[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server
[Expired for cups (Ubuntu) because there has been no activity for 60 days.] ** Changed in: cups (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/527593 Title: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server
For I exchanged the K550DTN for a Color Lasejet 8550DN I cannot continue to give further information. However, I would like to mention that there is a very similar problem with the Color Laserjet: - Printing from Firefox, OOffice, Acrobat works fine - JPG-Printing from eog, f-spot causes a printer crash I asked a launchpad question. If there is no simple solution I will open a new bug. Thanks for your efforts! Regards, Rubeosis -- Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server https://bugs.launchpad.net/bugs/527593 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server
Unfortunately it does not change anything! What I don't understand, is that it works fine with CUPS 1.4.1. Is there any possibility to install components of a newer version of CUPS on my server, i. e. a repository which I could add in order to get the newer version running? Thanks! -- Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server https://bugs.launchpad.net/bugs/527593 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server
Can you attach your /etc/cups/cupsd.conf file? Thanks. -- Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server https://bugs.launchpad.net/bugs/527593 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server
Yes, I can ;-) ** Attachment added: cupsd.conf http://launchpadlibrarian.net/40524923/cupsd.conf -- Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server https://bugs.launchpad.net/bugs/527593 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server
Thank you, I wanted to check whether there are any limits on job size or filter usage, but there are none. Can you run the commands cancel -a cupsctl RIPCache=1024m and try to print again? -- Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server https://bugs.launchpad.net/bugs/527593 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server
Hi Till, thank you very much for your effort to solve my problem. The jobs were canceled automatically. -- Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server https://bugs.launchpad.net/bugs/527593 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server
Hello Till, unfortunately your command line options did not solve my problem. Here is my error output of /var/log/cups/error_log The picture I printed had about 13Mbytes of raw data. A smaller picture of about 10Mbytes is being printed out without any problems. Besides I should mention that the cups printer monitor showed something like Printing - cannot connect when I printed the 13Mbytes picture. A few seconds later the printing job was finished (but no data arrived at the K550DTN). Thanks in advance! ** Attachment added: error.log http://launchpadlibrarian.net/40356328/error.log -- Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server https://bugs.launchpad.net/bugs/527593 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server
Rubeosis, thank you for the error_log, but it seems that it is not complete. Can you try again, wait something like 15 minutes after the job failing and then attach your error_log? Please do not cut anything off. -- Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server https://bugs.launchpad.net/bugs/527593 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server
As attachment you will find the complete error log. Originally I did not want to publish it for security reasons. ** Attachment added: Error_log http://launchpadlibrarian.net/40372091/error_log -- Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server https://bugs.launchpad.net/bugs/527593 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server
I should also mention that all failed printing jobs are marked as successfully finished in the CUPS job journal. -- Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server https://bugs.launchpad.net/bugs/527593 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server
Thank you for the new error_log. It looks like that all jobs got canceled, did you cancel each job? Or were they canceled automatically? -- Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server https://bugs.launchpad.net/bugs/527593 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server
Can you run the following command in a terminal window: cancel -a cupsctl RIPCache=256m and print your image again? Does it print now? If not, please supply an error_log as described in the CUPS error_log section of https://wiki.ubuntu.com/DebuggingPrintingProblems and attach it here? Thanks. ** Changed in: cups (Ubuntu) Status: New = Incomplete -- Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server https://bugs.launchpad.net/bugs/527593 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 527593] Re: Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server
Hello Till, thanks for your fast and kind answer. Unfortunately the printhead is damaged now. I will try out the options above as soon as possible. Perhaps my problem can be solved in that way. Thanks, Rubeosis -- Printing Problem with Images on HP Officejet K550 using Ubuntu 8.04.4 LTS Server https://bugs.launchpad.net/bugs/527593 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs