[Bug 706890] Re: dual monitors garbled display on 10.10 with Radeon X600

2011-07-02 Thread Launchpad Bug Tracker
[Expired for xserver-xorg-video-ati (Ubuntu) because there has been no
activity for 60 days.]

** Changed in: xserver-xorg-video-ati (Ubuntu)
   Status: Incomplete = Expired

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Title:
  dual monitors garbled display on 10.10 with Radeon X600

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[Bug 706890] Re: dual monitors garbled display on 10.10 with Radeon X600

2011-05-03 Thread Bob Paulson
apport information

** Description changed:

  Since I upgraded from Lucid to Maverick (official release with latest
  updates), the display with dual non-mirrored monitors does not work. I
  have a Dell Dimension 9150 with 2 GB RAM, Intel Pentium 4 dual-core 3
  GHz CPU and a Radeon X600 graphics chip. This worked fine in Lucid and
  Windows XP.
  
  My setup: Samsung 17 SyncMaster 171s VGA 60 Hz on left, and 19 Samsung
  SyncMaster 943 DVI 75 Hz on right, both at 1280 x 1024. The Radeon
  controller has a VGA and a DVI socket and the two monitors are connected
  as indicated. Mirrored monitors display fine. But using System -
  Monitor Preferences, uncheck Same image in all monitors, click on
  Apply, and the right-hand monitor (19 DVI) completely garbles the right
  half of the display from top to bottom. Also tried 60 Hz, no change.
  
  I ran Update Manager to get the latest official updates, googled and
  tried various suggestions, such as bleeding.edge xorg stuff, but it
  was no help. Not sure if this is supposed to have been resolved or not.
  So I downgraded to 10.4 where it works fine.
  
  Would be great to get an answer as to how to fix this problem - thanks.
  
  - Bob Paulson
  --- 
  Architecture: i386
  CurrentDmesg:
   [   20.158526] e1000e: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow 
Control: RX/TX
   [   20.158532] e1000e :04:00.0: eth0: 10/100 speed: disabling TSO
   [   20.158758] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
   [   27.951716] EXT4-fs (sda6): re-mounted. Opts: errors=remount-ro,commit=0
   [   31.156016] eth0: no IPv6 routers present
  DRM.card0.VGA.1:
   status: connected
   enabled: enabled
   dpms: On
   modes: 1280x1024 1280x1024 1152x864 1024x768 1024x768 1024x768 832x624 
800x600 800x600 800x600 800x600 640x480 640x480 640x480 640x480 640x480 720x400
   edid-base64: 
AP///wBMLRsANzFIRwUNAQMPIhuM6m+LolpNlCQaUVa/74CBgGFARUAxQAEBAQEBAQEBMCoAmFEAKkAwcBMAUg4RAAAe/QA4TB5RDgAKICAgICAg/ABTeW5jTWFzdGVyCiAg/wBISkRXMTA5MDA2CiAgAG0=
  DistroRelease: Ubuntu 10.10
  InstallationMedia: Ubuntu 10.04.1 LTS Lucid Lynx - Release i386 (20100816.1)
  MachineType: Dell Inc. Dell DXP051
  Package: xserver-xorg-video-ati 1:6.13.1-1ubuntu5
  PackageArchitecture: i386
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-25-generic 
root=UUID=62dcabc5-6150-4217-818b-9e225abe2819 ro splash quiet splash
  ProcEnviron:
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.35-25.44-generic 2.6.35.10
  Tags: maverick maverick
  Uname: Linux 2.6.35-25-generic i686
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
  dmi.bios.date: 10/28/2005
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 0YC523
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 7
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA02:bd10/28/2005:svnDellInc.:pnDellDXP051:pvr:rvnDellInc.:rn0YC523:rvr:cvnDellInc.:ct7:cvr:
  dmi.product.name: Dell DXP051
  dmi.sys.vendor: Dell Inc.
  glxinfo: Error: [Errno 2] No such file or directory
  system:
   distro: Ubuntu
   codename:   maverick
   architecture:   i686
   kernel: 2.6.35-25-generic
  
  --- 
  Architecture: i386
  DistUpgraded: Fresh install
  DistroCodename: natty
  DistroRelease: Ubuntu 11.04
  DistroVariant: ubuntu
  LiveMediaBuild: Ubuntu 11.04 Natty Narwhal - Release i386 (20110427.1)
  Package: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
  PackageArchitecture: i386
  ProcEnviron:
   LANGUAGE=en_US:en
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Tags:  natty ubuntu
  Uname: Linux 2.6.38-8-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  version.compiz: compiz 1:0.9.4+bzr20110415-0ubuntu2
  version.libdrm2: libdrm2 2.4.23-1ubuntu6
  version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
  version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:0.0.16+git20110107+b795ca6e-0ubuntu7
+ --- 
+ Architecture: i386
+ DistUpgraded: Fresh install
+ DistroCodename: natty
+ DistroRelease: Ubuntu 11.04
+ DistroVariant: ubuntu
+ InstallationMedia: Ubuntu 11.04 Natty Narwhal - Release i386 (20110427.1)
+ Package: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
+ PackageArchitecture: i386
+ ProcEnviron:
+  LANGUAGE=en_US:en
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
+ Tags:  natty ubuntu
+ Uname: Linux 2.6.38-8-generic i686
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ 

[Bug 706890] Re: dual monitors garbled display on 10.10 with Radeon X600

2011-05-03 Thread Bob Paulson
I did a clean install of natty on the affected machine. As with the live
CD/USB, it has the same problem - both monitors are completely garbled
when I enable dual non-mirrored monitors. I ran apport-collect 706890
(again, I have no idea why it only lists Dependencies.txt in the
preceding message, it told me on the computer that it was sending a
whole list of stuff as it did last February under maverick).

So I logged out and logged in again with Ubuntu Classic (no effects) and
it works ok.

- Bob

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Title:
  dual monitors garbled display on 10.10 with Radeon X600

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[Bug 706890] Re: dual monitors garbled display on 10.10 with Radeon X600

2011-04-30 Thread Bob Paulson
apport information

** Tags added: natty ubuntu

** Description changed:

  Since I upgraded from Lucid to Maverick (official release with latest
  updates), the display with dual non-mirrored monitors does not work. I
  have a Dell Dimension 9150 with 2 GB RAM, Intel Pentium 4 dual-core 3
  GHz CPU and a Radeon X600 graphics chip. This worked fine in Lucid and
  Windows XP.
  
  My setup: Samsung 17 SyncMaster 171s VGA 60 Hz on left, and 19 Samsung
  SyncMaster 943 DVI 75 Hz on right, both at 1280 x 1024. The Radeon
  controller has a VGA and a DVI socket and the two monitors are connected
  as indicated. Mirrored monitors display fine. But using System -
  Monitor Preferences, uncheck Same image in all monitors, click on
  Apply, and the right-hand monitor (19 DVI) completely garbles the right
  half of the display from top to bottom. Also tried 60 Hz, no change.
  
  I ran Update Manager to get the latest official updates, googled and
  tried various suggestions, such as bleeding.edge xorg stuff, but it
  was no help. Not sure if this is supposed to have been resolved or not.
  So I downgraded to 10.4 where it works fine.
  
  Would be great to get an answer as to how to fix this problem - thanks.
  
  - Bob Paulson
  --- 
  Architecture: i386
  CurrentDmesg:
   [   20.158526] e1000e: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow 
Control: RX/TX
   [   20.158532] e1000e :04:00.0: eth0: 10/100 speed: disabling TSO
   [   20.158758] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
   [   27.951716] EXT4-fs (sda6): re-mounted. Opts: errors=remount-ro,commit=0
   [   31.156016] eth0: no IPv6 routers present
  DRM.card0.VGA.1:
   status: connected
   enabled: enabled
   dpms: On
   modes: 1280x1024 1280x1024 1152x864 1024x768 1024x768 1024x768 832x624 
800x600 800x600 800x600 800x600 640x480 640x480 640x480 640x480 640x480 720x400
   edid-base64: 
AP///wBMLRsANzFIRwUNAQMPIhuM6m+LolpNlCQaUVa/74CBgGFARUAxQAEBAQEBAQEBMCoAmFEAKkAwcBMAUg4RAAAe/QA4TB5RDgAKICAgICAg/ABTeW5jTWFzdGVyCiAg/wBISkRXMTA5MDA2CiAgAG0=
  DistroRelease: Ubuntu 10.10
  InstallationMedia: Ubuntu 10.04.1 LTS Lucid Lynx - Release i386 (20100816.1)
  MachineType: Dell Inc. Dell DXP051
  Package: xserver-xorg-video-ati 1:6.13.1-1ubuntu5
  PackageArchitecture: i386
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-25-generic 
root=UUID=62dcabc5-6150-4217-818b-9e225abe2819 ro splash quiet splash
  ProcEnviron:
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.35-25.44-generic 2.6.35.10
  Tags: maverick maverick
  Uname: Linux 2.6.35-25-generic i686
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
  dmi.bios.date: 10/28/2005
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 0YC523
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 7
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvrA02:bd10/28/2005:svnDellInc.:pnDellDXP051:pvr:rvnDellInc.:rn0YC523:rvr:cvnDellInc.:ct7:cvr:
  dmi.product.name: Dell DXP051
  dmi.sys.vendor: Dell Inc.
  glxinfo: Error: [Errno 2] No such file or directory
  system:
   distro: Ubuntu
   codename:   maverick
   architecture:   i686
   kernel: 2.6.35-25-generic
+ 
+ --- 
+ Architecture: i386
+ DistUpgraded: Fresh install
+ DistroCodename: natty
+ DistroRelease: Ubuntu 11.04
+ DistroVariant: ubuntu
+ LiveMediaBuild: Ubuntu 11.04 Natty Narwhal - Release i386 (20110427.1)
+ Package: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
+ PackageArchitecture: i386
+ ProcEnviron:
+  LANGUAGE=en_US:en
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
+ Tags:  natty ubuntu
+ Uname: Linux 2.6.38-8-generic i686
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ version.compiz: compiz 1:0.9.4+bzr20110415-0ubuntu2
+ version.libdrm2: libdrm2 2.4.23-1ubuntu6
+ version.libgl1-mesa-dri: libgl1-mesa-dri 7.10.2-0ubuntu2
+ version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
+ version.libgl1-mesa-glx: libgl1-mesa-glx 7.10.2-0ubuntu2
+ version.xserver-xorg: xserver-xorg 1:7.6+4ubuntu3
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.0-0ubuntu4
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.14.0-4ubuntu7
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:0.0.16+git20110107+b795ca6e-0ubuntu7

** Attachment added: Dependencies.txt
   
https://bugs.launchpad.net/bugs/706890/+attachment/2099314/+files/Dependencies.txt

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Title:
  dual monitors garbled display on 10.10 with Radeon X600

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[Bug 706890] Re: dual monitors garbled display on 10.10 with Radeon X600

2011-04-30 Thread Bob Paulson
Hi bugbot,

I recently installed Windows 7 on the affected machine, but I ran natty
on it just now from the live USB without installing it. When I switched
to dual non-mirrored monitors, the display was garbled on both. I don't
know if this is a valid test running from the live USB, but I did the
apport-collect thing anyway.

Hope this helps, Bob

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Title:
  dual monitors garbled display on 10.10 with Radeon X600

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[Bug 706890] Re: dual monitors garbled display on 10.10 with Radeon X600

2011-04-27 Thread bugbot
Hey Bob,


Hi, have you had a chance to test if this bug is still present in natty?

If it does (and if you're the original reporter), please boot into natty
and run the command:

  apport-collect bug-number

which will update the bug with fresh logs and tag the bug as affecting
natty.  (It is best to run this right after reproducing the problem.)

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  dual monitors garbled display on 10.10 with Radeon X600

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[Bug 706890] Re: dual monitors garbled display on 10.10 with Radeon X600

2011-04-01 Thread samo_nz
I have the same set up with the same symptoms, however there is a
workaround - Bob, when you enable dual monitors log out and back in
again and it should be ok, you will need to add a logout button to the
panel away from the garbled mess:)

This works but if enabling desktop effects under appearance, the display
gets messed up as described above and a log out and back in again
somehow reverts it back to no effects

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  dual monitors garbled display on 10.10 with Radeon X600

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[Bug 706890] Re: dual monitors garbled display on 10.10 with Radeon X600

2011-02-16 Thread bugbot
** Tags added: maverick

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  dual monitors garbled display on 10.10 with Radeon X600

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[Bug 706890] Re: dual monitors garbled display on 10.10 with Radeon X600

2011-02-13 Thread Bob Paulson
apport information

** Tags added: apport-collected

** Description changed:

  Since I upgraded from Lucid to Maverick (official release with latest
  updates), the display with dual non-mirrored monitors does not work. I
  have a Dell Dimension 9150 with 2 GB RAM, Intel Pentium 4 dual-core 3
  GHz CPU and a Radeon X600 graphics chip. This worked fine in Lucid and
  Windows XP.
  
  My setup: Samsung 17 SyncMaster 171s VGA 60 Hz on left, and 19 Samsung
  SyncMaster 943 DVI 75 Hz on right, both at 1280 x 1024. The Radeon
  controller has a VGA and a DVI socket and the two monitors are connected
  as indicated. Mirrored monitors display fine. But using System -
  Monitor Preferences, uncheck Same image in all monitors, click on
  Apply, and the right-hand monitor (19 DVI) completely garbles the right
  half of the display from top to bottom. Also tried 60 Hz, no change.
  
  I ran Update Manager to get the latest official updates, googled and
  tried various suggestions, such as bleeding.edge xorg stuff, but it
  was no help. Not sure if this is supposed to have been resolved or not.
  So I downgraded to 10.4 where it works fine.
  
  Would be great to get an answer as to how to fix this problem - thanks.
  
  - Bob Paulson
+ --- 
+ Architecture: i386
+ CurrentDmesg:
+  [   20.158526] e1000e: eth0 NIC Link is Up 100 Mbps Full Duplex, Flow 
Control: RX/TX
+  [   20.158532] e1000e :04:00.0: eth0: 10/100 speed: disabling TSO
+  [   20.158758] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
+  [   27.951716] EXT4-fs (sda6): re-mounted. Opts: errors=remount-ro,commit=0
+  [   31.156016] eth0: no IPv6 routers present
+ DRM.card0.VGA.1:
+  status: connected
+  enabled: enabled
+  dpms: On
+  modes: 1280x1024 1280x1024 1152x864 1024x768 1024x768 1024x768 832x624 
800x600 800x600 800x600 800x600 640x480 640x480 640x480 640x480 640x480 720x400
+  edid-base64: 
AP///wBMLRsANzFIRwUNAQMPIhuM6m+LolpNlCQaUVa/74CBgGFARUAxQAEBAQEBAQEBMCoAmFEAKkAwcBMAUg4RAAAe/QA4TB5RDgAKICAgICAg/ABTeW5jTWFzdGVyCiAg/wBISkRXMTA5MDA2CiAgAG0=
+ DistroRelease: Ubuntu 10.10
+ InstallationMedia: Ubuntu 10.04.1 LTS Lucid Lynx - Release i386 (20100816.1)
+ MachineType: Dell Inc. Dell DXP051
+ Package: xserver-xorg-video-ati 1:6.13.1-1ubuntu5
+ PackageArchitecture: i386
+ ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-25-generic 
root=UUID=62dcabc5-6150-4217-818b-9e225abe2819 ro splash quiet splash
+ ProcEnviron:
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcVersionSignature: Ubuntu 2.6.35-25.44-generic 2.6.35.10
+ Tags: maverick maverick
+ Uname: Linux 2.6.35-25-generic i686
+ UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
+ dmi.bios.date: 10/28/2005
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A02
+ dmi.board.name: 0YC523
+ dmi.board.vendor: Dell Inc.
+ dmi.chassis.type: 7
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: 
dmi:bvnDellInc.:bvrA02:bd10/28/2005:svnDellInc.:pnDellDXP051:pvr:rvnDellInc.:rn0YC523:rvr:cvnDellInc.:ct7:cvr:
+ dmi.product.name: Dell DXP051
+ dmi.sys.vendor: Dell Inc.
+ glxinfo: Error: [Errno 2] No such file or directory
+ system:
+  distro: Ubuntu
+  codename:   maverick
+  architecture:   i686
+  kernel: 2.6.35-25-generic

** Attachment added: BootDmesg.txt
   
https://bugs.edge.launchpad.net/bugs/706890/+attachment/1846804/+files/BootDmesg.txt

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Title:
  dual monitors garbled display on 10.10 with Radeon X600

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Re: [Bug 706890] Re: dual monitors garbled display on 10.10 with Radeon X600

2011-02-13 Thread Bob Paulson
On 02/12/2011 08:17 PM, kurt belgrave wrote:
 Can you go back in maverick and run for me
 apport-collect 706890
 So it can help diagnose the issue you are having
Ok, Kurt, I guess all that stuff got automagically entered into the 
thread. I'll get to your other requests soon.

Thanks!

- Bob

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  dual monitors garbled display on 10.10 with Radeon X600

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Re: [Bug 706890] Re: dual monitors garbled display on 10.10 with Radeon X600

2011-02-13 Thread Bob Paulson
On 02/12/2011 08:21 PM, kurt belgrave wrote:
 Lastly attach a screen shot or picture from a cam and attach it to this
 report please.
Here you go. I've since determined that the problem only occurs when I 
have set Appearances-Visual Effects to Normal (which was the default). 
If I set it to None, then the problem doesn't happen. Attached is the 
screen shot.

- Bob


** Attachment added: Dual Monitor problem 2011-02-13.JPG
   
https://bugs.launchpad.net/bugs/706890/+attachment/1846944/+files/Dual%20Monitor%20problem%202011-02-13.JPG

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  dual monitors garbled display on 10.10 with Radeon X600

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[Bug 706890] Re: dual monitors garbled display on 10.10 with Radeon X600

2011-02-12 Thread kurt belgrave
Bob
Can you go back in maverick and run for me 
apport-collect 706890
So it can help diagnose the issue you are having
Cheers

** Changed in: ubuntu
   Status: New = Incomplete

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  dual monitors garbled display on 10.10 with Radeon X600

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[Bug 706890] Re: dual monitors garbled display on 10.10 with Radeon X600

2011-02-12 Thread kurt belgrave
Changing to the correct Package, You can learn more about finding the
right package at https://wiki.ubuntu.com/Bugs/FindRightPackage .and
https://wiki.ubuntu.com/X/Triaging

** Package changed: ubuntu = xserver-xorg-video-ati (Ubuntu)

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  dual monitors garbled display on 10.10 with Radeon X600

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[Bug 706890] Re: dual monitors garbled display on 10.10 with Radeon X600

2011-02-12 Thread kurt belgrave
Lastly attach a screen shot or picture from a cam and attach it to this
report please.

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  dual monitors garbled display on 10.10 with Radeon X600

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[Bug 706890] Re: dual monitors garbled display on 10.10 with Radeon X600

2011-01-25 Thread Bob Paulson
** Tags added: corruption

** Tags added: dual-head
** Tags removed: corruption

** Tags added: corruption

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  dual monitors garbled display on 10.10 with Radeon X600

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