Re: libc borked

2008-03-17 Thread Brian Murray
On Thu, Mar 13, 2008 at 02:00:03AM -0400, Scott Kitterman wrote:
 On Wed, 12 Mar 2008 23:30:14 -0400 Todd Deshane [EMAIL PROTECTED] 
 wrote:
 Cory,
 
 Please read:
 http://www.ubuntu.com/community/conduct
 
 Also, you didn't provide any useful information. Bug reports, versions, 
 etc.
 
 If it is hardy then you should expect things to break from time to time. If
 it is a stable release, then you should report bugs appropriately.
 
 The developers work hard and they don't need such a negative response and
 shouldn't be expected to drop everything and fix your problem.
 
 Please provide useful information and I am sure if it is a critical bug, it
 will be fixed in due time.
 
 Are you paying for support? or are you demanding things from volunteers?
 
 Would you treat providers of other services that you get such as Internet 
 or
 Phone, etc. the same way?
 
 Best Regards,
 Todd
 
 Todd,
 
 I don't know who you are or what your involvement with Ubuntu is, but 
 anyone who is involved in Ubuntu development (as Cory is) and has been on 
 IRC in the last several hours is well aware of exactly what is wrong.  None 
 of those details are particularly needed.

One thing this, and some other events, has made me think about is - how
are new community members supposed to know who someone is and what their
contributions to Ubuntu have been?  We have a developer responsibilities
wiki page[1] perhaps we should publicize it more and flesh it out.  As I
personally have a hard time keeping people's irc nicks, launchpad
usernames and real names connected, I'm adding irc nicks to that page
too.

What other ways can we help new community members identify people
involved in Ubuntu development?

[1] https://wiki.ubuntu.com/DeveloperResponsibilities 

-- 
Brian Murray @ubuntu.com


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Re: libc borked

2008-03-17 Thread Richard Mancusi
On Mon, Mar 17, 2008 at 11:40 AM, Brian Murray [EMAIL PROTECTED] wrote:
  One thing this, and some other events, has made me think about is - how
  are new community members supposed to know who someone is and what their
  contributions to Ubuntu have been?  We have a developer responsibilities
  wiki page[1] perhaps we should publicize it more and flesh it out.  As I
  personally have a hard time keeping people's irc nicks, launchpad
  usernames and real names connected, I'm adding irc nicks to that page
  too.

  What other ways can we help new community members identify people
  involved in Ubuntu development?


senders email signature line ... short description of responsibilities and area
of expertise - this will help all list members place value on the reply

  [1] https://wiki.ubuntu.com/DeveloperResponsibilities

  --
  Brian Murray @ubuntu.com


-rich

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Re: libc borked

2008-03-17 Thread Stephan Hermann
Hi,

Richard Mancusi wrote:
 On Mon, Mar 17, 2008 at 11:40 AM, Brian Murray [EMAIL PROTECTED] wrote:
  One thing this, and some other events, has made me think about is - how
  are new community members supposed to know who someone is and what their
  contributions to Ubuntu have been?  We have a developer responsibilities
  wiki page[1] perhaps we should publicize it more and flesh it out.  As I
  personally have a hard time keeping people's irc nicks, launchpad
  usernames and real names connected, I'm adding irc nicks to that page
  too.

  What other ways can we help new community members identify people
  involved in Ubuntu development?

 
 senders email signature line ... short description of responsibilities and 
 area
 of expertise - this will help all list members place value on the reply

For what?

Hello, I'm this guy, who does that and now you have to respect my mail,
because I'm someone who is doing a lot more for Ubuntu then you?

Actually this occasion happened in a development cycle which is intended
to break. Everbody who is using a development relase knows exactly that
this can happen always until release.

So there is no need for fingerpointing...We found the bugger, the
solution is quite clear and for the next time, we know now what we have
to do (as Colin and I were discussing). Yes, we all make mistakes, so what.

To identify who is who doesn't help with all that.

Regards,

\sh




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Re: libc borked

2008-03-14 Thread Stephan Hermann
hi Colin,


Colin Watson wrote:
 On Thu, Mar 13, 2008 at 12:55:47PM +0100, Stephan Hermann wrote:
   
 The package is not at fault...
 The fault was to upload dpkg (2008-02-11 imho) with 
 https://wiki.ubuntu.com/DistCompilerFlags this in mind.
 Setting those flags is not good without a bunch of testing.
 

 I only discovered today that wine broke a few weeks ago due to this
 change, and that you applied the same kind of fix to wine last week as
 has since been applied to glibc. I'm curious whether you escalated this
 anywhere at the time, and if so where? If it was escalated but not dealt
 with, that's something we should look at too.
   

Well, when I upload 0.9.54 of wine, this problem wasn't arising.
After this date, a new dpkg was uploaded with a change of behaviour for 
CFLAGS etc.
This wasn't clear, just beacuse the changelog only mentioned this, 
without noticing WHAT actually was changed. (no clue about the 
difference of LDFLAGS we were passing on now)
Others and I were tracking down the problem, but that the problem was 
with ldflags wasn't quite known until one contributor pointed us to the 
LDFLAGS issue.

I was asking about differences between a normal manual build and our 
sbuilds...but actually Scott Ritchie and I (and other contributors) were 
quite alone with this. I can understand this, because wine is in 
universe and not sooo important.

But a better communication or at least a mentioning in the changelog, 
what actually was changed (e.g. New behaviour: ldflags now brings 
insert our flags here, please be careful)
I for myself wasn't quite sure, if the new behaviour was tested 
beforehand, or just that wine was broken by some things. The funny part, 
this misbehaviour with our new ldflags was mentioned in a bug report 
from 2007 which was set invalid/closed in wines bugzilla.


   
 Fact, rebuilding the archive won't show any build failures, but running 
 those rebuilt apps would have shown the evilness of this change.
 

 Rebuilding the archive against the output of the rebuild in progress
 would have shown it up very quickly; note that glibc 2.7-9ubuntu2 itself
 failed to build (without hand-holding) due to upgrading to libc6
 2.7-9ubuntu1 at the start of the build, and many packages would have
 failed in the same way.
   

The problem I see here is: When we upload something new e.g. toolchain, 
glibc, dpkg-buildpackage changes etc. we are not automatically 
rebuilding our archive against those new versions. Which would be quite 
helpful if we did. Fun part, a change in LDFLAGS won't obviously shown 
up during the build process (as we saw with wine), but during 
runtime..(which is quite hard for devs who are running the devel release 
on their WS, I know, but why not use vmware ;)).

   
 I was mad. I'm human. I'm over it. Time to spend the day rebuilding 3
 machines. ;)
   
 Repeat with us: You should not use Development Releases on production 
 machines, until you know that it can break (badly) !
 

 This is definitely worth noting, but it's also clearly true that
 breakage should be minimised where possible. This is a reminder that the
 fact that development releases are generally not actually all that bad
 doesn't mean that they'll never break spectacularly, while also serving
 as a demonstration of various problems in our processes.

   
TBH, I'm always ready and waiting for any breakage during 
development..this is nothing new, and this should be known to everybody. 
Development releases are not intend for the normal audience, and 
everybody who runs a development release has to know for sure, that at 
some time everything breaks.

I don't blame anybody...we just need to fix some processes, e.g. 
describing a bit more  what the change  is (not only : ok we  
intrdoduced new cflags,ldflags handling and passing some sane/insane 
flags via dpkg-buildpackage towards our buildsystems).

Well, my fault was not to escalate this issue to the right people, just 
because I thought, those changes were already tested.

Regards,

\sh

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Re: libc borked

2008-03-14 Thread Stephan Hermann
Hi Colin,

Colin Watson wrote:
 Fact, rebuilding the archive won't show any build failures, but running 
 those rebuilt apps would have shown the evilness of this change.
 
 Rebuilding the archive against the output of the rebuild in progress
 would have shown it up very quickly; note that glibc 2.7-9ubuntu2 itself
 failed to build (without hand-holding) due to upgrading to libc6
 2.7-9ubuntu1 at the start of the build, and many packages would have
 failed in the same way.
   
 The problem I see here is: When we upload something new e.g. toolchain, 
 glibc, dpkg-buildpackage changes etc. we are not automatically 
 rebuilding our archive against those new versions. Which would be quite 
 helpful if we did.
 

 It isn't practical for us to upload the entire archive when the
 toolchain changes; we would rapidly lose mirrors if we started doing
 things like that.
   
No, that I don't mean/want either...but an internal test rebuild of the 
archive should be possible without injecting any new packages to the 
archive/mirros.
Just for QA purposes.
 However, we can and do perform test rebuilds that don't end up in the
 archive; in fact, such a test rebuild was performed after dpkg was
 changed, but unfortunately did not make use of its own output so this
 problem didn't show up. We'll fix that for the next test rebuild. We may
 also try to construct a CD image from the output of the test rebuild,
 which would allow us to discover more subtle problems; although we'd
 have to be very careful about labelling these.
   

 I'm not sure if any of this would have shown up the wine problem, unless
 lmms would have encountered it via its build-dependency on wine-dev.
 Automatic tests in the package itself are probably the best chance we
 have here.
   
TBH, the break of wine was just a coincidence...as I already said on 
IRC, I tested the wine 0.9.55 before I uploaded it, but to my fault I 
didn't update my personal ubuntu mirror to the latest state, and sadly 
on my system it worked, but not for others after upload. this has been 
fixed on my site with a 0,6,12,18 interval of mirror_hardy.sh ; 
update_chroots.sh via cron :)
More sad is, that this bug was known to wine devs, but the corresponding 
bug report was set to invalid/closed which wasn't in my search query.

   
 I don't blame anybody...we just need to fix some processes, e.g. 
 describing a bit more  what the change  is (not only : ok we  
 intrdoduced new cflags,ldflags handling and passing some sane/insane 
 flags via dpkg-buildpackage towards our buildsystems).
 

 I still think that in general this is a sane flag (and so far it's
 broken fewer packages than -fstack-protector did), but more work is
 clearly needed on spotting the exceptions.

   
Yepp..even with glibc working now, it can happen that some apps (like 
wine) are breaking during runtime (which can't be catched during the 
build). those buggers needs to be catched during testing the CDs, or 
universe archives from testers...or we find an automatic way of running 
the packages after building (which could be a cool project for SoC 
students or mad mans task ;))


Anyhow, I think we know now what went wrong, and we do better in the 
future :)

\sh

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Re: libc borked (and I stop testing)

2008-03-14 Thread Milan Bouchet-Valat
Vincenzo Ciancia a écrit :
 A possible idea to improve the situation is to have a regression tag,
 and to mark high priority all regressions. Say what you want, but this
 is *exactly* the behaviour that one would expect from any software
 distributor: things works, you break it, I tell you as soon as I
 discover it, you fix it as soon as possible because the bug is in the
 change you just made, so your change has to be fixed. If you let the
 regression there for three years, you'll have hysterical raisins when
 you put your hands back on that code. 
   
+1

Would somebody that can set up new rules for Bug Squad, QA, Bug Control
and so on teams add the tag regression in the list of tags to use, and
shift policy so that every regression is marked as High priority? This
would at least help to sum up what should really be fixed, because often
these bugs are forgotten.

Cheers

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Re: libc borked

2008-03-13 Thread Scott Kitterman
On Wed, 12 Mar 2008 23:30:14 -0400 Todd Deshane [EMAIL PROTECTED] 
wrote:
Cory,

Please read:
http://www.ubuntu.com/community/conduct

Also, you didn't provide any useful information. Bug reports, versions, 
etc.

If it is hardy then you should expect things to break from time to time. If
it is a stable release, then you should report bugs appropriately.

The developers work hard and they don't need such a negative response and
shouldn't be expected to drop everything and fix your problem.

Please provide useful information and I am sure if it is a critical bug, it
will be fixed in due time.

Are you paying for support? or are you demanding things from volunteers?

Would you treat providers of other services that you get such as Internet 
or
Phone, etc. the same way?

Best Regards,
Todd

Todd,

I don't know who you are or what your involvement with Ubuntu is, but 
anyone who is involved in Ubuntu development (as Cory is) and has been on 
IRC in the last several hours is well aware of exactly what is wrong.  None 
of those details are particularly needed.

Cory's comment was a bit intemperate, but I feel your response was not at 
all helpful and that it really minimized Cory's extensive contributions to 
Ubuntu developmen.

In theory who says something shouldn't affect how it gets responded to, but 
in real life it does.  On a developer's list, I think people who are making 
substantial contributions should get a little slack.

Scott K

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Re: libc borked

2008-03-13 Thread Scott Kitterman
On Thu, 13 Mar 2008 09:29:16 +0100 Soren Hansen [EMAIL PROTECTED] wrote:
On Thu, Mar 13, 2008 at 02:00:03AM -0400, Scott Kitterman wrote:
 Cory's comment was a bit intemperate, but I feel your response was not
 at all helpful and that it really minimized Cory's extensive
 contributions to Ubuntu developmen.

But it's cool for Cory to flame doko because Cory's a developer?
Interesting.

No, not cool.  I just didn't like the response.  We all write things we 
shouldn't every now and then.  It doesn't mean we need to have random 
strangers sending us form letters.

Scott K

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Re: libc borked

2008-03-13 Thread Stephan Hermann
Moins,

Cory K. wrote:
 Soren Hansen wrote:
   
 On Thu, Mar 13, 2008 at 02:00:03AM -0400, Scott Kitterman wrote:
   
 
 Cory's comment was a bit intemperate, but I feel your response was not
 at all helpful and that it really minimized Cory's extensive
 contributions to Ubuntu developmen.
 
   
 But it's cool for Cory to flame doko because Cory's a developer?
 Interesting.
 

 If you think that was a flame then I would say you're a tad sensitive. :P

 It comes down to why would a package be uploaded at this stage in the
 cycle that renders systems unbootable?
   

The package is not at fault...
The fault was to upload dpkg (2008-02-11 imho) with 
https://wiki.ubuntu.com/DistCompilerFlags this in mind.
Setting those flags is not good without a bunch of testing.

At least, we should have rebuilt the supported archive and  generate an 
not official released test release,
just for developers, to see if something breaks (which is usally the case).

Actually, there is noone to blame/flame, but this upload, with such a 
little change, breaks more then just glibc.

Fact, rebuilding the archive won't show any build failures, but running 
those rebuilt apps would have shown the evilness of this change.

 Carelessness?
   
No, just normal developer business, new stuff is good...always ;)
 I could completely see if this were months ago but a day before beta
 freeze? 4 weeks 'till release? I do understand sh*t happens but
 something this major now shouldn't.
   
Of course it has to happen, because without those happenings, noone 
would learn from it.
For the future, this is a reference that even a bag of rice, which drops 
on the floor of a house, could break something  somewhere
 
 I was mad. I'm human. I'm over it. Time to spend the day rebuilding 3
 machines. ;)

   
Repeat with us: You should not use Development Releases on production 
machines, until you know that it can break (badly) !
But you are a developer and you know that, and you can deal with it :)

\sh

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Re: libc borked

2008-03-13 Thread Soren Hansen
On Thu, Mar 13, 2008 at 07:14:23AM -0400, Scott Kitterman wrote:
  Cory's comment was a bit intemperate, but I feel your response was
  not at all helpful and that it really minimized Cory's extensive
  contributions to Ubuntu developmen.
 But it's cool for Cory to flame doko because Cory's a developer?
 Interesting.
 No, not cool.  I just didn't like the response.  We all write things
 we shouldn't every now and then.  It doesn't mean we need to have
 random strangers sending us form letters.

Ok, so Cory sends an e-mail to a public mailing list in an intemperate
tone. Todd finds this inapproriate, and shares this feeling with Cory
and the rest of us, in a tone this is the diametrically opposite of
intemperate.  And you decide to tell *Todd* off due to his tone, because
Cory has done more work on Ubuntu than him?

Well, as dholbach so nicely put it, if people are regular contributors
to Ubuntu, they should be setting a good example, so if I were to tell
one of Todd or Cory off, it'd most certainly be Cory. I would have done
so, but Todd did it just fine, IMO, and applying your logic, since I've
been a core-dev longer than you, my opinion is better than yours, right?

-- 
Soren Hansen   | 
Virtualisation specialist  | Ubuntu Server Team
Canonical Ltd. | http://www.ubuntu.com/


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Re: libc borked

2008-03-13 Thread Soren Hansen
On Thu, Mar 13, 2008 at 07:29:57AM -0400, Cory K. wrote:
 Cory's comment was a bit intemperate, but I feel your response was
 not at all helpful and that it really minimized Cory's extensive
 contributions to Ubuntu developmen.
 But it's cool for Cory to flame doko because Cory's a developer?
 Interesting.
 If you think that was a flame then I would say you're a tad sensitive.

I'm sure you meant it as a helpful and friendly assessment of the
quality of the work of one of our fellow developers../sarcasm

 It comes down to why would a package be uploaded at this stage in the
 cycle that renders systems unbootable?

Remind me: At exactly which stage in the cycle is it appropriate to
wilfully upload things to Ubuntu that renders systems unbootable?

 I could completely see if this were months ago but a day before beta
 freeze? 4 weeks 'till release? I do understand sh*t happens but
 something this major now shouldn't.
 
 I was mad. I'm human. I'm over it. Time to spend the day rebuilding 3
 machines. ;)

It's funny how your being human seems to excuse you from being
pointlessly difficult towards others when they've exercised their
humanity in an unfortunate way.

-- 
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Virtualisation specialist  | Ubuntu Server Team
Canonical Ltd. | http://www.ubuntu.com/


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Re: libc borked

2008-03-13 Thread Neal McBurnett
On Thu, Mar 13, 2008 at 01:43:41PM +0100, Daniel Holbach wrote:
 https://launchpad.net/bugs/201673 has information about what happened
 and how to fix it. Semi-official workaround instructions will be added
 there too.
 
 Have a nice day,
  Daniel

YAY Daniel - here's a hug for finally adding some *helpful* content to
this discussion.  A bug reference - just what Todd so nicely asked
for!!

And thanks to all the developers who got us this far, and who make
things happen, and who try to learn from the past.  Yeah, we're all
human.

Neal McBurnett http://mcburnett.org/neal/

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Re: libc borked

2008-03-13 Thread HggdH


 YAY Daniel - here's a hug for finally adding some *helpful* content to
 this discussion.  A bug reference - just what Todd so nicely asked
 for!!

BTW this is also a very good example of why LP should have a
bypass (or whatever you want to name it) field/link.

With the amount of comments, finding the bypasses get slightly more
arduous.

..hggdh..


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Re: libc borked

2008-03-13 Thread Scott Kitterman
On Thursday 13 March 2008 08:31:59 Soren Hansen wrote:
 On Thu, Mar 13, 2008 at 07:14:23AM -0400, Scott Kitterman wrote:
   Cory's comment was a bit intemperate, but I feel your response was
   not at all helpful and that it really minimized Cory's extensive
   contributions to Ubuntu developmen.
  
  But it's cool for Cory to flame doko because Cory's a developer?
  Interesting.
 
  No, not cool.  I just didn't like the response.  We all write things
  we shouldn't every now and then.  It doesn't mean we need to have
  random strangers sending us form letters.

 Ok, so Cory sends an e-mail to a public mailing list in an intemperate
 tone. Todd finds this inapproriate, and shares this feeling with Cory
 and the rest of us, in a tone this is the diametrically opposite of
 intemperate.  And you decide to tell *Todd* off due to his tone, because
 Cory has done more work on Ubuntu than him?

 Well, as dholbach so nicely put it, if people are regular contributors
 to Ubuntu, they should be setting a good example, so if I were to tell
 one of Todd or Cory off, it'd most certainly be Cory. I would have done
 so, but Todd did it just fine, IMO, and applying your logic, since I've
 been a core-dev longer than you, my opinion is better than yours, right?

I've thought about this some more and I think I understand my negative 
reaction to Todd's mail better.  The problem wasn't that he responded or that 
he's not a developer.  What bothered me was that it sounded like a standard 
stock response.

This is supposed to be Linux for human beings and I didn't feel like Todd's 
mail took into account the unique human things that would have caused Cory to 
write such a mail.  Cory certainly should (IMO) have expressed his 
understandable frustration with the situation in a more positive/better way 
and it was appropriate of Todd to point that out (developer or not).  I just 
wish he'd been less impersonal about it.

Thanks for pushing back on my response.  I learned something from it.

Scott K

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Re: libc borked (and I stop testing)

2008-03-13 Thread Jerone Young
I'm in the same boat as you Vincenzo. Kind of the last straw for
myself also. Been trying for a while now to test and get fixes into
Hardy so that the Thinkpad T61 whould work out of the box (pretty much
perfectly). As this is they laptop I now use on a daily basis, and I
was going to try and start average users on the same platform with
Ubuntu. But there is an extreme problem with Ubuntu developers
ignoring bugzilla and straight up breaking stuff. In all my bugzillas
I try to include fixes, but even with fixes...no love. As of late
there have been big regressions and it seems futile to file a bugzilla
as it appears nobody is going to give it any attention.

Lately Hardy has been so badly breaking, during a time when time where
this shouldn't happen. I think Cory was dead on about libc though. How
can this of all packages break now!

I'm joining you to just going back to being a user for myself.. and
stop having these lofty ideas that things can work perfectly.


On Thu, Mar 13, 2008 at 7:03 AM, Vincenzo Ciancia [EMAIL PROTECTED] wrote:
 Il giorno mer, 12/03/2008 alle 23.20 -0400, Cory K. ha scritto:
   Thanx to the genius who let the libc update through and rendered 3
   systems unbootable here. I look forward to your visit to my home to fix
   them.
  
   Frustrated and pissed,
  
   Cory K.
  

  Even though the tone of the mail is angry, it's really bad that things
  like this libc update happen - I personally don't understand how this is
  possible at all, if developers test their packages.
  
  A revert system after upgrade mode should be designed and implemented
  to the benefit of testers (unionfs plus a commit operation to the main
  filesystem seems to me like an implementable solution). Would not be
  efficient but would be a bit safer - you already have unionfs in the
  livecd so you have some expertise.

  I am sad to say that my hardy testing experience stops here - I wanted
  to make my experience as a free software user, and as a developer,
  available to ubuntu community as a form of payment for such a good
  distribution. Problem is not the libc bug by itself of course. If you
  want to know read below - but it's not necessary at all.

  Problem is that I should waste hours fixing the libc bug, and I am doing
  this just to let the world benefit from fixes I can already install and
  hack up locally on my pc. The balance between costs and benefits is
  dropping down too quick.

  Many regressions I've personally been trying to help sorting out have a
  fix, signaled by one of the testers (usually not me since I am not that
  smart, but I usually took the time to test the fix and reported) and the
  fix is not being applied, and developers are waiting for *users* to
  UVFE. I am more and more being convinced that testing new ubuntu is a
  complete waste of time for me.

  The main point that, to my eyes, the ubuntu upload-enabled community
  seems not to be understanding, is that one should try to re-use people's
  expertise. You can't ask a person that already can debug a kernel module
  to also learn to package debs and all the ubuntu burocracy. That's a
  problem of developers. If you have a clever user (I am *not* talking
  about me :) ) that provides a fix and explains how he/she got there, you
  can't ask for more. You are the developer, you have the expertise to fix
  bugs in ubuntu, the tester provided the fix, having the expertise to
  test it, why not joining forces?

  personal story follows, the main point of the e-mail is what you
  already read

  Next LTS won't have proper support for my tablet. I surrender. It's two
  years I have been waiting the day I can advice ubuntu to people who have
  the same laptop as mine, and still nobody cares. Next year I will have
  to return this laptop to university, and I'll perhaps buy a different
  tablet. With different problems. And I've never seen ubuntu working out
  of the box there - even though there always was a well-known and
  signaled to developers way to make it work.

  I've seen things stopping working, nobody cared in the world. For
  example, my sd card reader worked in edgy and will never work in any
  future ubuntu release. I opened a bug *during feisty beta* - it used to
  work in some feisty alpha but don't know which one, then it was marked
  as duplicate of another bug, which after months was fixed and was not a
  dupe of mine, I then had to reopen a new bug, and *nobody cared
  anymore*. Don't bull*hit on me. The problem I am pointing out is real.
  There is a regression from previous releases and nobody cares, because
  few users have it. But that's a regression. Ok, few users have it
  because the vaste majority of tablet users don't even consider the crazy
  idea of running that hacky linux on it. Accept this and if and when
  ubuntu will work on tablets really out of the box, you'll see how many
  users are affected by such regressions.

  I've followed bug reports, provided requested information, tried to
  

Re: libc borked

2008-03-13 Thread Colin Watson
On Thu, Mar 13, 2008 at 10:13:03AM -0500, HggdH wrote:
 BTW this is also a very good example of why LP should have a
 bypass (or whatever you want to name it) field/link.
 
 With the amount of comments, finding the bypasses get slightly more
 arduous.

You mean workaround? The appropriate place for that is the bug
description, and shortly after you sent your mail I completed local
testing of some workarounds and edited the bug description to document
these.

Cheers,

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Re: libc borked

2008-03-13 Thread Colin Watson
On Wed, Mar 12, 2008 at 11:20:22PM -0400, Cory K. wrote:
 Thanx to the genius who let the libc update through and rendered 3
 systems unbootable here. I look forward to your visit to my home to fix
 them.

I've posted a message to ubuntu-devel-announce with full workaround
instructions, which you should be able to apply to your broken systems
given at most a Hardy desktop CD; in some circumstances you may be able
to do it without that.

  https://lists.ubuntu.com/archives/ubuntu-devel-announce/2008-March/000401.html

This was, of course, treated as absolute top priority for the members of
the Ubuntu team involved in the cleanup process. I don't think it's
productive to point fingers, as there were various failings involved.
We're doing a full analysis of the incident and I expect that we'll make
some changes as a result.

Thanks,

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Re: libc borked

2008-03-13 Thread Colin Watson
On Thu, Mar 13, 2008 at 12:55:47PM +0100, Stephan Hermann wrote:
 The package is not at fault...
 The fault was to upload dpkg (2008-02-11 imho) with 
 https://wiki.ubuntu.com/DistCompilerFlags this in mind.
 Setting those flags is not good without a bunch of testing.

I only discovered today that wine broke a few weeks ago due to this
change, and that you applied the same kind of fix to wine last week as
has since been applied to glibc. I'm curious whether you escalated this
anywhere at the time, and if so where? If it was escalated but not dealt
with, that's something we should look at too.

 Fact, rebuilding the archive won't show any build failures, but running 
 those rebuilt apps would have shown the evilness of this change.

Rebuilding the archive against the output of the rebuild in progress
would have shown it up very quickly; note that glibc 2.7-9ubuntu2 itself
failed to build (without hand-holding) due to upgrading to libc6
2.7-9ubuntu1 at the start of the build, and many packages would have
failed in the same way.

  I was mad. I'm human. I'm over it. Time to spend the day rebuilding 3
  machines. ;)
 
 Repeat with us: You should not use Development Releases on production 
 machines, until you know that it can break (badly) !

This is definitely worth noting, but it's also clearly true that
breakage should be minimised where possible. This is a reminder that the
fact that development releases are generally not actually all that bad
doesn't mean that they'll never break spectacularly, while also serving
as a demonstration of various problems in our processes.

Cheers,

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Re: libc borked

2008-03-13 Thread Russell Green
*[quote]HARDY HERON SHOULD NOT BE USED FOR YOUR DESKTOP UNTIL IT IS RELEASED
IN APRIL 2008*
If you decide to use Hardy Heron now, then you are doing so at your own
risk, and with the risk of major breakage and possible data loss.[/quote]

Cory, hardy is alpha software.There is always going to be breakages,
otherwise it would defeat the point of a dev os.Running 3 comps on hardy
isnt very sensible even running hardy on a system that has any data that you
need isnt a good idea.
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Re: libc borked (and I stop testing)

2008-03-13 Thread Scott Kitterman
On Thursday 13 March 2008 08:03:32 Vincenzo Ciancia wrote:
 Il giorno mer, 12/03/2008 alle 23.20 -0400, Cory K. ha scritto:
  Thanx to the genius who let the libc update through and rendered 3
  systems unbootable here. I look forward to your visit to my home to fix
  them.
 
  Frustrated and pissed,
 
  Cory K.

 Even though the tone of the mail is angry, it's really bad that things
 like this libc update happen - I personally don't understand how this is
 possible at all, if developers test their packages.

I've uploaded stuff that turned out to be broken.  There are many possible 
reasons for this.  It's not feasible to do full regression testing for every 
upload.  Not just due to time, but because of the wide range of hardware used 
for Ubuntu.
 
 A revert system after upgrade mode should be designed and implemented
 to the benefit of testers (unionfs plus a commit operation to the main
 filesystem seems to me like an implementable solution). Would not be
 efficient but would be a bit safer - you already have unionfs in the
 livecd so you have some expertise.

This is the sort of thing that should be proposed as a specification and 
decided on at UDS.  It sounds like a nice idea.  I'm not qualified to have an 
opinion on how feasible it is.

 I am sad to say that my hardy testing experience stops here - I wanted
 to make my experience as a free software user, and as a developer,
 available to ubuntu community as a form of payment for such a good
 distribution. Problem is not the libc bug by itself of course. If you
 want to know read below - but it's not necessary at all.

 Problem is that I should waste hours fixing the libc bug, and I am doing
 this just to let the world benefit from fixes I can already install and
 hack up locally on my pc. The balance between costs and benefits is
 dropping down too quick.

 Many regressions I've personally been trying to help sorting out have a
 fix, signaled by one of the testers (usually not me since I am not that
 smart, but I usually took the time to test the fix and reported) and the
 fix is not being applied, and developers are waiting for *users* to
 UVFE. I am more and more being convinced that testing new ubuntu is a
 complete waste of time for me.

I've found just the opposite.  I've found as I got more and more involved in 
first testing and then development I've been able to get more and more of my 
personal pain points dealt with.  

Also, keep in mind that most developers are volunteers.  Volunteer work gets 
done on the basis of interest.  If a user wants a problem solved, I've got 
neither the time nor interest in being their personal UVFe (now FFe) writer.  
I'm glad to help them figure out how to do it, but I'm fully busy working on 
the problems that I'm trying to solve.

 The main point that, to my eyes, the ubuntu upload-enabled community
 seems not to be understanding, is that one should try to re-use people's
 expertise. You can't ask a person that already can debug a kernel module
 to also learn to package debs and all the ubuntu burocracy. That's a
 problem of developers. If you have a clever user (I am *not* talking
 about me :) ) that provides a fix and explains how he/she got there, you
 can't ask for more. You are the developer, you have the expertise to fix
 bugs in ubuntu, the tester provided the fix, having the expertise to
 test it, why not joining forces?

This is certainly ideal, but it's not like the developer is sitting around 
waiting for more to work on.  What we need are more people working on all 
levels of the problem.  It is a general case that we could use more people 
who know packaging working on packaging up available fixes.  I think there 
have been some recent initiatives to encourage this.

 personal story follows, the main point of the e-mail is what you
 already read

 Next LTS won't have proper support for my tablet. I surrender. It's two
 years I have been waiting the day I can advice ubuntu to people who have
 the same laptop as mine, and still nobody cares. Next year I will have
 to return this laptop to university, and I'll perhaps buy a different
 tablet. With different problems. And I've never seen ubuntu working out
 of the box there - even though there always was a well-known and
 signaled to developers way to make it work.

 I've seen things stopping working, nobody cared in the world. For
 example, my sd card reader worked in edgy and will never work in any
 future ubuntu release. I opened a bug *during feisty beta* - it used to
 work in some feisty alpha but don't know which one, then it was marked
 as duplicate of another bug, which after months was fixed and was not a
 dupe of mine, I then had to reopen a new bug, and *nobody cared
 anymore*. Don't bull*hit on me. The problem I am pointing out is real.
 There is a regression from previous releases and nobody cares, because
 few users have it. But that's a regression. Ok, few users have it
 because the vaste majority of tablet users don't even 

libc borked

2008-03-12 Thread Cory K.
Thanx to the genius who let the libc update through and rendered 3
systems unbootable here. I look forward to your visit to my home to fix
them.

Frustrated and pissed,

Cory K.

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Re: libc borked

2008-03-12 Thread Todd Deshane
Cory,

Please read:
http://www.ubuntu.com/community/conduct

Also, you didn't provide any useful information. Bug reports, versions, etc.

If it is hardy then you should expect things to break from time to time. If
it is a stable release, then you should report bugs appropriately.

The developers work hard and they don't need such a negative response and
shouldn't be expected to drop everything and fix your problem.

Please provide useful information and I am sure if it is a critical bug, it
will be fixed in due time.

Are you paying for support? or are you demanding things from volunteers?

Would you treat providers of other services that you get such as Internet or
Phone, etc. the same way?

Best Regards,
Todd

On Wed, Mar 12, 2008 at 11:20 PM, Cory K. [EMAIL PROTECTED] wrote:

 Thanx to the genius who let the libc update through and rendered 3
 systems unbootable here. I look forward to your visit to my home to fix
 them.

 Frustrated and pissed,

 Cory K.

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 Ubuntu-devel-discuss@lists.ubuntu.com
 Modify settings or unsubscribe at:
 https://lists.ubuntu.com/mailman/listinfo/ubuntu-devel-discuss

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