Re: [Bug 596165] Re: Should auto-install cryptsetup when not present and encrypted media inserted

2010-06-22 Thread Michael B. Trausch
On Tue, 2010-06-22 at 08:03 +, Sebastien Bacher wrote:
 it's a request to add new code to handle cases not working now so yes
 it's a feature request 

It is a request to add new code to handle an error in design
specifications.  One should not call a binary from desktop code without
ensuring that the binary is already installed.  This is a feature that
already exists in other software, such as the file sharing software
which will install Samba and what not when the user enables the feature
and it's not already installed.

Presumably (speaking as a programmer) the same sort of code can be used
here.  It seems to me that if it has not already been factored into its
own thing, that it should so that other applications can easily benefit
from it.

However, I must say that I disagree with this being categorized as
wishlist.  I know that an average user would disagree, as well,
because it's a cryptic error message that is received, not some sort of
graceful message saying, Oops, you need to install package X, it just
says that it failed to execute cryptsetup because of no such file or
directory.  That doesn't help people at all.  This is a bug, albeit a
design bug, but it is a bug nonetheless.  That is, it is a defect.

I'm not going to argue the point anymore, because I know that at this
point it's not likely to change.  I just thought that user
interface/user experience was something a little more important than
wishlist, and I was under the impression that the bug tracking
software existed so that defects would be tracked as they were and not
unnecessarily demoted.  It would be more useful to make this a low or
medium priority bug.  Probably ideally, it could be classified as a
low-priority, medium severity issue, but Launchpad does not permit that.
However, classifying it as a wishlist item just trivializes the bug to
an end-user.  I'm glad that I reported it, and not my mother or my
grandmother.

--- Mike

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Should auto-install cryptsetup when not present and encrypted media inserted
https://bugs.launchpad.net/bugs/596165
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Re: [Bug 596165] Re: Should auto-install cryptsetup when not present and encrypted media inserted

2010-06-22 Thread Michael B. Trausch
On Tue, 2010-06-22 at 13:48 +, Sebastien Bacher wrote:
 changing to low, it will not make any difference on how this bug is
 handled (it's not because a bug is a wishlist that it will not get
 solved and it's not because a bug has higher settings that will be
 worked quicker) but since you seem to care about random bug settings
 rather than about getting issues worked 

It certainly does have an effect on people browsing for something to
fix.  It appears that it is you who do not care about the bigger
picture.  I do not appreciate your insults which have persisted over the
years; it is wholly unprofessional and uncalled for.

All I was asking was that the bug have a sane priority set to it.
Wishlist connotes that fixing it is nonessential to the system itself,
when in this case it is a user interface and user experience problem in
the default system.  You said in another message that users may never
encounter it; well, they will encounter it the first time they try to
format an encrypted USB drive or whatever.  That ability is exposed in
the user interface when you format media.  If the media formatter didn't
have the ability to create encrypted media, it would not be expected to
work to create encrypted media out of the box.

What is so difficult about this request and its rationale?  For
Maverick, there are three fixes for this bug: autoinstall cryptsetup
when necessary, install it by default, or have the media formatter
detect whether or not it is installed and only show the encrypted media
options if it is.  There are other ways to fix the bug, sure, but
seriously, it's an issue that should be cared about if we actually give
a rat's rear about users having problems.

--- Mike

-- 
Should auto-install cryptsetup when not present and encrypted media inserted
https://bugs.launchpad.net/bugs/596165
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Re: [Bug 596165] Re: Should auto-install cryptsetup when not present and encrypted media inserted

2010-06-21 Thread Michael B. Trausch
On Mon, 2010-06-21 at 09:30 +, Sebastien Bacher wrote:
 ** Changed in: nautilus (Ubuntu)
Importance: Undecided = Wishlist 

Failing to automatically install cryptsetup results in a cryptic error
message for the user.  Is this truly a wishlist item per the desktop
project's priorities?  Is not user friendliness a relatively high
priority for the desktop team?

--- Mike

-- 
Should auto-install cryptsetup when not present and encrypted media inserted
https://bugs.launchpad.net/bugs/596165
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