Re: Icons in Place and System

2009-10-13 Thread Matthew East
On Tue, Oct 13, 2009 at 6:15 PM, Matthew Paul Thomas m...@canonical.com wrote:
 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1

 coz DS wrote on 12/10/09 17:05:

 Hey all,
   I am running ubuntu 9.10 right now fresh install... I noticed  no
 icons under System menu and a few missing from Places menu in Gnome.

 There are fewer icons in menus generally. Places and System are just two
 examples.

Shouldn't this be an all or nothing approach? I'm not attached to the
icons myself but it does look a bit inconsistent in these menus to
have some items without icons and other items (or submenu items) with
icons. It makes it look, at least to me, as if the icons are missing
by accident. Maybe it is worth discussing with upstream whether there
is widespread agreement on the right approach, and following that.

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Re: Why Ubuntu is not ready for prime time

2009-08-26 Thread Matthew East
Hi Mat,

On Wed, Aug 26, 2009 at 12:57 PM, Mat
Tomaszewskimat.tomaszew...@canonical.com wrote:

 I'm currently reviewing the download process on Ubuntu.com and been
 looking into various help and support options that the user is presented
 with. The non-paid choices basically are:

 - Ubuntu documentation (help.ubuntu.com) – very information-rich
 resource but very beginner-unfriendly (lots of technical jargon)

help.ubuntu.com (which reproduces the desktop help system) is intended
to be helpful to beginners as well as more technical users. Primarily,
it should be useful to beginners. If it's not, then that is something
to explore with the documentation team and something we'll be keen on
fixing. If you've got any specific feedback, then I suggest that you
open a discussion on the ubuntu-doc mailing list so that we can
develop that and look into making some improvements.

Obviously individual items can be reported as bugs on the ubuntu-docs package.

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Re: Ubuntu Desktop Unit Consistency (LP: #369525)

2009-06-03 Thread Matthew East
Christopher,

On Wed, Jun 3, 2009 at 1:16 AM, Christopher Chan
christopher.c...@bradbury.edu.hk wrote:
 You're nuts.
...
 What on earth is wrong with you people?
...
 Geez.

Your interventions on this thread have been unnecessarily aggressive
and, at times, personal. Please have a read of the Ubuntu Code of
Conduct and try and avoid aggressive, sarcastic, or personal
responses. You'll find that people will respect your opinion more, as
well.

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Re: bug #114521: No help or documentation available for Ubuntu installer

2009-04-23 Thread Matthew East
On Thu, Apr 23, 2009 at 2:19 AM, Stewart Johnston s...@stooj.co.uk wrote:
 Bug #11452 ( https://bugs.launchpad.net/ubuntu/+source/udev/+bug/11452 )
 is a release-specific bug for warty, so I wouldn't imagine it to be
 worth your while. Perhaps you meant a different bug? Paste a link into
 the email for lazy people like me :)

It's in the subject line...

https://bugs.launchpad.net/ubuntu/+source/ubuntu-docs/+bug/114521

See also this spec:
https://blueprints.launchpad.net/ubuntu/+spec/karmic-installation-guide

Anyone interested in contributing should feel free to followup on the
ubuntu-doc mailing list.

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Use of apt-url in the documentation wiki

2009-01-08 Thread Matthew East
On Wed, Jan 7, 2009 at 3:32 PM, Alan Pope a...@popey.com wrote:
 2009/1/7 Richard Tattersall tatter_s...@msn.com:
 Perhaps this suggests a problem with how ubuntu is documented for new users?


 It is. Maybe we should go through the wiki doing a global replace of
 apt-get install with click apt:// :)  (note for the humour
 impaired, this is not a serious suggestion, but you get the idea).

This is a discussion which should continue on the ubuntu-doc list, but
for the record: apt urls don't currently work on the documentation
wiki. The question of whether to use them has been discussed by the
documentation team, and a request has been made to the sysadmins back
in September last year (ticket 3005 for those interested) to enable
apt urls on the server that runs the wiki.

As for the non-wiki part of the help website, we're hoping to
introduce apt-url links in those documents during this release cycle.

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Re: Apport in stable releases [was: Re: Do you really want developers to be on this list]

2008-11-13 Thread Matthew East
On Fri, Nov 14, 2008 at 2:25 AM, Scott Kitterman [EMAIL PROTECTED] wrote:
 I have heard people discuss post-release regressions due to SRU/security
 updates.  I was chatting with another developer last night who said he'd
 found Hardy very stable at release and less so as it got updated.

 Perhaps Apport could be taught to roll the dice and return crash reports in
 some fraction of cases post-release (perhaps 5 or 10 percent).  This would
 help us catch regressions.

Would enabling it in -proposed help with that?

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Re: Do you really want developers to be on this list was (Re: Very bad status of hardware (especially wifi) support in ubuntu, due to the too many accumulated regressions)

2008-11-11 Thread Matthew East
On Tue, Nov 11, 2008 at 4:03 AM, Martin Owens [EMAIL PROTECTED] wrote:

 This list was created to give users a way to discuss Ubuntu development with
 developers.  Comments like I was just joking about you having to know
 anything make the decision to unsubscribe easy.  I'm seriously considering
 it myself.

 It should remain, developers should remain.

I agree. If developers are unsubscribing from one of the two main
development mailing lists, we have a serious communication problem in
the community that needs to be addressed. When the distinction between
-devel and -devel-discuss was set up, it relied on developers to take
responsibility for following both lists. In the description of
-devel-discuss, you see the phrase Point of contact for Ubuntu users
to reach Ubuntu developers. For this list to be successful,
developers need to be reading it, or it's not worth having the list in
the first place.

 So on one side I think that list moderators or peers should be very
 prompt in telling the wrong sorts of emails where to go, perhaps with a
 standard template which explains the rules and a little checkbox by the
 offence.

That seems a good idea also. Unsubscribing from a mailing list is not
the correct response to rudeness, it should be perfectly simple to
correct it simply by pointing out some ground rules. That's why we
have the code of conduct. If individuals who regularly read the list
are interested in taking on the role of doing a little gentle
moderating, then I'm pretty sure that it would be successful. From
what I read on this list, I don't actually think that much
intervention would be required.

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Re: rename system-cleaner-gtk to cruft-remover-gtk

2008-11-03 Thread Matthew East
On Mon, Nov 3, 2008 at 7:29 AM, Lars Wirzenius [EMAIL PROTECTED] wrote:
 ma, 2008-11-03 kello 08:17 +0100, Mario Vukelic kirjoitti:
 On Mon, 2008-11-03 at 11:31 +0530, shirish wrote:
  had to rename it to cruft-remover-gtk due
  to trademark related names.

 Non-technical users have absolutely no idea what cruft means.
 Wikipedia correctly says, Cruft is computing jargon
 http://en.wikipedia.org/wiki/Cruft

 Hmmm. That is, unfortunately, a very good point. Not sure what would be
 the best way to deal with that.

It's to remove the word.

The whole application needs a thorough review. To be honest, it's
pretty surprising that it was included by default in Intrepid,
considering the high quality of presentation of the rest of the
desktop. For me, it has the feeling of an application that was rushed
in without much attention to detail. Aside from the unfortunate name
(it would work for a geeky superhero, but not an application on a
professional desktop), here are some other issues:

1. The menu entry has no icon and the menu entry tooltip is long and unwieldy.

2. The application window contains an explanation of what the
program is. It says This application helps you get rid of cruft.
Considering that the program is called Cruft Remover, that doesn't
really take things very far!

3. It's unclear from the application window what is actually going to
happen to the things which are ticked in the window if you click
Apply. A user won't know whether to tick, or to untick a box in
order to uninstall a particular package.

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Re: rename system-cleaner-gtk to cruft-remover-gtk

2008-11-03 Thread Matthew East
On Mon, Nov 3, 2008 at 10:15 AM, James Westby [EMAIL PROTECTED] wrote:
 On Mon, 2008-11-03 at 10:06 +, Matthew East wrote:
 This is the second time I've been bitten by a problem like this... it
 seems that people tracking intrepid frequently end up with a desktop
 that is different to that which is finally released. No doubt this
 policy has been considered and there is a reason for it, but it sure
 is confusing!

 Perhaps we need some sort of tool installed by default that removes
 packages that are no longer needed, and may be considered cruft :-)

If there is genuinely no way of keeping the system clean without some
user intervention, then certainly there is a use for such a program.
It's a little dangerous I guess because there if such a program
exists, then it might be difficult to reserve its use strictly for
situations where it is impossible for the developers to effect the
cleanup in the upgrade process.

But this thread so far has been about the design of the application,
rather than whether its existence is justified or not.

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Re: rename system-cleaner-gtk to cruft-remover-gtk

2008-11-03 Thread Matthew East
On Mon, Nov 3, 2008 at 9:52 AM, Chris Coulson
[EMAIL PROTECTED] wrote:
 2008/11/3 Matthew East [EMAIL PROTECTED]

 The whole application needs a thorough review. To be honest, it's
 pretty surprising that it was included by default in Intrepid,
 considering the high quality of presentation of the rest of the
 desktop. For me, it has the feeling of an application that was rushed
 in without much attention to detail.

 Matthew,

 It is not included in Intrepid by default. It was dropped from the
 dependencies of ubuntu-desktop before release.

Thanks for letting me know.

This is the second time I've been bitten by a problem like this... it
seems that people tracking intrepid frequently end up with a desktop
that is different to that which is finally released. No doubt this
policy has been considered and there is a reason for it, but it sure
is confusing!

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Re: Preparing for Ubuntu Open Week

2008-10-29 Thread Matthew East
Hi Jorge,

On Fri, Oct 17, 2008 at 1:03 AM, Jorge O. Castro [EMAIL PROTECTED] wrote:
 Right now we've penciled off Monday 3 November to 7 November as Open
 Week for this cycle.

{snip}

 Basically, if you're doing something cool that you'd like to run a
 session on, put your name down on the list.

I had added Documentation to the list for this, but it wasn't
included in the final schedule. Obviously, I appreciate that it's not
possible to include every subject that you get recommendations on, but
the Ubuntu Documentation Project has been rather neglected in recent
Open Weeks: since appearing in the first two Open Weeks, it hasn't
appeared since then, and documentation is quite an important area of
the community because it's a substantial part of the user experience,
the project needs more contributions, and it is a great place for
people who don't code to get involved.

Perhaps documentation can be considered for a future Open Week?

One other small comment on the schedule: it's not totally clear
whether the aim of Open Week is about attracting new contributors
(which is what I had understood it to be about), because a few of the
sessions appear to about how to use particular features on Ubuntu,
which is something which will appeal to users, rather than
contributors. Those sessions look a bit like walkthrough sessions, or
live tutorials. I'm not saying that one type of session is more
valuable than the other, but perhaps it is worth making a clear
distinction because that way you are more likely to get the right
demographic of people attending each type of session. If there are
sessions which will be showing off particular features of Ubuntu, they
could be publicised as support sessions, or even be used as concrete
marketing initiatives.

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Re: System-Administration cleanup

2008-10-24 Thread Matthew East
Hi,

On Fri, Oct 24, 2008 at 12:54 PM, Matthew Paul Thomas [EMAIL PROTECTED] wrote:
 Matthew East wrote on 23/10/08 14:37:
 On Tue, Oct 21, 2008 at 7:28 PM, Matthew Paul Thomas [EMAIL PROTECTED] 
 wrote:

 I'm working on a design to combine the Preferences and
 Administration menus into something more wieldy.

 Isn't gnome-control-center the answer to this?
...

 The Control Center makes scanning the available settings easier, and
 avoids the increasingly-meaningless distinction between Preferences and
 Administration.

Right: that's what I like best about it. At the very least, even if
its decided to keep the utilities in the menu rather than using the
control center, the same structure in terms of categories of
applications could be kept: this would have the benefit of reusing
thinking and work done upstream.

But my personal preference would be to have the control center and fix
any problems in it.

In the end, I guess all this discussion and work should take place
directly upstream anyway, ideally.

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Re: System-Administration cleanup

2008-10-23 Thread Matthew East
On Tue, Oct 21, 2008 at 7:28 PM, Matthew Paul Thomas [EMAIL PROTECTED] wrote:
 I'm working on a design to combine the Preferences and
 Administration menus into something more wieldy.

Isn't gnome-control-center the answer to this? Having tried OpenSUSE
and noting a big improvement on Ubuntu in the way preference tools are
presented, I raised the issue of its activation by default in Ubuntu a
while back on the -desktop list, and there was a brief discussion
about the fact that it seems to be rather slow to appear on some
systems, but no serious discussion or justification offered for
including the long unwieldy menus.

Even if gnome-control-center has some bugs, I would have thought that
working on those is more efficient and upstream friendly than
redesigning the menu.

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Re: System-Administration cleanup

2008-10-23 Thread Matthew East
Hi,

On Thu, Oct 23, 2008 at 4:21 PM, Mackenzie Morgan [EMAIL PROTECTED] wrote:
 On Thu, 2008-10-23 at 14:37 +0100, Matthew East wrote:
 On Tue, Oct 21, 2008 at 7:28 PM, Matthew Paul Thomas [EMAIL PROTECTED] 
 wrote:
  I'm working on a design to combine the Preferences and
  Administration menus into something more wieldy.

 Isn't gnome-control-center the answer to this? Having tried OpenSUSE
 and noting a big improvement on Ubuntu in the way preference tools are
 presented, I raised the issue of its activation by default in Ubuntu a
 while back on the -desktop list, and there was a brief discussion
 about the fact that it seems to be rather slow to appear on some
 systems, but no serious discussion or justification offered for
 including the long unwieldy menus.

 It's still overcrowded and doesn't address the fact that many of the
 items should really combine for clarity.  Keyboard, keyboard shortcuts,
 OnBoard...those seem like they could all go together.  Printing and
 Default Printer?  Put them together.  Preferred Applications and
 Removable Drives and Media should go together as well.  Removable Drives
 and Media is really preferred applications for handling removable
 drives and media, so it doesn't really need to be separate.

That is of course true, but it's a separate problem, not a problem
with gnome-control-center. It exists both in the Ubuntu menu and in
gnome-control-center. I'm fairly sure it's a known problem upstream
and there is at least some gradual work to combine utilities (such as
the Appearance utility).

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Re: 'developers' in preamble of CoC

2008-10-15 Thread Matthew East
Hi Mitsuya,

On Tue, Oct 14, 2008 at 4:51 PM, Mitsuya Shibata [EMAIL PROTECTED] wrote:
 Hi folks,

 What's mean of 'developers'  in preamble of CoC [1] ?

 In third paragraph of the preamble:
 That collaboration depends on good relationships between developers.

 I think that its 'developer' means community member, and it contains
 normal user. If so, it should be replaced by 'members'.

 [1] http://www.ubuntu.com/community/conduct

We've created a project on Launchpad so that you can file bugs on the
Code of Conduct. Please go ahead and report the issue here, or if you
like I can do it:

https://launchpad.net/ubuntu-codeofconduct

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Re: Usage of apturl in the documentation

2008-09-09 Thread Matthew East
Hi Michael,

We're currently considering whether to use apturl in installation
instructions on the Ubuntu documentation wiki at
https://help.ubuntu.com/community, and potentially also in the onboard
documentation provided with yelp (Ubuntu/Xubuntu) or khelpcenter
(Kubuntu).

Can you confirm that there are no security related reasons for not
doing so? Are there any other disadvantages that you can see with
converting our instructions to use apturl.

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Re: libpam-modules patch pam_group for NSS groups

2008-09-09 Thread Matthew East
Hi Edward,

On Mon, Sep 8, 2008 at 4:41 AM, Edward Murrell [EMAIL PROTECTED] wrote:
 Hi, I've written a patch to allow the use of NSS groups in pam_group. Is
 this a good place to submit it? The patch is for 8.04/hardy
 0.99.7.1-5ubuntu6.1 package.

Patches will tend to get lost in a mailing list archive - you should
probably file a but to describe the problem which the patch fixes, and
attach your patch. That should lead to it getting some attention.

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Re: feedback on new wiki theme

2008-09-07 Thread Matthew East
Thank you everyone for your comments so far.

I've already made changes to my branch which address some of the
comments. I can't reply individually to each suggestion but I'm
considering them all.

Please keep them coming!

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Re: feedback on new wiki theme

2008-09-05 Thread Matthew East
On Fri, Sep 5, 2008 at 10:12 PM, Dotan Cohen [EMAIL PROTECTED] wrote:
 I do not see anything as having changed. Could you post a few static
 pages, both with the new and old themes?

There are some screenshots here - http://doc.ubuntu.com/~mdke/wikitheme/

Note that the testing theme is available on the *help* wiki, at
https://help.ubuntu.com/community and not the development wiki yet.

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Re: feedback on new wiki theme

2008-09-05 Thread Matthew East
Hi Jordan!

On Fri, Sep 5, 2008 at 10:31 PM, Jordan Mantha [EMAIL PROTECTED] wrote:
 This is a very nice theme and looks more professional and usable to
 me. My only complaint is that it's rather narrow on all my computers
 (widescreen laptop and LCD displays). It looks like we're losing an
 awful lot of screen real estate. Is it possible to make it a fluid
 rather than fixed width theme? http://www.ubuntu.com has the same
 issue.

I did think about this, but one of the points of the theme was to be
consistent with the ubuntu.com website. As a result I'm pretty
reluctant to depart from that unless the ubuntu.com website design
changes.

That's probably a discussion we could have separately on the
ubuntu-website list (which I'm adding back into cc).

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Re: us.archive.ubuntu.com

2008-05-09 Thread Matthew East
Hi,

On Thu, May 8, 2008 at 6:01 PM, Richard A. Johnson
[EMAIL PROTECTED] wrote:
 On Thursday 08 May 2008, Joe Terranova wrote:
 | Are there problems with us.archive.ubuntu.com , or does it seriously
 | need an upgrade?
 | Every new version, it's unusable for weeks -- as of today, it's still
 | unusable. I'm tired of having to change my sources.list to a different
 | country every time there's a new version.

 I get that with us.archive, ca.archive, or just archive right now.

I believe us.archive.ubuntu.com and archive.ubuntu.com use the same
group of servers. ca.archive.ubuntu.com seems to be different though.

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Re: Unneeded System Tools menu

2008-04-03 Thread Matthew East
On Wed, Apr 2, 2008 at 3:20 AM, Jan Claeys [EMAIL PROTECTED] wrote:
 Op maandag 31-03-2008 om 09:05 uur [tijdzone -0700], schreef George
  Farris:

  The best example lately is and I suppose it was a technical reason and
   so maybe not avoidable because of gvfs is:  moving the Removable
   drives and Media from the preferences.  That was really a horrible
   move. There aren't even drives in the menu any more and yet it still
   says Drives.

  +1

  Do you have a bug report # for that?

I filed an upstream one at
http://bugzilla.gnome.org/show_bug.cgi?id=524195. No reply yet though.

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Re: Unneeded System Tools menu

2008-03-31 Thread Matthew East
On Mon, Mar 31, 2008 at 11:48 AM, Milan [EMAIL PROTECTED] wrote:
 In Hardy, all applications that don't really manage system-wide or user
 settings were moved from System-Preferences and -Administration to
 Applications-System Tools.

 This is a good idea as a general rule since previously both
 configuration menus were bloated by numerous tools. But in the default
 install, adding a System Tools menu in Applications in not
 user-friendly. The two only tools that appear there are hwtest-gtk and
 gnome-system-monitor: these are not likely to be used by the base user;
 furthermore, their use is very different from that of most applications,
 i.e. editing documents, and so on.

 So I suggest we choose either to put g-s-m and back to
 System-Administration, or we hide its icon, adding elsewhere a way to
 start it (a keyboard shortcut?), and the sme for hwtest-gtk. We may
 consider short-term and long-term solutions to this, because the current
 situation is IMHO not very good.

 This was already raised in this bug (with one duplicate):
 https://bugs.launchpad.net/ubuntu/+source/gnome-system-monitor/+bug/205190

I agree that the current solution is badly presented. The problem for
me is that we already have a System menu, so it's inelegant in the
extreme to show the user a System Tools menu under the Applications
menu. A better solution in my opinion would be to move the
Applications - System Tools submenu to a System - Tools submenu.

Copying this email to -desktop.

Matt

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Re: Reminders: 1. UI freeze == string freeze, notifications needed for translators. 2. please remember i18n.

2008-03-07 Thread Matthew East
Hi,

On Fri, Mar 7, 2008 at 1:39 PM, Timo Jyrinki [EMAIL PROTECTED] wrote:
 at the very least
 notifications about changed/new strings are needed to be sent to
 ubuntu-translators mailing list.

Just a reminder that this also applies to documentation - any changes
which affect the documentation should be notified to the ubuntu-doc
mailing list.

https://wiki.ubuntu.com/FreezeExceptionProcess

Thanks

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Re: regular fsck runs are too disturbing

2007-10-10 Thread Matthew East
On 10/10/2007, Christof Krüger [EMAIL PROTECTED] wrote:
 However, I strongly agree that the user should be given the option to
 abort the scan.

Me too. This whole fsck business is a really ugly hole in the Ubuntu
experience; first the fact that it can't be aborted, and secondly the
fact that it isn't integrated with a splash screen.

I understand that there are technical issues behind this which I don't
have the knowledge to address properly, but the target must absolutely
be to solve this problem, rather than make excuses from it.

Has someone created a specification about the issue?

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Matthew East
http://www.mdke.org
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Re: Automatix Team-Ubuntu Developer Collaboration

2007-10-08 Thread Matthew East
Hi,

On 08/10/2007, Jared B. [EMAIL PROTECTED] wrote:
 Many people have been asking us, members of the Automatix Team, for a long
 time to collaborate with the Ubuntu Developers.  We have decided that things
 need to change.  So starting with the Hardy development cycle, we hope to
 start working with the Ubuntu Developers to improve both Ubuntu and
 Automatix.

I think this displays a positive attitude.

 https://wiki.ubuntu.com/Automatix/Ubuntu_Team_Collaboration

The specification basically seems to be very similar to an existing
one - https://launchpad.net/ubuntu/+spec/common-customizations (which
also includes an analysis of automatix and other scripts).

That specification is marked as Implemented for the feisty release.
As you probably know Ubuntu now includes a number of easier ways to
install commonly requested programs. However, not all of the items
discussed in the spec appear to be implemented. An example is the one
you give in your spec, DVD playback.

It's very important for you to identify specific programs which are
still not well supported by Ubuntu, so that these can be considered in
the same way as the common-customizations spec was done.

Good luck!

-- 
Matthew East
http://www.mdke.org
gnupg pub 1024D/0E6B06FF

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seeding ubuntu-serverguide

2007-02-28 Thread Matthew East
Hi there,

We recently included a package ubuntu-serverguide which contains an html
version of the server guide developed by the documentation team.

We'd like for it to be included automatically on the Server Edition. I
discussed it with Fabio once and he recommended that I ask for it to be
seeded. Can someone take care of that please?

Also, if any server minded people would like to review it and file some
bugs or suggestions, please do so immediately - string freeze is now
about a week away!!

Matt
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Re: Technical Board decisions

2007-02-28 Thread Matthew East
On Thu, 2007-03-01 at 08:21 +0100, Martin Pitt wrote:
 Hi,
 
 Matt Zimmerman [2007-02-28 14:27 -0800]:
  I believe Martin Pitt (CCed) is working on the driver bits, and can advise
  if there's any necessary documentation.  The intention was that enabling
  desktop effects would automatically enable the driver if necessary, while
  informing the user of the relevant issues.
 
 I got a 'restricted manager' tarball from Scott yesterday night, but I
 didn't have time yet to look at it. I will do so by the end of the
 week.

That's exactly what I wanted to know, thanks both. I will poke Martin
soonish to find out how it works.

Matt
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