Re: [Ubuntu-phone] Telegram broken
Il 20/05/2015 16:59, Michal Karnicki ha scritto: Hi Sam, Riccardo pointed to the correct site where you can file a bug. It's the first time I heard about the problem, Same problem here; Telegram app starts, window with no chats, crash. so if you're a technical user, please follow up with me off the list, and I'll provide instructions how we can debug this. If you'd just prefer to work around this and be on your way: 1. Install the Terminal app from Ubuntu store, launch it and provide your PIN/pass to authorize the app. 2. Run this command: (note this will delete messages received in your secret chats!!!) rm .cache/com.ubuntu.telegram/ 3. Re-launch Telegram (if it's running, swipe it away first from the app switcher). If you still have the problem, do the same with: rm .config/com.ubuntu.telegram/+your_phone_number/auth You'll have to re-log in at that point. Done all that, succesfully, but after closing and repoening the app some times, the crash returned. rob -- Mailing list: https://launchpad.net/~ubuntu-phone Post to : ubuntu-phone@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-phone More help : https://help.launchpad.net/ListHelp
Re: [Ubuntu-phone] Telegram broken
Hi guys,
Thanks for feedback. Since there's been more than one person reporting
this, perhaps there's a person that could send me the debug logs, so I can
understand better what the problem is.
If you have Ubuntu, and adb [1] installed, please turn on Developer Mode
(bottom of system settings, About Phone - Developer Mode), hook up USB,
then:
$ adb shell touch /home/phablet/.config/com.ubuntu.telegram/.debug
This will enable some more verbose logging. At this point, you can try
reproduce the bug (no chats, or crash as I've read in one of the e-mails).
Once you see the problem,
adb shell ls /home/phablet/.cache/upstart/application*telegram*.log
pick the last one, and
adb pull the full path you picked above
Feel free to send me the log privately, off the list.
Thank you, and sorry for any inconvenience this may have caused,
karni
[1]
http://lifehacker.com/the-easiest-way-to-install-androids-adb-and-fastboot-to-1586992378
On Fri, May 22, 2015 at 12:39 PM, Phil madhemail-launch...@yahoo.com
wrote:
It's working ok for me, on Mako, both before and after today's update (it
loads and seems to connect after the update, haven't received any messages
yet)
Phil
On Fri, 22/5/15, Marco F mai...@live.de wrote:
Subject: Re: [Ubuntu-phone] Telegram broken
To: ubuntu-phone@lists.launchpad.net ubuntu-phone@lists.launchpad.net
Date: Friday, 22 May, 2015, 11:30
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#yiv7996720979 Same problem here;
Telegram app starts, window with no chats,
crash.
Same here
but it works on the second try to start the app, usually.
Marco
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Re: [Ubuntu-phone] Telegram broken
On ven, 2015-05-22 at 12:50 +0200, Michal Karnicki wrote: Thanks for feedback. Since there's been more than one person reporting this, perhaps there's a person that could send me the debug logs, so I can understand better what the problem is. Sorry, I was too busy to submit a bug earlier. I've registered a bug now with a log attached: https://bugs.launchpad.net/libqtelegram/+bug/1458007 signature.asc Description: This is a digitally signed message part -- Mailing list: https://launchpad.net/~ubuntu-phone Post to : ubuntu-phone@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-phone More help : https://help.launchpad.net/ListHelp
Re: [Ubuntu-phone] Telegram broken
Hi Sam, Riccardo pointed to the correct site where you can file a bug. It's the first time I heard about the problem, so if you're a technical user, please follow up with me off the list, and I'll provide instructions how we can debug this. If you'd just prefer to work around this and be on your way: 1. Install the Terminal app from Ubuntu store, launch it and provide your PIN/pass to authorize the app. 2. Run this command: (note this will delete messages received in your secret chats!!!) rm .cache/com.ubuntu.telegram/ 3. Re-launch Telegram (if it's running, swipe it away first from the app switcher). If you still have the problem, do the same with: rm .config/com.ubuntu.telegram/+your_phone_number/auth You'll have to re-log in at that point. HTH, karni On Tue, May 19, 2015 at 11:42 PM, Riccardo Padovani ricca...@rpadovani.com wrote: May 19 2015 11:30 PM, Sam Bull sam.hack...@sent.com wrote: It also appears there is nowhere to track bugs. https://bugs.launchpad.net/libqtelegram/+filebug Regards, R. -- Riccardo Padovani ricca...@rpadovani.com www.rpadovani.com -- Mailing list: https://launchpad.net/~ubuntu-phone Post to : ubuntu-phone@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-phone More help : https://help.launchpad.net/ListHelp -- Software Engineer Professional and Engineering Services Canonical Ltd. Ubuntu - Linux for human beings | www.ubuntu.com -- Mailing list: https://launchpad.net/~ubuntu-phone Post to : ubuntu-phone@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-phone More help : https://help.launchpad.net/ListHelp
Re: [Ubuntu-phone] Telegram broken
May 19 2015 11:30 PM, Sam Bull sam.hack...@sent.com wrote: It also appears there is nowhere to track bugs. https://bugs.launchpad.net/libqtelegram/+filebug Regards, R. -- Riccardo Padovani ricca...@rpadovani.com www.rpadovani.com -- Mailing list: https://launchpad.net/~ubuntu-phone Post to : ubuntu-phone@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-phone More help : https://help.launchpad.net/ListHelp
[Ubuntu-phone] Telegram broken
Anybody seeing a broken Telegram app? I can still receive messages, and the scope appears to be working, but anytime I open the app I get the start screen with 'No chats' and the app is frozen (before it has a chance to load the chats). This means I can't reply to any messages. It also appears there is nowhere to track bugs. -- Mailing list: https://launchpad.net/~ubuntu-phone Post to : ubuntu-phone@lists.launchpad.net Unsubscribe : https://launchpad.net/~ubuntu-phone More help : https://help.launchpad.net/ListHelp
