[Bug 887171] Re: [Hewlett-Packard HP EliteBook 6930p] suspend/resume failure

2012-02-19 Thread toey
I am having the same problem on an EliteBook 8440p running Linux Mint
Debian Edition.

toey@toey-work ~ $ uname -a
Linux toey-work 3.0.0-1-amd64 #1 SMP Sun Jul 24 02:24:44 UTC 2011 x86_64 
GNU/Linux

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  [Hewlett-Packard HP EliteBook 6930p] suspend/resume failure

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[Bug 887171] Re: [Hewlett-Packard HP EliteBook 6930p] suspend/resume failure

2012-02-19 Thread toey
Are you guys running with SSD's?

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  [Hewlett-Packard HP EliteBook 6930p] suspend/resume failure

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[Bug 887171] Re: [Hewlett-Packard HP EliteBook 6930p] suspend/resume failure

2012-01-02 Thread jms
I have a very similar problem -- actually it seems to be the same -- on
an EliteBook 2540p runing Oneiric.

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[Bug 887171] Re: [Hewlett-Packard HP EliteBook 6930p] suspend/resume failure

2011-11-08 Thread Anton
Did some testing yesterday as per
https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume .

I can reproducibly get the hangup after 4-6 suspend/resume cycles, also
from VT1 (using sudo pm-suspend). It does not matter whether I'm logged
in to X or not, or how much memory is in use (tested by starting 2Gig
Vbox Windows).

In most cases, the screen first blanks and then the freeze occurs. In
one case, the freeze was first, and I could catch the kernel oops - see
attached blurry photo (blame Samsung for the crappy camera in the Galaxy
Mini). I'm assuming the other cases also involve an oops, but not
visible. In both cases, the emergency sync hotkey (Ctrl+Alt+SysReq+S)
does not trigger disk activity, and caps-lock is unresponsive (which are
about the the only feedbacks one might still get with a blanked screen).

Also, when resuming after suspend from VT1, the screen remains blank
till I switch to VT7 (X).

In several cases, I saw a 'Battery Critical, going to Hybernate' message, 
though my battery at that moment was still 60%.
In one case, after the Battery Critical, I got the oops. In another case, I got 
a spontaneous reboot. In yet another case, it actually did hibernate. But in 
most cases, there was only the message and no hybernation...

I've captured dmesg three times after boot after the freeze.

1) after Battery Critical - kernel oops; suspend/resume 4 times from VT1 while 
logged in on X
2) after black screen and freeze (could be another oops); suspend/resume 5 
times from VT1 while not logged in on X
3) after spontaneous reboot; suspend/resume 4 times from VT1 while not logged 
in on X

** Attachment added: screen photo of kernel oops
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/887171/+attachment/2589170/+files/2011-11-07%2018.24.46.jpg

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[Bug 887171] Re: [Hewlett-Packard HP EliteBook 6930p] suspend/resume failure

2011-11-08 Thread Anton
** Attachment added: kernel cmdline after Battery Critical - kernel oops
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/887171/+attachment/2589172/+files/cmdline-oops1.log

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[Bug 887171] Re: [Hewlett-Packard HP EliteBook 6930p] suspend/resume failure

2011-11-08 Thread Anton
** Attachment added: kernel cmdline after black screen and freeze
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/887171/+attachment/2589174/+files/cmdline-oops2.log

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[Bug 887171] Re: [Hewlett-Packard HP EliteBook 6930p] suspend/resume failure

2011-11-08 Thread Anton
** Attachment added: dmesg after spontaneous reboot
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/887171/+attachment/2589175/+files/dmesg-post-oops3.log

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[Bug 887171] Re: [Hewlett-Packard HP EliteBook 6930p] suspend/resume failure

2011-11-08 Thread Anton
** Attachment added: dmesg after Battery Critical - kernel oops
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/887171/+attachment/2589171/+files/dmesg-post-oops1.log

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[Bug 887171] Re: [Hewlett-Packard HP EliteBook 6930p] suspend/resume failure

2011-11-08 Thread Anton
** Attachment added: kernel cmdline after spontaneous reboot
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/887171/+attachment/2589176/+files/cmdline-oops3.log

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[Bug 887171] Re: [Hewlett-Packard HP EliteBook 6930p] suspend/resume failure

2011-11-08 Thread Anton
** Attachment added: dmesg after black screen and freeze
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/887171/+attachment/2589173/+files/dmesg-post-oops2.log

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[Bug 887171] Re: [Hewlett-Packard HP EliteBook 6930p] suspend/resume failure

2011-11-08 Thread Anton
Next, I'm gonna try a suggested workaround from 
http://thecodecentral.com/2011/01/18/fix-ubuntu-10-10-suspendhibernate-not-working-bug
This inserts a script in pm/sleep.d to unload ehci and xhci drivers (whatever 
they may be) on suspend (and presumable reload them on resume). Will get back 
with that!

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[Bug 887171] Re: [Hewlett-Packard HP EliteBook 6930p] suspend/resume failure

2011-11-08 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel?  It
will allow additional upstream developers to examine the issue. Refer to
https://wiki.ubuntu.com/KernelMainlineBuilds . If possible, please test
the latest kernel (Not a kernel in the daily directory).  Once you've
tested the upstream kernel, please remove the 'needs-upstream-testing'
tag(Only that one tag, please leave the others). This can be done by
clicking on the yellow pencil icon next to the tag located at the bottom
of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed by the mainline kernel, please add the following
tag 'kernel-fixed-upstream-KERNEL-VERSION'.  For example, if kernel
version 3.1-rc9 fixed and issue, the tag would be: 'kernel-fixed-
upstream-v3.1-rc9'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.


Thanks in advance.

** Tags added: needs-upstream-testing

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[Bug 887171] Re: [Hewlett-Packard HP EliteBook 6930p] suspend/resume failure

2011-11-08 Thread Anton
I'll give it a try. Just to be sure, 'latest' means downloading from 
http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/current/

Except for the obvious point of eliminating possibilities, are there any
concrete reasons to hope that this kernel version will solve the
problem? - seeing that it's been there for a number of Ubuntu releases
already...

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[Bug 887171] Re: [Hewlett-Packard HP EliteBook 6930p] suspend/resume failure

2011-11-08 Thread Anton
I just tested the mainline kernel (as per #31) - 3.2.0-999.20080407
doesn't boot - any other options there?

I also tested the ehci/xhci workaround - did not make a difference as
far as I can see.

Next I can think of is disabling hibernate - in a number of cases (about
1 in 4) I see a message Battery Critical - going to Hybernate perhaps
that screw things up. (Now I just have to remember how to do that.)

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[Bug 887171] Re: [Hewlett-Packard HP EliteBook 6930p] suspend/resume failure

2011-11-08 Thread Joseph Salisbury
Anton,

Can you try the mainline kernel available at:

http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.2-rc1-oneiric/

The release candidates are generally tested more than the daily builds.

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[Bug 887171] Re: [Hewlett-Packard HP EliteBook 6930p] suspend/resume failure

2011-11-07 Thread Anton
** Attachment added: lspci-vnvn.log
   
https://bugs.launchpad.net/bugs/887171/+attachment/2588498/+files/lspci-vnvn.log

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[Bug 887171] Re: [Hewlett-Packard HP EliteBook 6930p] suspend/resume failure

2011-11-07 Thread Anton
apport information

** Tags added: apport-collected oneiric running-unity staging

** Description changed:

  On my HP EliteBook 6930p, running Ubuntu 11.10 (Oneiric) suspend and
  resume does not work properly.
  
  Sometimes on suspend, and sometimes on resume, the machine completely 
freezes. Symptoms are:
  - black screen
  - cannot switch virtual terminals (aka Ctrl+Alt+F1)
  - no response on Caps-Lock (Caps light does not change status)
  - cannot reboot using Ctrl+Alt+Del
  - kernel hotkeys do not work (e.g., Ctrl+Alt+SysRq+S does not lead to disk 
activity)
  - sometimes, kernel 'boot' hotkey (Ctrl+Alt+SysRq+B) still works (but 
sometimes not)
  - no flashing Caps lock (i.e., not a kernel panick)
  
  It doesn't always happen, and it seems like the chances are higher if I
  use the machine more intensely. For example, yesterday after a day of
  video editing, the first resume already froze. Normally, I can get a
  number of suspend/resume cycles before the freeze.
  
  cat /proc/version_signature gives:
  Ubuntu 3.0.0-12.20-generic 3.0.4
  lspci attached.
  
  According to https://bugs.launchpad.net/ubuntu/+source/linux/+bug/420424, a 
BIOS upgrade *might* fix this, but I'm not too happy doing that for a 'might 
fix'... Not having windows and running HP's window's only flash tool sounds 
hara kiri to me.
  That bug is identical to this one, except that it's now set to no-fix due to 
being filed against an 'unsupported series' (does that mean my laptop model?). 
And I cannot change that bug's status. I'll put a link there to this one, too.
  
  When I next have a couple of minutes spare time (LOL!) I'll try the 
instructions at
  https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume
  and report back here.
  
  I've been having this very same problem for a long while (I don't
  remember when - but I just came across a post
  http://ubuntuforums.org/archive/index.php/t-1604695.html where they
  describe it first appearing in lucid - that sounds about right for me).
  So it was in lucid (10.4) , maverick, natty, and now oneiric (11.10).
  
  In the meantime, I would be very grateful for any additional hints/tips.
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
+ AplayDevices:
+   List of PLAYBACK Hardware Devices 
+  card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
+Subdevices: 0/1
+Subdevice #0: subdevice #0
+ ApportVersion: 1.23-0ubuntu3
+ Architecture: amd64
+ ArecordDevices:
+   List of CAPTURE Hardware Devices 
+  card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
+Subdevices: 2/2
+Subdevice #0: subdevice #0
+Subdevice #1: subdevice #1
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  feenstra   2081 F pulseaudio
+  /dev/snd/pcmC0D0p:   feenstra   2081 F...m pulseaudio
+ CRDA: Error: [Errno 2] No such file or directory
+ Card0.Amixer.info:
+  Card hw:0 'Intel'/'HDA Intel at 0xd842 irq 47'
+Mixer name : 'Analog Devices AD1984A'
+Components : 'HDA:11d4194a,103c30dc,00100400'
+Controls  : 18
+Simple ctrls  : 11
+ DistroRelease: Ubuntu 11.10
+ HibernationDevice: RESUME=UUID=92c92b0a-05c8-423e-a01a-5e80e3b0af85
+ MachineType: Hewlett-Packard HP EliteBook 6930p
+ NonfreeKernelModules: fglrx
+ Package: linux (not installed)
+ PccardctlIdent:
+  Socket 0:
+product info: RICOH, Bay8Controller, , 
+manfid: 0x, 0x
+function: 254 (unknown)
+ PccardctlStatus:
+  Socket 0:
+3.3V 16-bit PC Card
+Subdevice 0 (function 0) bound to driver pata_pcmcia
+ ProcEnviron:
+  LC_TIME=en_GB.utf8
+  LANGUAGE=en_GB:en
+  PATH=(custom, user)
+  LANG=en_IE.UTF-8
+  SHELL=/bin/bash
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic 
root=UUID=d1d4f1ea-771e-4544-9e04-6e9a64bd9d84 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
+ RelatedPackageVersions:
+  linux-restricted-modules-3.0.0-12-generic N/A
+  linux-backports-modules-3.0.0-12-generic  N/A
+  linux-firmware1.60
+ StagingDrivers: mei
+ Tags:  oneiric running-unity staging
+ Uname: Linux 3.0.0-12-generic x86_64
+ UpgradeStatus: Upgraded to oneiric on 2011-10-16 (22 days ago)
+ UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers
+ dmi.bios.date: 07/31/2009
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: 68PCD Ver. F.12
+ dmi.board.name: 30DC
+ dmi.board.vendor: Hewlett-Packard
+ dmi.board.version: KBC Version 87.27
+ dmi.chassis.asset.tag: CZC9351JJ6
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.modalias: 
dmi:bvnHewlett-Packard:bvr68PCDVer.F.12:bd07/31/2009:svnHewlett-Packard:pnHPEliteBook6930p:pvrF.12:rvnHewlett-Packard:rn30DC:rvrKBCVersion87.27:cvnHewlett-Packard:ct10:cvr:
+ dmi.product.name: HP EliteBook 6930p
+ dmi.product.version: F.12
+ dmi.sys.vendor: Hewlett-Packard

** Attachment added: AcpiTables.txt