[Bug 544471] Re: Download unavailable in several countries
alexcastanza: You can tell what store you are routed to by clicking the home link in the store. It will say "x Top Picks". What does it say for you? -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
Hi. I think I'm being directed to the US store and when clicking download button gives me the "Download unavailable" message and the iprestricted message in the terminal output. I don't see anywhere to change to the "world store" mentioned in other posts. I'm in Guatemala. -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
Ralph - I understand what you mean. I think I should provide a little more clarification. The company, 7digital, has decided to open a Switzerland-specific store for their 7digital.com brand. That store only sells music that is licensed for Switzerland. Rather than opening lots of country-specific stores throughout Europe and the rest of the world immediately, we have decided to open just a few and try to serve more people with a couple broader stores as well. The broad stores are a temporary measure for Ubuntu One until we learn more about Ubuntu music customers around the world and, for my sanity, build some tools to make managing lots and lots of country-specific stores easier and cheaper. The decision to offer the EU-wide and World-wide stores was a challenging one. But we ultimately felt that rather than excluding regions of the world, we should at least offer something and give everyone a chance to experience the music store. We've learned that managing these stores brings new challenges. Since they don't carry as many (or any) major label artists, it's more difficult helping consumers find albums they might be interested in and highlighting what's new. This will continue to be a challenge for the short term, but we'll figure it out. Thanks for using the Ubuntu One Music Store. -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
Switzerland is now also redirected to the EU store. But why EU store as Switzerland has its own store http://de-ch.7digital.com/ 7digital own swiss store has the prices in swiss francs and not euro. -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 544471] Re: Download unavailable in several countries
Do they plan to do an Asia or Japan store any time soon? :-) The music in the international store is cool, but I would love to see some JPOP. ^_^ -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
Excellent. Have fun! -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
This is now OK from Norway (I'm now sent to the EU store, where I can actually purchase music). Thanks, good work! -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
Yes. I see the World store. It say "World Store Top Picks". I just tried it on another machine thinking there was something wrong with my Ubuntu One account. Same result. I can play the samples. But when I click on Download, I get the "Downloads unavailable" page. -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
Doug - You see the World store, correct? It should say at the top of the store's home page. Thanks. -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
Still "Download unavailable" in Canada as of Apr 16. -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
Users in Liechtenstein, Norway, and Switzerland - I think we've found the problem. We found an error in our IP routing that was causing you to be sent to the World store instead of the EU store. We're making this change now and will roll it out to production in our next release on Tuesday but possibly sooner. Sorry for the delay in figuring this out. Thanks for bringing it to our attention. -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
Still "Download unavailable" in Norway as of 14. april. -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
jgonis - Users in Canada access the World store for now (until we launch a Canada-only store). Stores only sell in one currency and the World store is set to Euros. I'll contact 7digital for a status on the refresh. Thanks. -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
This is also still not working in Canada as of April 11, 2009. I have applied all updates and I was still not able to purchase any of the songs I selected, from Oasis to Orbital to Max Graham. All prices are listed in Euros as well. -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
Not working in Switzerland, still same error message :-( -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
Also... I'm going to mark this as invalid b/c it looks like the World store is no longer displaying songs that users cannot purchase. If you still encounter this problem, please reopen the bug. Thanks! ** Changed in: rhythmbox-ubuntuone-music-store Status: In Progress => Invalid -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
That's great news. Thanks for testing! -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
I tried a purchase from the World Store an hour ago from Australia and it worked too. Thanks Matt! -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
Tried the World Store (South Africa) this morning and it is working. Location set as South Africa and no proxy used. I made a successful purchase. Thanks Matt! -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
The World store will sell songs that are licensed on a worldwide basis. The current selection in the World store still needs to be refreshed so beta testers will find songs that show "Download unavailable" when you attempt to purchase. The refresh will happen very soon. I apologize for the delay. -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
Has anyone attempted to fool the store into thinking you were from a part of the world where songs are available? How are customers directed to each store? If it's IP address based you could run through a proxy or VPN or something, if it's the location you selected when you install or set as home then that's easy enough to change. It's certainly possible to register a regular 7Digital account from an unlicensed zone as long as you say you are from the UK. If it's possible to purchase through other stores then that is likely to distort usage figures, though if no one can buy anything from the World Store anyway, it's going to be hard to decided which markets to license next. -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
If this isn't going to happen until post-Lucid, please hide the U1MS item in Rhythmbox in regions in which it isn't supported. If you can't do that, at least make the error message less unobvious. -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
I'm sorry, what is the point of the 'World Store' if we still can't even purchase from that? Is is just for us to look at? I was under the impression that the 'World Store' was for people to use who weren't in any of the other geographically specific stores? -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
Additionally, this is backend work and doesn't require any changes to packages in Ubuntu. -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
** Changed in: rhythmbox-ubuntuone-music-store (Ubuntu Lucid) Status: Triaged => Invalid -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
We will address this as we create more country-specific stores. This will be worked on after the 10.04 LTS release so it is not dependent on the Lucid schedule. -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 544471] Re: Download unavailable in several countries
** Also affects: rhythmbox-ubuntuone-music-store (Ubuntu) Importance: Undecided Status: New ** Changed in: rhythmbox-ubuntuone-music-store (Ubuntu) Status: New => Triaged ** Changed in: rhythmbox-ubuntuone-music-store (Ubuntu) Importance: Undecided => High ** Also affects: rhythmbox-ubuntuone-music-store (Ubuntu Lucid) Importance: High Status: Triaged -- Download unavailable in several countries https://bugs.launchpad.net/bugs/544471 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs