Re: [Bug 1776859] Re: Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)
Ok, Thank you so much Daniel. Cheers! El lun., 18 de junio de 2018 4:05, Daniel van Vugt < daniel.van.v...@canonical.com> escribió: > Yes, you can buy a Bluetooth USB stick from various stores and online. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1776859 > > Title: > Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571) > > Status in linux package in Ubuntu: > Invalid > > Bug description: > Hello, > I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I > cannot turn on the bluetooth. It's not that it doesn't find the devises, > but I do not either have the option to turn it on. > I've tried installing all drivers I have found (bluez gnome, blueman, > shell extension...), but the same issue remains. > > It is no blocked either, I've tried "sudo rfkill list" in every > modification and always the same: > > 0: acer-wireless: Wireless LAN > Soft blocked: no > Hard blocked: no > 1: phy0: Wireless LAN > Soft blocked: no > Hard blocked: no > 2: brcmwl-0: Wireless LAN > Soft blocked: no > Hard blocked: no > > > Do someone know what might be happening? Any solution? > > Thank you so much in advance. > --- > ProblemType: Bug > ApportVersion: 2.20.9-0ubuntu7.2 > Architecture: amd64 > CurrentDesktop: ubuntu:GNOME > DistroRelease: Ubuntu 18.04 > InstallationDate: Installed on 2018-05-15 (29 days ago) > InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 > (20180426) > InterestingModules: bluetooth > MachineType: Acer Aspire E1-571 > NonfreeKernelModules: wl > Package: linux > PackageArchitecture: amd64 > ProcEnviron: >TERM=xterm-256color >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=es_ES.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic > root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 > ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 > Tags: third-party-packages bionic wayland-session > Uname: Linux 4.15.0-23-generic x86_64 > UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale > cualquier paquete de terceros e inténtelo de nuevo. > UpgradeStatus: No upgrade log present (probably fresh install) > UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo > _MarkForUpload: True > dmi.bios.date: 02/19/2013 > dmi.bios.vendor: Insyde Corp. > dmi.bios.version: V2.14 > dmi.board.asset.tag: Type2 - Board Asset Tag > dmi.board.name: EA50_HC_CR > dmi.board.vendor: Acer > dmi.board.version: Type2 - Board Version > dmi.chassis.type: 10 > dmi.chassis.vendor: Insyde Corp. > dmi.chassis.version: V2.14 > dmi.modalias: > dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14: > dmi.product.family: Type1Family > dmi.product.name: Aspire E1-571 > dmi.product.version: V2.14 > dmi.sys.vendor: Acer > hciconfig: > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776859/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1776859 Title: Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776859/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1776859] Re: Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)
So is it possible to buy one of this? Like an USB stick or something? El vie., 15 de junio de 2018 4:20, Daniel van Vugt < daniel.van.v...@canonical.com> escribió: > The dpkg.txt file is still missing, but that probably doesn't matter. > > I don't think this is a valid bug. It appears you don't have any > bluetooth hardware, so that's why you couldn't get any of the software > to work. > > ** Changed in: linux (Ubuntu) >Status: Incomplete => Invalid > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1776859 > > Title: > Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571) > > Status in linux package in Ubuntu: > Invalid > > Bug description: > Hello, > I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I > cannot turn on the bluetooth. It's not that it doesn't find the devises, > but I do not either have the option to turn it on. > I've tried installing all drivers I have found (bluez gnome, blueman, > shell extension...), but the same issue remains. > > It is no blocked either, I've tried "sudo rfkill list" in every > modification and always the same: > > 0: acer-wireless: Wireless LAN > Soft blocked: no > Hard blocked: no > 1: phy0: Wireless LAN > Soft blocked: no > Hard blocked: no > 2: brcmwl-0: Wireless LAN > Soft blocked: no > Hard blocked: no > > > Do someone know what might be happening? Any solution? > > Thank you so much in advance. > --- > ProblemType: Bug > ApportVersion: 2.20.9-0ubuntu7.2 > Architecture: amd64 > CurrentDesktop: ubuntu:GNOME > DistroRelease: Ubuntu 18.04 > InstallationDate: Installed on 2018-05-15 (29 days ago) > InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 > (20180426) > InterestingModules: bluetooth > MachineType: Acer Aspire E1-571 > NonfreeKernelModules: wl > Package: linux > PackageArchitecture: amd64 > ProcEnviron: >TERM=xterm-256color >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=es_ES.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic > root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 > ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 > Tags: third-party-packages bionic wayland-session > Uname: Linux 4.15.0-23-generic x86_64 > UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale > cualquier paquete de terceros e inténtelo de nuevo. > UpgradeStatus: No upgrade log present (probably fresh install) > UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo > _MarkForUpload: True > dmi.bios.date: 02/19/2013 > dmi.bios.vendor: Insyde Corp. > dmi.bios.version: V2.14 > dmi.board.asset.tag: Type2 - Board Asset Tag > dmi.board.name: EA50_HC_CR > dmi.board.vendor: Acer > dmi.board.version: Type2 - Board Version > dmi.chassis.type: 10 > dmi.chassis.vendor: Insyde Corp. > dmi.chassis.version: V2.14 > dmi.modalias: > dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14: > dmi.product.family: Type1Family > dmi.product.name: Aspire E1-571 > dmi.product.version: V2.14 > dmi.sys.vendor: Acer > hciconfig: > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776859/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1776859 Title: Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776859/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1776859] Re: Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)
So you know the version: On 14 June 2018 at 12:12, Javier Rodríguez wrote: > File added. > > Never used it in windows, never needed it. > > And I installed bluez via "ubuntu's software", should I remove from there? > > > On 14 June 2018 at 11:54, Daniel van Vugt > wrote: > >> It appears you have a PCI-connected card: >> Broadcom Limited BCM4313 802.11bgn Wireless Network Adapter >> >> But it's unclear if your wifi card supports bluetooth at all. In one >> case on the web an engineer has mentioned "Some of the 4313's have BT, >> and some don't.". I still can't find evidence your laptop supports >> bluetooth at all. Did it work in Windows? >> >> Also, please add the missing file: >>dpkg -l > dpkg.txt >> >> Finally, if you installed bluez via a snap, please try removing it. >> >> ** Changed in: linux (Ubuntu) >>Status: New => Incomplete >> >> ** No longer affects: bluez (Ubuntu) >> >> -- >> You received this bug notification because you are subscribed to the bug >> report. >> https://bugs.launchpad.net/bugs/1776859 >> >> Title: >> Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571) >> >> Status in linux package in Ubuntu: >> Incomplete >> >> Bug description: >> Hello, >> I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I >> cannot turn on the bluetooth. It's not that it doesn't find the devises, >> but I do not either have the option to turn it on. >> I've tried installing all drivers I have found (bluez gnome, blueman, >> shell extension...), but the same issue remains. >> >> It is no blocked either, I've tried "sudo rfkill list" in every >> modification and always the same: >> >> 0: acer-wireless: Wireless LAN >> Soft blocked: no >> Hard blocked: no >> 1: phy0: Wireless LAN >> Soft blocked: no >> Hard blocked: no >> 2: brcmwl-0: Wireless LAN >> Soft blocked: no >> Hard blocked: no >> >> >> Do someone know what might be happening? Any solution? >> >> Thank you so much in advance. >> --- >> ProblemType: Bug >> ApportVersion: 2.20.9-0ubuntu7.2 >> Architecture: amd64 >> CurrentDesktop: ubuntu:GNOME >> DistroRelease: Ubuntu 18.04 >> InstallationDate: Installed on 2018-05-15 (29 days ago) >> InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 >> (20180426) >> InterestingModules: bluetooth >> MachineType: Acer Aspire E1-571 >> NonfreeKernelModules: wl >> Package: linux >> PackageArchitecture: amd64 >> ProcEnviron: >>TERM=xterm-256color >>PATH=(custom, no user) >>XDG_RUNTIME_DIR= >>LANG=es_ES.UTF-8 >>SHELL=/bin/bash >> ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic >> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 >> ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 >> Tags: third-party-packages bionic wayland-session >> Uname: Linux 4.15.0-23-generic x86_64 >> UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale >> cualquier paquete de terceros e inténtelo de nuevo. >> UpgradeStatus: No upgrade log present (probably fresh install) >> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo >> _MarkForUpload: True >> dmi.bios.date: 02/19/2013 >> dmi.bios.vendor: Insyde Corp. >> dmi.bios.version: V2.14 >> dmi.board.asset.tag: Type2 - Board Asset Tag >> dmi.board.name: EA50_HC_CR >> dmi.board.vendor: Acer >> dmi.board.version: Type2 - Board Version >> dmi.chassis.type: 10 >> dmi.chassis.vendor: Insyde Corp. >> dmi.chassis.version: V2.14 >> dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.14:bd >> 02/19/2013:svnAcer:pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_ >> HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14: >> dmi.product.family: Type1Family >> dmi.product.name: Aspire E1-571 >> dmi.product.version: V2.14 >> dmi.sys.vendor: Acer >> hciconfig: >> >> To manage notifications about this bug go to: >> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776859 >> /+subscriptions >> > > ** Attachment added: "Captura de pantalla de 2018-06-14 12-18-10.png" https://bugs.launchpad.net/bugs/1776859/+attachment/5152506/+files/Captura%20de%20pantalla%20de%202018-06-14%2012-18-10.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1776859 Title: Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776859/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1776859] Re: Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)
File added. Never used it in windows, never needed it. And I installed bluez via "ubuntu's software", should I remove from there? On 14 June 2018 at 11:54, Daniel van Vugt wrote: > It appears you have a PCI-connected card: > Broadcom Limited BCM4313 802.11bgn Wireless Network Adapter > > But it's unclear if your wifi card supports bluetooth at all. In one > case on the web an engineer has mentioned "Some of the 4313's have BT, > and some don't.". I still can't find evidence your laptop supports > bluetooth at all. Did it work in Windows? > > Also, please add the missing file: >dpkg -l > dpkg.txt > > Finally, if you installed bluez via a snap, please try removing it. > > ** Changed in: linux (Ubuntu) >Status: New => Incomplete > > ** No longer affects: bluez (Ubuntu) > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1776859 > > Title: > Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571) > > Status in linux package in Ubuntu: > Incomplete > > Bug description: > Hello, > I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I > cannot turn on the bluetooth. It's not that it doesn't find the devises, > but I do not either have the option to turn it on. > I've tried installing all drivers I have found (bluez gnome, blueman, > shell extension...), but the same issue remains. > > It is no blocked either, I've tried "sudo rfkill list" in every > modification and always the same: > > 0: acer-wireless: Wireless LAN > Soft blocked: no > Hard blocked: no > 1: phy0: Wireless LAN > Soft blocked: no > Hard blocked: no > 2: brcmwl-0: Wireless LAN > Soft blocked: no > Hard blocked: no > > > Do someone know what might be happening? Any solution? > > Thank you so much in advance. > --- > ProblemType: Bug > ApportVersion: 2.20.9-0ubuntu7.2 > Architecture: amd64 > CurrentDesktop: ubuntu:GNOME > DistroRelease: Ubuntu 18.04 > InstallationDate: Installed on 2018-05-15 (29 days ago) > InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 > (20180426) > InterestingModules: bluetooth > MachineType: Acer Aspire E1-571 > NonfreeKernelModules: wl > Package: linux > PackageArchitecture: amd64 > ProcEnviron: >TERM=xterm-256color >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=es_ES.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic > root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 > ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 > Tags: third-party-packages bionic wayland-session > Uname: Linux 4.15.0-23-generic x86_64 > UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale > cualquier paquete de terceros e inténtelo de nuevo. > UpgradeStatus: No upgrade log present (probably fresh install) > UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo > _MarkForUpload: True > dmi.bios.date: 02/19/2013 > dmi.bios.vendor: Insyde Corp. > dmi.bios.version: V2.14 > dmi.board.asset.tag: Type2 - Board Asset Tag > dmi.board.name: EA50_HC_CR > dmi.board.vendor: Acer > dmi.board.version: Type2 - Board Version > dmi.chassis.type: 10 > dmi.chassis.vendor: Insyde Corp. > dmi.chassis.version: V2.14 > dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer: > pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2- > BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14: > dmi.product.family: Type1Family > dmi.product.name: Aspire E1-571 > dmi.product.version: V2.14 > dmi.sys.vendor: Acer > hciconfig: > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/ > 1776859/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1776859 Title: Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776859/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1776859] Re: Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571)
I copied that in the bug link, but I really have no idea of any of this thing. I do not understand what i have to do with: ** Changed in: bluez (Ubuntu) Status: Incomplete => New ** Changed in: linux (Ubuntu) Status: Incomplete => New On 14 June 2018 at 11:41, Daniel van Vugt wrote: > ** Changed in: bluez (Ubuntu) >Status: Incomplete => New > > ** Changed in: linux (Ubuntu) >Status: Incomplete => New > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1776859 > > Title: > Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571) > > Status in linux package in Ubuntu: > Incomplete > > Bug description: > Hello, > I have installed ubuntu 18.04 LTS on my laptop Acer aspire E1-571 and I > cannot turn on the bluetooth. It's not that it doesn't find the devises, > but I do not either have the option to turn it on. > I've tried installing all drivers I have found (bluez gnome, blueman, > shell extension...), but the same issue remains. > > It is no blocked either, I've tried "sudo rfkill list" in every > modification and always the same: > > 0: acer-wireless: Wireless LAN > Soft blocked: no > Hard blocked: no > 1: phy0: Wireless LAN > Soft blocked: no > Hard blocked: no > 2: brcmwl-0: Wireless LAN > Soft blocked: no > Hard blocked: no > > > Do someone know what might be happening? Any solution? > > Thank you so much in advance. > --- > ProblemType: Bug > ApportVersion: 2.20.9-0ubuntu7.2 > Architecture: amd64 > CurrentDesktop: ubuntu:GNOME > DistroRelease: Ubuntu 18.04 > InstallationDate: Installed on 2018-05-15 (29 days ago) > InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 > (20180426) > InterestingModules: bluetooth > MachineType: Acer Aspire E1-571 > NonfreeKernelModules: wl > Package: linux > PackageArchitecture: amd64 > ProcEnviron: >TERM=xterm-256color >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=es_ES.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-23-generic > root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 > ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 > Tags: third-party-packages bionic wayland-session > Uname: Linux 4.15.0-23-generic x86_64 > UnreportableReason: Este no es un paquete oficial de Ubuntu. Desinstale > cualquier paquete de terceros e inténtelo de nuevo. > UpgradeStatus: No upgrade log present (probably fresh install) > UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo > _MarkForUpload: True > dmi.bios.date: 02/19/2013 > dmi.bios.vendor: Insyde Corp. > dmi.bios.version: V2.14 > dmi.board.asset.tag: Type2 - Board Asset Tag > dmi.board.name: EA50_HC_CR > dmi.board.vendor: Acer > dmi.board.version: Type2 - Board Version > dmi.chassis.type: 10 > dmi.chassis.vendor: Insyde Corp. > dmi.chassis.version: V2.14 > dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.14:bd02/19/2013:svnAcer: > pnAspireE1-571:pvrV2.14:rvnAcer:rnEA50_HC_CR:rvrType2- > BoardVersion:cvnInsydeCorp.:ct10:cvrV2.14: > dmi.product.family: Type1Family > dmi.product.name: Aspire E1-571 > dmi.product.version: V2.14 > dmi.sys.vendor: Acer > hciconfig: > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/ > 1776859/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1776859 Title: Bluetooth doesn't work on ubuntu 18.04 LTS (Acer aspire E1-571) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1776859/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
