[Bug 1900777] Re: [amdgpu] Screen freeze with AMD/ATI Renoir
Hi Daniel, the driver that I have with ubuntu's support (the one that is downloaded automatically) is giving me some problems. No freezes yet (it's been around 6 hours). The first problem is that the display does not seem to be claimed. blaise@blaise-VivoBook2:~$ sudo lshw -c video [sudo] password for blaise: *-display UNCLAIMED description: VGA compatible controller product: Renoir vendor: Advanced Micro Devices, Inc. [AMD/ATI] physical id: 0 bus info: pci@:03:00.0 version: c2 width: 64 bits clock: 33MHz capabilities: pm pciexpress msi msix vga_controller bus_master cap_list configuration: latency=0 resources: memory:d000-dfff memory:e000-e01f ioport:e000(size=256) memory:fe70-fe77 This I believe leads to the following problems in which the night light does not work. (when I had the driver installed from the amd website it did work). And similarly, I cannot attach an HDMI external monitor to my computer anymore, where previously with the other driver I could. Please let me know what steps I can take to resolve these issues. I have gone through the internet and many suggestions just tell me to install the driver from the amd site. but I do not want something that Ubuntu does not support or freezes on me. Thanks. Blaise -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze with AMD/ATI Renoir To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: [amdgpu] Screen freeze with AMD/ATI Renoir
I would also like to add that the night light function and HDMI external monitors seem to work in windows if I select to boot into that OS. Thanks. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze with AMD/ATI Renoir To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1906525] [NEW] Display + HDMI not working properly. I suspect the automatically installed driver.
Public bug reported: My display is not working properly. Ryzen 7, Radeon graphics ASUS Vivobook laptop. Display night light does not work and the HDMI port does not work as evidence. Furthermore, the display commands seem to signify that there is a driver that is not installed. But it was installed automatically and there is not selection that I can make in the additional drivers tab of the software update program. I reinstalled ubuntu 20.04 LTS to uninstall the graphics driver that had been freezing my computer non-stop in search of a way to get ubuntu bug support (support is not provided when using the driver amd reccomends using). (Screenfreeze bug https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-amdgpu/+bug/1900777) So, there appears to be a driver installed. However, the display is unclaimed. (see below). I switched from gdm3 to lightdm, as that was recommended in someone’s answer but did me no good. I have not switched back. blaise@blaise-VivoBook2:~$ sudo lshw -c video [sudo] password for blaise: *-display UNCLAIMED description: VGA compatible controller product: Renoir vendor: Advanced Micro Devices, Inc. [AMD/ATI] physical id: 0 bus info: pci@:03:00.0 version: c2 width: 64 bits clock: 33MHz capabilities: pm pciexpress msi msix vga_controller bus_master cap_list configuration: latency=0 resources: memory:d000-dfff memory:e000-e01f ioport:e000(size=256) memory:fe70-fe77 xrandr gives failed to get size of gamma for output default. This proves further evidence to me that the incorrect driver is not being used. Furthermore, the night light function and the HDMI functionality does not work. I spent my whole work day googling for a solution and trying various things yesterday, but the vast majority of solutions recommend installing a driver that has previously given me freezes. I can include all the sites that tI have visited to try and solve this problem upon request (Warning this list exceeds 50). All the help is greatly appreciated. Thanks. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-56.62-generic 5.4.73 Uname: Linux 5.4.0-56-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.13 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Dec 2 07:18:40 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: rtl8821ce, 5.5.2.1, 5.4.0-56-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Renoir [1002:1636] (rev c2) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Renoir [1043:1352] InstallationDate: Installed on 2020-12-01 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop X513IA_M513IA ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-56-generic root=UUID=9f7c4a34-4508-4d48-9c26-c7bf0045826a ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/05/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X513IA.300 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X513IA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX513IA.300:bd06/05/2020:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopX513IA_M513IA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX513IA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: VivoBook dmi.product.name: VivoBook_ASUSLaptop X513IA_M513IA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.103+git2011061830.fc479e~oibaf~f version.libgl1-mesa-dri: libgl1-mesa-dri 21.0~git2012010730.688dda~oibaf~f version.libgl1-mesa-glx: libgl1-mesa-glx 21.0~git2012010730.688dda~oibaf~f version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.6 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal third-party-packages ubuntu ** Description changed: - - - --- + My display is not working properly. Ryzen 7, Radeon graphics ASUS + Vivobook laptop. Display night light doe
[Bug 1906601] [NEW] Display + HDMI not working properly. I suspect the automatically installed driver.
Public bug reported: New bug from: https://bugs.launchpad.net/ubuntu/+bug/1906525. lshw -c video gives same result of unclaimed video. Night light and HDMI still do not work. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-56.62-generic 5.4.73 Uname: Linux 5.4.0-56-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.13 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Dec 2 22:09:04 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: rtl8821ce, 5.5.2.1, 5.4.0-56-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Renoir [1002:1636] (rev c2) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Renoir [1043:1352] InstallationDate: Installed on 2020-12-01 (1 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop X513IA_M513IA ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-56-generic root=UUID=9f7c4a34-4508-4d48-9c26-c7bf0045826a ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/05/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X513IA.300 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X513IA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX513IA.300:bd06/05/2020:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopX513IA_M513IA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX513IA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: VivoBook dmi.product.name: VivoBook_ASUSLaptop X513IA_M513IA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~20.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.6 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal ubuntu -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1906601 Title: Display + HDMI not working properly. I suspect the automatically installed driver. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1906601/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1906525] Re: Display + HDMI not working properly. I suspect the automatically installed driver.
Thanks Daniel. ppa=purged and started a new bug here: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1906601 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1906525 Title: Display + HDMI not working properly. I suspect the automatically installed driver. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1906525/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: [amdgpu] Screen freeze
** Attachment added: "prevboot.txt" https://bugs.launchpad.net/ubuntu/+bug/1900777/+attachment/5432026/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: [amdgpu] Screen freeze
Ok I have selected Ubuntu on Wayland. Comment #22 is from a freeze before I selected this. Thanks. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: [amdgpu] Screen freeze
Switched to ubuntu (i.e. not ubuntu on wayland) after crash. There were back to back crashes. After posting this, I will try to replicate it. ** Attachment added: "prevboot1.txt" https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-amdgpu/+bug/1900777/+attachment/5433053/+files/prevboot1.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-amdgpu/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: [amdgpu] Screen freeze
Crash from ubuntu on wayland ** Attachment added: "prevboot.txt" https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-amdgpu/+bug/1900777/+attachment/5433052/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-amdgpu/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: [amdgpu] Screen freeze
Can't seem to replicate the crashes from comment #24-#26. Will update if this changes. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-amdgpu/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: [amdgpu] Screen freeze
To reiterate, the prevboot1.txt. and prevboot2.txt posted today, 11/10/20, are from ubuntu. And prevboot.txt, posted 11/10/20, is from ubuntu on wayland. ** Attachment added: "prevboot2.txt" https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-amdgpu/+bug/1900777/+attachment/5433054/+files/prevboot2.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-amdgpu/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: [amdgpu] Screen freeze
Another ubuntu crash. This attached file is not ubuntu on wayland. (This is the third crash of the morning, so I am switching back to ubuntu on wayland) ** Attachment added: "prevboot.txt" https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-amdgpu/+bug/1900777/+attachment/5433065/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-amdgpu/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: [amdgpu] Screen freeze with AMD/ATI Renoir
Crash from ubuntu on wayland ** Attachment added: "prevboot.txt" https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-amdgpu/+bug/1900777/+attachment/5433515/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze with AMD/ATI Renoir To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: [amdgpu] Screen freeze with AMD/ATI Renoir
Thanks Daniel. I will uninstall and reinstall my amd driver. Is there a reason that the AMD driver does not show up in the ubuntu additional drivers app and is there a way that I can get one to appear there? What other recommendations might you have? Thanks so much -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze with AMD/ATI Renoir To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: [amdgpu] Screen freeze with AMD/ATI Renoir
Interesting. When I installed ubuntu I had to install it from the Amd website or else I was stuck with poor gpu functionality. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze with AMD/ATI Renoir To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: [amdgpu] Screen freeze with AMD/ATI Renoir
Is there a way to get a driver that you do support? Thanks so much. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze with AMD/ATI Renoir To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1906601] Re: FBDEV in use with amdgpu and there is no /dev/dri/card0 (hardware is AMD/ATI Renoir [1002:1636])
Thanks Daniel and Timo, your help is greatly appreciated. I updated to 20.10 and things appear to be a lot different in my display. The HDMI works, the night light works, and now xrandr shows an extensive output for my display. I wish I knew it was this simple awhile ago haha! Let me know if you would like me to attach any of the output commands in my new system. I did not need to update to the hwe kernal. I am just using the generic kernal (I will paste the version of the kernal that I am running below). I was going to do the hwe kernal update like you recommended, however, I don't want to fix what is not broken. Unless you recommend that I update to the linux-generic-hwe-20.04-edge like recommended above. Let me know if that is the case (if this is the case, please confirm that you would recommend installing linux-generic-hwe-20.04-edge opposed to installing linux-generic-hwe-20.10-edge, if that is a thing). Again, thank you both so much. blaise@blaise-V:~$ cat /proc/version Linux version 5.8.0-31-generic (buildd@lgw01-amd64-038) (gcc (Ubuntu 10.2.0-13ubuntu1) 10.2.0, GNU ld (GNU Binutils for Ubuntu) 2.35.1) #33-Ubuntu SMP Mon Nov 23 18:44:54 UTC 2020 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1906601 Title: FBDEV in use with amdgpu and there is no /dev/dri/card0 (hardware is AMD/ATI Renoir [1002:1636]) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1906601/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: Xorg freeze
The freeze on this system and the other system was similar. But on this one, the screen goes black, the music keeps playing and I am unable to take any actionable steps other than a hard reboot. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: Xorg freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] [NEW] Xorg freeze
Public bug reported: I upgraded to a Ryzen 7, 24-RAM ASUS computer because I thought that my 2-year-old Dell laptop was the problem. However, I froze during Zoom yesterday and during coding today after fresh-installing Ubuntu 20.04 on Sunday. I also froze mid-attempt to submit a bug report after the coding freeze. Any help is appreciated. Thanks. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65 Uname: Linux 5.4.0-52-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.9 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Tue Oct 20 17:38:31 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: amdgpu, 5.6.0.15-1098277, 5.4.0-51-generic, x86_64: installed amdgpu, 5.6.0.15-1098277, 5.4.0-52-generic, x86_64: installed rtl8821ce, 5.5.2.1, 5.4.0-51-generic, x86_64: installed rtl8821ce, 5.5.2.1, 5.4.0-52-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GpuHangFrequency: Several times a day GpuHangReproducibility: Seems to happen randomly GpuHangStarted: Within the last few days GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Renoir [1002:1636] (rev c2) (prog-if 00 [VGA controller]) Subsystem: ASUSTeK Computer Inc. Renoir [1043:1352] InstallationDate: Installed on 2020-10-18 (2 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop X513IA_M513IA ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-52-generic root=UUID=df36462b-f672-4f1c-a8b2-060922542daf ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/05/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X513IA.300 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X513IA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX513IA.300:bd06/05/2020:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopX513IA_M513IA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX513IA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: VivoBook dmi.product.name: VivoBook_ASUSLaptop X513IA_M513IA dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~20.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal freeze ubuntu -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: Xorg freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: [amdgpu] Screen freeze
I will upload one of the many files that are in the /var/crash directory. There are 12, 3 different files per crash. Let me know if you want me to upload another or a different one. ** Attachment added: "crash file, today, located in /var/crash" https://bugs.launchpad.net/ubuntu/+bug/1900777/+attachment/5424858/+files/_usr_share_apport_dump_acpi_tables.py.1000.crash -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: [amdgpu] Screen freeze
Names of files in /var/crash: _opt_xoom_zoom.1000.crash (also .upload and .uploaded) _usr_bin_nautilus.1000.crash (also .upload and .uploaded) _usr_bin_software-properties-gtk.1000.crash (also .upload and .uploaded) _usr_share_apport_dump_acpi_tables.py.1000.upload (ans .upload and .uploaded) I will do the steps in comment #4. I will try to reproduce but I will post when I can. Thank you. ** Attachment removed: "crash file, today, located in /var/crash" https://bugs.launchpad.net/ubuntu/+bug/1900777/+attachment/5424858/+files/_usr_share_apport_dump_acpi_tables.py.1000.crash -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: [amdgpu] Screen freeze
Crashed this morning, while only my browser was up, right after booting it up. Here is the resulting file from the #4 terminal command. Thanks. ** Attachment added: "prevboot.txt" https://bugs.launchpad.net/ubuntu/+bug/1900777/+attachment/5425153/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: [amdgpu] Screen freeze
Ok will do, thank you. I do only have three extensions (Desktop Icons, Ubuntu AppIndicators, UbuntuDock), all of which are enabled. Thanks I will run comment 4 again when the freeze happens again. Thanks. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: [amdgpu] Screen freeze
Today's freeze. ** Attachment added: "prevboot.txt" https://bugs.launchpad.net/ubuntu/+bug/1900777/+attachment/5426145/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: [amdgpu] Screen freeze
Back-to-back. Freezes. I wasn't meaning to try and freeze it again but I did in a similar way, uploading image files to libreoffice impress. I will keep uploading when they freeze. Thanks ** Attachment added: "prevboot.txt" https://bugs.launchpad.net/ubuntu/+bug/1900777/+attachment/5426148/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: [amdgpu] Screen freeze
Thanks Daniel, and I will continue posting the prevboot files to see if there is something that we can pinpoint. As for the amdgpu drivers, those were not automatically detected when I installed ubuntu (that is, if I go to the additional drivers, only the wifi chip is detected and not the graphics displays that were needed to be installed). So I went to the AMD site and downloaded them myself. This was needed, as without them I could not attach external monitors, control the display, etc. I imagine uninstalling these things would result in the same problem. Thoughts? If not, I will continue to post the prevboot in the future. Thanks for all the work you do! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: [amdgpu] Screen freeze
Ok. And when uninstalled, just wait to see if it will freeze up (and if it does, save to prevboot)? Or? Thanks -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: [amdgpu] Screen freeze
Today's freeze, before uninstalling the driver ** Attachment added: "prevboot.txt" https://bugs.launchpad.net/ubuntu/+bug/1900777/+attachment/5427983/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: [amdgpu] Screen freeze
Still have not uninstalled the amdgpu (still awaiting response comment #16)... Kind of need it for my school work ** Attachment added: "prevboot.txt" https://bugs.launchpad.net/ubuntu/+bug/1900777/+attachment/5429503/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: [amdgpu] Screen freeze
** Attachment added: "prevboot.txt" https://bugs.launchpad.net/ubuntu/+bug/1900777/+attachment/5431157/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1900777] Re: [amdgpu] Screen freeze
** Attachment added: "prevboot1.txt" https://bugs.launchpad.net/ubuntu/+bug/1900777/+attachment/5431158/+files/prevboot1.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1900777 Title: [amdgpu] Screen freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1900777/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1887724] [NEW] Xorg freeze
Public bug reported: Random freezing-- different freezing every time. I switched GUIs from Gnome to Cinnamon and it seems to freeze less, but still averaging about once a day. I cannot reproduce, is random. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44 Uname: Linux 5.4.0-40-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.3 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: X-Cinnamon Date: Wed Jul 15 15:44:47 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: Yes, if not too technical GpuHangFrequency: Several times a week GpuHangReproducibility: Seems to happen randomly GpuHangStarted: Immediately after installing this version of Ubuntu GraphicsCard: Advanced Micro Devices, Inc. [AMD/ATI] Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series] [1002:15dd] (rev c4) (prog-if 00 [VGA controller]) Subsystem: Dell Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series] [1028:0884] InstallationDate: Installed on 2020-06-04 (40 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: Dell Inc. Inspiron 7375 ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-40-generic root=UUID=0ed970bf-fd17-4242-8a3e-5c1224ed5b72 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/09/2018 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.5.0 dmi.board.name: 02YPPF dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 1.5.0 dmi.modalias: dmi:bvnDellInc.:bvr1.5.0:bd07/09/2018:svnDellInc.:pnInspiron7375:pvr1.5.0:rvnDellInc.:rn02YPPF:rvrA00:cvnDellInc.:ct10:cvr1.5.0: dmi.product.family: Inspiron dmi.product.name: Inspiron 7375 dmi.product.sku: 0884 dmi.product.version: 1.5.0 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~20.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal freeze ubuntu -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1887724 Title: Xorg freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1887724/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1887724] Re: [amdgpu] Xorg freeze
resulting prevboot command attached. ** Attachment added: "prevboot.txt" https://bugs.launchpad.net/ubuntu/+bug/1887724/+attachment/5393228/+files/prevboot.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1887724 Title: [amdgpu] Xorg freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1887724/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1887724] Re: [amdgpu] Xorg freeze
>From the following /var/crash, there are many files. I ran the most recent one. It resulted in a "Sorry, Ubuntu 20.04 has experienced an internal error. Send problem report to developers?" message. I selected Send but did not receive an ID for the newly-created bug. Thus I assume the message I received was step 1 failing. Going to step 2, I was unable to open contents of the whoopsie-id file. I will move on to step three. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1887724 Title: [amdgpu] Xorg freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1887724/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1887724] Re: [amdgpu] Xorg freeze
Thank you, I was able to do it with the sudo more FILENAME command. I found a couple of crash reports on the site. blueman, gnome-shell, gdb, nautilis. Everything listed except the blueman crashes happened before my switch to cinnamon. I am unable to access the data, but I will search the web. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1887724 Title: [amdgpu] Xorg freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1887724/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1887724] Re: [amdgpu] Xorg freeze
Funny you say that there has been a problem with the Wifi on this machine since it was solely running Windows 10. Best Buy could not fix it and did not want to cheaply replace it. Sometimes (unable to reproduce) the wifi loses the ability to detect networks and I would have to reboot in order to reset the wifi connection. No freeze or anything would occur. I have a USB-antennae that works well and works around the problem, so most of the time now I am unaware if the internal wifi connection stops. Thank you for the different kernel version link, I will explore that. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1887724 Title: [amdgpu] Xorg freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1887724/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1887724] Re: [amdgpu] Xorg freeze
Great, thank you. I will try this out. For my reference, how would I re- enable the built in wifi? Thanks again -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1887724 Title: [amdgpu] Xorg freeze To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1887724/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs