[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server

2010-12-02 Thread Launchpad Bug Tracker
[Expired for cups (Ubuntu) because there has been no activity for 60
days.]

** Changed in: cups (Ubuntu)
   Status: Incomplete = Expired

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Title:
  Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS 
Server

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[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server

2010-04-18 Thread Rubeosis
For I exchanged the K550DTN for a Color Lasejet 8550DN I cannot continue
to give further information.

However, I would like to mention that there is a very similar problem with the 
Color Laserjet:
- Printing from Firefox, OOffice, Acrobat works fine
- JPG-Printing from eog, f-spot causes a printer crash

I asked a launchpad question. If there is no simple solution I will open
a new bug.

Thanks for your efforts!

Regards,

Rubeosis

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[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server

2010-03-09 Thread Rubeosis
Unfortunately it does not change anything!

What I don't understand, is that it works fine with CUPS 1.4.1.

Is there any possibility to install components of a newer version of
CUPS on my server, i. e. a repository which I could add in order to get
the newer version running?

Thanks!

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[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server

2010-03-08 Thread Till Kamppeter
Can you attach your /etc/cups/cupsd.conf file? Thanks.

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[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server

2010-03-08 Thread Rubeosis
Yes, I can ;-)

** Attachment added: cupsd.conf
   http://launchpadlibrarian.net/40524923/cupsd.conf

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[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server

2010-03-08 Thread Till Kamppeter
Thank you, I wanted to check whether there are any limits on job size or
filter usage, but there are none.

Can you run the commands

cancel -a
cupsctl RIPCache=1024m

and try to print again?

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[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server

2010-03-07 Thread Rubeosis
Hi Till,

thank you very much for your effort to solve my problem.

The jobs were canceled automatically.

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[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server

2010-03-06 Thread Rubeosis
Hello Till,

unfortunately your command line options did not solve my problem.

Here is my error output of /var/log/cups/error_log

The picture I printed had about 13Mbytes of raw data. A smaller picture
of about 10Mbytes is being printed out without any problems. Besides I
should mention that the cups printer monitor showed something like
Printing - cannot connect when I printed the 13Mbytes picture. A few
seconds later the printing job was finished (but no data arrived at
the K550DTN).

Thanks in advance!



** Attachment added: error.log
   http://launchpadlibrarian.net/40356328/error.log

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[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server

2010-03-06 Thread Till Kamppeter
Rubeosis, thank you for the error_log, but it seems that it is not
complete. Can you try again, wait something like 15 minutes after the
job failing and then attach your error_log? Please do not cut anything
off.

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[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server

2010-03-06 Thread Rubeosis
As attachment you will find the complete error log. Originally I did not
want to publish it for security reasons.

** Attachment added: Error_log
   http://launchpadlibrarian.net/40372091/error_log

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[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server

2010-03-06 Thread Rubeosis
I should also mention that all failed printing jobs are marked as
successfully finished in the CUPS job journal.

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[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server

2010-03-06 Thread Till Kamppeter
Thank you for the new error_log. It looks like that all jobs got
canceled, did you cancel each job? Or were they canceled automatically?

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[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server

2010-02-25 Thread Till Kamppeter
Can you run the following command in a terminal window:

cancel -a
cupsctl RIPCache=256m

and print your image again? Does it print now?

If not, please supply an error_log as described in the CUPS error_log
section of https://wiki.ubuntu.com/DebuggingPrintingProblems and attach
it here? Thanks.

** Changed in: cups (Ubuntu)
   Status: New = Incomplete

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[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server

2010-02-25 Thread Rubeosis
Hello Till,

thanks for your fast and kind answer.

Unfortunately the printhead is damaged now. I will try out the options
above as soon as possible. Perhaps my problem can be solved in that way.

Thanks,

Rubeosis

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