[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-11-26 Thread Nguyen Tuan Anh
** Changed in: update-manager (Ubuntu)
 Assignee: Canonical Foundations Team (canonical-foundations) = 
(unassigned)

** Changed in: update-manager (Ubuntu)
 Assignee: (unassigned) = Nguyen Tuan Anh (nguyentuananh1993)

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[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-11-26 Thread Steve Langasek
** Changed in: update-manager (Ubuntu)
 Assignee: Nguyen Tuan Anh (nguyentuananh1993) = (unassigned)

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[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-05-24 Thread Brian Murray
I've made the original url a redirect to the renamed one.  Thanks for
letting us know about this.

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[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-05-23 Thread mikewhatever
When upgrading from 10.04 to 12.04, the warning message has the
following URL:

https://wiki.ubuntu.com/X/Bugs/UpdateManagerWarningForI8xx

But that page doesn't exist!

Browsing to that page shows a bunch of unrelated links as well as this:

This page does not exist yet. You can create a new empty page, or use
one of the page templates. 

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[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-05-23 Thread Nathan Stratton Treadway
Looks like the page in question got renamed to
  https://wiki.ubuntu.com/X/i8xxUnsupported
last month...

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[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-03-13 Thread Launchpad Bug Tracker
This bug was fixed in the package update-manager - 1:0.156.8

---
update-manager (1:0.156.8) precise; urgency=low

  [ Robert Roth ]
  * Update icon name to use FD.o standard (LP: #921310)

  [ Julien Lavergne ]
  * DistUpgrade/DistUpgrade.cfg, DistUpgrade/removal_blacklist.cfg,
UpdateManager/Core/utils.py,
AutoUpgradeTester/profile/lubuntu/DistUpgrade.cfg:
   - Add Lubuntu support, and don't upgrade gnome-components which have been
 removed from Lubuntu installation (LP: #945215)

  [ Barry Warsaw ]
  * Improve the warning issued when i8xx graphics hardware is
detected. (LP: #941172)

  [ Brian Murray ]
  * DistUpgrade/removal_blacklist.cfg:
- blacklist gnome-session so that users can always login after a failed
  partial upgrade (LP: #946539)

  [ James Hunt ]
  * Only attempt to stop screensaver if DISPLAY set, and throw away
xdg-screensaver output. (LP: #883618)

  [ Colin Watson ]
  * Use 'from dbus.mainloop.glib import DBusGMainLoop;
DBusGMainLoop(set_as_default=True)' to set up the main loop, rather than
importing the deprecated dbus.glib.

  [ Gabor Kelemen ]
  * Fix misplaced parentheses. LP: #952959
 -- Michael Vogt michael.v...@ubuntu.com   Tue, 13 Mar 2012 15:29:59 +0100

** Changed in: update-manager (Ubuntu Precise)
   Status: Fix Committed = Fix Released

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[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-03-06 Thread Brian Murray
I've pushed a new branch that fixes the wiki url in the message, adds
LTS to 12.04 and capitalizes Intel.

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[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-03-06 Thread Steve Langasek
** Changed in: update-manager (Ubuntu Precise)
   Status: In Progress = Fix Committed

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[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-03-05 Thread Launchpad Bug Tracker
** Branch linked: lp:update-manager

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[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-03-05 Thread Nathan Stratton Treadway
I'm not sure if there was some behind-the-scenes discussion about the
wording of the warning message (i.e. a decision to keep the changes to
the text as minor as possible)... but I noticed that the URL given in
the patch that got applied to the lp:update-manager branch (revision
2351) still points to a Wiki page named UpdateManagerWarning, but the
page that Barry created is no longer found there...

(Also, if indeed it's too late to some fuller explaination of the
situation into the  message for Precise, I'd still say it would be worth
revising the message in post-Precise versions of update-manager-core...)

Nathan

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[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-03-04 Thread Barry Warsaw
** Changed in: update-manager (Ubuntu Precise)
 Assignee: Barry Warsaw (barry) = Canonical Foundations Team 
(canonical-foundations)

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[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-03-01 Thread Martin Pitt
** Changed in: update-manager (Ubuntu)
Milestone: ubuntu-12.04-beta-1 = ubuntu-12.04-beta-2

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[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-03-01 Thread Nathan Stratton Treadway
Barry,

I think the new Wiki page (and link to it from the message) is very
helpful.

After looking over this discussion (and the one in LP #i774999) it seems
to me worth wording the warning in a way that makes the long-term status
of the i8xx chips clear, rather than mentioning each specific Ubuntu
version individually...

Also, while I have no idea how often this hardware shows up on machines
being used as a server, given that the warning message does show up the
context of a do-release-upgrade I think it's worth having the message
explicitely say that the warning only applies to X Windows, so users
upgrading a non-X server can proceed with the upgrade without even
needing to look at the Wiki page.

I'll try to pull together a proposed wording for all that shortly.

(One other note on your bug-941172 branch: not sure if you left it in
the branch on purpose, but I noticed that there is a True or still
added in the if statement)

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Re: [Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-03-01 Thread Barry Warsaw
On Mar 01, 2012, at 01:59 PM, Nathan Stratton Treadway wrote:

I think the new Wiki page (and link to it from the message) is very
helpful.

Great!

After looking over this discussion (and the one in LP #i774999) it seems
to me worth wording the warning in a way that makes the long-term status
of the i8xx chips clear, rather than mentioning each specific Ubuntu
version individually...

Excellent idea.

Also, while I have no idea how often this hardware shows up on machines
being used as a server, given that the warning message does show up the
context of a do-release-upgrade I think it's worth having the message
explicitely say that the warning only applies to X Windows, so users
upgrading a non-X server can proceed with the upgrade without even
needing to look at the Wiki page.

I'll try to pull together a proposed wording for all that shortly.

Thanks, that would be very helpful.

(One other note on your bug-941172 branch: not sure if you left it in
the branch on purpose, but I noticed that there is a True or still
added in the if statement)

Yep, intentional since I have no i8xx hardware to test it on. ;)

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[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-03-01 Thread Nathan Stratton Treadway
Could the warning message be something along these lines?

-
Your graphics hardware is no longer fully supported by the Ubuntu project.

Your computer contains a video graphics controller that uses an Intel
i8xx chipset.  As of Ubuntu 10.10 (Natty), these chipsets are considered
obsolete and no longer receive testing or bugfix support.  As a result,
even if you currently have a working configuration, you may encounter
problems running X.org after upgrading Ubuntu.

For more information see 
  https://wiki.ubuntu.com/X/Bugs/UpdateManageri8xxWarning

(If you do not plan to run X.org on this machine, it should be safe to
proceed with the upgrade.)

Do you want to continue with the upgrade?
-

(Is it possible to put line/paragraph breaks into the msg, as I have
done here?)


Also, I was wondering if it made sense to rename the Wiki page to include 
i8xx in the name, to leave open the possibility of adding other warnings to 
Update Manager in the future (as shown in the URL in my sample text).

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Re: [Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-03-01 Thread Barry Warsaw
On Mar 01, 2012, at 02:59 PM, Nathan Stratton Treadway wrote:

Could the warning message be something along these lines?

-
Your graphics hardware is no longer fully supported by the Ubuntu project.

Your computer contains a video graphics controller that uses an Intel
i8xx chipset.  As of Ubuntu 10.10 (Natty), these chipsets are considered
obsolete and no longer receive testing or bugfix support.  As a result,
even if you currently have a working configuration, you may encounter
problems running X.org after upgrading Ubuntu.

For more information see 
  https://wiki.ubuntu.com/X/Bugs/UpdateManageri8xxWarning

(If you do not plan to run X.org on this machine, it should be safe to
proceed with the upgrade.)

Do you want to continue with the upgrade?
-

That's pretty good, though I may tweak it a bit.  I'm not sure about what kind
of formatting is available in this string, but I'll look into it.  I do
suspect that at this point in the release cycle we'll need to get a UI freeze
exception for this change.  Let's get the code looking good and then follow on
with that process.

(Is it possible to put line/paragraph breaks into the msg, as I have
done here?)


Also, I was wondering if it made sense to rename the Wiki page to include
i8xx in the name, to leave open the possibility of adding other warnings to
Update Manager in the future (as shown in the URL in my sample text).

Good idea.

https://wiki.ubuntu.com/X/Bugs/UpdateManagerWarningForI8xx

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[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-02-29 Thread Barry Warsaw
I've added this page:

https://wiki.ubuntu.com/X/Bugs/UpdateManagerWarning

and can update the version numbers, but I suppose this needs to be SRUd
to be effect, right?  Lucid and Oneiric for sure, but what about other
versions?

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[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-02-29 Thread Launchpad Bug Tracker
** Branch linked: lp:~barry/update-manager/bug-941172

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[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-02-29 Thread Barry Warsaw
Oh, the warning message will include a link to that page.

** Changed in: update-manager (Ubuntu Precise)
   Status: Triaged = In Progress

** Changed in: update-manager (Ubuntu Precise)
Milestone: None = ubuntu-12.04-beta-1

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[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-02-29 Thread Bryce Harrington
upstream in this context means both X.org video driver and the
corresponding Linux kernel module.  Typically the same folks maintain
both chunks of code.

Even more specifically, when we talk about the upstream for 8xx we
really mean Intel's Open source technology center
(http://intellinuxgraphics.org/).  There are some community developers
who contribute to the 8xx codebase here and there, but most of the work
is done by the Intel guys.

Regarding boot and run, specifically I mean boot into a regular X
session and work in at least 2D mode, hopefully without freezes or
graphics corruption, but perhaps missing some acceleration
functionality.

Note that with the 8xx hardware, you can almost assuredly get to a text
console using vesa or framebuffer drivers.  Which might be fine for a
server, but I think what we're more focusing on here is laptops and the
normal Ubuntu desktop experience; I wouldn't consider a text-only boot
to be running in that sense.

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[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-02-28 Thread Steve Langasek
The bug referenced in the bzr log is bug #774999 , not bug #727594.  And
it's still true that 8xx hardware has no support upstream.

So the error message should maybe be changed to say 11.04 and later?

** Changed in: update-manager (Ubuntu Precise)
 Assignee: Canonical Foundations Team (canonical-foundations) = Barry 
Warsaw (barry)

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[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-02-28 Thread Nathan Stratton Treadway
Thanks for the reference to #774999.

Okay, given that the warning does still apply to Precise, I'll re-
iterate that it would be very useful if the warning message gave some
pointers to additional information one can used to decide how to answer
the Continue with upgrade?' prompt

For example, am I correct in understanding that this warning only
applies if one is using X.org?  (In my case I'm using the machine as a
server with no X, so presumably there's no reason I shouldn't go ahead
and upgrade to Precise?)

I did a little Googling and found this page:
  https://wiki.ubuntu.com/X/Bugs/Lucidi8xxFreezes

Is there any better pointer for more information on the issues covered
by #774999?

Thanks.

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[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-02-28 Thread Bryce Harrington
The error message sounds adequate to me, but I sympathize about warnings
and errors that just leave you with more questions than answers.  I'm
not sure what exactly to say though.

But here's a brain dump of what I know.  This is going to be way too
blathery for just dropping into that error message, but maybe someone
can massage a usable text out of it.


[Historical Background]

There are basically three families of chips in 8xx:  i810 (810, 815),
i830 (830, 845), and i855 (855, 865).  These chips were manufactured
early on in Intel's integrated graphics history.  They were used in a
wide variety of different laptops and motherboards by a wide number of
vendors, and the way the chips were wired / integrated into the vendor's
board could vary quite a bit.  This also preceded Intel's open source
graphics lab, so I believe the funding from Intel for 8xx support work
is very low priority.  I've also heard the documentation is rather
sketchy, even internally to Intel.

All these factoids together have had the result that upstream 8xx
support upstream has been more art than science.  Bugs have tended to be
very hardware-specific, and often fixing a lockup bug on one person's
laptop will cause a regression on someone else's with exactly the same
8xx chip in some other laptop.  Compounding the trouble is that few
upstream developers have access to a wide enough variety of 8xx boxes to
ensure their code changes have been sufficiently tested.

On top of all this, by now the 8xx hardware line is quite old.  It's
likely many systems suffer from hardware problems - power supply
irregularities, loose/corroded soldering, loose wiring, etc. - which
often have very similar symptoms to graphics issues.  This can make
debugging a given issue quite Fun.

Yet despite all these troubles, upstream *does* still take 8xx bug
reports, and they do try to fix them as they have time.  The current
-intel driver *should* still operate on the i830 and i855 families (i810
is considered a lost cause now.)

Even so, here at the distro level we *don't* take 8xx bug reports for
any 8xx chips, but instead direct people to discuss problems directly
with upstream.  All the problems that make supporting 8xx difficult for
upstream affect us as well.  Indeed, in the past we used to pull fixes
from upstream, but they invariably broke other people's systems.  We
found we were expending a lot of developer and bug triager time chasing
bugs, with little gain except just to annoy 8xx users who didn't know if
their systems would work one week to the next.  :-)

So, now we ship just what upstream provides.  If it works and lets you
run Ubuntu on your 8xx, that's great.  If not, please go to
bugs.freedesktop.org to provide upstream with feedback.


[Current Status]

In Precise, if you've had Ubuntu installed on your hardware previously
then theoretically it *should* work.

Since Lucid there has been a fair amount of work upstream to solve
issues and provide more stable support for 8xx.  However a lot of
features are disabled, missing, or buggy.  This may include 3D, Xv
video, TV output, and more.  I've also seen various reports of gpu
lockups, corruption, and other serious issues, although these might only
affect specific laptops or chipsets, or even just be hardware failures,
but we don't really have a reliable way to know for sure.

In any case, we're not taking bug reports at Launchpad for 8xx issues,
nor will be backporting patches.

So, Ubuntu might boot and run on your 8xx system just fine, but Ubuntu
engineers are not actively *supporting* that chipset in terms of
development work so if it does not work there won't be fixes from us.
You'll need to work directly with upstream at Intel to get development
support.

My advice to 8xx owners would be, ALWAYS test a livecd image thoroughly
before even considering upgrading.

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Title:
  do-release-update to Precise produces a hardware-not-support-in-Natty
  warning

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Re: [Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-02-28 Thread Nathan Stratton Treadway
On Tue, Feb 28, 2012 at 23:11:41 -, Bryce Harrington wrote:
 But here's a brain dump of what I know.  This is going to be way too
 blathery for just dropping into that error message, but maybe someone
 can massage a usable text out of it.

Thanks for this info-dump...


 Since Lucid there has been a fair amount of work upstream to solve
 issues and provide more stable support for 8xx.  However a lot of

Apologies for having to start at the begining... but when you say
upstream in this context, are you talking about an X.org video driver,
Linux kernel modules, a combo of those two, or something else?


 So, Ubuntu might boot and run on your 8xx system just fine, but Ubuntu
 engineers are not actively *supporting* that chipset in terms of
 development work so if it does not work there won't be fixes from us.
 You'll need to work directly with upstream at Intel to get development
 support.

It it really a question of _booting_ (i.e. to a text-mode console), or
only an issue if we are trying to run X?  (Or do these warnings apply
to framebuffer drivers of some sort?)

Thanks again.
Nathan

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  do-release-update to Precise produces a hardware-not-support-in-Natty
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[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-02-26 Thread Jean-Baptiste Lallement
** Also affects: update-manager (Ubuntu Precise)
   Importance: Undecided
   Status: New

** Changed in: update-manager (Ubuntu Precise)
   Status: New = Triaged

** Changed in: update-manager (Ubuntu Precise)
   Importance: Undecided = Medium

** Changed in: update-manager (Ubuntu Precise)
 Assignee: (unassigned) = Canonical Foundations Team 
(canonical-foundations)

** Tags added: rls-mgr-p-tracking

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  do-release-update to Precise produces a hardware-not-support-in-Natty
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[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-02-25 Thread Nathan Stratton Treadway
** Tags added: dist-upgrade

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  do-release-update to Precise produces a hardware-not-support-in-Natty
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[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-02-25 Thread Nathan Stratton Treadway
** Tags added: lucid2precise

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  do-release-update to Precise produces a hardware-not-support-in-Natty
  warning

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[Bug 941172] Re: do-release-update to Precise produces a hardware-not-support-in-Natty warning

2012-02-25 Thread Nathan Stratton Treadway
Here's the code that produces the message, found starting at line 484 of
DistUpgradeQuirks.py:

def _test_and_warn_on_i8xx(self):
I8XX_PCI_IDS = [8086:7121, # i810
8086:7125, # i810e
8086:1132, # i815
8086:3577, # i830
8086:2562, # i845
8086:3582, # i855
8086:2572, # i865
]
lspci = self._get_pci_ids()
if set(I8XX_PCI_IDS).intersection(lspci):
res = self._view.askYesNoQuestion(
_(Your graphics hardware may not be fully supported in 
  Ubuntu 11.04.),
_(The support in Ubuntu 11.04 for your intel graphics 
  hardware is limited 
  and you may encounter problems after the upgrade. 
  Do you want to continue with the upgrade?)
)
if res == False:
self.controller.abort()

(This machine does indeed have a video controller with a 8086:2562 PCI
id.)

I noticed the Natty release notes mention there was an issue with i915
and i945 graphics (LP #727594), but it seems like that problem was
resolved in the Natty timeframe, so if that's the issue being checked
for here, it seems like the check is no longer needed.

On the other hand, if this is related to a different issue, then the
version number mentioned in the message should be updated -- and it
would be very helpful if the message included a link to additional
information so the user would have some idea what sort of problems might
occur and how to decide whether or not it's safe to proceed with the
upgrade...

Thanks.

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  do-release-update to Precise produces a hardware-not-support-in-Natty
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