[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
@ Thank you to all The problem is fixed. I have uninstalled the virtualbox 3.0 - restarted - an installed the virtualbox 3.2. Now the G85 is printing and scanning again. -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
Hello and thank you First I have to explain that I am not using virtualbox-ose but virtualbox 3.0 from sun. Virtualbox from sun does use the usb-port. So there might be a connection between virtualbox and cups. But I have to add that I am using a HP 930 via USB seamless without any problems. Therefore I might be that there is a different reason for not printing with the G85. Any Ideas what can I do Thank you -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
tomlaunch, it seems that your printing is broken by virtualbox (which uses the vboxusers group). The problem is that the device file /dev/bus/usb/005/004 of your printer must have lp as group ownership and not vboxusers. This seems to be a bug of virtualbox overwriting ownerships of device files. Moving ... -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
Sorry, the bug will not get moved to virtualbox, as it also describes other causes. Adding virtualbox task ... ** Also affects: virtualbox-ose (Ubuntu) Importance: Undecided Status: New -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
virtualbox-ose doesn't use/create the vboxusers group as the Open Source Edition doesn't support USB. Please report this to virtualbox.org ** Changed in: virtualbox-ose (Ubuntu) Status: New = Invalid -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
@ Till Kamppeter Hello Thank you for your help. I hope the following informations are the right ones and I picked up the right informations The name of the file is OfficeJet_G85.ppd it is the hpcups 3.10.2 the http://127.0.0.1:631/admin/log/error_log is empty lsusb gives me: Bus 005 Device 004: ID 03f0:0211 Hewlett-Packard OfficeJet G85 ls -l /dev/bus/usb/*/* /dev/usb/lp* gives me crw-rw-r-- 1 root vboxusers 189, 0 2010-05-20 15:07 /dev/bus/usb/001/001 crw-rw-r-- 1 root vboxusers 189, 1 2010-05-20 15:07 /dev/bus/usb/001/002 crw-rw-r-- 1 root vboxusers 189, 128 2010-05-20 15:07 /dev/bus/usb/002/001 crw-rw-r-- 1 root vboxusers 189, 129 2010-05-20 15:07 /dev/bus/usb/002/002 crw-rw-r-- 1 root vboxusers 189, 256 2010-05-20 15:07 /dev/bus/usb/003/001 crw-rw-r-- 1 root vboxusers 189, 384 2010-05-20 15:07 /dev/bus/usb/004/001 crw-rw-r-- 1 root vboxusers 189, 512 2010-05-20 15:07 /dev/bus/usb/005/001 crw-rw-r--+ 1 root vboxusers 189, 515 2010-05-22 05:22 /dev/bus/usb/005/004 crw-rw-r-- 1 root vboxusers 189, 640 2010-05-20 15:07 /dev/bus/usb/006/001 crw-rw-r-- 1 root vboxusers 189, 768 2010-05-20 15:07 /dev/bus/usb/007/001 crw-rw-r-- 1 root vboxusers 189, 896 2010-05-20 15:07 /dev/bus/usb/008/001 crw-rw 1 root lp180, 0 2010-05-22 05:22 /dev/usb/lp0 lpinfo -v direct hp direct usb://HP/OfficeJet%20G85?serial=SGA02E5GXMVL direct hpfax hp-check -r: OfficeJet_G85 - Type: Printer Device URI: hp:/usb/OfficeJet_G85?serial=SGA02E5GXMVL PPD: /etc/cups/ppd/OfficeJet_G85.ppd PPD Description: HP Officejet g85, hpcups 3.10.2 Printer status: Drucker „OfficeJet_G85“ ist inaktiv; aktiviert seit Sa 22 Mai 2010 05:25:1/usr/lib/cups/filter/hpcups failed Communication status: Good Checking for permissions of USB attached printers... HP Device 0x211 at 005:004: Device URI: hp:/usb/OfficeJet_G85?serial=SGA02E5GXMVL Device node: /dev/bus/usb/005/004 Mode: 0664 Thank you for your help -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
Hello I have to admit that I am with my g85 - after updating Ghostscript to ubuntu 5.1 - still not able to print anything. What kind of driver is necessary to select to make the G85 printing? Thank you very much -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
I am finally able to print (@tomlaunch: hplip 3.19.2)! My solution: I put my venerable G85 to pasture (the new ink cartridges did not work either - this seems to be a hardware problem) and replaced it with an Officejet Pro 8500. Works now for all my PCs via Ethernet, printouts are better quality, device is faster and is hyped to be cheaper on ink. @Till: I expect(ed) a recognizable test printout from HPLIP and no blurred color all over the paper -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
@tomlaunch Check my posting on #32 which lists hp* software that I have installed I have the latest Ghostscript too. I'm using hpcups driver From hp icon in the notifier area, I can see all the components of my printer. The trick that got it working was after installing software and configure the OfficeJet_G85, I had to turn off the printer, wait for 10 seconds or so and then power it back up and it worked. This was suggested in #37 for getting scan to work but in #38 I reported that it worked for me to get the printer going. Now it's good. Local printing to the device OfficeJet_G85 works. Moreover I can print from other machines (Ubuntu laptop, Fedora 12 laptop, two Windows XP laptop). The catch on the remote machines was to use IP address instead of hostname for the printer location: [ipp, http]://x.x.x.x:631/printers/OfficeJet_G85 -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
Thank you to all Sometimes things look different. I have the same files installed as shown in #32 but still no reaction from the printer. I have switched of the G85 and unplugged the power too for some time without any result. Obviously the G85 is working with XP but not with my ubuntu 10.4 Any ideas what can I do? Thank you -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
@ Eduard Wulff Unplugging the power-line, then pressing 6 and # at the same time and then plug in the power-line ended up with my G85 in a complete reset. Even the language settings were gone. Might help with your hardware issues. Good luck -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
tomlaunch, did this reset to factory defaults fix your printing problem? Or are you still scan-only? If you still cannot print, please supply your PPD file (in /etc/cups/ppd/) and the error_log as described in the CUPS error_log section of https://wiki.ubuntu.com/DebuggingPrintingProblems. Post also the output of the commands lsusb ls -l /dev/bus/usb/*/* /dev/usb/lp* lpinfo -v hp-check -r -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
Closing the bug as it seems that 1. the Ghostscript update fixes all rendering problems 2. power-cycling the printer fixes the hardware communication problems Eduard Wulff, what do you expect from Ghostscript ...ubuntu5.2? Is there any problem with the page rendering? If so, please tell. Note that if you get white objects printed in yellow, that this is bug 578181, for which there is also a fix available. ** Changed in: hplip (Ubuntu) Status: Incomplete = Fix Released -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
@ Eduard Wulff How can I obtain the ubuntu5.1 version of Ghostscript 8.71 from lucid-updates? What must be added to apt/sources.list? Thank you -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
lucid-updates my catch all entry in /etc/apt/sources.list: ## Major bug fix updates produced after the final release of the distribution. deb http://de.archive.ubuntu.com/ubuntu/ lucid-updates main restricted universe multiverse -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
@ tomlaunch, Yep, turning off and then back on the printer did the job. After this with printer on, I can turn off and on my PC and restart it and still be able to print. Wow, thanks for the tip. Now I have to figure out how to print to this device on my server from a Fedora-12 laptop and a Windows XP laptop and a Mac book :-( -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
I can confirm this bug since 10.04 Printing a testpage from either hplib-gui or localhost:631 gives Job completed but nothing gets printed Linux ewX200 2.6.32-22-generic #33-Ubuntu SMP Wed Apr 28 13:28:05 UTC 2010 x86_64 GNU/Linux Bus 001 Device 006: ID 03f0:2f24 Hewlett-Packard hp:/usb/OfficeJet_G85?serial=SGE0710Q0KVL from cups-log: localhost - - [14/May/2010:13:44:28 +0200] POST /jobs HTTP/1.1 401 140 Cancel-Job successful-ok localhost - - [14/May/2010:13:44:30 +0200] POST /jobs HTTP/1.1 200 139 Cancel-Job successful-ok localhost - - [14/May/2010:13:44:42 +0200] POST /printers/OfficeJet_G85 HTTP/1.1 200 460 Print-Job successful-ok localhost - - [14/May/2010:13:51:02 +0200] POST /printers/OfficeJet_G85 HTTP/1.1 200 384 Create-Job successful-ok localhost - - [14/May/2010:13:51:02 +0200] POST /printers/OfficeJet_G85 HTTP/1.1 200 423134 Send-Document successful-ok I also can not scan: failed to open device `hpaio:/usb/OfficeJet_G85... I switched the printer on/off, cut power/reapplied I unplugged the usb-cable and replugged (dmesg shows my actions) could there be a communication error? - see attached syslog the printer worked last with kubuntu 9.10 -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
** Attachment added: syslog with the only errors I could find http://launchpadlibrarian.net/48440852/syslog -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
** Attachment added: ew hp-check -r http://launchpadlibrarian.net/48441689/hp-check.log -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
@ Eduard Wulff I have the same problem, but you can try - after unsuccessful printing,- to switch off the G85 and switch on again. After that, my G85 is scanning again. -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
Yeah! Flipping the switch - again - makes the device scan It even tried to print - what came out resembles a testpage and I could print the subject of an email from KMail ... The things changed: I installed the ubuntu5.1 version of Ghostscript 8.71 from lucid-updates. So there is hope for 5.2 ;-) Just in case I will replace my nearly empty black cartridge tomorrow. -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
Sorry, it must be hp-check -r -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
Here is 'hp-check -r'. Another question. I think I did add the repository for proposed fixes and updated / installed Ghostscript, but how do I check if it is installed and from what repo? ** Attachment added: hp-check -rt http://launchpadlibrarian.net/48397742/hp-check.log -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
last night I installed some additional software from hp* here is the list. A HP icon appeared on the notify area. I printed this URL page: http://start.ubuntu.com/10.04/Google/ and I got the following error: Thu 13 May 2010 11:24:05 AM CDT /usr/lib/cups/filter/hpcups failed PAGE: 1 1prnt/backend/hp.c 768: ERROR: cannot open channel PRINT Here is the list of hp* related packages on my system dpkg-query -l 'hp*' ** Attachment added: hp* packages on the system http://launchpadlibrarian.net/48398255/dpkg-query.out -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
I have noticed that with the kernel module usblp loaded, I see two URI for a single HP OfficeJet-G85, one is usb://HP/ the second one is hp://. What is the difference? I have switched between these two and there is no difference when it comes to printing, none is working. -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
Amir, the two URIs are for two CUPS backends, the usb:/... is for the generic USB backend coming with CUPS. Using this backend you cannot scan or check ink levels. The hp:/... URI is for the HPLIP CUPS backend which is part of HPLIP. This backend enables support for the full functionality of HP's printers and multi-function devices. So you have to generally prefer this one. In your case the HPLIP backend is used and it does not succeed to communicate with your printer. You can try the usb:/... URI to try the other backend. Please post also the output of ls -l /dev/usb/lp* /dev/bus/usb/*/* lsusb lpinfo -v cp-check -r The problem is most probably an upstream problem of HPLIP, adding HPLIP upstream task ... ** Package changed: cups (Ubuntu) = hplip (Ubuntu) ** Also affects: hplip Importance: Undecided Status: New -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
I don't know what cp-check -r is and can't find it. Here are the rest of components that you requested ** Attachment added: list of /dev/usb and /dev/bus/usb http://launchpadlibrarian.net/48367271/ls-l.out -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
** Attachment added: lsusb.out http://launchpadlibrarian.net/48367281/lsusb.out -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
** Attachment added: lpinfo -v http://launchpadlibrarian.net/48367295/lpinfo-v.out -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
apport information ** Tags added: apport-collected ** Description changed: Binary package hint: cups Package: CUPS Ubuntu 10.04 (LTS) fresh install (not an upgrade) My HP-OfficeJet-G85 is connected via USB. This is AMD64 machine and previously running 8.04 (LTS). With Hardy, I had the same printer connected via USB and working fine with two printer names G85 (for local prints), G85-RAW for prints from the network machines (Windows XP, Max OS X and Fedora 12). Things just worked. After the fresh install of 10.04, I see the printer defined and ready as OfficeJet-G85 and set as default. But nothing prints to the device and no errors from the local machine. I have not even tried to define the RAW printer for other clients' use yet. I need to get the local printing working first. I tried all four device drivers (HP, CUPS+GutenPrint Simpler, CUPS+GutenPrint, Foomatic) and none has worked. I can print to a PDF file. I tried the printer from Firefox, command line lp a text file and via evince to print a PDF file. Nothing comes out of the printer and jobs appear to complete successfully. CUPS accepts a print a test page and it thinks it is done but still no pages being printed. - What do I need to do to help with re-mediating this unfortunate - situation. + What do I need to do to help with re-mediating this unfortunate situation. + --- + Architecture: amd64 + CupsErrorLog: + E [11/May/2010:07:57:29 -0500] [cups-driverd] Bad driver information file /usr/share/cups/drv/sample.drv! + E [11/May/2010:08:07:18 -0500] Returning IPP client-error-document-format-not-supported for Print-Job (ipp://localhost/printers/OfficeJet_G85) from localhost + E [11/May/2010:08:31:03 -0500] [cups-driverd] Bad driver information file /usr/share/cups/drv/sample.drv! + DistroRelease: Ubuntu 10.04 + InstallationMedia: Ubuntu 10.04 LTS Lucid Lynx - Release amd64 (20100429) + Lpstat: device for OfficeJet_G85: usb://HP/OfficeJet%20G85?serial=SGG14E32RFVL + MachineType: LENOVO 8702z + Package: cups 1.4.3-1 + PackageArchitecture: amd64 + Papersize: letter + PpdFiles: OfficeJet_G85: HP Officejet g85, hpcups 3.10.2 + ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-22-generic root=UUID=ee91e7b4-e44a-490f-aee9-a84f60551df9 ro quiet splash + ProcEnviron: + LANG=en_US.utf8 + SHELL=/bin/bash + ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2 + Tags: lucid + Uname: Linux 2.6.32-22-generic x86_64 + UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare sudo + dmi.bios.date: 09/04/2007 + dmi.bios.vendor: LENOVO + dmi.bios.version: 2SKG28A + dmi.board.asset.tag: To Be Filled By O.E.M. + dmi.board.name: To be filled by O.E.M. + dmi.board.vendor: LENOVO + dmi.board.version: To be filled by O.E.M. + dmi.chassis.type: 3 + dmi.chassis.vendor: To Be Filled By O.E.M. + dmi.chassis.version: To Be Filled By O.E.M. + dmi.modalias: dmi:bvnLENOVO:bvr2SKG28A:bd09/04/2007:svnLENOVO:pn8702z:pvrLENOVO3000:rvnLENOVO:rnTobefilledbyO.E.M.:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.: + dmi.product.name: 8702z + dmi.product.version: LENOVO 3000 + dmi.sys.vendor: LENOVO ** Attachment added: BootDmesg.txt http://launchpadlibrarian.net/48275359/BootDmesg.txt -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
apport information appended. additional attachment: (All text) lpinfo-v.out contains lpinfo -v info lsmod4usb.outcontains lsmod | fgrep usb info VarLogMessages.out contains tail -f /var/log/messagers info indicating printer disable and enable. ** Attachment added: contains lpinfo -v info http://launchpadlibrarian.net/48275743/lpinfo-v.out -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
** Attachment added: lsmod | fgrep usb info http://launchpadlibrarian.net/48275783/lsmod4usb.out -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
** Attachment added: tail -f /var/log/messages, enable, disable priner http://launchpadlibrarian.net/48275818/VarLogMessages.out -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
Now I'm confused. I followed instructions in comment #3, added proposed repo and updated Ghostscript. I installed hplip-cups package. What should I use for PPD. The printer config dialog proposes the following: HP OfficeJet G85 hpijs, 3.10.2 HP OfficeJet G85 - CUPS + GutenPrint v5.2.5 Simplified HP OfficeJet G85 - CUPS + GutenPrint v5.2.5 HP OfficeJet G85, hpcups 3.10.2 (Currently is used by my printer) HP OfficeJet G85 Foomatic/cdj550 /usr/share/cups/drv contains the following: hpcups.drv hpijs.drv sample.drv But I get errors for sample.drv! So do I have my printer configuration incorrect? how do I fix that? BTW, I don't have 'hp-ppd' installed, do I need that? -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
Amir, ignore the sample.drv error, it does not affect you. Choose HP OfficeJet G85, hpcups 3.10.2 as your PPD file. There is no package named hp-ppd in Ubuntu. If there is one, please report a bug on it for it getting removed, as all the PPDs for HP printers are in the HPLIP packages. -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
This is what I see regarding hp-ppd. Which repo is it coming from, universe? aptitude show hp-ppd Package: hp-ppd State: not installed Version: 0.9ubuntu2 Priority: optional Section: universe/utils Maintainer: Ubuntu MOTU Developers ubuntu-m...@lists.ubuntu.com Uncompressed Size: 401k Suggests: linuxprinting.org-ppds Description: HP Postscript Printer Definition (PPD) files Because PostScript is just a page description language, there is a need to provide a mechanism for a print spooler to customize the PostScript Job to the actual printer device. A PPD (PostScript Printer Definitions) specify the device specific PostScript commands needed to utilize printer features (such as printing quality, paper tray, duplex printing). This package contains some PPDs for HP printers that are not in package linuxprinting.org-ppds -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
Here is the cups error_log using hpcups. ** Attachment added: CUPS error log using hpcups http://launchpadlibrarian.net/48301154/error_log -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
Sorry, I was out of town. I'll get the info this evening. Meanwhile, I tried to print from Firefox (the Ubuntu Start Page for Lucid) and I check the cups error log and I noticed this error even though the job was reported completed and not pages printed: E [07/May/2010:13:35:48 -0500] [cups-driverd] Bad driver information file /usr/share/cups/drv/sample.drv! Would this be an issue? -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
There were no errors in/var/log/cups/error_log but I applied the update as suggested (ghostscript-packages from proposed repository) and everything is working fine now. Thanks. -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
Exactly the same symptoms here on an Acer Extensa 5220 notebook. G85 printer is attached via USB. I have a fresh install of Ubuntu 10.04 with updates. It worked before on Ubuntu 9. Printing on parallel Windows XP SP3 installtion is working fine. Where can I look at for more debugging information? -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
Can you supply an error_log as described in the CUPS error_log section of https://wiki.ubuntu.com/DebuggingPrintingProblems? Thanks. ** Changed in: cups (Ubuntu) Status: New = Incomplete -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 576491] Re: CUPS does not print to HP OfficeJet-G85
Please apply also the proposed fix of bug 539708, as some of the drivers are affected by that bug. -- CUPS does not print to HP OfficeJet-G85 https://bugs.launchpad.net/bugs/576491 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
