[Bug 591129] Re: Install Button not Working - nothing happens

2011-07-21 Thread ThalesFC
*** This bug is a duplicate of bug 499937 ***
https://bugs.launchpad.net/bugs/499937

I had the same problem, solved it by:

openning the terminal:

sudo software-center [deb-file-to-install]

in my case:

sudo software-center nautilus-dropbox_0.6.8_amd64.deb

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  Install Button not Working - nothing happens

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[Bug 591129] Re: Install Button not Working - nothing happens

2010-08-18 Thread Kiwinote
*** This bug is a duplicate of bug 499937 ***
https://bugs.launchpad.net/bugs/499937

Hi Jorge! Thanks a lot for that last comment. The install/remove buttons
in s-c don't work in this case because the policykit authentication
agent (the password dialog daemon) isn't running. If the agent isn't
running, this also explains all the other issues you listed. The
authentication agent should be listed in the startup applications of
gnome, but it seems that this is not always the case. For s-c I have
resolved the issue (not yet released) by manually starting the
authentication agent if it is not running. This is just a workaround, as
ideally the authentication agent should be running anyway. It would be
great if you could report the issue described in your last comment, as a
new bug against something gnome-related so that the right people get to
see it, and can hopefully resolve the bigger issue. Once again thanks
for your great help and please continue to report any bugs you may find.

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[Bug 591129] Re: Install Button not Working - nothing happens

2010-08-18 Thread Kiwinote
*** This bug is a duplicate of bug 499937 ***
https://bugs.launchpad.net/bugs/499937

Hi Jorge. I just read your comment in the other bug as well. (And no,
your comments aren't noise, they are actually very insightful, as this
is the first time someone has mentioned failsafe mode.) If I'm not
mistaken one of the 'features' of failsafe mode is that it doesn't start
any of the startup applications. The only way to deal with this is that
each individual application starts the policykit authentication agent if
it isn't running. This is what I have modified software-center to do
(available next week sometime). Thanks again for your help!

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[Bug 591129] Re: Install Button not Working - nothing happens

2010-08-17 Thread Jorge Q
*** This bug is a duplicate of bug 499937 ***
https://bugs.launchpad.net/bugs/499937

Maybe the problem in bigger than that, because I have the same problem
after reinstall pulseaudio (because headphones don't mute speakers)
startup applications doesn't work (specially nm-applet --sm-disable is
the most important, maybe the policy kit), Installation by Ubuntu
software center the same problem than here, In Ubuntu tweak I cannot
unlock anything and some administratives task cannot do since pulse
audio uninstall for instance, I cannot change my own user privileges or
activate propietary drivers and my folders (Documents, Downloads,
Public, etc) in the left panel of Nautilis dissapear and cannot put them
n its original place, among others task and weird things. Take in
account that my user is a sudoer and all this stuff worked before.
Another friend had the same problem and follow the steps to update pulse
audio and the same.

I try removing completely (even home directory) and recreate my user
from another sudoer and again the same problems. But if I create a new
administrator user, it have everything correct, something in another
place that have a record for users permissions or something is the
problem, because even re creating the problematic user cannot recover
its original situation.

I expect that this give you some clues about this problem or still
better maybe exists a solution from another problem described here.

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[Bug 591129] Re: Install Button not Working - nothing happens

2010-08-14 Thread Kiwinote
*** This bug is a duplicate of bug 499937 ***
https://bugs.launchpad.net/bugs/499937

Hi! Thanks for your bug report. The bug you describe has already been
reported by someone else, so I will mark this bug as a duplicate of the
other one. Please continue to report any bugs you may find in software-
center. Thanks again for your help!

** This bug has been marked a duplicate of bug 499937
   [master] install/remove buttons don't react when policykit is not running

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[Bug 591129] Re: Install Button not Working - nothing happens

2010-07-29 Thread Fred
Hey,
I recently discovered this problem too. It's probably a problem related to 
PolicyKit, indeed, and we can verify this very simply : the problem is solved 
by starting the software-center in the shell, via sudo software-center. 

I wanted to add two things to the discution : 
1/ the solution proposed by quarkrad doesn't work on my computer ;
2/ the problem can be extended to all the other applications which require a 
call to PolicyKit Authentication Agent. For example, on my computer, I have 
exactly the same problem in the screen System  Administration  Users  
Groups. None of the buttons work properly, for example Advanced parameters or 
Add [a user].

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[Bug 591129] Re: Install Button not Working - nothing happens

2010-07-04 Thread Ken Anderson
I had this problem. Upon suggestion on irc i tried sudo apt-get -f
install and it seemed to clear things up. It not only affected software
center but also synaptic, upgrade center and apt-get in terminal.

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[Bug 591129] Re: Install Button not Working - nothing happens

2010-07-04 Thread nUboon2Age
** Changed in: software-center (Ubuntu)
   Status: Incomplete = Confirmed

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[Bug 591129] Re: Install Button not Working - nothing happens

2010-07-04 Thread nUboon2Age
THE ESSENCE OF THIS USC BUG is that USC fails silently and inexplicably leaving 
the new user (the target audience for Ubuntu Software Center) in the dark as to 
what to do next.  Below are listed least three slightly different circumstances 
that result in this bug.
.  
FIXES: 1) Minimally the USC needs to give a) meangful error message that b) 
provide a course of resolution action doable by a new Ubuntu user.  There are 
probably always going to be circumstances where USC will fail so *at least* 
meaningful error messages are always going to be a bottom line requirement.
2) Even better would be if USC attempted to resolve the underlying issues that 
are triggering the bug.  So if it is an apt-get problme maybe running running 
apt-get -f install . (For more see http://www.linux.com/archive/feed/48910 for 
an escalating solutions for when apt-get fails).
3) One easy partial 'fix' that at least sometimes will avoid triggering the bug 
is to change the default to have the application menu item run with 'gksudo 
softwarecenter' instead of its current default which is simply 
'softwarecenter'.  This would avoid some of the policykit errors.  


3 TRIGGERS/WORK AROUNDS FOUND (SO FAR):
1a) In the quarkrad's forum post ( 
http://ubuntuforums.org/showthread.php?t=1500473 ) according to post #18 he 
said it  appears a policykit startup program was launching a KDE rather than a 
gnome version.  He did a workaround by
[quote] 
 System/Preferences/Startup Applications
 
 Under the Startup Programs tab uncheck PolicyKit Authentication Agent. Click 
on Add to create a new startup program. In the
   Add Startup Program window enter the following in the Command: box - 
 
 /usr/lib/policykit-1-gnome/polkit-gnome-authentication-agent-1
 
 In the Name: box give the new startup program a name -I called mine gnome 
Policy Kit. Click on save and have this as the new 'policykit startup program'. 
I can now install programs from the Software Centre.
[/quote]
 
1b) Hazbeen in the same forum thread, reports this workaround worked: 
  Go to: System Prefs Main Menu highlight the Software center, click 
properties add gksudo without quotes to the beginning of the Command

1c) GMos'  bug report post #7 above described a similar policy kit error
resolved by running 'sudo'.

2) In the same forum thread  in post #15  urobb reports being able to
resolve the issue by removing ubuntu-restricted-extras from the
repository list.

3) Ken Anderson reported extremely similar symptoms but in addition had
to resolve some kind of issue apt-get was running into (possibly with
previously incompletely installed packages) resolved by 'sudo apt-get
-f' first.  Then Software Center resumed normal functioning.

Ken Anderson reports (post #8 above) he's using: 
 OS: 10.04 lucid,  
 apt 0.7.25.3ubuntu9, 
 Ubuntu Software Center 2.0.5

And Ken reported 7/4/2010 on the #ubuntu-beginners irc channel as philw
zkriesse duanedesign and newboon2age were assisting him (excerpted from
http://irclogs.ubuntu.com/2010/07/04/%23ubuntu-beginners.txt )

[19:55] win_2_linux software center, synoptic nor apt-get is working

software center and synaptic start then go gray and quit

Tried apt-get upgrade because the upgrade manager doesn't work either:
 bus errordependency tree

USC from terminal:
  /usr/share/software-center/softwarecenter/apt/aptcache.py:40: GtkWarning: 
gtk_container_add: assertion `GTK_IS_CONTAINER (container)' failed
 gtk.main_iteration()
 Bus error

Ken then tried solution  
Result:
 still grays out and quits

gksudo software-center:
 starts up, turns gray and quits
 doesn't ask for password, apt-get doesn't work either nor synaptic nor upgrade 
center 

sudo synaptic: 
  bus error

(sudo?) apt-get: 
  dependency tree errors bus error

$ sudo apt-get check
Reading package lists... Done
 Bus errordependency tree... 0%

sudo apt-get -f install
 ok things worked

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[Bug 591129] Re: Install Button not Working - nothing happens

2010-06-19 Thread quarkrad
This worked for me - it appears a policykit startup program was
launching a KDE rather than a gnome version.

The solution is:

System/Preferences/Startup Applications

Under the Startup Programs tab uncheck PolicyKit Authentication Agent.
Click on Add to create a new startup program.  In the Add Startup
Program window enter the following in the Command: box -

/usr/lib/policykit-1-gnome/polkit-gnome-authentication-agent-1

In the Name: box give the new startup program a name -I called mine
gnome Policy Kit.  Click on save and have this as the new 'policykit
startup program'.  I can now install programs from the Software Centre.

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[Bug 591129] Re: Install Button not Working - nothing happens

2010-06-19 Thread Gijs Mos
I have this problem too.

Running fresh Lucid install with all recent patches on. Kernel:
2.6.32-22-generic #36-Ubuntu SMP Thu Jun 3 19:31:57 UTC 2010 x86_64
GNU/Linux.

The above does not work for me. However, if I start 
/usr/lib/policykit-1-gnome/polkit-gnome-authentication-agent-1 from a terminal 
window, I get: 
---
g...@roadrunner-u:~$ 
/usr/lib/policykit-1-gnome/polkit-gnome-authentication-agent-1

(polkit-gnome-authentication-agent-1:3748): GLib-GObject-WARNING **:
cannot register existing type `_PolkitError'

(polkit-gnome-authentication-agent-1:3748): GLib-CRITICAL **: 
g_once_init_leave: assertion `initialization_value != 0' failed

and while I leave  
/usr/lib/policykit-1-gnome/polkit-gnome-authentication-agent-1 running the 
Software Center runs as expected.

Some more info.
Running Software Center from a terminal window gives:
---
g...@roadrunner-u:~$ /usr/bin/software-center
/usr/share/software-center/softwarecenter/apt/aptcache.py:40: GtkWarning: 
gtk_container_add: assertion `GTK_IS_CONTAINER (container)' failed
  gtk.main_iteration()

And pressing install for some application then adds:
--
WARNING:root:_on_trans_error: org.freedesktop.PolicyKit.Error.NotAuthorized: 
('system-bus-name', {'name': ':1.56'}) is not authorized: 
org.debian.apt.install-packages
** Message: console message: undefined @1: ReferenceError: Can't find variable: 
showProgress
---

Also tried running Software Center from a terminal with sudo. This gives:
-
g...@roadrunner-u:~$ sudo /usr/bin/software-center
[sudo] password for gmos: 
/usr/share/software-center/softwarecenter/apt/aptcache.py:40: GtkWarning: 
gtk_container_add: assertion `GTK_IS_CONTAINER (container)' failed
  gtk.main_iteration()

but installations work fine after this point.

Hope this helps solving the problem.

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[Bug 591129] Re: Install Button not Working - nothing happens

2010-06-15 Thread quarkrad
Omar,

I do not know how 'paste the logs'.  Where are the logs?  I assume I
should clear them before I do anything.  Also - at least 1 other person
has this trouble - re my post on Ubuntu forums.

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[Bug 591129] Re: Install Button not Working - nothing happens

2010-06-15 Thread quarkrad
Omar,

OK I have found the logs  /var/log/   -  there are a lot of
them.  Which do you want and do I have to clear it first?

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[Bug 591129] Re: Install Button not Working - nothing happens

2010-06-08 Thread Omer Akram
thanks for the bug report can you please start software center from
terminal and then click the install button and paste the logs here.
seems like a policykit bug.

** Changed in: software-center (Ubuntu)
   Status: New = Incomplete

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Re: [Bug 591129] Re: Install Button not Working - nothing happens

2010-06-08 Thread quarkrad
Omer,

I'm very sorry - I have problem as a newbie. What do I have to do to 
send you the 'log'?  Is it some sort of txt file?

Quarkrad


On 08/06/10 09:02, Omer Akram wrote:
 thanks for the bug report can you please start software center from
 terminal and then click the install button and paste the logs here.
 seems like a policykit bug.

 ** Changed in: software-center (Ubuntu)
 Status: New =  Incomplete



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Re: [Bug 591129] Re: Install Button not Working - nothing happens

2010-06-08 Thread quarkrad
Omer,

This is the output in terminal

d...@dadubuntu:~$ software-center
/usr/share/software-center/softwarecenter/apt/aptcache.py:40: 
GtkWarning: gtk_container_add: assertion `GTK_IS_CONTAINER (container)' 
failed
   gtk.main_iteration()

Quarkrad

On 08/06/10 09:02, Omer Akram wrote:
 thanks for the bug report can you please start software center from
 terminal and then click the install button and paste the logs here.
 seems like a policykit bug.

 ** Changed in: software-center (Ubuntu)
 Status: New =  Incomplete



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