Re: [Ubuntu-phone] Meizu Pro5 Carrier Issues

[Seth Ciango]

Hi Alfonso,
Have you had a chance to look at the latest logs that I've posted?
https://bugs.launchpad.net/ubuntu/+source/ofono/+bug/1592232/comments/8

I'll also note here some other behavior that may or may not be related.


   1. After every reboot, the Pro 5 now selects the connection type "2G
   Only (Saves Battery)" regardless of other networks that are available or
   the previously selected service that was manually chosen prior to reboot. I
   don't know if that is because 2G is the only service that populates the
   field "org.ofono.NetworkRegistration" "Name=". 3G works fine, but no
   name is ever populated even though "Status = Registered"
   2. If 2G/3G/4G is selected and service becomes "Denied," the phone does
   not try to forget the 4G "Denied" status/settings and reconnect under only
   3G or 2G. I've noticed this behavior because if I am "Denied" on 2G/3G/4G
   and change service to 2G/3G, I have the most success of regaining service.

Thanks again for your help and input everyone.

On Mon, Aug 1, 2016 at 11:13 AM, Alfonso Sanchez-Beato <
alfonso.sanchez-be...@canonical.com> wrote:

>
>
> On Mon, Aug 1, 2016 at 1:04 PM, Sam Bull  wrote:
>
>> On Tue, 2016-07-26 at 22:38 -0400, Seth Ciango wrote:
>> > The biggest problem is that when walking in major cities in the open
>> > air with the Pro5, the cellular data connection will change to
>> > "Unavailable" and "Denied."
>>
>> Does anybody know what this 'Denied' actually means? I had this
>> yesterday for a few minutes, and have noticed it several times in the
>> past. It just says 'Denied' and doesn't give me any signal, but I have
>> no idea why. For me, it happens very infrequently and only last a few
>> minutes (or perhaps until I move down the road).
>>
>
> This means that there are networks around but you are not allowed to
> register in them. Which happens if you have coverage from some operators
> but not for any to which you are allowed to register to.
>
>
>> --
>> Mailing list: https://launchpad.net/~ubuntu-phone
>> Post to : ubuntu-phone@lists.launchpad.net
>> Unsubscribe : https://launchpad.net/~ubuntu-phone
>> More help   : https://help.launchpad.net/ListHelp
>>
>>
>
> --
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> Post to : ubuntu-phone@lists.launchpad.net
> Unsubscribe : https://launchpad.net/~ubuntu-phone
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>
>
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Re: [Ubuntu-phone] Meizu Pro5 Carrier Issues

[Andrea Bernabei]

On Fri, Aug 5, 2016 at 3:04 AM, Seth Ciango  wrote:

> Andrea,
> Do you want to use this bug that I created a while ago, or do you want me
> to create a new one?
> https://bugs.launchpad.net/ubuntu/+source/ofono/+bug/1592232
> I received an update today from a user in Finland who is having the same
> issue, but I'm not aware of proper bug protocol.
>
>
if it matches your problem, then just comment on that bug thread, otherwise
create a new one ;)


> Alfonso,
> Is there any information or testing that I can provide that can help? It
> appears that the "bug" is affecting a user in Finland as well. I can only
> test in the US right now, but I do have three active SIM cards from three
> different US carriers that I can use for testing. My concern is that people
> would buy the Pro5 and not even be able to dial 911 in an emergency. If it
> is a carrier issue, I would like to prove that for you so we can make
> people in the US aware that they should only buy the Pro5 and the rumored
> Pro6 if they are fully aware that is can only be used as a WiFi-only device
> for strictly development purposes.
>
> On Tue, Aug 2, 2016 at 6:18 PM, Seth Ciango  wrote:
>
>> Thanks Alfonso. That makes logical sense that what you stated would be
>> true. However, even in an open area in a major city, I can have several
>> bars of signal and then get "Denied" only to get back on the network at
>> that same spot shortly thereafter.  I'll file a bug as Andrea has suggested
>> and hope that we can figure out why this is happening. I've been out of
>> town for a few days but can start to provide more information in regard to
>> logs and troubleshooting. I also ordered a third SIM card from a third GSM
>> provider so I can test that network as well with you.
>>
>> On Mon, Aug 1, 2016 at 11:13 AM, Alfonso Sanchez-Beato <
>> alfonso.sanchez-be...@canonical.com> wrote:
>>
>>>
>>>
>>> On Mon, Aug 1, 2016 at 1:04 PM, Sam Bull  wrote:
>>>
 On Tue, 2016-07-26 at 22:38 -0400, Seth Ciango wrote:
 > The biggest problem is that when walking in major cities in the open
 > air with the Pro5, the cellular data connection will change to
 > "Unavailable" and "Denied."

 Does anybody know what this 'Denied' actually means? I had this
 yesterday for a few minutes, and have noticed it several times in the
 past. It just says 'Denied' and doesn't give me any signal, but I have
 no idea why. For me, it happens very infrequently and only last a few
 minutes (or perhaps until I move down the road).

>>>
>>> This means that there are networks around but you are not allowed to
>>> register in them. Which happens if you have coverage from some operators
>>> but not for any to which you are allowed to register to.
>>>
>>>
 --
 Mailing list: https://launchpad.net/~ubuntu-phone
 Post to : ubuntu-phone@lists.launchpad.net
 Unsubscribe : https://launchpad.net/~ubuntu-phone
 More help   : https://help.launchpad.net/ListHelp


>>>
>>> --
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>>> Post to : ubuntu-phone@lists.launchpad.net
>>> Unsubscribe : https://launchpad.net/~ubuntu-phone
>>> More help   : https://help.launchpad.net/ListHelp
>>>
>>>
>>
>
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Re: [Ubuntu-phone] Meizu Pro5 Carrier Issues

[Seth Ciango]

I've updated Jim's bug and my bug with a video file and log file of the "No
Network" issue. I will try to capture the "Unregistered/Denied" issue
tomorrow. These may be two separate issues, but I appreciate everyone's
help.

https://bugs.launchpad.net/ubuntu/+source/ofono/+bug/1598181
https://bugs.launchpad.net/ubuntu/+source/ofono/+bug/1592232





On Fri, Aug 5, 2016 at 12:01 AM, Radics Geza  wrote:

> Im not sure it applies, but for few weeks, I had two sim cards in my pro5,
> (one of that was in roaming - since I was lazy wanted to leave it there)
> In this setup i've also experienced network issues, but then i've removed
> the roaming sim from the outer slot and suddenly everything was just fine.
>
>
> On Fri, Aug 5, 2016 at 11:23 AM, Bob Summerwill 
> wrote:
>
>> I am also experiencing this, or something very similar.   I'm Canada.
>>
>> I very annoyingly lost my MX4 recently, and have just been transitioning
>> to the MX5 Pro.
>>
>> I can confirm that there appears to be less availability of bands on the
>> MX5 Pro than the MX (frequently dropping to 2G or E outside of downtown
>> Vancouver, presumably because any 3G is not used).
>>
>> I have also seen both Denied and "No Network" where that is blatantly
>> untrue.   I was in the middle of a phone-call with "No Network" showing.
>>
>> I am happy to add these details anywhere they are useful, and can
>> troubleshoot if required.
>>
>> On Thu, Aug 4, 2016 at 6:04 PM, Seth Ciango 
>> wrote:
>>
>>> Andrea,
>>> Do you want to use this bug that I created a while ago, or do you want
>>> me to create a new one?
>>> https://bugs.launchpad.net/ubuntu/+source/ofono/+bug/1592232
>>> I received an update today from a user in Finland who is having the same
>>> issue, but I'm not aware of proper bug protocol.
>>>
>>> Alfonso,
>>> Is there any information or testing that I can provide that can help? It
>>> appears that the "bug" is affecting a user in Finland as well. I can only
>>> test in the US right now, but I do have three active SIM cards from three
>>> different US carriers that I can use for testing. My concern is that people
>>> would buy the Pro5 and not even be able to dial 911 in an emergency. If it
>>> is a carrier issue, I would like to prove that for you so we can make
>>> people in the US aware that they should only buy the Pro5 and the rumored
>>> Pro6 if they are fully aware that is can only be used as a WiFi-only device
>>> for strictly development purposes.
>>>
>>> On Tue, Aug 2, 2016 at 6:18 PM, Seth Ciango 
>>> wrote:
>>>
 Thanks Alfonso. That makes logical sense that what you stated would be
 true. However, even in an open area in a major city, I can have several
 bars of signal and then get "Denied" only to get back on the network at
 that same spot shortly thereafter.  I'll file a bug as Andrea has suggested
 and hope that we can figure out why this is happening. I've been out of
 town for a few days but can start to provide more information in regard to
 logs and troubleshooting. I also ordered a third SIM card from a third GSM
 provider so I can test that network as well with you.

 On Mon, Aug 1, 2016 at 11:13 AM, Alfonso Sanchez-Beato <
 alfonso.sanchez-be...@canonical.com> wrote:

>
>
> On Mon, Aug 1, 2016 at 1:04 PM, Sam Bull  wrote:
>
>> On Tue, 2016-07-26 at 22:38 -0400, Seth Ciango wrote:
>> > The biggest problem is that when walking in major cities in the open
>> > air with the Pro5, the cellular data connection will change to
>> > "Unavailable" and "Denied."
>>
>> Does anybody know what this 'Denied' actually means? I had this
>> yesterday for a few minutes, and have noticed it several times in the
>> past. It just says 'Denied' and doesn't give me any signal, but I have
>> no idea why. For me, it happens very infrequently and only last a few
>> minutes (or perhaps until I move down the road).
>>
>
> This means that there are networks around but you are not allowed to
> register in them. Which happens if you have coverage from some operators
> but not for any to which you are allowed to register to.
>
>
>> --
>> Mailing list: https://launchpad.net/~ubuntu-phone
>> Post to : ubuntu-phone@lists.launchpad.net
>> Unsubscribe : https://launchpad.net/~ubuntu-phone
>> More help   : https://help.launchpad.net/ListHelp
>>
>>
>
> --
> Mailing list: https://launchpad.net/~ubuntu-phone
> Post to : ubuntu-phone@lists.launchpad.net
> Unsubscribe : https://launchpad.net/~ubuntu-phone
> More help   : https://help.launchpad.net/ListHelp
>
>

>>>
>>> --
>>> Mailing list: https://launchpad.net/~ubuntu-phone
>>> Post to : ubuntu-phone@lists.launchpad.net
>>> Unsubscribe : https://launchpad.net/~ubuntu-phone
>>> More help   : 

Re: [Ubuntu-phone] Meizu Pro5 Carrier Issues

[Radics Geza]

Im not sure it applies, but for few weeks, I had two sim cards in my pro5,
(one of that was in roaming - since I was lazy wanted to leave it there)
In this setup i've also experienced network issues, but then i've removed
the roaming sim from the outer slot and suddenly everything was just fine.


On Fri, Aug 5, 2016 at 11:23 AM, Bob Summerwill  wrote:

> I am also experiencing this, or something very similar.   I'm Canada.
>
> I very annoyingly lost my MX4 recently, and have just been transitioning
> to the MX5 Pro.
>
> I can confirm that there appears to be less availability of bands on the
> MX5 Pro than the MX (frequently dropping to 2G or E outside of downtown
> Vancouver, presumably because any 3G is not used).
>
> I have also seen both Denied and "No Network" where that is blatantly
> untrue.   I was in the middle of a phone-call with "No Network" showing.
>
> I am happy to add these details anywhere they are useful, and can
> troubleshoot if required.
>
> On Thu, Aug 4, 2016 at 6:04 PM, Seth Ciango  wrote:
>
>> Andrea,
>> Do you want to use this bug that I created a while ago, or do you want me
>> to create a new one?
>> https://bugs.launchpad.net/ubuntu/+source/ofono/+bug/1592232
>> I received an update today from a user in Finland who is having the same
>> issue, but I'm not aware of proper bug protocol.
>>
>> Alfonso,
>> Is there any information or testing that I can provide that can help? It
>> appears that the "bug" is affecting a user in Finland as well. I can only
>> test in the US right now, but I do have three active SIM cards from three
>> different US carriers that I can use for testing. My concern is that people
>> would buy the Pro5 and not even be able to dial 911 in an emergency. If it
>> is a carrier issue, I would like to prove that for you so we can make
>> people in the US aware that they should only buy the Pro5 and the rumored
>> Pro6 if they are fully aware that is can only be used as a WiFi-only device
>> for strictly development purposes.
>>
>> On Tue, Aug 2, 2016 at 6:18 PM, Seth Ciango 
>> wrote:
>>
>>> Thanks Alfonso. That makes logical sense that what you stated would be
>>> true. However, even in an open area in a major city, I can have several
>>> bars of signal and then get "Denied" only to get back on the network at
>>> that same spot shortly thereafter.  I'll file a bug as Andrea has suggested
>>> and hope that we can figure out why this is happening. I've been out of
>>> town for a few days but can start to provide more information in regard to
>>> logs and troubleshooting. I also ordered a third SIM card from a third GSM
>>> provider so I can test that network as well with you.
>>>
>>> On Mon, Aug 1, 2016 at 11:13 AM, Alfonso Sanchez-Beato <
>>> alfonso.sanchez-be...@canonical.com> wrote:
>>>


 On Mon, Aug 1, 2016 at 1:04 PM, Sam Bull  wrote:

> On Tue, 2016-07-26 at 22:38 -0400, Seth Ciango wrote:
> > The biggest problem is that when walking in major cities in the open
> > air with the Pro5, the cellular data connection will change to
> > "Unavailable" and "Denied."
>
> Does anybody know what this 'Denied' actually means? I had this
> yesterday for a few minutes, and have noticed it several times in the
> past. It just says 'Denied' and doesn't give me any signal, but I have
> no idea why. For me, it happens very infrequently and only last a few
> minutes (or perhaps until I move down the road).
>

 This means that there are networks around but you are not allowed to
 register in them. Which happens if you have coverage from some operators
 but not for any to which you are allowed to register to.


> --
> Mailing list: https://launchpad.net/~ubuntu-phone
> Post to : ubuntu-phone@lists.launchpad.net
> Unsubscribe : https://launchpad.net/~ubuntu-phone
> More help   : https://help.launchpad.net/ListHelp
>
>

 --
 Mailing list: https://launchpad.net/~ubuntu-phone
 Post to : ubuntu-phone@lists.launchpad.net
 Unsubscribe : https://launchpad.net/~ubuntu-phone
 More help   : https://help.launchpad.net/ListHelp


>>>
>>
>> --
>> Mailing list: https://launchpad.net/~ubuntu-phone
>> Post to : ubuntu-phone@lists.launchpad.net
>> Unsubscribe : https://launchpad.net/~ubuntu-phone
>> More help   : https://help.launchpad.net/ListHelp
>>
>>
>
>
> --
> b...@summerwill.net
>
>
> --
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> Post to : ubuntu-phone@lists.launchpad.net
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Re: [Ubuntu-phone] Meizu Pro5 Carrier Issues

[Bob Summerwill]

I am also experiencing this, or something very similar.   I'm Canada.

I very annoyingly lost my MX4 recently, and have just been transitioning to
the MX5 Pro.

I can confirm that there appears to be less availability of bands on the
MX5 Pro than the MX (frequently dropping to 2G or E outside of downtown
Vancouver, presumably because any 3G is not used).

I have also seen both Denied and "No Network" where that is blatantly
untrue.   I was in the middle of a phone-call with "No Network" showing.

I am happy to add these details anywhere they are useful, and can
troubleshoot if required.

On Thu, Aug 4, 2016 at 6:04 PM, Seth Ciango  wrote:

> Andrea,
> Do you want to use this bug that I created a while ago, or do you want me
> to create a new one?
> https://bugs.launchpad.net/ubuntu/+source/ofono/+bug/1592232
> I received an update today from a user in Finland who is having the same
> issue, but I'm not aware of proper bug protocol.
>
> Alfonso,
> Is there any information or testing that I can provide that can help? It
> appears that the "bug" is affecting a user in Finland as well. I can only
> test in the US right now, but I do have three active SIM cards from three
> different US carriers that I can use for testing. My concern is that people
> would buy the Pro5 and not even be able to dial 911 in an emergency. If it
> is a carrier issue, I would like to prove that for you so we can make
> people in the US aware that they should only buy the Pro5 and the rumored
> Pro6 if they are fully aware that is can only be used as a WiFi-only device
> for strictly development purposes.
>
> On Tue, Aug 2, 2016 at 6:18 PM, Seth Ciango  wrote:
>
>> Thanks Alfonso. That makes logical sense that what you stated would be
>> true. However, even in an open area in a major city, I can have several
>> bars of signal and then get "Denied" only to get back on the network at
>> that same spot shortly thereafter.  I'll file a bug as Andrea has suggested
>> and hope that we can figure out why this is happening. I've been out of
>> town for a few days but can start to provide more information in regard to
>> logs and troubleshooting. I also ordered a third SIM card from a third GSM
>> provider so I can test that network as well with you.
>>
>> On Mon, Aug 1, 2016 at 11:13 AM, Alfonso Sanchez-Beato <
>> alfonso.sanchez-be...@canonical.com> wrote:
>>
>>>
>>>
>>> On Mon, Aug 1, 2016 at 1:04 PM, Sam Bull  wrote:
>>>
 On Tue, 2016-07-26 at 22:38 -0400, Seth Ciango wrote:
 > The biggest problem is that when walking in major cities in the open
 > air with the Pro5, the cellular data connection will change to
 > "Unavailable" and "Denied."

 Does anybody know what this 'Denied' actually means? I had this
 yesterday for a few minutes, and have noticed it several times in the
 past. It just says 'Denied' and doesn't give me any signal, but I have
 no idea why. For me, it happens very infrequently and only last a few
 minutes (or perhaps until I move down the road).

>>>
>>> This means that there are networks around but you are not allowed to
>>> register in them. Which happens if you have coverage from some operators
>>> but not for any to which you are allowed to register to.
>>>
>>>
 --
 Mailing list: https://launchpad.net/~ubuntu-phone
 Post to : ubuntu-phone@lists.launchpad.net
 Unsubscribe : https://launchpad.net/~ubuntu-phone
 More help   : https://help.launchpad.net/ListHelp


>>>
>>> --
>>> Mailing list: https://launchpad.net/~ubuntu-phone
>>> Post to : ubuntu-phone@lists.launchpad.net
>>> Unsubscribe : https://launchpad.net/~ubuntu-phone
>>> More help   : https://help.launchpad.net/ListHelp
>>>
>>>
>>
>
> --
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> Post to : ubuntu-phone@lists.launchpad.net
> Unsubscribe : https://launchpad.net/~ubuntu-phone
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>
>


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Re: [Ubuntu-phone] Meizu Pro5 Carrier Issues

[Seth Ciango]

Andrea,
Do you want to use this bug that I created a while ago, or do you want me
to create a new one?
https://bugs.launchpad.net/ubuntu/+source/ofono/+bug/1592232
I received an update today from a user in Finland who is having the same
issue, but I'm not aware of proper bug protocol.

Alfonso,
Is there any information or testing that I can provide that can help? It
appears that the "bug" is affecting a user in Finland as well. I can only
test in the US right now, but I do have three active SIM cards from three
different US carriers that I can use for testing. My concern is that people
would buy the Pro5 and not even be able to dial 911 in an emergency. If it
is a carrier issue, I would like to prove that for you so we can make
people in the US aware that they should only buy the Pro5 and the rumored
Pro6 if they are fully aware that is can only be used as a WiFi-only device
for strictly development purposes.

On Tue, Aug 2, 2016 at 6:18 PM, Seth Ciango  wrote:

> Thanks Alfonso. That makes logical sense that what you stated would be
> true. However, even in an open area in a major city, I can have several
> bars of signal and then get "Denied" only to get back on the network at
> that same spot shortly thereafter.  I'll file a bug as Andrea has suggested
> and hope that we can figure out why this is happening. I've been out of
> town for a few days but can start to provide more information in regard to
> logs and troubleshooting. I also ordered a third SIM card from a third GSM
> provider so I can test that network as well with you.
>
> On Mon, Aug 1, 2016 at 11:13 AM, Alfonso Sanchez-Beato <
> alfonso.sanchez-be...@canonical.com> wrote:
>
>>
>>
>> On Mon, Aug 1, 2016 at 1:04 PM, Sam Bull  wrote:
>>
>>> On Tue, 2016-07-26 at 22:38 -0400, Seth Ciango wrote:
>>> > The biggest problem is that when walking in major cities in the open
>>> > air with the Pro5, the cellular data connection will change to
>>> > "Unavailable" and "Denied."
>>>
>>> Does anybody know what this 'Denied' actually means? I had this
>>> yesterday for a few minutes, and have noticed it several times in the
>>> past. It just says 'Denied' and doesn't give me any signal, but I have
>>> no idea why. For me, it happens very infrequently and only last a few
>>> minutes (or perhaps until I move down the road).
>>>
>>
>> This means that there are networks around but you are not allowed to
>> register in them. Which happens if you have coverage from some operators
>> but not for any to which you are allowed to register to.
>>
>>
>>> --
>>> Mailing list: https://launchpad.net/~ubuntu-phone
>>> Post to : ubuntu-phone@lists.launchpad.net
>>> Unsubscribe : https://launchpad.net/~ubuntu-phone
>>> More help   : https://help.launchpad.net/ListHelp
>>>
>>>
>>
>> --
>> Mailing list: https://launchpad.net/~ubuntu-phone
>> Post to : ubuntu-phone@lists.launchpad.net
>> Unsubscribe : https://launchpad.net/~ubuntu-phone
>> More help   : https://help.launchpad.net/ListHelp
>>
>>
>
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Re: [Ubuntu-phone] Meizu Pro5 Carrier Issues

[Seth Ciango]

Thanks Alfonso. That makes logical sense that what you stated would be
true. However, even in an open area in a major city, I can have several
bars of signal and then get "Denied" only to get back on the network at
that same spot shortly thereafter.  I'll file a bug as Andrea has suggested
and hope that we can figure out why this is happening. I've been out of
town for a few days but can start to provide more information in regard to
logs and troubleshooting. I also ordered a third SIM card from a third GSM
provider so I can test that network as well with you.

On Mon, Aug 1, 2016 at 11:13 AM, Alfonso Sanchez-Beato <
alfonso.sanchez-be...@canonical.com> wrote:

>
>
> On Mon, Aug 1, 2016 at 1:04 PM, Sam Bull  wrote:
>
>> On Tue, 2016-07-26 at 22:38 -0400, Seth Ciango wrote:
>> > The biggest problem is that when walking in major cities in the open
>> > air with the Pro5, the cellular data connection will change to
>> > "Unavailable" and "Denied."
>>
>> Does anybody know what this 'Denied' actually means? I had this
>> yesterday for a few minutes, and have noticed it several times in the
>> past. It just says 'Denied' and doesn't give me any signal, but I have
>> no idea why. For me, it happens very infrequently and only last a few
>> minutes (or perhaps until I move down the road).
>>
>
> This means that there are networks around but you are not allowed to
> register in them. Which happens if you have coverage from some operators
> but not for any to which you are allowed to register to.
>
>
>> --
>> Mailing list: https://launchpad.net/~ubuntu-phone
>> Post to : ubuntu-phone@lists.launchpad.net
>> Unsubscribe : https://launchpad.net/~ubuntu-phone
>> More help   : https://help.launchpad.net/ListHelp
>>
>>
>
> --
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> Post to : ubuntu-phone@lists.launchpad.net
> Unsubscribe : https://launchpad.net/~ubuntu-phone
> More help   : https://help.launchpad.net/ListHelp
>
>
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Re: [Ubuntu-phone] Meizu Pro5 Carrier Issues

[Alfonso Sanchez-Beato]

On Mon, Aug 1, 2016 at 1:04 PM, Sam Bull  wrote:

> On Tue, 2016-07-26 at 22:38 -0400, Seth Ciango wrote:
> > The biggest problem is that when walking in major cities in the open
> > air with the Pro5, the cellular data connection will change to
> > "Unavailable" and "Denied."
>
> Does anybody know what this 'Denied' actually means? I had this
> yesterday for a few minutes, and have noticed it several times in the
> past. It just says 'Denied' and doesn't give me any signal, but I have
> no idea why. For me, it happens very infrequently and only last a few
> minutes (or perhaps until I move down the road).
>

This means that there are networks around but you are not allowed to
register in them. Which happens if you have coverage from some operators
but not for any to which you are allowed to register to.


> --
> Mailing list: https://launchpad.net/~ubuntu-phone
> Post to : ubuntu-phone@lists.launchpad.net
> Unsubscribe : https://launchpad.net/~ubuntu-phone
> More help   : https://help.launchpad.net/ListHelp
>
>
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Re: [Ubuntu-phone] Meizu Pro5 Carrier Issues

[Sam Bull]

On Tue, 2016-07-26 at 22:38 -0400, Seth Ciango wrote:
> The biggest problem is that when walking in major cities in the open
> air with the Pro5, the cellular data connection will change to
> "Unavailable" and "Denied."

Does anybody know what this 'Denied' actually means? I had this
yesterday for a few minutes, and have noticed it several times in the
past. It just says 'Denied' and doesn't give me any signal, but I have
no idea why. For me, it happens very infrequently and only last a few
minutes (or perhaps until I move down the road).

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Re: [Ubuntu-phone] Meizu Pro5 Carrier Issues

[Jim Hodapp]

So I've experienced the same thing and filed a bug for it already. You can
find that bug here:
https://bugs.launchpad.net/ubuntu/+source/ofono/+bug/1598181

On Wed, Jul 27, 2016 at 5:03 AM, Andrea Bernabei <
andrea.berna...@canonical.com> wrote:

>
>
> On Wed, Jul 27, 2016 at 3:38 AM, Seth Ciango 
> wrote:
>
>> I have a Meizu MX4 and a Pro5. Both the MX4 and the Pro5 have the same
>> APN configuration. The MX4 behaves great with the limited spectrum
>> available in the US. The Pro5 is problematic. My SIM card works great in
>> the MX4, however, when I put the same SIM card into the Pro5, it is only
>> able to detect the carrier when "2G only" is selected. If I put the Pro5 in
>> 2G/3G/4G mode or 2G/3G mode the carrier is unable to be detected, and I'm
>> told "No Network" at the phone Dialer screen. Phone calls can still be made
>> and received even though it says "No Network" and data can also be
>> downloaded over the "H" 3G connection with speeds up to 7Mbps.
>>
>>
> Hi Seth,
>
> this is the part that caught my attention the most.
> Could you please file a bug to
> https://bugs.launchpad.net/ubuntu/+source/network-manager/+filebug ?
>
> Cheers,
> Andrea
>
>
>> The biggest problem is that when walking in major cities in the open air
>> with the Pro5, the cellular data connection will change to "Unavailable"
>> and "Denied." This completely disconnects me from phone and data. Toggling
>> Airplane mode and rebooting doesn't have a consistent affect. Again, these
>> issues do not exist on the MX4. These issues exist on both AT and
>> T-Mobile's networks. I've replicated the successes and failures with two
>> different SIM cards from two different carriers.
>>
>> Right now, my Pro5 has become a paperweight, and the MX4 is my daily
>> driver. Any help would be appreciated.
>> Thanks,
>> Seth
>>
>> --
>> Mailing list: https://launchpad.net/~ubuntu-phone
>> Post to : ubuntu-phone@lists.launchpad.net
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>>
>>
>
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Re: [Ubuntu-phone] Meizu Pro5 Carrier Issues

[Timo Jyrinki]

On Wed, Jul 27, 2016 at 5:38 AM, Seth Ciango  wrote:
> I have a Meizu MX4 and a Pro5. Both the MX4 and the Pro5 have the same APN
> configuration. The MX4 behaves great with the limited spectrum available in
> the US. The Pro5 is problematic. My SIM card works great in the MX4,
> however, when I put the same SIM card into the Pro5, it is only able to
> detect the carrier when "2G only" is selected. If I put the Pro5 in 2G/3G/4G
> mode or 2G/3G mode the carrier is unable to be detected, and I'm told "No
> Network" at the phone Dialer screen. Phone calls can still be made and
> received even though it says "No Network" and data can also be downloaded
> over the "H" 3G connection with speeds up to 7Mbps.

I'm not sure how accurate this site is, but it's claming that the MX4
hardware supports more US bands than Pro 5:

MX4: 
https://www.frequencycheck.com/compatibility/48v7ir8/meizu-mx4-m461u-td-lte-32gb/united-states

Pro 5: 
https://www.frequencycheck.com/compatibility/Ealeulv/meizu-pro-5-ubuntu-edition-m576-dual-sim-td-lte-32gb-meizu-niux/united-states

Namely, Pro 5 supports no US 3G bands and only single LTE band on
certain operators, while MX4 has some 3G coverage.

-Timo

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Re: [Ubuntu-phone] Meizu Pro5 Carrier Issues

[Andrea Bernabei]

On Wed, Jul 27, 2016 at 3:38 AM, Seth Ciango  wrote:

> I have a Meizu MX4 and a Pro5. Both the MX4 and the Pro5 have the same APN
> configuration. The MX4 behaves great with the limited spectrum available in
> the US. The Pro5 is problematic. My SIM card works great in the MX4,
> however, when I put the same SIM card into the Pro5, it is only able to
> detect the carrier when "2G only" is selected. If I put the Pro5 in
> 2G/3G/4G mode or 2G/3G mode the carrier is unable to be detected, and I'm
> told "No Network" at the phone Dialer screen. Phone calls can still be made
> and received even though it says "No Network" and data can also be
> downloaded over the "H" 3G connection with speeds up to 7Mbps.
>
>
Hi Seth,

this is the part that caught my attention the most.
Could you please file a bug to
https://bugs.launchpad.net/ubuntu/+source/network-manager/+filebug ?

Cheers,
Andrea


> The biggest problem is that when walking in major cities in the open air
> with the Pro5, the cellular data connection will change to "Unavailable"
> and "Denied." This completely disconnects me from phone and data. Toggling
> Airplane mode and rebooting doesn't have a consistent affect. Again, these
> issues do not exist on the MX4. These issues exist on both AT and
> T-Mobile's networks. I've replicated the successes and failures with two
> different SIM cards from two different carriers.
>
> Right now, my Pro5 has become a paperweight, and the MX4 is my daily
> driver. Any help would be appreciated.
> Thanks,
> Seth
>
> --
> Mailing list: https://launchpad.net/~ubuntu-phone
> Post to : ubuntu-phone@lists.launchpad.net
> Unsubscribe : https://launchpad.net/~ubuntu-phone
> More help   : https://help.launchpad.net/ListHelp
>
>
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[Ubuntu-phone] Meizu Pro5 Carrier Issues

[Seth Ciango]

I have a Meizu MX4 and a Pro5. Both the MX4 and the Pro5 have the same APN
configuration. The MX4 behaves great with the limited spectrum available in
the US. The Pro5 is problematic. My SIM card works great in the MX4,
however, when I put the same SIM card into the Pro5, it is only able to
detect the carrier when "2G only" is selected. If I put the Pro5 in
2G/3G/4G mode or 2G/3G mode the carrier is unable to be detected, and I'm
told "No Network" at the phone Dialer screen. Phone calls can still be made
and received even though it says "No Network" and data can also be
downloaded over the "H" 3G connection with speeds up to 7Mbps.

The biggest problem is that when walking in major cities in the open air
with the Pro5, the cellular data connection will change to "Unavailable"
and "Denied." This completely disconnects me from phone and data. Toggling
Airplane mode and rebooting doesn't have a consistent affect. Again, these
issues do not exist on the MX4. These issues exist on both AT and
T-Mobile's networks. I've replicated the successes and failures with two
different SIM cards from two different carriers.

Right now, my Pro5 has become a paperweight, and the MX4 is my daily
driver. Any help would be appreciated.
Thanks,
Seth
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