Re: [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible

2016-09-20 Thread Steven Wheeler
A factory reset sorted it all out for me, but this is a bit drastic

On Tue, 20 Sep 2016 at 18:11 Lucio Carreras <1615...@bugs.launchpad.net>
wrote:

> I have exactly the same issues, also with OTA 13. The log files, the
> terminal output.. Everything is exactly the same. You mentioned a live
> debugging session. Maybe we could start one these days. I have time from
> 7pm (Berlin time) every day.
>
> Maybe we can find a solution.
>
> I guess, this bug can be merged or marked as duplicate:
> https://bugs.launchpad.net/ubuntu/+source/indicator-network/+bug/1607068
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1615474
>
> Title:
>   Network Indicator / Connectivity-API is not accessible
>
> Status in Canonical System Image:
>   Incomplete
> Status in indicator-network package in Ubuntu:
>   In Progress
>
> Bug description:
>   Sometime in the last few days my phone lost the ability to connect to
>   wifi networks and the network indicator at the top has stopped
>   working.
>
>   Currently between "Bluetooth" and "Sound" I have a gear icon and the
>   caption "indicator-network".  When I select it, the rest of the screen
>   is blank.  There are no settings available and no way to connect to a
>   wifi network.
>
>   On the System Settings app, if I tap on the "Wi-Fi" icon, I can see
>   "Previous networks".  But below that the page is just white, there is
>   no way to select a wifi network.
>
>   Rebooting the phone doesn't seem to fix the problem.
>
>   Given that this is an MX4 and therefore the USB port doesn't work, and
>   there's no SD card slot, there's vanishingly few ways to get data in
>   and out of this phone now.  If there's a solution to the problem, it's
>   going to have to involve something other than updating system
>   software.
>
>   Current system software is Ubuntu 15.05 (OTA-12).
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions
>

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Title:
  Network Indicator / Connectivity-API is not accessible

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Re: [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible

2016-09-12 Thread Steven Wheeler
Hi, unfortunately I am not really free today which is a shame because it
would be good to help with this bug. I probably need to go for a factory
reset as this phone is my daily driver and I need to see when I am on
mobile data or wifi. Sorry I can't help via IRC today. I will wait until
tomorrow for the reset to see if Matthew has managed to provide any help
via IRC.

Kind regards,

Steven

On Fri, 9 Sep 2016 at 16:56 Antti Kaijanmäki 
wrote:

> Matthew, Steven:
>
> Thank you for the information you have provided this far! Unfortunately
> based on the information I have been unable to deduct the cause of the
> problems you are seeing. Would it be possible to have a live IRC debug
> session with either or both of you next week?
>
> If so, please ping me (Wellark) on Freenode IRC network on Monday to set
> up the session times.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1615474
>
> Title:
>   Network Indicator / Connectivity-API is not accessible
>
> Status in Canonical System Image:
>   Incomplete
> Status in indicator-network package in Ubuntu:
>   In Progress
>
> Bug description:
>   Sometime in the last few days my phone lost the ability to connect to
>   wifi networks and the network indicator at the top has stopped
>   working.
>
>   Currently between "Bluetooth" and "Sound" I have a gear icon and the
>   caption "indicator-network".  When I select it, the rest of the screen
>   is blank.  There are no settings available and no way to connect to a
>   wifi network.
>
>   On the System Settings app, if I tap on the "Wi-Fi" icon, I can see
>   "Previous networks".  But below that the page is just white, there is
>   no way to select a wifi network.
>
>   Rebooting the phone doesn't seem to fix the problem.
>
>   Given that this is an MX4 and therefore the USB port doesn't work, and
>   there's no SD card slot, there's vanishingly few ways to get data in
>   and out of this phone now.  If there's a solution to the problem, it's
>   going to have to involve something other than updating system
>   software.
>
>   Current system software is Ubuntu 15.05 (OTA-12).
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions
>

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https://bugs.launchpad.net/bugs/1615474

Title:
  Network Indicator / Connectivity-API is not accessible

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Re: [Bug 1615474] Re: Network Indicator / Connectivity-API is not accessible

2016-09-08 Thread Steven Wheeler
Hi, I have done as you suggest but nothing has changed, screenshot of the
log file attached.

Regards,

[image: screenshot20160908_194824951.png]Steven

On Thu, 8 Sep 2016 at 17:15 Antti Kaijanmäki 
wrote:

> Now, to get past the "Connect to the Internet to check for updates" in
> system settings, could you try to issue the following command:
>
> $ stop indicator-network
>
> Then open system settings and see if it allows you to check for updates.
> Right now there should not be any, as OTA-13 has not been released yet,
> but this should let you at least receive updates in the future when we
> pinpoint and fix the underlying problem.
>
> Then next, please remove any old indicator-network logs:
>
> $ rm  .cache/upstart/indicator-network*
>
> And start indicator-network again:
>
> $ start indicator-network
>
> After this, please attach the latest indicator-network log to this bug
> report, and also check if the indicator appears. The log should be
> .cache/upstart/indicator-network.log
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1615474
>
> Title:
>   Network Indicator / Connectivity-API is not accessible
>
> Status in Canonical System Image:
>   Incomplete
> Status in indicator-network package in Ubuntu:
>   In Progress
>
> Bug description:
>   Sometime in the last few days my phone lost the ability to connect to
>   wifi networks and the network indicator at the top has stopped
>   working.
>
>   Currently between "Bluetooth" and "Sound" I have a gear icon and the
>   caption "indicator-network".  When I select it, the rest of the screen
>   is blank.  There are no settings available and no way to connect to a
>   wifi network.
>
>   On the System Settings app, if I tap on the "Wi-Fi" icon, I can see
>   "Previous networks".  But below that the page is just white, there is
>   no way to select a wifi network.
>
>   Rebooting the phone doesn't seem to fix the problem.
>
>   Given that this is an MX4 and therefore the USB port doesn't work, and
>   there's no SD card slot, there's vanishingly few ways to get data in
>   and out of this phone now.  If there's a solution to the problem, it's
>   going to have to involve something other than updating system
>   software.
>
>   Current system software is Ubuntu 15.05 (OTA-12).
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1615474/+subscriptions
>


** Attachment added: "screenshot20160908_194824951.png"
   
https://bugs.launchpad.net/bugs/1615474/+attachment/4737004/+files/screenshot20160908_194824951.png

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Title:
  Network Indicator / Connectivity-API is not accessible

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