[Bug 655950] Re: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss
I'm aware this is milestone-Beta and I only reported it during Natty Alpha 2 iso-testing so the Release Notes will hopefully still reflect the potential for data loss. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/655950 Title: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 655950] Re: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss
I understand this being marked as "milestone beta" and I'm sure that's a challenge. I do appreciate the complexity of dealing with this issue. With Alpha 2 iso-testing coming up I see no need to re-report this bug but given the fact that I've had no feedback from either Evan or Colin I'm curious what the status is regarding bug 652852 ? Have any redesign decisions been made? Noobs want an easy and safe installation process. It appears we've done quite well not offering any insane options if four primary partitions already exist, so I think that should stop most noobs from proceeding w/o advice. OTOH, if three or less primary partitions exist, it is so easy to resize an existing Win partition and then choose "Use the largest continuous free space" it's almost a "no-brainer". Is there any chance of that being included in this bug-fix? Or should I continue filing reports regarding the lack of that option? I often feel that I'm thrashing about with no hope of surviving and I really hate having to type replies like I did here: http://ubuntuforums.org/showthread.php?t=1679051 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/655950 Title: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 655950] Re: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss
This is a nasty looking bug indeed! And quite irresponsible from Canonical to continue shipping this bug. A 10.10.1 would have been a wiser decision. Luckily I was already alert that Ubuntu could ship data-loss installer bugs (faulty grub or mbr, etc.) so I take special care to first check out the forums. Then I'll back up mbr and stray away from any 'auto' partitioning options -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/655950 Title: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 655950] Re: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss
Some welcome changes indeed, thanks to all involved. It's hard to tell someone that their system is wrecked when they think they chose the "safe" option. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/655950 Title: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 655950] Re: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss
@ Robbie Williamson, Definitely a step in the right direction. Thank you. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/655950 Title: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 655950] Re: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss
@ Erick, I added the following statement to the "Boot, installation, upgrade and post-install" section of "Known Issues" on the10.10 release notes, where these notices are typically found : * In dual boot installs, side-by-side partitioning can be overridden by the user, resulting in data loss. After selecting the "Install alongside other operating systems" option, clicking on either the "Use entire partition" of "Use entire disc" buttons will override the side-by-side partitioning and result in a loss of data. (Bug:655950) https://wiki.ubuntu.com/MaverickMeerkat/ReleaseNotes#Boot, installation, upgrade and post-install -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/655950 Title: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 655950] Re: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss
@ Robbie Williamson, Would it still be possible to amend the 10.10 Release notes? I realize it's a bit of a stretch to think everyone will read them but the devs certainly made the recommendation to read the Release notes very prominent on the same page of the installer where language is selected. Currently their is an "Installer" link to the right hand side of the notes but it only says, "The Ubiquity Installer has been redesigned to be easier to use as well as to install drivers and download updates during installation." I don't know what exception would be required to edit that, but if we could add a prominent warning to the effect that [after selecting the "Install alongside other operating systems" option clicking on either the "Use entire partition" of "Use entire disc" buttons may. or quite likely will, result in a loss of data]. Could we ask a member of the Release Team? I'd feel a bit better if I could at least point to the release notes when telling someone they need to use TestDisk/PhotoRec to recover their data. @ Evan Dandrea, I'm looking forward to working with you. I'm sure this won't be easy and will undoubtedly require some consultation with the designers. You may first want to see if you agree with my decision on marking bug 659106 and bug 682429 as duplicates. I'll certainly try to help with testing in any way possible. I am curious though if the use of Xubuntu for 11.04 testing would matter since Unity is a bit flaky on my hardware? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/655950 Title: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 655950] Re: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss
So no fix is possible for 10.10 (sorry), but we will simply things in 11.04...so once "side by side" is selected, you can't overwrite. ** Also affects: ubiquity (Ubuntu Natty) Importance: High Assignee: Evan Dandrea (ev) Status: Triaged ** Changed in: ubiquity (Ubuntu Natty) Status: Triaged => Confirmed ** Changed in: ubuntu-release-notes Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/655950 Title: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 655950] Re: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss
** Changed in: ubiquity (Ubuntu) Assignee: (unassigned) => Evan Dandrea (ev) ** Changed in: ubiquity (Ubuntu) Milestone: None => ubuntu-11.04-beta -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/655950 Title: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 655950] Re: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss
@ Robbie Williamson, I believe, with a fair amount of certainty, that the option to "update this installer" was also removed from ubiquity in 10.10. That was a nice feature in 10.04, I don't recall if it was present in 9.10 or not. The 10.10 installer does include the option to download updates during installation but that's quite a different thing. I'd also recommend looking at the duplicates and comparing assignments, importance, etc. Unless Colin Watson has resigned he is the one to speak to. I tried at the ubuntu-installer team as Lance (my qa-testing moniker), and I even tried at Ayatana as Erick Brunzell to no avail! So far all of my efforts may just as well have been sent to Santa at the North Pole :^/ This bug, combined with ongoing Wubi problems following initial updates as described here: http://ubuntuforums.org/showthread.php?t=1639198 And the recent failings at the Ubuntu forums to even allow posting will IMHO very soon result in rumors of Ubuntu's demise :^( -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/655950 Title: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 655950] Re: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss
@Robbie Williamson 'definitely appears to be an issue with how we communicate partitioning to users' I add that there is a pretty deadly issue also with the way we *deliver* partitioning. Communication, sure, confusion. But that is not what is trashing whole drives, it is the incorrect function which is loosing data. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/655950 Title: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 655950] Re: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss
Not making any promises yet, but there definitely appears to be an issue with how we communicate partitioning to users in the installer by the number of comments/dups/forum posts. Looking into how best to resolve this in Natty (11.04), and if a fix is possible in for 10.10. ** Changed in: ubiquity (Ubuntu) Status: Won't Fix => Triaged ** Changed in: ubiquity (Ubuntu) Importance: Undecided => High -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/655950 Title: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 655950] Re: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss
Joshua, ftr...the installer (if connected to the internet) has the ability to upgrade itself before running. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/655950 Title: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 655950] Re: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss
Ubuntu's reputation is certainly being harmed by this. There should be a 10.10.1 release, strictly because this bug is something that cannot be remedied by patching/updating after install. The installer is the problem, it is known to be dangerous, and continuing to distribute it this way is irresponsible and contemptuous. This should be urgently dealt with. Where is data security? How does it look when you tell someone newly interested in Ubuntu how great it is, and then you provide them a CD along with a warning not to choose certain options during install? (Especially a "safe" side-by- side install?) ...And, if they get it wrong, they'll lose all the data on their hard drive. This will without-a-doubt make people lose all faith in Ubuntu, and they won't even try it... and they won't try the next release either, and so on. Is this the first impression that wants to be conveyed? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/655950 Title: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 655950] Re: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss
Another one bites the dust: http://ubuntuforums.org/showthread.php?t=1667559 Quote: "I lost my entire windows partition due to a misleading option in ubuntu 10.10 installation. There is an option to install ubuntu side by side. Once that option is selected it should never use entire disk for installation. But that is not the fact. After selecting that option, it will display the largest partition available on disk. We can drag the pointer to select the appropriate size for ubuntu from that partition. But below, there is another option 'Select entire partition'. So 'Select entire partition' should select only that single partition showed above. It should not use entire disk. But it used entire disk (In my case). Isn't it wrong?" Ubuntu's reputation is being harmed here!! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/655950 Title: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 655950] Re: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss
** Summary changed: - Maverick ubiquity confusion w/ auto-resize option + Maverick ubiquity confusion w/ auto-resize option results in OS and data loss -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/655950 Title: Maverick ubiquity confusion w/ auto-resize option results in OS and data loss -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
