formatting
in tomboy (right window), and the formatting in the web UI (left
window). So, I'm guessing that they are cleaned of their original format
when the note is downloaded from U1, if you have the original note,
though, the format seems to remain the same.

I'm changing this over to U1 server.

** Attachment added: tomboy-U1webUI
   http://launchpadlibrarian.net/35665838/Screenshot.png

** Also affects: ubuntuone-servers
   Importance: Undecided
   Status: New

** Changed in: ubuntuone-client (Ubuntu)
   Status: New = Invalid

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[Bug 482372] Re: Sync Tomboy notes lose bullet-list structure. :-(

2009-11-13 Thread Rodrigo Moya
** Changed in: ubuntuone-servers
 Assignee: (unassigned) = Rodrigo Moya (rodrigo-moya)

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