[Bug 95882] Re: OpenOffice.org crashes saving Word files

2007-05-22 Thread Michael Trausch
It would appear that it is now certainly fixed.  I was able to export
this successfully on the i386 as well.  As such, I think it seems
reasonable and logical to note that the fix was released somewhere
between the time of reporting and the present time.  Not sure what
update that was that fixed it or anything, though.  Thanks, both for the
fix and the nudge!

** Changed in: openoffice.org (Ubuntu)
   Status: Needs Info = Fix Released

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[Bug 95882] Re: OpenOffice.org crashes saving Word files

2007-05-22 Thread Brian Murray
Michael - any news on the i386 platform?

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[Bug 95882] Re: OpenOffice.org crashes saving Word files

2007-05-17 Thread Michael Trausch
Indeed, it is working as it should be, at least for me, and on the
current system that I am using.

HOWEVER... I need to test it on the i386 platform to ensure that it is
not happening there, either.  I am currently using an AMD64 system.
There should be no change in behavior between the two platforms, but
just in case, I will let you know sometime in the next 24 hours on that.

Thanks!

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[Bug 95882] Re: OpenOffice.org crashes saving Word files

2007-05-16 Thread Brian Murray
Thanks for taking the time to report this bug and helping to make Ubuntu
better.  Since you reported your bug a newer version of the
OpenOffice.org package is available.  With this version of
openoffice.org I have been unable to reproduce the bug you described
with your problem document.  Could you please retest with the latest
version and let us know if this is still an issue?  Thanks in advance.

** Changed in: openoffice.org (Ubuntu)
 Assignee: (unassigned) = Brian Murray

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[Bug 95882] Re: OpenOffice.org crashes saving Word files

2007-04-07 Thread John Doe
As of the Ubuntu 7.04 Daily DVD dated 20070407 from
http://cdimage.ubuntu.com/dvd/20070407/ , I can still reproduce this
crash in the included OpenOffice 2.2.0 when booting the Live DVD and
attempting to save the file as a .doc.

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[Bug 95882] Re: OpenOffice.org crashes saving Word files

2007-04-07 Thread John Doe
The 20070407 daily dvd has the OpenOffice package version
2.2.0-0ubuntu2 installed.

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[Bug 95882] Re: OpenOffice.org crashes saving Word files

2007-04-07 Thread John Doe
Attached is a backtrace of OpenOffice (2.2.0-0ubuntu2) crashing done
after booting the Live desktop of the Ubuntu 7.04 Daily DVD 20070407 and
saving the file as a .doc.

** Attachment added: backtrace-openoffice-2.2.0-0ubuntu2.txt
   http://librarian.launchpad.net/7215270/backtrace-2.2.0-0ubuntu2.txt

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[Bug 95882] Re: OpenOffice.org crashes saving Word files

2007-04-05 Thread Matthias Klose
please recheck with the current 2.2.0 release (upstream and ubuntu)


** Changed in: openoffice.org (Ubuntu)
   Status: Confirmed = Needs Info

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[Bug 95882] Re: OpenOffice.org crashes saving Word files

2007-03-26 Thread Michael Trausch
I was able to use OpenOffice.org 2.1 from the web site, on a Windows PC,
to export the document to Microsoft Word without error.  I do not know
if that information will be helpful or not, though—including it anyway,
just in case it is.

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[Bug 95882] Re: OpenOffice.org crashes saving Word files

2007-03-25 Thread Michael Trausch

** Attachment added: Original document
   http://librarian.launchpad.net/6931922/fin317_appendix_d.doc

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[Bug 95882] Re: OpenOffice.org crashes saving Word files

2007-03-25 Thread John Doe
I was able to reproduce this crash in Ubuntu 7.04 Beta's Desktop CD.  I
also got no crash data on my crash.

** Changed in: openoffice.org (Ubuntu)
   Status: Unconfirmed = Confirmed

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[Bug 95882] Re: OpenOffice.org crashes saving Word files

2007-03-25 Thread John Doe
I am not sure if this helps or not, but I ran gdb on the openoffice in
Ubuntu 7.04 Beta ( /usr/lib/openoffice/program/soffice.bin with the
parameters -norestore -writer ) and produced a backtrace.


** Attachment added: backtrace.txt
   http://librarian.launchpad.net/6932187/backtrace.txt

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[Bug 95882] Re: OpenOffice.org crashes saving Word files

2007-03-25 Thread Michael Trausch
I tried installing the debug symbols so that I could attempt to get a
better backtrace, and then start up OpenOffice.org like you show.  It
took me a few attempts, but I was finally successful in getting a
backtrace with partial debug symbols.  Perhaps this will provide some
insight.  Meanwhile, I need to find a way to get this converted today,
because the assignment is due…

** Attachment added: Backtrace with OOo debugging symbols, but missing some 
other dbgsyms.
   http://librarian.launchpad.net/6932888/bt-partial-syms.txt

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[Bug 95882] Re: OpenOffice.org crashes saving Word files

2007-03-25 Thread Michael Trausch
A-ha!  Got a complete BT, and a core file.  Google is my friend!  :)

I hope that this helps.

** Attachment added: Complete Backtrace
   http://librarian.launchpad.net/6932909/bt-complete-syms.txt

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[Bug 95882] Re: OpenOffice.org crashes saving Word files

2007-03-25 Thread Michael Trausch
This is the core dump, compressed with bzip2.  It is 327 MB
uncompressed, but only 12 MB compressed, and my upstream bandwidth would
make it very hard to upload the uncompressed version.  Sorry if that
causes any inconvenience in accessing the core dump.

** Attachment added: OOo Core Dump @ Crash, BZ2 compressed
   http://librarian.launchpad.net/6932936/ooo-gdb-coredump-at-crash.bz2

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