[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2020-04-08 Thread Tommy Trussell
UPDATE: On a freshly installed Bionic (minimal install) system I also
had to install libusb-0.1-4


This procedure worked for me to get a Brother DCP-7020 scanner working in 
Ubuntu 18.04 Bionic.

For this procedure the user is "bob"

1) Install the latest brscan2 package (I have brscan2-0.2.5-1.amd64.deb
which I downloaded in 2014)

2) Manually link the drivers brscan2 installed into /usr/lib/x86_64
-linux-gnu/sane/ and /usr/lib/x86_64-linux-gnu/

[Note that in /usr/lib64/sane/ BOTH libsane-brother2.so and
libsane.brother2.so.1 both link to libsane-brother2.so.1.0.7 so the
others could all link to that one file but this is easier.]

  bob:~$ cd /usr/lib/x86_64-linux-gnu/sane

  $ sudo ln -sf /usr/lib64/sane/libsane-brother2.so
  $ sudo ln -sf /usr/lib64/sane/libsane-brother2.so.1
  $ sudo ln -sf /usr/lib64/sane/libsane-brother2.so.1.0.7

  bob:/usr/lib/x86_64-linux-gnu/sane$ cd ..

(now in directory /usr/lib/x86_64-linux-gnu/ )

  $ sudo ln -sf /usr/lib64/libbrcolm2.so
  $ sudo ln -sf /usr/lib64/libbrcolm2.so.1
  $ sudo ln -sf /usr/lib64/libbrcolm2.so.1.0.1
  $ sudo ln -sf /usr/lib64/libbrscandec2.so
  $ sudo ln -sf /usr/lib64/libbrscandec2.so.1
  $ sudo ln -sf /usr/lib64/libbrscandec2.so.1.0.0

3) Install this libusb library (if it's missing)

  $ sudo apt install libusb-0.1-4

4) At this point scanimage -L should detect the scanner when run as
root.

  $ sudo scanimage -L

4a) If it doesn't work and especially if you're running something other
than Ubuntu Bionic, you might make verify SANE is looking in the right
directory using the debug flag and see where it's not finding the pieces
it needs

  $ SANE_DEBUG_DLL=128 scanimage -L

5) Create a udev file so the scanner is accessible to a scanner group

  $ sudo gedit /lib/udev/rules.d/96-brother-scanner.rules

   -- with the following contents:

# Brother DCP-7020 scanner
SUBSYSTEMS=="usb" \
, ATTRS{idVendor}=="04f9" \
, ATTRS{idProduct}=="0183" \
, ACTION=="add", \
, MODE="0664", \
, GROUP="scanner" \
, ENV{libsane_matched}="yes"

# note this udev instruction ends lines with \
# backslash so the single comma-separated
# udev command is not crammed onto one line.
# END OF FILE

6) Add the user bob to the scanner group (as specified in the udev file
above):

  $ sudo adduser bob scanner

7) If you're bob and you weren't already in the group you'll have to log
out and back in, or reboot the system. To reload udev:

  $ sudo udevadm control --reload-rules

--> Everything should work after you reboot / login / reload. Yay.

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[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2019-04-24 Thread Tommy Trussell
Here's a procedure that worked for me in Ubuntu 18.04 Bionic.

For this procedure the user is "bob"

1) Install the latest brscan2 package (I have brscan2-0.2.5-1.amd64.deb
which I downloaded in 2014)

2) Manually link the drivers brscan2 installed into /usr/lib/x86_64
-linux-gnu/sane/ and /usr/lib/x86_64-linux-gnu/

  bob:~$ cd /usr/lib/x86_64-linux-gnu/sane

  bob:/usr/lib/x86_64-linux-gnu/sane$ sudo ln -sf /usr/lib64/sane
/libsane-brother2.so

[sudo] password for bob:

  bob:/usr/lib/x86_64-linux-gnu/sane$ sudo ln -sf 
/usr/lib64/sane/libsane-brother2.so.1
  bob:/usr/lib/x86_64-linux-gnu/sane$ sudo ln -sf 
/usr/lib64/sane/libsane-brother2.so.1.0.7 
  
  bob:/usr/lib/x86_64-linux-gnu/sane$ cd ..
  
  bob:/usr/lib/x86_64-linux-gnu$ sudo ln -sf /usr/lib64/libbrcolm2.so
  bob:/usr/lib/x86_64-linux-gnu$ sudo ln -sf /usr/lib64/libbrcolm2.so.1
  bob:/usr/lib/x86_64-linux-gnu$ sudo ln -sf /usr/lib64/libbrcolm2.so.1.0.1 
  bob:/usr/lib/x86_64-linux-gnu$ sudo ln -sf /usr/lib64/libbrscandec2.so
  bob:/usr/lib/x86_64-linux-gnu$ sudo ln -sf /usr/lib64/libbrscandec2.so.1
  bob:/usr/lib/x86_64-linux-gnu$ sudo ln -sf /usr/lib64/libbrscandec2.so.1.0.0 


3) At this point scanimage -L should detect the scanner when run as root. 

  $ sudo scanimage -L

3a) If it doesn't work and especially if you're running something other
than Ubuntu Bionic, you might make verify SANE is looking in the right
directory using the debug flag

  $ SANE_DEBUG_DLL=128 scanimage -L

4) Create a udev file so the scanner is accessible to a scanner group

  $ sudo gedit /lib/udev/rules.d/96-brother-scanner.rules

   -- with the following contents:

# Brother DCP-7020 scanner
SUBSYSTEMS=="usb" \
, ATTRS{idVendor}=="04f9" \
, ATTRS{idProduct}=="0183" \
, ACTION=="add", \
, MODE="0664", \
, GROUP="scanner" \
, ENV{libsane_matched}="yes"

# note this udev instruction ends lines with \
# backslash so the single comma-separated 
# udev command is not crammed onto one line. 
# END OF FILE


5) Add the user bob to the scanner group (as specified in the udev file above):

  $ sudo adduser bob scanner

6) If you're bob and you weren't already in the group you'll have to log
out and back in, or reboot the system. To reload udev:

  $ sudo udevadm control --reload-rules

--> Everything should work after you reboot / login / reload. Yay.

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[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2019-04-01 Thread Colan Schwartz
I gave up on Brother after having to fiddle with the config on every OS
upgrade, and I recommend that everyone else do the same.  I tried
opening a support ticket the last time, and they said Linux support is
only available in the forums, which tells me they don't actively support
it any more (if they ever did).

So as suggested in comment #26, I ran out and bought an HP, and never
looked back.  I got everything working fairly quickly, and it hasn't
broken since.

They actually work with the open-source community so I'll keep
supporting them.  I'm never buying a Brother again.

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[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2019-03-28 Thread Tommy Trussell
I just upgraded to from Xenial 16.04 to Bionic 18.04 and unfortunately
the scanner broke again.

Unfortunately the changes affect two places -- udev seems to have made
big changes to the scanner section, so I wrote a completely new udev
file, and the sane-dll backend doesn't look in the same directory.

I composed my new udev script, then after lots of tinkering and some
judicious use of the debug command:

$ SANE_DEBUG_DLL=128 scanimage -L

I discovered the changes to the sane-dll backend. I installed an instance of 
Trusty 14.04 and used the above command to confirm Trusty looked for brother2 
in:
/usr/lib/x86_64-linux-gnu/sane
/usr/lib/sane

Bionic ONLY looks for brother2 in:
/usr/lib/x86_64-linux-gnu/sane

I manually linked the files the brscan2 .deb installs into
/usr/lib/x86_64-linux-gnu/sane/ and /usr/lib/x86_64-linux-gnu/ into
/usr/lib/x86_64-linux-gnu/sane/ and /usr/lib/x86_64-linux-gnu/ and it
seems to work.

I will attempt to write up a procedure (for my benefit if nothing else).
But it may take me a little while.

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[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2016-08-05 Thread Tommy Trussell
I just upgraded to Xenial and the situation is the same. However I
wanted to note that the script in comment #27 didn't work for me.

Here's a procedure to get the brscan2 package work in Ubuntu Trusty or
Xenial:

1) Install the latest brscan2 package (I have brscan2-0.2.5-1.amd64.deb
)

2) Copy the drivers from /usr/lib64 to the correct directory:
  $ cd /usr/lib64  
  $ sudo cp -pr lib* sane /usr/lib

3) Edit the file /lib/udev/rules.d/40-libsane.rules
ADD the following 2 lines

# Brother DCP-7020
ATTRS{idVendor}=="04f9", ATTRS{idProduct}=="0183", ENV{libsane_matched}="yes"

AFTER this line
 
LABEL="libsane_usb_rules_begin"


4) Tell udev to reload the updated rule file
$ sudo udevadm control --reload-rules

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[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2015-09-17 Thread Roland S.
As part of the big bug review for 16.04 LTS I have tested this on 15.10
and the bug is still there.  I think this is a feature request rather
than a bug.

** Changed in: cups (Ubuntu)
   Status: Triaged => Opinion

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[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2012-07-15 Thread stoggy
I couldn't get the ubuntu packaged Brother drivers to work at all.

I got a tool from Brother's website.  That installed the printer, worked
perfectly.

I downloaded the brscan2 and brscan-keytool from brother's website.  At
first this didn't work.  but a strace showed why.  the problem here
isn't the drivers its the libraries, no matter what they have to be in
/usr/lib/  not /usr/lib64/


this cant be a brother problem they have no control where simple scan and the 
like look for libraries.  I re-ran ldconfig but no help.  Had to link.


Here is how i fixed it.  It is just listing the files in the deb, finding the 
libs and linking the /usr/lib64/files to /usr/lib/

for i in `dpkg -c brscan2-0.2.5-1.amd64.deb  | awk '/lib/{gsub(/^\./,,$6); 
print $6}'`; do 
 file=`basename $i`; newdir=`dirname $i | sed -e 's/64//'`; 
 sudo ln -sf $i $newdir/$file;
done

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  Brother's printer/scanner drivers awkward to find and install

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[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2012-03-23 Thread Xavier Guillot
Personally, I never got any answer from Brother, I bought a HP printer,
it works perfectly with HPLIP...

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[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2012-03-21 Thread Vincent Bernat
I also wrote to Brother through the provided form. I have also asked for
source code for the lpd filters. I have pointed them to this page for
additional information.

#8: Did you get some feedback from Brother?

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[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2011-08-23 Thread Paul McQuesten
#21: Just for the record, I also wrote to Brother via the Linux contact
form. Said I would not buy nor recommend another Brother product until
they support Ubuntu.

#20: Worked for me. Thanks. (But Brother has stolen another hour of my
life.)

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[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2011-05-23 Thread Joseph Rios
I officially nominate Yousry as Printer Ninja.  The fix worked
perfectly.  Thank you very much for the clear description.  I'm also
going to email Brother to keep the pressure on them for driver support.

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[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2011-05-12 Thread Kaiser
Yousry Abdallah, thank you very much! Workaround ist good enough for
now.

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[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2011-05-10 Thread Colan Schwartz
I used the contact form over at
https://secure6.brother.co.jp/LinuxContactUs/contact/Linuxform.html.
Maybe if they get enough letters, they'll update the debs faster.

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[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2011-04-28 Thread Yousry Abdallah
Here is a workaround for the problem:

HOWTO: 
Patch brdcp7030lpr-2.0.2-1.i386.deb  cupswrapperDCP7030-2.0.2-1.i386.deb for NN

Problem: 
  dpkg doesn't understand the the libc version 2.13-0ubuntu13 = 2.3.4-1

Solution:
 remove the libc dependency

Instructions:

Create a directory.
move the .deb files into the directory
open a shell
change dir into the directory

For each package do the following:

1.  dpkg -x [package].deb common
2.  dpkg --control [package].deb
3. vim DEBIAN/control
4. remove the Dependency: libc (... line (move to line than press 'dd' than 
ESC:x)
5. cp -a DEBIAN/ common/
6. dpkb -b common [package].deb
7. dpkg --force-all -i [package].deb
8. rm  -rf common DEBIAN

With some additional tweaking (read the other manuals) you should be
able to use your printer. The Scanner should work without these steps.

The state of Linux device drivers is really worsening day by day :(

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[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2011-04-20 Thread Xavier Guillot
Last answer received yesterday evening from Brother Linux Support :

Dear Brother Customer,

Sorry for any inconvenience you may have experienced.

Unfortunately we do not support beta2 environments

We hope this information will be useful to you.  If we can be of further
assistance, please let us know.

Sincerely,

Customer Service
Brother International Corporation

No comment... I told them that Natty final version will be released in
less than 10 days (!), this means at this date all users installing
Ubuntu 11.04 with a Brother printer and drivers not upated will be
unable to make it work anymore ?

I hope they will try to correct it, it does not seem to be a big
problem...

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[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2011-04-17 Thread Kaiser
I'm reporter of Bug 755458.

The annoying Brother printer driver situation gets a new quality with
Natty.

I don't understand why the dependency on libc6 (= 2.3.4-1) is a problem
since 2.13-0ubuntu13 is installed :-(

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[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2011-04-15 Thread Xavier Guillot
Other user has same problem : https://bugs.launchpad.net/ubuntu/+source
/brother-lpr-drivers-laser/+bug/755458

Bug 755458 marked as duplicate of this one.

I also read that Epson will make drivers automatically available by download 
with Avasys and Openprinting project, that's very good, I hope Brother will 
cooperate, too.
http://global.epson.com/newsroom/2011/news_20110331.html

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[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2011-04-15 Thread Till Kamppeter
Epson's drivers are already available for auto-download. Client-side
support for binary driver package auto-download is available from Natty
on. If you connect a supported Epson inkjet to a Natty machine the
driver will be automatically downloaded via OpenPrinting.

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[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2011-04-10 Thread Xavier Guillot
Hello,

Finally, did someone from Brother come to the OpenPrinting Summit ?

Because now in Ubuntu Natty, even with the previous indications, it is
impossible to install Brother DCP 7030 as ther is a problem of
compatibility with libc6...

If I try the solution from Brother -
http://welcome.solutions.brother.com/bsc/public_s/id/linux/en/faq_prn.html#f00090
- it's just the one that I described before but automatic, and it also
installs all ia32 and lib32 that I don't want.

If I try the manual method - download the drivers, dating from February
2008 for the 7030 (!) and sudo dpkg -i --force-all --force-architecture
brdcp7030lpr-2.0.2-1.i386.deb then sudo dpkg -i --force-all --force-
architecture cupswrapperDCP7030-2.0.2-1.i386.deb :

Both fail and I get the error message (translated from french)

brdcp7030lpr:i386 depends from libc6 (= 2.3.4-1).
dpkg : treatment error of brdcp7030lpr:i386 (--install) :
dependency problems  - left unconfigured

Same for cupswrapperdcp7030:i386

So for the moment I am unable to use my Brother printer on Natty...

** Attachment added: Brother-DCP7030.png
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/701856/+attachment/2010917/+files/Brother-DCP7030.png

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[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2011-04-10 Thread Xavier Guillot
Scanner does not work, too. On Brother site, there are this time 64 bits
deb, updated in 2011 for brscan3, I install them, scanner is detected
but when I run Simple Scan, nothing happens...

All (printer + scanner) was working well on Ubuntu Maverick.

Regarding your experience, due to HPLIP software, would the HP Officejet
Pro 8500 A910 - http://www.openprinting.org/printer/HP/HP-
Officejet_Pro_8500_A910 - work better on Ubuntu Natty ?

If Brother does not improve very quickly their drivers, I will change...

** Attachment added: Simple-Scan.png
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/701856/+attachment/2011042/+files/Simple-Scan.png

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Re: [Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2011-02-24 Thread Valeryan_24
I got today an answer from Brother support, here is the copy of the mail 
received :

Dear Brother Customer,

Thank you for your inquiry. The Brother Linux FAQ’s for Linux related 
issues are listed here:
http://welcome.solutions.brother.com/bsc/public_s/id/linux/en/faq_prn.html#f00090

We hope this information will be useful to you.  If we can be of further 
assistance, please let us know.

Sincerely,

Customer Service
Brother International Corporation

I will test this, but I hope you will have better exchange and 
discussion with the Brother developers, perhaps at the OpenPrinting 
Summit if they come.

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[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2011-02-14 Thread Till Kamppeter
I succeeded to get the contacts to the developers of the the Brother
drivers via the PWG contacts. The developers told that they will
investigate the documents and reply you some feedback in a few weeks.

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[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2011-02-14 Thread Till Kamppeter
The Brother developers are also invited to the OpenPrinting Summit in
April, where I will also give a short tutorial about driver packaging.

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Title:
  Brother's printer/scanner drivers awkward to find and install

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Re: [Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2011-02-14 Thread Valeryan_24
Hi,

Thanks a lot again for your help and efforts to make Brother help to fix 
this bug and provide better drivers for Linux and Openprinting foundation.

I hope it will be positive and they will answer to your invitation, have 
an active participation, but if not we would have done our best to try...

I also sent them a message on the contact page you gave me, here is a
copy :

Dear Sir,

I'm a french Linux user (I write here because brother.fr has no specific 
linux support) who use at home a Brother Scan / Printer DCP-7030.

I'm very satisfied of it and it works very well on Linux Ubuntu, but 
driver configuration isn't easy.

I made this bug report on Ubuntu Launchpad :
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/701856

All details are here, well explained, and a responsible for Open 
Printing also contacted you at this purpose.

Please, as Brother still makes a lots of efforts to provide Linux 
drivers, and thanks for that (on contrary to other printer companies), 
that was one of the reason I choosed a Brother printer, would it be 
possible that you update the linux drivers in the way they become 
compatible to Open Printing and Linux distributions standards ?

Because today I want to buy a new color laser printer  scanner for 
home, and at work (where 2/3 of computers run on Ubuntu, too) we need a 
multi-function fax-printer-scanner, but if it remains so difficult and 
unpleasant to configure Brother printers in Ubuntu, perhaps I'll see 
with HP, which provides integrated drivers :
http://hplipopensource.com/hplip-web/index.html
https://help.ubuntu.com/community/HpAllInOne
http://www.linuxfoundation.org/collaborate/workgroups/openprinting

Thanks in advance for your answer. Best regards,

Xavier

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Title:
  Brother's printer/scanner drivers awkward to find and install

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[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2011-02-12 Thread Till Kamppeter
I have also sent the message of comment #3 to the Brother contacts known
at the PWG (Printing Working Group, http://www.pwg.org/).

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Title:
  Brother's printer/scanner drivers awkward to find and install

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[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2011-02-06 Thread Till Kamppeter
** Summary changed:

- Brother's printer drivers awkward to find and install
+ Brother's printer/scanner drivers awkward to find and install

** Changed in: cups (Ubuntu)
   Importance: Undecided = Medium

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Title:
  Brother's printer/scanner drivers awkward to find and install

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[Bug 701856] Re: Brother's printer/scanner drivers awkward to find and install

2011-02-06 Thread Till Kamppeter
till@till:~/ubuntu/cups/bzr/debian-trunk/debian/local/filters/pdf-filters$ 
lpinfo -m | grep -i DCP-7025
openprinting-ppds:0/Brother/BR7025_2_GPL.ppd Brother DCP-7025 BR-Script3
foomatic-db-compressed-ppds:0/Brother-DCP-7025-Postscript.ppd Brother DCP-7025 
Foomatic/Postscript
till@till:~/ubuntu/cups/bzr/debian-trunk/debian/local/filters/pdf-filters$ 

There are two options for the DCP-7025. One is a generic PPD file
(Foomatic/Postscript). This is done by me, as a part of the Foomatic
upstream project which is part of OpenPrinting. The other option is a
native PPD file actually supplied by Brother, but they sent me PPD files
only once, and that was back in 2005 (2005-12-09, see ChangeLog of the
foomatic-db upstream package), well before they started to provide
binary drivers for non-PostScript printers.

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Title:
  Brother's printer/scanner drivers awkward to find and install

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