Re: [Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-12-13 Thread Ekimia
please can you post the debs somewhere?
Le 13 déc. 2012 07:11, simon james 902...@bugs.launchpad.net a écrit :

 Just to report that there are new drivers on the Lexmark South Africa
 Support that work for 12.04

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 https://bugs.launchpad.net/bugs/902535

 Title:
   Unable to print to Lexmark S405 since upgrade to 11.10

 Status in “cups” package in Ubuntu:
   Expired
 Status in “cups” source package in Precise:
   Incomplete

 Bug description:
   Following the upgrade from 11.04 to 11.10 my Lexmark S405 now is
   unable to print.

   After removing all previous drivers (i.e. from a clean install of the
   printer), I have two options to proceed:

   If I connect the printer via USB and wait for auto-detection, the
   system is able to determine that a Lexmark S405 has been added (and
   adds the printer as a S300-S400-Series. However at the same time I
   get the following error message:

   Not supported by this backend.
   The action is not supported by this backend. Please report a bug as this
 should not have happened. Provided postscript-driver not supported

   The printer is added and does show up in CUPS. The device URI is given
   as:
   ://Lexmark/S300-S400%20Series?serial=90T409817388744interface=1.
   Previously two packages were also added via the Software Centre (
   lexmark-legacy-wsu (1.0-1) and lexmark-inkjet-legacy-wjre (1.0-1)
   but my most recent attempt to rectify this fault was following updates
   to fix bug 897309. On this occasion (following the updated
   ghostscript) no software was added via the Software Centre.

   I also have the drivers from Lexmark (the second install option).
   These drivers will install (but if they detect either of the above
   mentioned packages then installation will fail) but, once you are
   prompted to connect the printer via USB the error message highlighted
   above also appears. The results from this approach is that two
   printers are installed...but neither of them work.

   Either method of installing the printer results in the same scenario -
   the printer is listed as installed, but items in the print queue
   remain there without no response from the printer. A Test Page shows
   the printer as Processing page 1 before eventually throwing an
   error.

   Incidentally it is possible to scan from the printer (it's an all-in-
   one printer) into Ubuntu, but it seems to be impossible to print out
   from Ubuntu. Also previous work suggested that this may be connected
   to bug 883585. Also, despite CUPS referring to itself as 1.5, the
   intro screen says what's new in CUPS 1.4. The printer does show up
   in CUPS, but it seems to be impossible to carry out any maintenance on
   the printer within CUPS (but this may be my newbie-ness showing
   though).


   My first bug report so hope I've included everything!

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-12-13 Thread Ekimia
** Changed in: cups (Ubuntu)
   Status: Expired = Confirmed

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  Unable to print to Lexmark S405 since upgrade to 11.10

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-12-13 Thread Ekimia
The new lexmark driver for Ubuntu 12.04  has been published in september
2012 . Can you please test your SX05 ( 305, 405 etc...) with the 1.02
driver from lexmark ?

Here is the direct link for 64 bits

http://support.lexmark.com:80/lexmark/index?page=contentlocale=FRdocLocale=en_USsegType=recommendedSegmentLINUX_UNIXuserlocale=FR_FRid=DR21639

it only concerns seome printers :

Lexmark Interpret S409, Lexmark Prospect Pro209, Lexmark Impact S302,
Lexmark Interact S608, Lexmark Prevail Pro702, Lexmark Interpret S405,
Lexmark Prospect Pro205, Lexmark Intuition S505, Lexmark Impact S305,
Lexmark Interact S602, Lexmark Intuition S508, Lexmark Intuition S502,
Lexmark Impact S308, Lexmark Interpret S408, Lexmark Interpret S402,
Lexmark Platinum Pro902, Lexmark Prestige Pro802, Lexmark Prevail
Pro706, Lexmark Prospect Pro208, Lexmark Prospect Pro202, Lexmark
Platinum Pro905, Lexmark Interact S605, Lexmark Prestige Pro805, Lexmark
Prevail Pro705, Lexmark Pinnacle Pro901, Lexmark Platinum Pro908,
Lexmark Prestige Pro808, Lexmark Interact S606, Lexmark Prevail Pro708,
Lexmark Genesis S815, Lexmark Genesis S816, Lexmark Prevail Pro709,
Lexmark Impact S301


If this works for a S405 , we will close this bug and open a new one for 08Z 
series


It does not concerns 2 printers (08Z)  I still have problems on USB with : 


-  X4650

- X2650


** Summary changed:

- Unable to print to Lexmark S405 since upgrade to 11.10
+ Unable to print with Lexmark S400 series since upgrade to 11.10

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-12-12 Thread simon james
Just to report that there are new drivers on the Lexmark South Africa
Support that work for 12.04

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Title:
  Unable to print to Lexmark S405 since upgrade to 11.10

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-12-11 Thread Launchpad Bug Tracker
[Expired for cups (Ubuntu) because there has been no activity for 60
days.]

** Changed in: cups (Ubuntu)
   Status: Incomplete = Expired

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-10-12 Thread Ekimia
@Lorenzo : Yes and several times because as I sell Ubuntu computers, I
have several clients with Lexmark printers that just cannot use it.

it's not always possible to downgrade ubuntu, like Intel Ivy bridge
support.

I tried to downgrade CUPS to 1.4.X from Natty but it would just
downgrade the whole Ubuntu desktop.

BTW : I successfully installed a x4650 (Same probleme as s405) on Ubuntu
12.04 over Wifi. I had to install the cups filter but it now works
great.

So as I understood before , the issue seems to be only related to
Usb/cups.

@Till : could you update the description and detail the USB stuff ?
because your explanations are lost in comments.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-10-12 Thread simon james
Just want to report a success with my Lexmark S301 - but not with USB
connection unfortunatly, so it wont help everyone.

I can print wirelessly with a fully updated ubuntu 12.04. I have the
following setup.

I have a Samsung N130 which has an ath9k driver
I use hostadp to put my wireless adapter into master mode to turn my netbook 
into a router.
I setup a dhcp3 server to allocate network addresses to clients (ie the Lexmark 
printer)
I then installed the Lexmark driver and set it up using the wireless setup 
function instead of usb function.
After going through the Lexmark driver install. You then go to normal ubuntu 
printing program, search for your network printer, add the printer and print 
a test page.

For instructions on how I set up the hostadp and dhcp3-server see the
following page:

http://thenewbieblog.wordpress.com/2012/05/01/(Just ignore the
internet sharing section if it dosn't apply)

Regards

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-10-12 Thread simon james
Question: Doesn't the fact that the wireless function works as per post
#114. show that cups and the kernel are not the problem. The problem has
to do with the usb interface libraries. What changed from ubuntu 11.04
to ubuntu 11.10 with the usb? Any thoughts?

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-10-09 Thread Lorenzo
Ekimia: did you get this answer from Lexmark customer service? If they
are not interested in fixing it, downgrading may be the only viable
solution to get a working printer... may not be as trivial though,
because the last versions that appeared to work were pre-1.5.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-10-07 Thread Ekimia
i'm just asking :

Did anyone try to downgrade cups to the Natty version ? maybe using a
PPA ?

Would it be a solution ?

lexmark answered they won't update their filter,  f... Y...

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-09-29 Thread simon james
I will download it as soon as the final is released and report back.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-09-28 Thread Lorenzo
I tried a 12.10 live cd; cups keep failing, although at least this time
reports an error message. As you can see in the attachment (screenshot
from the printer job properties right after it failed to print), the
reason seems to be that the filter crashed.

** Attachment added: Screenshot - Print job properties
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/3354161/+files/Screenshot.png

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-09-26 Thread Till Kamppeter
All the fixes done in CUPS 1.5.4 are also done in 1.6.1 which is the
version used by Quantal (12.10). Please try a live CD of Quantal. Does
printing work with such a system for you?

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-09-21 Thread Ekimia
Edit : Yeah it seems http://www.cups.org/articles.php?L678  (Sorry for
double post )

Maybe a PPA with 1.5.4 would solve the problem ,

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-09-21 Thread Ekimia
Hi I didn't follow all the work on this point.

Lexmark just say now that the X2670 is not compatile with 12.04.

I've read that some had success with cups 1.5.4  , can 1.5.4 have
something more than 1.5.3 where it still fails ?

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-09-13 Thread Lorenzo
I am also affected by this bug (I have a Lexmark X2690 and my OS is
Ubuntu 12.04). Lexmark recently updated their driver, so I was hoping
the issue had been corrected. However, even with the latest version
(7/17/2012) the issue persists.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-09-04 Thread Bo Milanovich
I don't think it's an Ubuntu issue. I have the same problem with my
Lexmark 2600 series, cups 1.6.1-5, Kernel 3.5.3-1, and I'm using Arch
Linux.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-08-23 Thread simon james
Guys - I know this isn't a fix for ubuntu 12.04 but,

I have just installed openSuse kde 12.1 and Gnome 12.1 on my netbook and
both work perfectly with the Lexmark drivers for my Lexmark 301s.

The Kernel is 3.1.0-1.2-default
The Cups version is 1.5.0

Dosn't this show that it is ubuntu and not cups or the kernel or the
drivers that is causing the problem?

Regards

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-07-30 Thread Till Kamppeter
Sorry for the late reply.

I have checked your error_log now and according to it the USB backend
does its part correctly. Now one can see how the driver establishes a
dialog with the printer through the backend. The segfault looks like a
bug in the Lexmark driver for me. I have also established a dialog
between driver and printer with /usr/lib/cups/filter/commandtops
(PostScript printer maintenance driver) and a PostScript printer.

Perhaps the Lexmark driver is missing some error handling and robustness
against timing deviations.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-07-30 Thread Till Kamppeter
Lines in error_log2 of July 23 showing the dialog between driver and
printer:

--
[...]
D [23/Jul/2012:21:35:05 +0200] [Job 35] Device protocol: 2
I [23/Jul/2012:21:35:05 +0200] [Job 35] Sending data to printer.
D [23/Jul/2012:21:35:05 +0200] [Job 35] Set job-printer-state-message to 
Sending data to printer., current level=INFO
D [23/Jul/2012:21:35:05 +0200] [Job 35] Read 17 bytes of back-channel data...
[...]
D [23/Jul/2012:21:35:14 +0200] [Job 35] Read 8 bytes of print data...
D [23/Jul/2012:21:35:14 +0200] [Job 35] Wrote 8 bytes of print data...
D [23/Jul/2012:21:35:14 +0200] [Job 35] Read 512 bytes of back-channel data...
D [23/Jul/2012:21:35:14 +0200] [Job 35] Read 350 bytes of back-channel data...
D [23/Jul/2012:21:35:14 +0200] [Job 35] Read 9 bytes of print data...
D [23/Jul/2012:21:35:14 +0200] [Job 35] Wrote 9 bytes of print data...
D [23/Jul/2012:21:35:14 +0200] [Job 35] Read 9 bytes of back-channel data...
D [23/Jul/2012:21:35:14 +0200] [Job 35] Read 8 bytes of print data...
D [23/Jul/2012:21:35:14 +0200] [Job 35] Wrote 8 bytes of print data...
D [23/Jul/2012:21:35:14 +0200] [Job 35] Read 512 bytes of back-channel data...
D [23/Jul/2012:21:35:14 +0200] [Job 35] Read 350 bytes of back-channel data...
D [23/Jul/2012:21:35:18 +0200] [Job 35] Read 10 bytes of print data...
D [23/Jul/2012:21:35:18 +0200] [Job 35] Wrote 10 bytes of print data...
D [23/Jul/2012:21:35:18 +0200] [Job 35] Read 6 bytes of back-channel data...
D [23/Jul/2012:21:35:18 +0200] [Job 35] Read 10 bytes of print data...
D [23/Jul/2012:21:35:18 +0200] [Job 35] Wrote 10 bytes of print data...
D [23/Jul/2012:21:35:18 +0200] [Job 35] Read 6 bytes of back-channel data...
D [23/Jul/2012:21:35:21 +0200] [Job 35] Sent 45 bytes...
E [23/Jul/2012:21:35:21 +0200] PID 5732 
(/usr/local/lexmark/legacy/bin/printfilter) crashed on signal 11.
D [23/Jul/2012:21:35:21 +0200] [Job 35] Waiting for read thread to exit...
D [23/Jul/2012:21:35:21 +0200] PID 5731 (/usr/lib/cups/filter/gstoraster) 
stopped with status 13.
D [23/Jul/2012:21:35:28 +0200] [Job 35] Read thread still active, aborting the 
pending read...
D [23/Jul/2012:21:35:29 +0200] [Job 35] Resetting printer.
D [23/Jul/2012:21:35:29 +0200] PID 5733 (/usr/lib/cups/backend/usb) exited with 
no errors.
D [23/Jul/2012:21:35:29 +0200] cupsdMarkDirty(-S)
D [23/Jul/2012:21:35:29 +0200] cupsdSetBusyState: newbusy=Printing jobs and 
dirty files, busy=Printing jobs and dirty files
E [23/Jul/2012:21:35:29 +0200] [Job 35] Job stopped due to filter errors; 
please consult the error_log file for details.
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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-07-27 Thread simon james
Please comment on the post on the 23 July 2012.

I found the error log 2 interesting. It seemed to show communication
with the printer. Then inexplicably the setup crashed.

Regards and Enjoy Weekend. Will be watching the bug carefully.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-07-24 Thread simon james
Dear Till,

Just confirming my commitment to the cause.

I have moved my Lexmark Printer to my bedroom so that I will be able to
do tests each evening when I go on to the net. Any changes will be
tested within 24 hours.

Regards

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-07-24 Thread Fabrice SAILLY-SIRGUE
I have the same problem with my Lexmark S505

I hope you will find the reason. 
If I can help...

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-07-23 Thread simon james
Ok I'm back. Had a hectic week.

Did the command

lpadmin -p Lexmark_S300S400_Series -R usb-unidir-default

Confirmed that there is a line Deleting usb-unidir-default (see
error_log in zip file entry at 21:25:01)

Now for the test.

Sent a Document at 21:35 did not print yet (please see error_log2 in zip
file)

Regards

Simon



** Attachment added: cups error logs 23 July 2012
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/3233301/+files/error_logs%2023%20July%2012.zip

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  Unable to print to Lexmark S405 since upgrade to 11.10

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-07-06 Thread Till Kamppeter
simon, all your jobs of comment #94 and comment #95 have usb-unidir
arttributes. So the forced uni-directional mode was not stopped for you.

Sorry, I did not give the correct command to remove the forced uni-
directional mode. Run the command

lpadmin -p Lexmark_S300S400_Series -R usb-unidir-default

Note the -default at the end. Look into your error_log and check
whether you get a line containing Deleting usb-unidir-default. After
that, repeat your tests.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-07-04 Thread simon james
Next round of Tests:

$ lpadmin -p Lexmark_S300S400_Series -R usb-unidir

1. Tried to print a document - failed (see error log no 1 printed at
17:30pm)

** Attachment added: cups error log 1 - 4 july 12
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/3213264/+files/error_log1

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-07-04 Thread simon james
2. Test after a sudo modprobe usblp - unplug printer etc . . .

printed a document (at around 17:58 pm) - also failed (see error log no
2)

Thats all the tests I think.

Regards to all.


** Attachment added: cups error no 2 - 4 July
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/3213529/+files/error_log2

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-07-02 Thread Till Kamppeter
Simon, thank you for testing. Can you repeat the tests after running

lpadmin -p Lexmark_S300S400_Series -R usb-unidir

This removes the forced uni-directional mode. Lexmark's proprietary
driver needs bi-directional communication.

Don't worry about firewall warnings, this is a bug in Lexmark's
installer, it probably does not recognize that you have no active
firewall. The terminal warnings are also harmless and can be ignored.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-07-01 Thread simon james
Tests after an update and a reinstall of driver:

1. Tried to print a document - failed (see error log no 1)



** Attachment added: first error log of test
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/3209863/+files/error_log1

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-07-01 Thread simon james
Next:

2. Test after a sudo modprobe usblp

printed a document (at around 18:49pm) - also failed (see error log no
2)



** Attachment added: cups error no 2
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/3209884/+files/error_log2

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-07-01 Thread simon james
Next:

3. Test after a sudo chmod -x /lib/udev/udev-configure-printer  (still
with module usblp)

printed a document (at around 19:02pm) - also failed  (see error log no
3)



** Attachment added: cups error no 3
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/3209896/+files/error_log3

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-07-01 Thread simon james
4. Now removing module usblp sudo rmmod usblp

printed a document (at around 19:12pm) - also failed (see error log no
4)




** Attachment added: cups error no 4
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/3209920/+files/error_log4

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-07-01 Thread simon james
In addition: I want to include the installation messages that always
appear during the driver installation process. The first is a screenshot
of the terminal command line messages:


** Attachment added: Terminal messages on install
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/3209940/+files/Screenshot%20from%202012-07-01%2018%3A08%3A34.png

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-07-01 Thread simon james
The second screenshot is a warning message regarding a firewall setting
that always appears during install of the lexmark drivers ( I don't have
the firewall on as far as I know. )


** Attachment added: screenshot of lexmark install message.
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/3209942/+files/Screenshot%20from%202012-07-01%2018%3A06%3A34.png

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-07-01 Thread simon james
Thanks for your work, Mr Till.

I am quite interested if Mr Leek or Ekimia get the same outcome to the tests as 
I do. Or is your printer now working fine?
Please respond.

Regards

Simon

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-06-28 Thread Till Kamppeter
Sorry, I have cut and paste too much. Do not test my new PPA version of
CUPS with forced uni-directional mode. Only test with and without
blacklisting the usblp kernel module.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-06-28 Thread Till Kamppeter
Can you run the command

sudo chmod -x /lib/udev/udev-configure-printer

and after that do the tests again?

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-06-27 Thread Till Kamppeter
Can you all try cups 1.5.3-0ubuntu2~ppa12 from my PPA? This could solve
the problem. Test it, with and without the blacklisting of usblp and
with and without forcing uni-directional mode and tell whether it works.
Especially I want to know whether it actually works without blacklisting
and without forcing uni-directional now.

Independent whether it works, please attach your error_log.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-06-22 Thread simon james
OK, after a reboot...

$ lpstat -v

gives

device for Lexmark_S300S400_Series: 
usb://Lexmark/S300-S400%20Series?serial=90T3111G968751Kinterface=1
device for S300-S400-Series: 
usb://Lexmark/S300-S400%20Series?serial=90T3111G968751Kinterface=1

$ lpadmin -p Lexmark_S300S400_Series -o usb-unidir-default=true

Tests:

1. Tried to print a txt file. After about 5 mins the applet said Cannot
communicate with the printer

2. sudo modprobe usblp : (then unplug printer etc...)

3. Tried to print a txt file. After about 5 mins the applet said Cannot
communicate with the printer

4. Tried to print to the 2nd device: S300-S400-Series: immediatly the
job is stopped on the applett.

Regards

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-06-21 Thread simon james
1. Installed Cups 1.5.3 via till-kamppeter ppa on Thursday night 21 June
'12 (South Africa Time)

2. Tried to print a txt file. After about 5 mins the applet said Cannot
communicate with the printer (After this I clear old print jobs)

3. $ sudo mv /etc/modprobe.d/blacklist-cups-usblp.conf ~
$ sudo modprobe usblp

4. Turned printer on and off. Tried to print a text file. Again after 5
mins Printer cannot communicate with the printer

5.lpadmin -p queue -o usb-unidir-default=true

This command gives the following responsebash: queue: No such file or
directory

(I am going to do a reinstall of the Lexmark drivers and Try again
tomorrow)

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-06-21 Thread simon james
Just wanted to include a screen shot of the print jobs on
http://localhost:631/jobs?which_jobs=all

Is Name:Unknown  User:Withheld normal?

Shouldn't my username Simon be there?

Question. Could I uninstall Cups 1.5.xx and install an older Cups 1.4.xx
? would this cups version work in Ubuntu 12.04? If I compile?

Thanks.

** Attachment added: Screenshot of Printer Jobs sent.
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/3199398/+files/Screenshot%20from%202012-06-21%2022%3A10%3A49.png

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-06-21 Thread Till Kamppeter
Simon, where I have written queue do not type queue but type the
name of your print queue. You find it by running

lpstat -v

It is the text between Device for  and the colon.

The Name:Unknown and User:Withheld looks like a bug in the web
interface of CUPS. Please report a bug on

http://www.cups.org/str.php

Most probably you can install CUPS 1.4.x. You could download the source
package of Natty's CUPS, rebuild the binary packages from it and install
them.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-06-19 Thread Till Kamppeter
Simon, MrLeek, any test results on this?

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-06-16 Thread simon james
I echo Mr Leek.

Was very busy this week. I will make time for this bug over the weekend.
This bug is very important to me, thanks for giving it attention.

Enjoy weekend.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-06-15 Thread Till Kamppeter
Can you do the tests of my previous comment with cups
1.5.3-0ubuntu2~ppa9 from my PPA? Thanks.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-06-15 Thread MrLeek
Sorry Till - I've been tied up with a lot of personal stuff. I've not
forgotten about this, just that I've had no time to devote to it.
Hopefully this weekend or early next week I can get back into this and
test this.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-06-14 Thread Till Kamppeter
Next testing round: cups 1.5.3-0ubuntu2~ppa7 is uploaded to my PPA now
and this respects uni-directional devices and gives some more messages
in error_log.

Please repeat the tests with it (with and without blacklisting usblp)
and attach syslog and error_log of the failing tests.

In addition, you can try to force uni-directional mode by

lpadmin -p queue -o usb-unidir-default=true

and restore to normal mode via

lpadmin -p queue -o usb-unidir-default=false

For queue the name of your print queue has to be inserted.

Please repeat your tests with forced uni-directional mode.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-06-13 Thread Till Kamppeter
Next testing round to get the USB backend working: In some hours cups
1.5.3-0ubuntu2~ppa4 will be available on my PPA, update your system to
get it, check whether you actually got it, and do the tests of comment
#70 again. For each failed test attach the error_log and
/var/log/syslog, thanks.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-06-13 Thread Till Kamppeter
New version uploaded which does not do an initial reset on the printer
(~ppa5). please do the same tests with this version.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-06-08 Thread Till Kamppeter
My CUPS upload to my PPA (1.5.3-0ubuntu2~ppa2) is broken. In some hours
the new version 1.5.3-0ubuntu2~ppa3 will be available. Please wait for
this new version, update your system then, check whether you actually
have 1.5.3-0ubuntu2~ppa3 and then do the tests of comment #70.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-06-06 Thread Till Kamppeter
Most probably this is not the solution, but can you try the following:

I have uploaded a modified CUPS package to my PPA now. Please add my PPA
to your system as described on

https://launchpad.net/~till-kamppeter/+archive/ppa

in the section Adding this PPA to your system and then install the new
CUPS package, preferably by simply doing a full system update. The CUPS
version must be 1.5.3-0ubuntu2~ppa2.

Now turn off and turn on your printer and re-plug the USB (with the
printer turned on). Try to print. does it work now?

Independent whether printing works for you now or not, reactivate the
usblp kernel module by running the following two commands in a terminal
window:

sudo mv /etc/modprobe.d/blacklist-cups-usblp.conf ~
sudo modprobe usblp

Turn off and turn on your printer again and re-plug the USB (with the
printer turned on). Try to print again. does it also work now?

If it works, you are done. If it worked in the first test and stopped in
the second, return to the configuration of the first test by running the
following commands in a terminal window:

sudo mv ~/blacklist-cups-usblp.conf /etc/modprobe.d/
sudo rmmod usblp

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-06-04 Thread Till Kamppeter
You have taken the error_log from the wrong computer. You have set up
your printer on one computer and shared it out for other computers to be
able to use it. On another computer you have sent a job to your Lexmark
printer and from that box you have captured your error_log. What we need
is the error_log from the first computer, where you have set up your
printer.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-06-04 Thread simon james
Then you must tell me exactly what you want me to do.

I have not done as you described. I have a netbook. I installed the
drivers on the netbook. I also sent the print job from the same netbook.
I printed the error_log as per instructions from
https://wiki.ubuntu.com/DebuggingPrintingProblems a

My setup is as follows :

My netbook is being used as a wifi hotspot for another laptop and two
android phones to browse the internet and upload email. The other laptop
is not setup to print over the wifi network as far as I know. When right
clicking on the Lexmark_S300S400_Series Printer in system config
printer - shared is not ticked. Also when the Lexmark drivers were
installed I did not set it up as a wifi attached printer - just as a
printer connected via usb. The other Laptop has ubuntu 11.04 and the
older cups version installed and prints to the Lexmark Printer perfectly
over usb. It is not setup for network printing.

Your Help is appreciated.

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  Unable to print to Lexmark S405 since upgrade to 11.10

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-06-02 Thread simon james
$ lsusb 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 003: ID 0ac8:c33f Z-Star Microelectronics Corp. Webcam
Bus 001 Device 004: ID 043d:0180 Lexmark International, Inc. 
Bus 001 Device 005: ID 12d1:14c9 Huawei Technologies Co., Ltd. 

So the printer is connected via usb
I have sent a job City.txt to the printer
It is showing as pending 
right clicking on the printer applet shows paused
Attached is the cups error log. I sent it to be printed at around 13:59pm and 
waited about 5 minutes before I :

sudo cp /var/log/cups/error_log ~


** Attachment added: cups error log
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/3172594/+files/error_log

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  Unable to print to Lexmark S405 since upgrade to 11.10

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-06-01 Thread Launchpad Bug Tracker
This bug was fixed in the package cups - 1.5.3-0ubuntu1

---
cups (1.5.3-0ubuntu1) precise-proposed; urgency=low

  [ Till Kamppeter ]
  * New upstream release
 - Numerous fixes on IPP (LP: #945028, LP: #973270, LP: #990734,
   LP: #992468, LP: #992982, LP: #1000172, LP: #1000758)
 - USB backend based on the maintained libusb 1.0.x with support for
   bi-directional communication
 - Fixes on SNMP-based supply level reporting
 - PostScript prtinter auto-configuration reliable now
 - Several fixes on PostScript, SSL, authenticated printing, and
   networking issues
  * debian/patches/ipp-fixes-1.5.3.patch,
debian/patches/fix-empty-translations.patch,
debian/patches/ppd-cache-fix-crash.patch,
debian/patches/commandtops-make-robust-against-broken-postscript.patch,
debian/patches/cups-polld-reconnect.patch,
debian/patches/usb-backend-libusb-1.0.patch,
debian/patches/usb-backend-backchannel-support.patch: Removed patches which
got included upstream.
  * debian/patches/fix-supply-level-computation-for-percent-supply-unit.patch,

debian/patches/fix-supply-levels-for-enumerated-prtmarkersupplieslevel.patch,
debian/patches/fix-status-reports-when-supply-levels-grow.patch,

debian/patches/add-status-reports-for-full-waste-trays-and-cleaner-unit-eol.patch,
debian/patches/match-marker-colorants-which-use-non-standard-string.patch,
debian/patches/truncate-marker-supply-names-at-comma.patch: Removed supply
level report fixes. This got solved differently upstream.
  * 
debian/patches/do-not-suppress-inputslot-setting-with-empty-ap-d-inputslot.patch:
Removed, problem solved differently upstream.
  * debian/patches/cups-avahi.patch: Manually regenerated to adapt to upstream
changes.
  * debian/patches/ppd-poll-with-client-conf.patch,
debian/patches/colord-support.patch,
debian/patches/airprint-support.patch,
debian/patches/no-conffile-timestamp.patch,
debian/patches/drop_unnecessary_dependencies.patch,

debian/patches/read-embedded-options-from-incoming-postscript-and-add-to-ipp-attrs.patch,
debian/patches/show-compile-command-lines.patch: Refreshed using quilt.
  * debian/patches/usb-backend-busy-loop-fix.patch: Correct loops to repeat
claiming interfaces on USB devices when they are busy. Before, hitting busy
state made the device opening function error out without comment
(LP: #987485).
  * debian/patches/usb-backend-detach-usblp-earlier-crash-guards.patch: Protect
against crashes by checking error codes of libusb functions (LP: #997040)
and detach usblp kernel module in an earlier stage when opening a device
(LP: #987485, LP: #997040).
  * debian/patches/usb-backend-initialize-usblp-attached-state.patch: Initialize
usblp_attached field in printer data structure to assure that detaching
and re-attaching the usblp kernel module is always done correctly
(LP: #902535, LP: #959676, LP: #960666, LP: #987485,
LP: #995111, LP: #997040, LP: #1000253, LP: #1001028).
  * debian/patches/install-sh-remove-bashism.patch: Removed bashism.
  * debian/local/blacklist-cups-usblp.conf, debian/cups.postinst,
debian/cups.install: Blacklist the usblp kernel module again. We have
now a full-featured USB backend based on the maintained libusb 1.0.x
and so we can acess printers always through the raw USB devices making
the module deprecated. Detaching the kernel module for each access causes
a lot of problems: LP: #902535, LP: #959676, LP: #960666, LP: #987485,
LP: #995111, LP: #997040, LP: #1000253, LP: #1001028.

  [ Martin Pitt ]
  * debian/cups.{preinst,postinst,postrm}: Drop the removal of obsolete
/etc/modprobe.d/blacklist-cups-usblp.conf conffile, as this file is
reintroduced now.
 -- Till Kamppeter till.kamppe...@gmail.com   Wed, 23 May 2012 15:28:01 +0200

** Changed in: cups (Ubuntu Precise)
   Status: Incomplete = Fix Released

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  Unable to print to Lexmark S405 since upgrade to 11.10

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-06-01 Thread Till Kamppeter
Reopening wrongly closed Precise task.

** Changed in: cups (Ubuntu Precise)
   Status: Fix Released = Incomplete

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-31 Thread Till Kamppeter
** Tags removed: verification-needed

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-30 Thread Till Kamppeter
Reopening as it turned out that the fixes in CUPS do not cover this bug.


** Changed in: cups (Ubuntu)
   Status: Fix Released = Incomplete

** Changed in: cups (Ubuntu Precise)
   Status: Fix Committed = New

** Changed in: cups (Ubuntu Precise)
   Status: New = Incomplete

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-27 Thread Till Kamppeter
Your error_log is of less than a second of logging and does not contain
any info of a print job. Please got to
https://wiki.ubuntu.com/DebuggingPrintingProblems and follow the
instructions of the section CUPS error_log.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-26 Thread Till Kamppeter
Synlinks are not needed, if the PPDs are in /usr/share/ppd/Lexmark, CUPS
will find them.. You can see by

lpinfo -m | grep -i lexmark

which PPDs/drivers are available for Lexmark.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-26 Thread simon james
I updated to the precise-proposed version

I sent a job to the printer, attached is the cups error log


** Attachment added: cups error log
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/3164357/+files/cups_error_log.txt

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  Unable to print to Lexmark S405 since upgrade to 11.10

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-25 Thread Martin Pitt
Hello MrLeek, or anyone else affected,

Accepted cups into precise-proposed. The package will build now and be
available in a few hours. Please test and give feedback here. See
https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to
enable and use -proposed. Thank you in advance!

** Tags added: verification-needed

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-25 Thread Ekimia
Hi , my problem is different now in 12.04 ( But was identical to this
bug in 11.10 ) with my x2670 : Ubuntu does not find the matching driver
for this model ( 2600 series) and it does not appear when searching
manually . Can you point me to another bug report maybe ?

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-25 Thread Launchpad Bug Tracker
** Branch linked: lp:ubuntu/precise-proposed/cups

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-25 Thread Till Kamppeter
Ekimia, did you download and install a driver from Lexmark in 11.10? If
so and especially if you switched to 12.04 by a fresh installation
(instead of an update) you need to install the Lexmark driver again.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-25 Thread Ekimia
yes till :

- Upgrade from 11.10 failed because of the wrong description of the lexmark 
package
- I modified manually the deb from the sh of lexmark 
- Finished the upgrade 
- Installed the Deb in 12.04 

I guess something is missing but I can see the other series like 30XX
appearing in the manual model selection

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-25 Thread Till Kamppeter
Can you run the command

dpkg -L  name of the Lexmark driver package

and post the output here? Thanks.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-25 Thread Leuke
I had this problem and this is now solved for me, thank you very much!
Please note, it is however important to download the driver's version with JRE 
included to be sure everything will work. In my case the official lexmark 
drivers without JRE didn't work at all using Oracle Java 7.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-25 Thread simon james
dpkg -L gave an error

synaptic shows that I have the following packages installed.

lexmark-legacy-wsu - This package contains the lexmark-legacy-wsu. 
lexmark-inkjet-legacy-wjre - This package contains the lexmark-inkjet-legacy.

Thanks

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-25 Thread Till Kamppeter
Please run the following commands and post the output here:

dpkg -L lexmark-legacy-wsu
dpkg -L lexmark-inkjet-legacy-wjre

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-25 Thread simon james
1. dpkg -L lexmark-legacy-wsu

Output in 1.txt attached.

** Attachment added: dpkg -L lexmark-legacy-wsu
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/3163301/+files/1.txt

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-25 Thread simon james
2. dpkg -L lexmark-inkjet-legacy-wjre

Output in 2.txt attached.

Will be updating my cups to the precise-proposed version overnight. Will
test it tomorrow.


** Attachment added: dpkg -L lexmark-inkjet-legacy-wjre
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/3163303/+files/2.txt

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-25 Thread Till Kamppeter
simon, the second package, lexmark-inkjet-legacy-wjre contains PPD
files, also for your 2600 series, but they are not in a directory where
CUPS would find them. Does the installation of the package run some
program to move files or to set symlinks? Do the PPDs get copied into
some subdirectory of /usr/share/ppd or /usr/share/cups/model?

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-25 Thread simon james
The ppd files seem to be in the following directories:
/usr/local/lexmark/legacy/etc/
/etc/cups/ppd/
/usr/share/cups/model/Lexmark/
/usr/share/ppd/Lexmark/

$ sudo updatedb
$ locate *.ppd gives

/etc/cups/ppd/Lexmark_S300S400_Series.ppd
/etc/cups/ppd/S300-S400-Series.ppd
/usr/local/lexmark/legacy/etc/lxPro200-S500.ppd
/usr/local/lexmark/legacy/etc/lxPro700.ppd
/usr/local/lexmark/legacy/etc/lxPro800-Pro900.ppd
/usr/local/lexmark/legacy/etc/lxS300-S400.ppd
/usr/local/lexmark/legacy/etc/lxS600.ppd
/usr/local/lexmark/legacy/etc/lxX2600.ppd
/usr/local/lexmark/legacy/etc/lxX3646.ppd
/usr/local/lexmark/legacy/etc/lxX4900.ppd
/usr/local/lexmark/legacy/etc/lxX5666.ppd
/usr/local/lexmark/legacy/etc/lxX7600.ppd
/usr/local/lexmark/legacy/etc/lxZ2300.ppd
/usr/local/lexmark/legacy/etc/lxZ2400.ppd
/usr/share/cups/model/Lexmark/lxPro200-S500.ppd
/usr/share/cups/model/Lexmark/lxPro700.ppd
/usr/share/cups/model/Lexmark/lxPro800-Pro900.ppd
/usr/share/cups/model/Lexmark/lxS300-S400.ppd
/usr/share/cups/model/Lexmark/lxS600.ppd
/usr/share/cups/model/Lexmark/lxX2600.ppd
/usr/share/cups/model/Lexmark/lxX3646.ppd
/usr/share/cups/model/Lexmark/lxX4900.ppd
/usr/share/cups/model/Lexmark/lxX5666.ppd
/usr/share/cups/model/Lexmark/lxX7600.ppd
/usr/share/cups/model/Lexmark/lxZ2300.ppd
/usr/share/cups/model/Lexmark/lxZ2400.ppd
/usr/share/ghostscript/9.05/lib/cbjc600.ppd
/usr/share/ghostscript/9.05/lib/cbjc800.ppd
/usr/share/ghostscript/9.05/lib/ghostpdf.ppd
/usr/share/ppd/Lexmark/lxPro200-S500.ppd
/usr/share/ppd/Lexmark/lxPro700.ppd
/usr/share/ppd/Lexmark/lxPro800-Pro900.ppd
/usr/share/ppd/Lexmark/lxS300-S400.ppd
/usr/share/ppd/Lexmark/lxS600.ppd
/usr/share/ppd/Lexmark/lxX2600.ppd
/usr/share/ppd/Lexmark/lxX3646.ppd
/usr/share/ppd/Lexmark/lxX4900.ppd
/usr/share/ppd/Lexmark/lxX5666.ppd
/usr/share/ppd/Lexmark/lxX7600.ppd
/usr/share/ppd/Lexmark/lxZ2300.ppd
/usr/share/ppd/Lexmark/lxZ2400.ppd
/usr/share/ppd/cupsfilters/Generic-PDF_Printer-PDF.ppd
/usr/share/ppd/cupsfilters/HP-Color_LaserJet_CM3530_MFP-PDF.ppd
/usr/share/ppd/cupsfilters/HP-PhotoSmart_Pro_B8300-hpijs-pdftoijs.ppd
/usr/share/ppd/cupsfilters/textonly.ppd
/usr/share/ppd/ghostscript/model/pxlcolor.ppd
/usr/share/ppd/ghostscript/model/pxlmono.ppd
/usr/share/ppd/hplip/HP/HP-Fax-hpcups.ppd
/usr/share/ppd/hplip/HP/HP-Fax-hpijs.ppd
/usr/share/ppd/hplip/HP/HP-Fax2-hpcups.ppd
/usr/share/ppd/hplip/HP/HP-Fax2-hpijs.ppd
/usr/share/ppd/hplip/HP/HP-Fax3-hpcups.ppd
/usr/share/ppd/hplip/HP/HP-Fax3-hpijs.ppd
/usr/share/ppd/hplip/HP/HP-Fax4-hpcups.ppd
/usr/share/ppd/hplip/HP/HP-Fax4-hpijs.ppd
/usr/share/wine/generic.ppd

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  Unable to print to Lexmark S405 since upgrade to 11.10

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-25 Thread simon james
As far as I can see there are no symlinks in /usr/share/ppd
The ppd files are kept in the /usr/share/ppd/Lexmark  subdirectory

As far as I can see there are no symlinks in /usr/share/cups/model
The ppd files are kept in the usr/share/cups/model/Lexmark subdirectory

Shall I put symlinks in myself? or is the above installation adequate?

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  Unable to print to Lexmark S405 since upgrade to 11.10

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-24 Thread simon james
I followed the instructions in #40 and added the ppa. Have installed the
cups 1.5.2 package via ubuntu update.

The problem persists.

How do I get hold of cups 1.5.3-1?

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-24 Thread simon james
Ok I am following the information on
https://wiki.ubuntu.com/DebuggingPrintingProblems

Please see attachments for additional information

1. $ lsmod | grep usb
usb_wwan   19779  1 option
usbserial  37173  5 option,usb_wwan
usb_storage39646  0 
usbhid 41906  1 
hid77367  1 usbhid

6. $ lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 0ac8:c33f Z-Star Microelectronics Corp. Webcam
Bus 001 Device 007: ID 043d:0180 Lexmark International, Inc. 
Bus 001 Device 005: ID 12d1:14c9 Huawei Technologies Co., Ltd. 

7. $ ls -l /dev/usb/lp* /dev/bus/usb/*/*
ls: cannot access /dev/usb/lp*: No such file or directory
crw-rw-r-- 1 root root 189,   0 May 24 18:07 /dev/bus/usb/001/001
crw-rw-r-- 1 root root 189,   1 May 24 18:07 /dev/bus/usb/001/002
crw-rw-r-- 1 root root 189,   4 May 24 18:51 /dev/bus/usb/001/005
crw-rw-rw- 1 root lp   189,   6 May 24 18:51 /dev/bus/usb/001/007
crw-rw-r-- 1 root root 189, 128 May 24 18:07 /dev/bus/usb/002/001
crw-rw-r-- 1 root root 189, 256 May 24 18:07 /dev/bus/usb/003/001
crw-rw-r-- 1 root root 189, 384 May 24 18:07 /dev/bus/usb/004/001
crw-rw-r-- 1 root root 189, 512 May 24 18:07 /dev/bus/usb/005/001

8. $ sudo usb_printerid /dev/usb/lp0 
Error: No such file or directory: can't open '/dev/usb/lp0'
$ sudo usb_printerid /dev/usb/lp1
Error: No such file or directory: can't open '/dev/usb/lp1'

10. $ lpinfo -v
network https
network http
network ipps
network ipp
network lpd
network socket
direct hp
direct usb://Lexmark/S300-S400%20Series?serial=90T3111G968751Kinterface=1
network smb
network beh
direct hpfax



** Attachment added: Disconnect Printer syslog.txt output
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/3161282/+files/syslog.txt

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  Unable to print to Lexmark S405 since upgrade to 11.10

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-24 Thread simon james
In addition, attached is the syslog output when I re-attached the
printer.

My Printer is the Lexmark Impact S301
I am using the driver package from the lexmark website: 
lexmark-inkjet-legacy-wJRE-1.0-1.i386


** Attachment added: syslog output after reconnecting printer
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/3161284/+files/syslog_reconnect_printer.txt

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-24 Thread simon james
Cups shows

current connection : 
usb://Lexmark/S300-S400%20Series?serial=90T3111G968751Kinterface=1
Current Driver: Lexmark S300-S400 Series, 1.0

It seems that the printer is detected by cups yet when I send a document
to be printed nothing happens.

Regards

Simon

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-23 Thread Launchpad Bug Tracker
This bug was fixed in the package cups - 1.5.3-1

---
cups (1.5.3-1) unstable; urgency=low

  [ Till Kamppeter ]
  * New upstream release
 - Numerous fixes on IPP (LP: #945028, LP: #973270, LP: #990734,
   LP: #992468, LP: #992982, LP: #1000172, LP: #1000758)
 - USB backend based on the maintained libusb 1.0.x with support for
   bi-directional communication
 - Fixes on SNMP-based supply level reporting
 - PostScript prtinter auto-configuration reliable now
 - Several fixes on PostScript, SSL, authenticated printing, and
   networking issues
  * debian/patches/ipp-fixes-1.5.3.patch,
debian/patches/fix-empty-translations.patch,
debian/patches/ppd-cache-fix-crash.patch,
debian/patches/commandtops-make-robust-against-broken-postscript.patch,
debian/patches/cups-polld-reconnect.patch,
debian/patches/usb-backend-libusb-1.0.patch,
debian/patches/usb-backend-backchannel-support.patch: Removed patches which
got included upstream.
  * debian/patches/fix-supply-level-computation-for-percent-supply-unit.patch,

debian/patches/fix-supply-levels-for-enumerated-prtmarkersupplieslevel.patch,
debian/patches/fix-status-reports-when-supply-levels-grow.patch,

debian/patches/add-status-reports-for-full-waste-trays-and-cleaner-unit-eol.patch,
debian/patches/match-marker-colorants-which-use-non-standard-string.patch,
debian/patches/truncate-marker-supply-names-at-comma.patch: Removed supply
level report fixes. This got solved differently upstream.
  * 
debian/patches/do-not-suppress-inputslot-setting-with-empty-ap-d-inputslot.patch:
Removed, problem solved differently upstream.
  * debian/patches/cups-avahi.patch: Manually regenerated to adapt to upstream
changes.
  * debian/patches/ppd-poll-with-client-conf.patch,
debian/patches/colord-support.patch,
debian/patches/airprint-support.patch,
debian/patches/no-conffile-timestamp.patch,
debian/patches/drop_unnecessary_dependencies.patch,

debian/patches/read-embedded-options-from-incoming-postscript-and-add-to-ipp-attrs.patch,
debian/patches/show-compile-command-lines.patch: Refreshed using quilt.
  * debian/patches/usb-backend-busy-loop-fix.patch: Correct loops to repeat
claiming interfaces on USB devices when they are busy. Before, hitting busy
state made the device opening function error out without comment
(LP: #987485).
  * debian/patches/usb-backend-detach-usblp-earlier-crash-guards.patch: Protect
against crashes by checking error codes of libusb functions (LP: #997040)
and detach usblp kernel module in an earlier stage when opening a device
(LP: #987485, LP: #997040).
  * debian/patches/usb-backend-initialize-usblp-attached-state.patch: Initialize
usblp_attached field in printer data structure to assure that detaching
and re-attaching the usblp kernel module is always done correctly
(LP: #902535, LP: #959676, LP: #960666, LP: #987485,
LP: #995111, LP: #997040, LP: #1000253, LP: #1001028).
  * debian/patches/install-sh-remove-bashism.patch: Removed bashism.
  * debian/local/blacklist-cups-usblp.conf, debian/cups.postinst,
debian/cups.install: Blacklist the usblp kernel module again. We have
now a full-featured USB backend based on the maintained libusb 1.0.x
and so we can acess printers always through the raw USB devices making
the module deprecated. Detaching the kernel module for each access causes
a lot of problems: LP: #902535, LP: #959676, LP: #960666, LP: #987485,
LP: #995111, LP: #997040, LP: #1000253, LP: #1001028.
  * debian/watch: Fixed URL.

  [ Bastian Blank ]
  * debian/control: Support multi-arch: Mark cups, cups-client, cups-bsd,
cups-common and cups-ppdc as foreign. (Closes: #672879)

  [ Martin Pitt ]
  * debian/cups.{preinst,postinst,postrm}: Drop the removal of obsolete
/etc/modprobe.d/blacklist-cups-usblp.conf conffile, as this file is
reintroduced now.

cups (1.5.2-11) unstable; urgency=low

  * Add tests-slow-lpstat.patch: Wait a bit for the scheduler to catch up in
the lpstat test. Fixes failures on slow architectures like armel. Thanks
to Steve McIntyre! (Closes: #670878)

cups (1.5.2-10) unstable; urgency=low

  [ Martin Pitt ]
  * debian/control: Drop libtiff5-dev, just use libtiff-dev. (Closes: #665646)
  * debian/rules: Enable all hardening flags. Thanks Simon Ruderich!
(Closes: #662821)

  [ Steve Langasek ]
  * debian/local/cups.upstart: Don't wait on udevtrigger before starting cups;
the only reason this is here is to let '/lib/udev/udev-configure-printer
enumerate' work, but if cups does start before we've cold-plugged
everything, the udev rule will call '/lib/udev/udev-configure-printer add'
for each device it discovers anyway, so this is redundant.
 -- Martin Pitt martin.p...@ubuntu.com   Wed, 23 May 2012 14:31:36 +0200

** Changed in: cups (Ubuntu)
   Status: Incomplete = Fix Released

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-23 Thread Till Kamppeter
** Also affects: cups (Ubuntu Precise)
   Importance: Undecided
   Status: New

** Changed in: cups (Ubuntu Precise)
   Status: New = Fix Committed

** Changed in: cups (Ubuntu Precise)
   Importance: Undecided = High

** Changed in: cups (Ubuntu)
   Importance: Undecided = High

** Changed in: cups (Ubuntu Precise)
Milestone: None = precise-updates

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-23 Thread Till Kamppeter
New CUPS package with the following (and some addtional) fixes uploaded
to precise-proposed (proposed updates for 12.04 (Precise)):

 - Crash and busy loop fixes on the USB backend
 - usblp kernel module blacklisted again as it also causes problems with the 
new USB backend
 - Lots of fixes on the IPP backend and also on the IPP server part in the CUPS 
daemon
 - Other networking issues

These fixes should address most of the bugs reported shortly after the
release of Precise, especially the problems with USB printing and
network printing. As soon as the package is approved and made available
for testing and additional comment with installation instructions will
get posted here. Please test the new package then and report here
whether this solves your problems. We will decide on the results whether
the package will be made an official update for Precise.

Please remove/cancel all jobs and turn off and turn on your printer
before testing.

debdiff attached.

** Patch added: cups_1.5.2-9ubuntu1_1.5.3-0ubuntu1.debdiff
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/3159509/+files/cups_1.5.2-9ubuntu1_1.5.3-0ubuntu1.debdiff

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-22 Thread Till Kamppeter
Can you please add my PPA to your system's software sources as described
on

https://launchpad.net/~till-kamppeter/+archive/ppa

under Adding this PPA to your system. Then update your system and you
should get cups 1.5.2-9ubuntu1.1~ppa3. Cancel all jobs, turn off and
turn on your printer and try to print. Does it work now?

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-22 Thread Ekimia
Thanks till I will try To give you results of testing on the x2670 using
your PPA

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-11 Thread Ekimia
Isn't the new cups in Ubuntu 12.04 correct this problem ?

is there another Bug where we should contribute that it's currently
impossible to use a lexmark printer with ubuntu ?

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-11 Thread simon james
Do I need to start a new bug? I am willing to. If I do not get any reply
by Sunday I will start a new bug.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-11 Thread MrLeek
Well either way you (along with Ekimia) will need to follow the guidance
in https://wiki.ubuntu.com/DebuggingPrintingProblems

What we don't know is if this is the same bug as the one I have - I got
it working for a while as a network connection but that's decided to
fail as well. If it's the same bug then that increases the chances of it
getting fixed as it's affecting more than one person. The more data
available, the greater the chance of getting this one fixed.

For me I'm planning to have another charge at this - I refuse to be
beaten by this stupid problem and I won't see it pushing me back towards
Windows. So I'll be trying post #32 and seeing where Till's work takes
this problem.

However the same fundamental problem is still there. When I connect this
printer up directly via USB, Ubuntu tells me that there's a bug:

The action is not supported by this backend. Please report a bug as
this should not have happened. Provides postscript-driver not supported

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-05-07 Thread simon james
I have a lexmark S301 that uses the same drivers as MrLeek. And I have
the same problem described as above.I have ubuntu 12.04 installed.  Do I
have to follow the instructions still in post #32? Shall I supply more
information regarding my problem?

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-02-16 Thread Ekimia
I till and thanks for your work.

Just tried with a Lexmark x2670 with your updated Cups on oneiric and no
Luck , the problem seems to stay.

I didn't dig more actually.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-02-16 Thread Till Kamppeter
Can you post your error_log again?

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-02-16 Thread Till Kamppeter
Ekimia, can you follow the instructions of the sections USB printer,
CUPS error_log, and Capturing print job data on
https://wiki.ubuntu.com/DebuggingPrintingProblems? Thanks.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2012-02-13 Thread Till Kamppeter
Sorry for the delay bug now I have succeeded to add bi-di functionality
to the libusb-based usb backend of CUPS. See

http://www.cups.org/str.php?L2890

This change and many other improvements on the usb CUPS backend are
included in the CUPS package of Precise (12.04) and for Oneiric (11.10)
in the CUPS package in my PPA. See

https://launchpad.net/~till-kamppeter/+archive/ppa

for instructions on how to use my PPA as source for packages. The new
CUPS package there is 1.5.2-4~ppa1. It contains many bug fixes, not only
the improvements on the backend.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2011-12-26 Thread MrLeek
That's fine Till - appreciate that my problem is always going to be low
priority unless others report similar issues.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2011-12-22 Thread Till Kamppeter
MrLeek, note that I did not fix this bug yet. The current CUPS update is
to fix other bugs.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2011-12-15 Thread MrLeek
Ok at first glance the new version of CUPS doesn't fix my problem - no
change to the symptoms. It may be that it requires a printer re-install,
which I'll try out over the weekend and see what happens.

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2011-12-14 Thread MrLeek
I've noted the updated CUPS versions with the IPP backend rollback to
1.4. I'll test tonight and report back if required...

...although this bug report is still down as incomplete. Think I can
change it but that's just not in the spirit of things!

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  Unable to print to Lexmark S405 since upgrade to 11.10

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2011-12-13 Thread Till Kamppeter
I am already considering to return to support of the usblp kernel module
in the CUPS USB backend in Ubuntu. The deprecation of the module seems
to be pre-mature as there is no libusb-based CUPS backend with bi-
directional support. Another possibility would be to have a look into
HPLIP's hp CUPS backend whether one could transfer bi-di libusb code
into standard USB backend of CUPS.

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Title:
  Unable to print to Lexmark S405 since upgrade to 11.10

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2011-12-12 Thread MrLeek
Notes taken as I ran this (and hopefully I'm covering all the bases
here):

No error message when lpadmin command issued. GUI “adds” a new printer.
Obviously a user error last night when I tried to do this.

Document “sits” in processing queue and displays the same error as
before, but I also get a lexmark-specific error message. Provided a link
to
file:///usr/local/lexmark/legacy/docs/help/umf/en/printer_communication_error.html
to help fix the problem. Otherwise, same as before and new GUI window
offers no additional clues to the problem.

Lpr -P.indicates “printing complete” via the GUI – but nothing
actually “prints”. /tmp/printout size is “33” - but this was on a 50kb
file. So far I've not been able to replicate that printing complete
message.

Switched to larger file (4.5 mb pdf – getting started with ubuntu
10.10) to determine file size changes. Same scenario occurs.

Enabled job print capture and attempted to print to file version of
printer. File created within /var/spool/cups – copied and attached
(warning: 4.5 mb file). Re-enable printer has no effect - “printout”
file copied from cups appears to be completely normal.

/tmp/printout size is exactly the same - “33”. file date/time has
updated, so this is a new file. Attached on additional posting.

Recommencing print attempt whilst logging error data (didn't want to try
and do too many things at once). Same Ubuntu manual being used.

** Attachment added: printout
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/2629897/+files/printout

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Title:
  Unable to print to Lexmark S405 since upgrade to 11.10

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2011-12-12 Thread MrLeek
the 33 bytes sized printout file attached here. I can confirm that this
file remains the same size having tried a couple of different documents.

** Attachment added: 33_printout
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/2629904/+files/33_printout

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Title:
  Unable to print to Lexmark S405 since upgrade to 11.10

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[Bug 902535] Re: Unable to print to Lexmark S405 since upgrade to 11.10

2011-12-12 Thread MrLeek
new cups error log when printing to S300-S400-Series-file.

Also for info these have been tried when gufw is configured. I have
tried printing with the firewall turned off but to no avail - but worth
mentioning just in case!!

** Attachment added: 2nd_cups_error_log
   
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/902535/+attachment/2629907/+files/2nd_cups_error_log

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Title:
  Unable to print to Lexmark S405 since upgrade to 11.10

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