Re: [Bug 391628] Re: Everything gets swapped out after resume from suspend using fglrx drivers
On Wed, May 29, 2013 at 9:24 PM, Christopher M. Penalver christopher.m.penal...@gmail.com wrote: Chris, I appreciate your polite response, but I am still disappointed. Firstly, in my initial post to you https://bugs.launchpad.net/ubuntu/+source/linux/+bug/391628/comments/83 requesting for you to file a new report, I did not post the rationale for this, so I beg your pardon. As well, I would not mark this a duplicate unless a developer notes this is so, or it is clear from a development perspective. Since you did not file a new report, this is undeterminable. This bug is a specific, very unusual behavior, experienced only by users using a specific driver, taking a specific action. It's clearly the same bug. There's no reason to think otherwise. You seem to be advocating a presumed different until proven duplicate policy, which doesn't make sense, if for no other reason than the excessive bug reports and associated triage workload it would generate. In the meantime, Wong Yong Jie posted a valid addition to this bug report with appropriate kernel debug info and traces, but you deleted it and all of his attachments. You also removed Luke Plant's report and attachments and told him to re-report the bug. And after deleting these logs, you marked this bug as needs-kernel-logs, and you marked it Incomplete in spite of it clearly being confirmed by multiple users. This would be correlation, not causation. But let's look at the end result: logs were deleted and then requested, and the bug was confirmed by multiple users and then marked Incomplete. This makes no sense. The last thing I would want is to have you do a considerable amount of work, to find that this is in fact a duplicate. Then why are you asking me to do so when it is clearly the same bug? I feel like you are asking us to jump through too many hoops when we have already done that. Debian doesn't treat bug reporters this way, with such bureaucracy. The last thing I would want is to create and sustain a bureaucracy. If this is what Ubuntu was about, I certainly would not have installed Ubuntu, let alone triage the bug reports regarding it. I believe you are sincere, but look at what you just said: I'm more than happy, and eagerly await the opportunity to triage both of your reports, in line with the policies set out by the Ubuntu Kernel Team, Ubuntu Bug Control, and Ubuntu Bug Squad. If that's not bureaucracy, what is? You sound so polite, but you sound like someone at a government agency who is glad to solve a citizen's problem as soon as the citizen fills out the necessary paperwork, in spite of the fact that the problem is self-evident, and the only thing preventing further action is the lack of paperwork. If you have further questions, please do not post further to this report, but contact me directly, post to the appropriate forum, and file a new report. My questions are: 1. Why was useful information deleted from this bug report after multiple users provided it? 2. Why was the bug marked Incomplete instead of Confirmed, given that multiple users have confirmed the same behavior in the same circumstances? I--and I'm guessing other users who have posted on this report--want to know why the information they provided was thrown away instead of being used to fix this bug. And I want to know why the bug was given a status--Incomplete--which will result in the bug automatically being closed if no further action is taken, despite the bug being a confirmed problem. That results in the bug disappearing from search results or being presumed fixed when that is not the case. And that results in more duplicate reports and a longer wait for a fix. These questions are relevant to this bug report and to those of us who suffer from this problem. Bottom line: I'd rather you leave the bug report alone than delete useful debugging info and give the bug a status which will automatically dismiss the bug report even if no one fixes it. Committees can make whatever policies they want, but this bug is real and confirmed, and we who have posted here are clearly experiencing the very same bug. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/391628 Title: Everything gets swapped out after resume from suspend using fglrx drivers To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/391628/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 391628] Re: Everything gets swapped out after resume from suspend using fglrx drivers
Christopher, As I have said earlier, I still have this bug when using fglrx, and that has forced me to use the open-source driver. You're asking me to change drivers, reenact the bug, and then file a new bug report, which will then be marked as a duplicate or Incomplete. In the meantime, Wong Yong Jie posted a valid addition to this bug report with appropriate kernel debug info and traces, but you deleted it and all of his attachments. You also removed Luke Plant's report and attachments and told him to re-report the bug. And after deleting these logs, you marked this bug as needs-kernel-logs, and you marked it Incomplete in spite of it clearly being confirmed by multiple users. You never answered Luke when he said: I've just uninstalled the fglrx drivers since this is a critical issue for me. However, if you can assure me that you are actually intending to do something about this, rather than just find a reason to cross this bug off your list, then I will install it again and follow the steps you posted. I feel the same way. I do not want to go to all that trouble just to have my bug report marked Incomplete or Duplicate again. That's happened to me too many times on other Ubuntu bug reports. I feel like you are asking us to jump through too many hoops when we have already done that. Debian doesn't treat bug reporters this way, with such bureaucracy. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/391628 Title: Everything gets swapped out after resume from suspend using fglrx drivers To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/391628/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 391628] Re: Everything gets swapped out after resume from suspend using fglrx drivers
Thanks for the update. It's too bad that a major issue like this is not a priority. But I guess people using old hardware doesn't make them more money. On Sat, Mar 9, 2013 at 2:48 AM, mdo 391...@bugs.launchpad.net wrote: I contacted AMD's tech support a few months ago and supplied them with detailed information. Meanwhile I was able to circumvent my personal problem by upgrading my machine from 4 GB to 8 GB. A couple of weeks ago I re-contacted AMD and was adviced that their Linux team was working on this issue but due to my product (Radeon HD 3000 Series) being a legacy one this issue was not on their priority list. This is the URL to directly open bug reports with AMD: http://emailcustomercare.amd.com/ -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/391628 Title: Everything gets swapped out after resume from suspend using fglrx drivers To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/391628/+subscriptions -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/391628 Title: Everything gets swapped out after resume from suspend using fglrx drivers To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/391628/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 391628] Re: Everything gets swapped out after resume from suspend using fglrx drivers
On Mon, Feb 18, 2013 at 8:30 AM, Christopher M. Penalver christopher.m.penal...@gmail.com wrote: Patrick Gillespie, if you have a bug in Ubuntu, could you please file a new report by executing the following in a terminal: ubuntu-bug linux Please note, not filing a new report may delay your problem being addressed as quickly as possible. Would you please explain how having each affected user file a separate, duplicate bug report will result in more efficient handling of bug reports? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/391628 Title: Everything gets swapped out after resume from suspend using fglrx drivers To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/391628/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 391628] Re: Everything gets swapped out after resume from suspend using fglrx drivers
How can we get AMD's attention about this? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/391628 Title: Everything gets swapped out after resume from suspend using fglrx drivers To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/391628/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 391628] Re: Everything gets swapped out after resume from suspend using fglrx drivers
Could you please clarify the bug policy for me? If his bug is going to be marked as a dupe, why should he file a new bug? On Saturday, June 9, 2012, Christopher M. Penalver wrote: Sebastian Bugiu, if you are having a problem in Ubuntu, please file a new report by executing the following via the Terminal and feel free to subscribe me to it: ubuntu-bug linux Thanks! -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/391628 Title: Everything gets swapped out after resume from suspend using fglrx drivers To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/391628/+subscriptions -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/391628 Title: Everything gets swapped out after resume from suspend using fglrx drivers To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/391628/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 391628] Re: Everything gets swapped out after resume from suspend using fglrx drivers
On Tue, May 29, 2012 at 6:53 AM, Ward 391...@bugs.launchpad.net wrote: According to [1], AMD is going to drop support for HD 2000/3000/4000 series in the catalyst driver very soon. This means that for most of us, this bug will never be fixed. This is disappointing news. The open-source drivers still don't have power management support--only with the Catalyst driver can I control the fan speed of my 4770 card (a firmware update to the card caused the fan to idle at higher-than-normal speed, preventing it from running silently unless I manually reduce the speed). And, of course, right as Valve is about to release Steam for Linux, AMD drops support for cards that are still very useful. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/391628 Title: Everything gets swapped out after resume from suspend using fglrx drivers To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/391628/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 391628] Re: Everything gets swapped out after resume from suspend using fglrx drivers
Sorry, I'm confused. Are you asking me to file a new bug and subscribe you to it? On Wednesday, May 30, 2012, Christopher M. Penalver wrote: Ward / Adam Porter, please execute the following via the Terminal and feel free to subscribe me to it: ubuntu-bug linux Thanks! -- You received this bug notification because you are subscribed to the bug report. https://bugs.launchpad.net/bugs/391628 Title: Everything gets swapped out after resume from suspend using fglrx drivers To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/391628/+subscriptions -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/391628 Title: Everything gets swapped out after resume from suspend using fglrx drivers To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/391628/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 391628] Re: Everything gets swapped out after resume from suspend using fglrx drivers
On 18/08/10 12:11, Ward wrote: Anton, i'm referring to the official AMD linux ati-drivers: http://support.amd.com/us/gpudownload/linux/Pages/radeon_linux.aspx?type=2.4.1product=2.4.1.3.42lang=English The latest version (10.7) is not in the apt-get tree, so you need to download and install it manually. (How) can I check which version is in the (Ubuntu) packages? -- Groetjes, Anton -- Everything gets swapped out after resume from suspend using fglrx drivers https://bugs.launchpad.net/bugs/391628 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 391628] Re: Everything gets swapped out after resume from suspend using fglrx drivers
On 15/08/10 22:42, Fabio Marconi wrote: Hello to all. Can someone reproduce the bug in Lucid then attach here these files: /var/log/syslog /var/log/dmesg /var/log/kern.log /var/log/Xorg.0.log /var/log/Xorg.0.log.old /var/log/udev Thanks in advance :)Fabio Would files after a reboot do? Most often, when I encounter this bug, the machine does not get back into a working condition and I have to reboot (even hard reset sometimes). Anton. -- Everything gets swapped out after resume from suspend using fglrx drivers https://bugs.launchpad.net/bugs/391628 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 391628] Re: Everything gets swapped out after resume from suspend using fglrx drivers
On 16/08/10 11:49, Fabio Marconi wrote: Hello anton. After the bug, can you please attach these files: [...] OK, will do that. Expect a day or so delay, as I have to wait for it to reappear (and the machine is my major production environment, so I cannot spend the time to experiment). -- Groetjes, Anton _ ___ | | | | _ _ ___,| K. Anton Feenstra | | / \ / \'| | | IBIVU/Bioinformatics - Free University Amsterdam | |( | )| | | De Boelelaan 1083A - 1081 HV Amsterdam - Netherlands | | \_/ \_/ | | | Tel +31 20 59 87783 - Fax +31 20 59 87653 - Room P136 | | | feens...@few.vu.nl - www.few.vu.nl/~feenstra/ | | | And I Will Strike Down Upon Those With Great | | | Vengeance and With Furious Anger Those Who Attempt to | | | Poison and Destroy My Brothers. (Pulp Fiction) | |_|___| -- Everything gets swapped out after resume from suspend using fglrx drivers https://bugs.launchpad.net/bugs/391628 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 391628] Re: Everything gets swapped out after resume from suspend using fglrx drivers
On 2010-01-21 14:23, ChillyWilly wrote: This bug still hasn't been resolved yet. Any new info? Well, as I indicated, I am using the open source drivers and the laptop works just fine now. Although I haven't tried any 3D games on it of course. ;) I don't know if the ATI drivers have fixed this bug, and since this is my work laptop I don't really need 3D - that's my recommendation unless you want to play games (or use Google Earth). -- Shane -- Everything gets swapped out after resume from suspend using fglrx drivers https://bugs.launchpad.net/bugs/391628 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
