[Bug 750362] Re: [novatel mifi 2372] device is not recognized
[Expired for usb-modeswitch (Ubuntu) because there has been no activity for 60 days.] ** Changed in: usb-modeswitch (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/750362 Title: [novatel mifi 2372] device is not recognized To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/usb-modeswitch/+bug/750362/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 750362] Re: [novatel mifi 2372] device is not recognized
If you still see the driver problem in 11.10 and don't get any logs in /var/log despite enabled logging option, the problem may be with the dispatcher. ** Changed in: usb-modeswitch (Ubuntu) Status: New = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/750362 Title: [novatel mifi 2372] device is not recognized To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/usb-modeswitch/+bug/750362/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 750362] Re: [novatel mifi 2372] device is not recognized
Is the change done with the command are persistent so I can reboot the computer with no problem? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/750362 Title: [novatel mifi 2372] device is not recognized -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 750362] Re: [novatel mifi 2372] device is not recognized
After I executed your command I have been able to configure the connexion since my device was available. After I configured the device I tried to connect but it was not working. I disconnected my device than re-connected the device and I was to able to enable the connect to the internet... May 4 09:17:32 2007-0020 kernel: [407700.232024] usb 1-4: new high speed USB device using ehci_hcd and address 7 May 4 09:17:32 2007-0020 kernel: [407700.369081] usb 1-4: config 1 has an invalid interface number: 5 but max is 4 May 4 09:17:32 2007-0020 kernel: [407700.369086] usb 1-4: config 1 has no interface number 4 May 4 09:17:32 2007-0020 kernel: [407700.388529] scsi9 : usb-storage 1-4:1.5 May 4 09:17:33 2007-0020 kernel: [407701.391493] scsi 9:0:0:0: Direct-Access NVTL Mass Storage 2.31 PQ: 0 ANSI: 0 May 4 09:17:33 2007-0020 kernel: [407701.393059] sd 9:0:0:0: Attached scsi generic sg2 type 0 May 4 09:17:33 2007-0020 kernel: [407701.401975] sd 9:0:0:0: [sdb] Attached SCSI removable disk May 4 09:19:11 2007-0020 AptDaemon: INFO: Quitting due to inactivity May 4 09:19:11 2007-0020 AptDaemon: INFO: Shutdown was requested May 4 09:23:33 2007-0020 kernel: [408061.220868] usbcore: registered new interface driver usbserial May 4 09:23:33 2007-0020 kernel: [408061.220889] USB Serial support registered for generic May 4 09:23:33 2007-0020 kernel: [408061.221594] usbcore: registered new interface driver usbserial_generic May 4 09:23:33 2007-0020 kernel: [408061.221597] usbserial: USB Serial Driver core May 4 09:23:33 2007-0020 kernel: [408061.235302] USB Serial support registered for GSM modem (1-port) May 4 09:23:33 2007-0020 kernel: [408061.236439] usbcore: registered new interface driver option May 4 09:23:33 2007-0020 kernel: [408061.236444] option: v0.7.2:USB Driver for GSM modems May 4 09:23:49 2007-0020 kernel: [408077.012356] option 1-4:1.0: GSM modem (1-port) converter detected May 4 09:23:49 2007-0020 kernel: [408077.012529] usb 1-4: GSM modem (1-port) converter now attached to ttyUSB0 May 4 09:23:49 2007-0020 kernel: [408077.012576] option 1-4:1.1: GSM modem (1-port) converter detected May 4 09:23:49 2007-0020 kernel: [408077.012673] usb 1-4: GSM modem (1-port) converter now attached to ttyUSB1 May 4 09:23:49 2007-0020 kernel: [408077.012715] option 1-4:1.2: GSM modem (1-port) converter detected May 4 09:23:49 2007-0020 kernel: [408077.012818] usb 1-4: GSM modem (1-port) converter now attached to ttyUSB2 May 4 09:23:49 2007-0020 kernel: [408077.012869] option 1-4:1.3: GSM modem (1-port) converter detected May 4 09:23:49 2007-0020 kernel: [408077.012967] usb 1-4: GSM modem (1-port) converter now attached to ttyUSB3 May 4 09:23:49 2007-0020 modem-manager[615]: info (ttyUSB3) opening serial port... May 4 09:23:49 2007-0020 modem-manager[615]: info (ttyUSB0) opening serial port... May 4 09:23:49 2007-0020 modem-manager[615]: info (ttyUSB1) opening serial port... May 4 09:23:49 2007-0020 modem-manager[615]: info (ttyUSB2) opening serial port... May 4 09:23:52 2007-0020 modem-manager[615]: info (ttyUSB3) closing serial port... May 4 09:23:52 2007-0020 modem-manager[615]: info (ttyUSB3) serial port closed May 4 09:23:52 2007-0020 modem-manager[615]: info (ttyUSB3) opening serial port... May 4 09:23:52 2007-0020 modem-manager[615]: info (Novatel): GSM modem /sys/devices/pci:00/:00:1a.7/usb1/1-4 claimed port ttyUSB3 May 4 09:23:52 2007-0020 modem-manager[615]: info (ttyUSB0) closing serial port... May 4 09:23:52 2007-0020 modem-manager[615]: info (ttyUSB0) serial port closed May 4 09:23:52 2007-0020 modem-manager[615]: info (Novatel): GSM modem /sys/devices/pci:00/:00:1a.7/usb1/1-4 claimed port ttyUSB0 May 4 09:23:52 2007-0020 modem-manager[615]: info (ttyUSB3) closing serial port... May 4 09:23:52 2007-0020 modem-manager[615]: info (ttyUSB3) serial port closed May 4 09:23:55 2007-0020 modem-manager[615]: info (ttyUSB1) closing serial port... May 4 09:23:55 2007-0020 modem-manager[615]: info (ttyUSB1) serial port closed May 4 09:23:55 2007-0020 modem-manager[615]: info (Novatel): GSM modem /sys/devices/pci:00/:00:1a.7/usb1/1-4 claimed port ttyUSB1 May 4 09:24:04 2007-0020 modem-manager[615]: info (ttyUSB2) closing serial port... May 4 09:24:04 2007-0020 modem-manager[615]: info (ttyUSB2) serial port closed May 4 09:24:04 2007-0020 modem-manager[615]: info (ttyUSB2) opening serial port... May 4 09:24:07 2007-0020 modem-manager[615]: info (ttyUSB2) closing serial port... May 4 09:24:07 2007-0020 modem-manager[615]: info (ttyUSB2) serial port closed May 4 09:24:07 2007-0020 modem-manager[615]: info (Novatel): GSM modem /sys/devices/pci:00/:00:1a.7/usb1/1-4 claimed port ttyUSB2 May 4 09:24:07 2007-0020 NetworkManager[605]: warn (ttyUSB3): failed to look up interface index May 4 09:24:07 2007-0020 NetworkManager[605]: info (ttyUSB3): new GSM device (driver: 'option1'
[Bug 750362] Re: [novatel mifi 2372] device is not recognized
lsusb Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 003: ID 10d5:5532 Uni Class Technology Co., Ltd Bus 002 Device 002: ID 04cc:1520 ST-Ericsson Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 003: ID 1410:7001 Novatel Wireless Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub sudo lsusb -v -d 1410:7001 Bus 001 Device 003: ID 1410:7001 Novatel Wireless Device Descriptor: bLength18 bDescriptorType 1 bcdUSB 2.00 bDeviceClass0 (Defined at Interface level) bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize064 idVendor 0x1410 Novatel Wireless idProduct 0x7001 bcdDevice0.00 iManufacturer 3 Novatel Wireless, Inc. iProduct2 Novatel Wireless HSPA iSerial 4 01186179191 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 131 bNumInterfaces 5 bConfigurationValue 1 iConfiguration 1 Qualcomm Configuration bmAttributes 0xe0 Self Powered Remote Wakeup MaxPower 500mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber0 bAlternateSetting 0 bNumEndpoints 3 bInterfaceClass 255 Vendor Specific Class bInterfaceSubClass255 Vendor Specific Subclass bInterfaceProtocol255 Vendor Specific Protocol iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes3 Transfer TypeInterrupt Synch Type None Usage Type Data wMaxPacketSize 0x0040 1x 64 bytes bInterval 5 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x82 EP 2 IN bmAttributes2 Transfer TypeBulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 32 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x01 EP 1 OUT bmAttributes2 Transfer TypeBulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 32 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber1 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 255 Vendor Specific Class bInterfaceSubClass255 Vendor Specific Subclass bInterfaceProtocol255 Vendor Specific Protocol iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x83 EP 3 IN bmAttributes2 Transfer TypeBulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 32 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes2 Transfer TypeBulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 32 Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber2 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 255 Vendor Specific Class bInterfaceSubClass255 Vendor Specific Subclass bInterfaceProtocol255 Vendor Specific Protocol iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x84 EP 4 IN bmAttributes2 Transfer TypeBulk Synch Type None Usage Type Data wMaxPacketSize 0x0200 1x 512 bytes bInterval 32 Endpoint Descriptor: bLength 7 bDescriptorType 5
[Bug 750362] Re: [novatel mifi 2372] device is not recognized
Hmm, what I can see there is a device which either does not need any switching or was switched correctly. 1410:7001 is a known TARGET mode ID in usb_modeswitch. In the latter case, there should have been a log file from usb_modeswitch in /var/log though. What I find suspicious are these repeating lines in your syslog: ... usb 1-4: reset high speed USB device using ehci_hcd and address 3 ... I know that some of these on-device install storages are quirky, returning wrong mode sense values and otherwise behaving badly. Try this (as root or with sudo) to prevent the resetting: # echo 1 /sys/bus/usb/devices/1-4/avoid_reset_quirk Check the device address, it may have changed; the 1-4 is from your log. Also, there is no sign that the option driver is binding to the device, even if the device ID is known to it. So you are lacking the serial ports for using the device (should be ttyUSBx). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/750362 Title: [novatel mifi 2372] device is not recognized -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 750362] Re: [novatel mifi 2372] device is not recognized
To address the driver question, try to load it manually (root or sudo): # modprobe -v option # echo 1410 7001 /sys/bus/usb-serial/drivers/option1/new_id -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/750362 Title: [novatel mifi 2372] device is not recognized -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 750362] Re: [novatel mifi 2372] device is not recognized
I don't think usb_modeswitch has ever handled this device; to be certain, I'd like to see a lsusb output. If you enter lsusb with the device plugged, you might recognize the line with its ID (vendor:product). Once you have that, enter lsusb -v -d vendor:product and attach the output. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/750362 Title: [novatel mifi 2372] device is not recognized -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 750362] Re: [novatel mifi 2372] device is not recognized
Should I open a bug again usb_modeswitch ? Several new USB devices (especially high-speed WAN stuff, based on cell phone chipsets containing that feature) have their MS Windows drivers onboard; when plugged in for the first time they act like a flash storage and start installing the driver from there. After installation (and on every consecutive plugging) the driver switches the mode internally, the storage device vanishes (in most cases), and a new device (like an USB modem) shows up. Modem maker Option calls that feature ZeroCD (TM) since it eliminates the need for shipping a separate driver carrier. Yes, my Novatel have Windows drivers onboard and according to my syslog, my device is detected as usb-storage but not as a modem... Apr 29 16:09:19 2007-0020 kernel: [ 406.854675] Initializing USB Mass Storage driver... Apr 29 16:09:19 2007-0020 kernel: [ 406.854850] scsi4 : usb-storage 1-4:1.5 Apr 29 16:09:19 2007-0020 kernel: [ 406.855406] usbcore: registered new interface driver usb-storage Apr 29 16:09:19 2007-0020 kernel: [ 406.855409] USB Mass Storage support registered. Apr 29 16:09:20 2007-0020 kernel: [ 407.855311] scsi 4:0:0:0: Direct-Access NVTL Mass Storage 2.31 PQ: 0 ANSI: 0 Apr 29 16:09:20 2007-0020 kernel: [ 407.856091] sd 4:0:0:0: Attached scsi generic sg2 type 0 Apr 29 16:09:20 2007-0020 kernel: [ 407.865175] sd 4:0:0:0: [sdb] Attached SCSI removable disk -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/750362 Title: [novatel mifi 2372] device is not recognized -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 750362] Re: [novatel mifi 2372] device is not recognized
** Package changed: modemmanager (Ubuntu) = usb-modeswitch (Ubuntu) ** Changed in: usb-modeswitch (Ubuntu) Status: Incomplete = New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/750362 Title: [novatel mifi 2372] device is not recognized -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 750362] Re: [novatel mifi 2372] device is not recognized
Reassigning to 'modemmanager' since it's the likely culprit (or maybe usb-modeswitch) if this Novatel device is actually supposed to do stuff over USB past configuration... ** Package changed: network-manager-applet (Ubuntu) = modemmanager (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/750362 Title: [novatel mifi 2372] device is not recognized -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 750362] Re: [novatel mifi 2372] device is not recognized
I don't think this device is supposed to appear as a mobile broadband device when connected over USB. Can you not use it with Wifi? ** Summary changed: - Broadband device not available in the list when I create a Mobile Broadband Connection + [novatel mifi 2372] device is not recognized -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/750362 Title: [novatel mifi 2372] device is not recognized -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 750362] Re: [novatel mifi 2372] device is not recognized
Don't have Wifi card on this pc I used it with Ubuntu 10.10 on the same pc with USB I can reinstall Ubuntu 10.10 if you want to compare logs... -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/750362 Title: [novatel mifi 2372] device is not recognized -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 750362] Re: [novatel mifi 2372] device is not recognized
Don't need to ;) Please edit /etc/usb_modeswitch.conf and set: EnableLogging=0 to 1; Then plug your device in and wait a little for it to maybe be detected; then attach both /var/log/syslog again and the file that should contain the logs for switching the device (it would probably be under /var/log/usb_modeswitch* if there is one). I hope it's just that the switching code for this modem was somehow dropped. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/750362 Title: [novatel mifi 2372] device is not recognized -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 750362] Re: [novatel mifi 2372] device is not recognized
I edited the file, rebooted the pc, plugged the usb modem and waited... waited... waited... but... no usb_modeswitch* file in /var/log ** Attachment added: syslog https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/750362/+attachment/2032352/+files/syslog -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/750362 Title: [novatel mifi 2372] device is not recognized -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
