[Bug 86426] Re: Printing fails to correctly render on page (print preview, too)
The title of the bug is not really clear, what is the problem exactly described here? There is several printing bug on evolution and mixing them to a same bug is not going to work correctly -- Printing fails to correctly render on page (print preview, too) https://bugs.launchpad.net/bugs/86426 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 86426] Re: Printing fails to correctly render on page (print preview, too)
I created a small test message and printed it to a PostScript file from within Evolution 2.10.1. I have attached the bzip2-compressed version of that file as it demonstrates: 1. output format is 'A4' as opposed to 'Letter' 2. painfully short, non-empty message formatted to print with empty trailing page Let me know if there is any other information that would be useful in solving this bug. ** Attachment added: Test message in PostScript format, compressed using bzip2 http://librarian.launchpad.net/7635343/test_message.ps.bz2 -- Printing fails to correctly render on page (print preview, too) https://bugs.launchpad.net/bugs/86426 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 86426] Re: Printing fails to correctly render on page (print preview, too)
I am using a fresh install of Ubuntu 7.04 on a new machine (x86_64 SMP). [EMAIL PROTECTED]:/etc/cups/ppd$ ls LaserJet-8000.ppd [EMAIL PROTECTED]:/etc/cups/ppd$ grep Default LaserJet-8000.ppd | grep -i A4 [EMAIL PROTECTED]:/etc/cups/ppd$ grep Default LaserJet-8000.ppd | grep -i Letter *DefaultPageSize: Letter *DefaultPageRegion: Letter *DefaultImageableArea: Letter *DefaultPaperDimension: Letter [EMAIL PROTECTED]:/etc/cups/ppd$ Firefox and print-manager test page both work at letter size. I can't print E-mail messages from Evolution as they are sent to the printer as 'A4' size pages and it asks me to load A4 paper of which I have none. I hit 'go' on the printer and it tries to print it on 'legal' size paper which also doesn't work well. I used Evolution under Ubuntu 6.10 to print on letter size paper all the time for important messages. Something broke since then. What other information can I provide to help solve this bug? Where should I look for the trouble? ** Attachment added: Output of printingbuginfo and lpoptions http://librarian.launchpad.net/7600588/debug_info.txt -- Printing fails to correctly render on page (print preview, too) https://bugs.launchpad.net/bugs/86426 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 86426] Re: Printing fails to correctly render on page (print preview, too)
I have the same problem, all settings under the printer properties are set to Letter, yet Evolution still tries to print to A4. Manually changing the DefaultXX lines in /etc/cups/ppd/.ppd to Letter from A4 allowed it to print to Letter. Which indicates to me it is a problem outside of Evolution. I am no expert on CUPS, or the gnome printer configuration tools however. -- Printing fails to correctly render on page (print preview, too) https://bugs.launchpad.net/bugs/86426 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 86426] Re: Printing fails to correctly render on page (print preview, too)
Marking as confirmed; reported by myself, confirmed by Michael R. Head and Greg Schneider. I meant to make this change the last time I commented on the bug, but I didn’t comment in the Launchpad interface itself and I’d forgotten about marking it. ** Changed in: evolution (Ubuntu) Status: Unconfirmed = Confirmed -- Printing fails to correctly render on page (print preview, too) https://bugs.launchpad.net/bugs/86426 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 86426] Re: Printing fails to correctly render on page (print preview, too)
I have the same problem. Hoping it can be fixed. -- Printing fails to correctly render on page (print preview, too) https://bugs.launchpad.net/bugs/86426 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 86426] Re: Printing fails to correctly render on page (print preview, too)
If multiple users are having the problem, is that good enough to get the bug marked “confirmed”? This isn’t a problem that should be permitted for the release. I know that the release is scheduled for one week and one day from now, but Evolution is a major, major component of the overall Ubuntu system. If nothing else, from a user standpoint, it should work correctly. Printing might not be something that more technically knowledgeable users do terribly often, but I know some people whose e-mail filing system is “print it all out and put it in a filing cabinet.” As much as that makes me shudder, I do have the occasional need to print a message, and typically, that message is not less than one page in length, so it is subject to lossage on paper because of this issue. Is there any way to have this fixed by or shortly after the release? Is there any more information that would be useful in attempting to get this problem figured out? It is easily reproduceable, by opening a mail message in Evolution longer than one printed page and attempting to print it or preview it. If it matters, my configuration is to use letter-sized paper, not A4. Also, the problem is reproduceable on printers other than my laser printer; it does the same for my locally connected ink jet printer, too. -- Printing fails to correctly render on page (print preview, too) https://bugs.launchpad.net/bugs/86426 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 86426] Re: Printing fails to correctly render on page (print preview, too)
Very good point Michael. I had filed a similar bug report to this one and it hasn't even been looked at (or at least not commented on/status changed). I don't print all of my emails, but this sort of a bug is a very major one, and very irritating. -- Printing fails to correctly render on page (print preview, too) https://bugs.launchpad.net/bugs/86426 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 86426] Re: Printing fails to correctly render on page (print preview, too)
Michael, Greg, actually all: I do not have this problem. Both print preview and print do correctly show/print my e-mails. I _do_ remember something like what you report when I moved to Feisty alpha some few months ago: no matter what I did, Evolution would always print on A4 (or try to, with the assorted collection of errors and out-of-bound printing). After a series of tries, I found that the system definition for my networked printer was set to A4. I corrected it, and after that all was good. I am not implying this is your case, but justpassing what I did. At this point in time I was still very much KDE; nowadays I am pretty much Gnome. YMMV. -- Printing fails to correctly render on page (print preview, too) https://bugs.launchpad.net/bugs/86426 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 86426] Re: Printing fails to correctly render on page (print preview, too)
On Wed, 2007-04-11 at 18:27 +, hggdh wrote: Michael, Greg, actually all: I do not have this problem. Both print preview and print do correctly show/print my e-mails. I _do_ remember something like what you report when I moved to Feisty alpha some few months ago: no matter what I did, Evolution would always print on A4 (or try to, with the assorted collection of errors and out-of-bound printing). After a series of tries, I found that the system definition for my networked printer was set to A4. I corrected it, and after that all was good. I am not implying this is your case, but justpassing what I did. At this point in time I was still very much KDE; nowadays I am pretty much Gnome. YMMV. All of my settings across the board here are for letter printers, including /etc/papersize on both the client printing system and the print server. The drivers are also configured to use letter printing by default, so unless there is another setting hidden somewhere... I don't know. What I do know is that it shows the print preview on a piece of letter paper, but in the print preview window, it runs off the bottom. It is almost as if the margin setting were negative, but I cannot find anything in my configuration to corroborate that notion. -- Printing fails to correctly render on page (print preview, too) https://bugs.launchpad.net/bugs/86426 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 86426] Re: Printing fails to correctly render on page (print preview, too)
Michael, if several users have a bug you can mark it confirmed. If you want to get that bug fixed maybe you could try to work on it? It's easy to say it should be worked for 7.04, there is thousand of desktop bugs open and the desktop team is really small though, it would be hard to work on everything -- Printing fails to correctly render on page (print preview, too) https://bugs.launchpad.net/bugs/86426 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 86426] Re: Printing fails to correctly render on page (print preview, too)
One thing to look at is the PPD files for your printers. I am assuming (with all the associated risks) that you use CUPS, so the in-use PPDs would be at /etc/cups/etc. Browse them, and find out what are the paper size settings in place. And/Or -- run System/Administration/Printing, select your printer, and check what are the paper size settings. -- Printing fails to correctly render on page (print preview, too) https://bugs.launchpad.net/bugs/86426 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 86426] Re: Printing fails to correctly render on page (print preview, too)
Thing is, it is listed as letter on there (under Admin/Printing) -- Printing fails to correctly render on page (print preview, too) https://bugs.launchpad.net/bugs/86426 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 86426] Re: Printing fails to correctly render on page (print preview, too)
On Wed, 2007-04-11 at 20:00 +, Sebastien Bacher wrote: Michael, if several users have a bug you can mark it confirmed. If you want to get that bug fixed maybe you could try to work on it? It's easy to say it should be worked for 7.04, there is thousand of desktop bugs open and the desktop team is really small though, it would be hard to work on everything Understandable. If I were competent enough to do anything on the programming side of things, I would be more than happy to help. I still poke around when I find things, though I have yet to contribute anything. Most things I encounter are things that I have not the slightest clue what would cause the failure, even if I can narrow things down to the component and get good with providing debugging info... :-) In any case, if I knew where to even begin on some of these bugs, I would be happy to knock them out of the way. This and bug 104382, which not everyone would feel comfortable working around, are bugs that I would love to know how to fix. :-( -- Printing fails to correctly render on page (print preview, too) https://bugs.launchpad.net/bugs/86426 You received this bug notification because you are a member of Ubuntu Bugs, which is the bug contact for Ubuntu. -- ubuntu-bugs mailing list [EMAIL PROTECTED] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 86426] Re: Printing fails to correctly render on page (print preview, too)
I'm getting this, too. It's new in feisty. I've been using evolution to keep track of my wedding invitation addresses and before upgrading, I had printed out the complete list of contacts with evo 2.8, which worked like a charm. After upgrading, I added some new addresses to the list and am finding this new problem. There are a few things that need fixing: 1) There should be a way to select paper size 2) The renderer should never go outside the paper size's boundaries. 3) shrinking the job by a percentage should increase all margins, not just the right and bottom margins. If any of those things were implemented, there would be a reasonable workaround. As such, printing is mostly useless in 2.9.91. The only way around this seems to be to forward all my contacts to myself, load them into an evo 2.8 install on an edgy box and print from there. ** Tags added: feisty-regression -- Printing fails to correctly render on page (print preview, too) https://launchpad.net/bugs/86426 -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 86426] Re: Printing fails to correctly render on page (print preview, too)
I just went through the GNOME bugzilla for Evo, and I couldn't find this bug listed there, so it needs to be forwarded. -- Printing fails to correctly render on page (print preview, too) https://launchpad.net/bugs/86426 -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 86426] Re: Printing fails to correctly render on page (print preview, too)
It means that somebody needs to confirm the problem happens on his computer. There is probably enough informations for that, there is thousand of desktop bugs open and only few people working on them so it might take some time though -- Printing fails to correctly render on page (print preview, too) https://launchpad.net/bugs/86426 -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 86426] Re: Printing fails to correctly render on page (print preview, too)
Ahh. Thanks for the clarification! -- Printing fails to correctly render on page (print preview, too) https://launchpad.net/bugs/86426 -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 86426] Re: Printing fails to correctly render on page (print preview, too)
** Changed in: evolution (Ubuntu) Assignee: Pascal De Vuyst = (unassigned) Status: Needs Info = Unconfirmed -- Printing fails to correctly render on page (print preview, too) https://launchpad.net/bugs/86426 -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 86426] Re: Printing fails to correctly render on page (print preview, too)
Hello, Perhaps I am misunderstanding what “unconfirmed” means, but does that mean that there is no confirmation that the problem exists? If so, is there something else that I can show to demonstrate the problem, other than the PDF from the preview? Thanks! -- Printing fails to correctly render on page (print preview, too) https://launchpad.net/bugs/86426 -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 86426] Re: Printing fails to correctly render on page (print preview, too)
Can you attach the output of the printingbug info script for some basic information about your printing setup. The printingbug info script can be found here: https://wiki.ubuntu.com/PrintingBugInfoScript. ** Changed in: evolution (Ubuntu) Assignee: (unassigned) = Pascal De Vuyst Status: Unconfirmed = Needs Info -- Printing fails to correctly render on page (print preview, too) https://launchpad.net/bugs/86426 -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 86426] Re: Printing fails to correctly render on page (print preview, too)
As per request in previous comment, I have downloaded and run this script… However, there doesn’t appear to be anything of use in here—all other applications print just fine, so this is an Evolution-specific problem. By the way, I did attempt adjusting /etc/papersize to be “letter” instead of “a4”. This had no effect (and I rather didn’t expect it to; the printer configuration resides on a Debian 4.0 server and is automatically loaded by CUPS on this machine when I am connected to my network at home). ** Attachment added: Printing Bug Info Script Output http://librarian.launchpad.net/6494344/printingbuginfo.txt -- Printing fails to correctly render on page (print preview, too) https://launchpad.net/bugs/86426 -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 86426] Re: Printing fails to correctly render on page (print preview, too)
** Attachment added: Dependencies.txt http://librarian.launchpad.net/6478499/Dependencies.txt ** Attachment added: ProcMaps.txt http://librarian.launchpad.net/6478500/ProcMaps.txt ** Attachment added: ProcStatus.txt http://librarian.launchpad.net/6478501/ProcStatus.txt -- Printing fails to correctly render on page (print preview, too) https://launchpad.net/bugs/86426 -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 86426] Re: Printing fails to correctly render on page (print preview, too)
I am attaching a mail from US-CERT that demonstrates the problem at work. Due to hardware limitations, the last line on page one doesn’t even print as it shows up in the PDF. ** Attachment added: Mail from US-CERT showing this problem http://librarian.launchpad.net/6478504/previewWCCONT.pdf -- Printing fails to correctly render on page (print preview, too) https://launchpad.net/bugs/86426 -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
