Re: [Ubuntu-phone] [BQ] keyboard doesn't show up

2015-04-26 Thread Simeon
Thats a relief for me as I lost my phone and was worried someone might adb into 
it and get my data.
I know its probably still possible to access some stuff via PC but at least not 
over adb :)

Sorry for the OT.

Regards,
Simeon

Am 23.04.2015 um 14:23 schrieb Mike Sheldon:
 One additional thing, make sure you unlock your phone (i.e. enter your
 pin on the lock screen), prior to accessing it over adb, for security
 reasons we prevent adb accessing the phone while its still locked.

 Cheers,
  Mike.

 On Thu, 2015-04-23 at 12:56 +0100, Mike Sheldon wrote:
 Hi Alberto,

  If you're using Ubuntu 14.04 you might need to manually let adb know
 about the BQ vendor ID, which can be done by creating a file called:

 ~/.android/adb_usb.ini

  On your desktop, and adding the line:

 0x2a47

  I think you might need to run adb kill-server and adb start-server
 to reload this; I'm not certain if permissions are setup correctly on
 14.04 either, so you might need to run sudo adb start-server.

  The crash file (if there is one) and the system info will still be the
 same after reboot, however I would be very interested to know if the
 service is running prior to rebooting if possible.

 Thanks, 
  Mike.

 On Thu, 2015-04-23 at 11:48 +, Alberto Pagliarini wrote:
 Hi Mike,

 I'm having trouble to run commands. I connected the phone via usb (dev
 mode activate), I see the device mounted but I can't reach it from
 adb. adb devices return an empty list :( Connected another android
 phone it is detected. Some suggestions?


 If I reboot the BQ will I lose important informations for you?


 alb

 Il giorno gio 23 apr 2015 alle ore 13:27 Mike Sheldon
 m...@mikeasoft.com ha scritto:
 Hi Alberto,
 
  Thanks for letting us know, there's a couple of things you
 could do to
 help:
 
  1) Run status maliit-server
 
  And let us know what the output is
 
  2) Run system-image-cli --info
 
  And paste the output
 
  3) See if there's a file in /var/crash called
 _usr_bin_maliit-server.32011.crash (the number may differ),
 if there
 is could you send it to me?
 
  To restart the keyboard manually from the command line you
 can run
 restart maliit-server.
 
 Thanks!
  Mike.
 
 On Thu, 2015-04-23 at 11:16 +, Alberto Pagliarini wrote:
  Hi all,
 
 
  I left my phone in charge all night and this morning I'm
 annoyed to
  this issue. When I tap on an input field it get rightly the
 focus but
  the keyboard doesn't show up.
 
 
  I guess that rebooting the device solves the issue but
 before that I
  want to know if I can help developers opening a bug with
 relevant
  logs. So what logs should I attach?
 
 
  Moreover, is there a way to restore keyboard without
 rebooting? Like
  to launch some commands from shell?
  --
  Mailing list: https://launchpad.net/~ubuntu-phone
  Post to : ubuntu-phone@lists.launchpad.net
  Unsubscribe : https://launchpad.net/~ubuntu-phone
  More help   : https://help.launchpad.net/ListHelp
 
 





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Re: [Ubuntu-phone] [BQ] keyboard doesn't show up

2015-04-24 Thread Mike Sheldon
Hi Alberto,

 That's very interesting that the keyboard is running and hasn't
crashed, but still isn't displaying. Have you ever paired with a
bluetooth keyboard?

 There should be some log files in /home/phablet/.cache/upstart/ with
names starting maliit-server.log, could you email them to me?

Thanks,
 Mike.

On Thu, 2015-04-23 at 20:42 +, Alberto Pagliarini wrote:
 Hi again,
 
 
 here we are, finally I got access to BQ through adb!
 
 Il giorno gio 23 apr 2015 alle ore 13:27 Mike Sheldon 
  1) Run status maliit-server
 
 
 maliit-server start/running, process 2538
 
 
 
 so the server is up
  
 
  And let us know what the output is
 
  2) Run system-image-cli --info
 
  And paste the output
 
 
 current build number: 21
 device name: krillin
 channel: ubuntu-touch/stable/bq-aquaris.en
 alias: ubuntu-touch/ubuntu-rtm/14.09
 last update: 2015-04-17 16:48:25
 version version: 21
 version ubuntu: 20150410.1
 version device: 20150408-4f14058
 version custom: 20150409-665-29-206
  
 
  3) See if there's a file in /var/crash called
 _usr_bin_maliit-server.32011.crash (the number may differ),
 if there
 is could you send it to me?
 
 
 
 uhm... no _usr_bin_maliit-server.*.crash found in /var/crashmal
  
  To restart the keyboard manually from the command line you
 can run
 restart maliit-server.
 
 
 
 Restarting the server the keyboard work again!
 
 
 Now what? Maybe some other log?
 
 
 ciao
 alb
 
 
  
 Thanks!
  Mike.
 
 On Thu, 2015-04-23 at 11:16 +, Alberto Pagliarini wrote:
  Hi all,
 
 
  I left my phone in charge all night and this morning I'm
 annoyed to
  this issue. When I tap on an input field it get rightly the
 focus but
  the keyboard doesn't show up.
 
 
  I guess that rebooting the device solves the issue but
 before that I
  want to know if I can help developers opening a bug with
 relevant
  logs. So what logs should I attach?
 
 
  Moreover, is there a way to restore keyboard without
 rebooting? Like
  to launch some commands from shell?
  --
  Mailing list: https://launchpad.net/~ubuntu-phone
  Post to : ubuntu-phone@lists.launchpad.net
  Unsubscribe : https://launchpad.net/~ubuntu-phone
  More help   : https://help.launchpad.net/ListHelp
 
 



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Re: [Ubuntu-phone] [BQ] keyboard doesn't show up

2015-04-23 Thread Phil
I've created a set of keyboard shortcuts to show the status, grab the debug 
info (if desired) and restart the keyboard daemon from the command line.  
Hopefully, if you are having problems and can't get the regular keyboard up, 
these should still work in the shell

http://bazaar.launchpad.net/~mad-halfling/phone-keyboard-debug/layout/view/head:/PhoneKeyboardDebug.json

Copy it into .config/com.ubuntu.terminal/Layouts/ and it should appear on your 
shortcuts list

Phil

On Thu, 23/4/15, Mike Sheldon m...@mikeasoft.com wrote:

 Subject: Re: [Ubuntu-phone] [BQ] keyboard doesn't show up
 To: Alberto Pagliarini bat...@gmail.com
 Cc: ubuntu-phone@lists.launchpad.net ubuntu-phone@lists.launchpad.net
 Date: Thursday, 23 April, 2015, 12:27
 
 Hi Alberto,
 
  Thanks for letting us know, there's a couple of things you
 could do to
 help:
 
  1) Run status maliit-server
 
  And let us know what the output is
 
  2) Run system-image-cli --info
 
  And paste the output
 
  3) See if there's a file in /var/crash called
 _usr_bin_maliit-server.32011.crash (the number may
 differ), if there
 is could you send it to me?
 
  To restart the keyboard manually from the command line you
 can run
 restart maliit-server.
 
 Thanks!
  Mike.
 
 On Thu, 2015-04-23 at 11:16 +, Alberto Pagliarini
 wrote:
  Hi all,
  
  
  I left my phone in charge all night and this morning
 I'm annoyed to
  this issue. When I tap on an input field it get rightly
 the focus but
  the keyboard doesn't show up.
  
  
  I guess that rebooting the device solves the issue but
 before that I
  want to know if I can help developers opening a bug
 with relevant
  logs. So what logs should I attach?
  
  
  Moreover, is there a way to restore keyboard without
 rebooting? Like
  to launch some commands from shell?
  -- 
  Mailing list: https://launchpad.net/~ubuntu-phone
  Post to     : ubuntu-phone@lists.launchpad.net
  Unsubscribe : https://launchpad.net/~ubuntu-phone
  More help   : https://help.launchpad.net/ListHelp
 
 
 
 -- 
 Mailing list: https://launchpad.net/~ubuntu-phone
 Post to     : ubuntu-phone@lists.launchpad.net
 Unsubscribe : https://launchpad.net/~ubuntu-phone
 More help   : https://help.launchpad.net/ListHelp
 

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Re: [Ubuntu-phone] [BQ] keyboard doesn't show up

2015-04-23 Thread Mike Sheldon
One additional thing, make sure you unlock your phone (i.e. enter your
pin on the lock screen), prior to accessing it over adb, for security
reasons we prevent adb accessing the phone while its still locked.

Cheers,
 Mike.

On Thu, 2015-04-23 at 12:56 +0100, Mike Sheldon wrote:
 Hi Alberto,
 
  If you're using Ubuntu 14.04 you might need to manually let adb know
 about the BQ vendor ID, which can be done by creating a file called:
 
 ~/.android/adb_usb.ini
 
  On your desktop, and adding the line:
 
 0x2a47
 
  I think you might need to run adb kill-server and adb start-server
 to reload this; I'm not certain if permissions are setup correctly on
 14.04 either, so you might need to run sudo adb start-server.
 
  The crash file (if there is one) and the system info will still be the
 same after reboot, however I would be very interested to know if the
 service is running prior to rebooting if possible.
 
 Thanks, 
  Mike.
 
 On Thu, 2015-04-23 at 11:48 +, Alberto Pagliarini wrote:
  Hi Mike,
  
  I'm having trouble to run commands. I connected the phone via usb (dev
  mode activate), I see the device mounted but I can't reach it from
  adb. adb devices return an empty list :( Connected another android
  phone it is detected. Some suggestions?
  
  
  If I reboot the BQ will I lose important informations for you?
  
  
  alb
  
  Il giorno gio 23 apr 2015 alle ore 13:27 Mike Sheldon
  m...@mikeasoft.com ha scritto:
  Hi Alberto,
  
   Thanks for letting us know, there's a couple of things you
  could do to
  help:
  
   1) Run status maliit-server
  
   And let us know what the output is
  
   2) Run system-image-cli --info
  
   And paste the output
  
   3) See if there's a file in /var/crash called
  _usr_bin_maliit-server.32011.crash (the number may differ),
  if there
  is could you send it to me?
  
   To restart the keyboard manually from the command line you
  can run
  restart maliit-server.
  
  Thanks!
   Mike.
  
  On Thu, 2015-04-23 at 11:16 +, Alberto Pagliarini wrote:
   Hi all,
  
  
   I left my phone in charge all night and this morning I'm
  annoyed to
   this issue. When I tap on an input field it get rightly the
  focus but
   the keyboard doesn't show up.
  
  
   I guess that rebooting the device solves the issue but
  before that I
   want to know if I can help developers opening a bug with
  relevant
   logs. So what logs should I attach?
  
  
   Moreover, is there a way to restore keyboard without
  rebooting? Like
   to launch some commands from shell?
   --
   Mailing list: https://launchpad.net/~ubuntu-phone
   Post to : ubuntu-phone@lists.launchpad.net
   Unsubscribe : https://launchpad.net/~ubuntu-phone
   More help   : https://help.launchpad.net/ListHelp
  
  
 
 



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Re: [Ubuntu-phone] [BQ] keyboard doesn't show up

2015-04-23 Thread Oliver Grawert
hi,

Am Donnerstag, den 23.04.2015, 12:56 +0100 schrieb Mike Sheldon:
 Hi Alberto,
 
  If you're using Ubuntu 14.04 you might need to manually let adb know
 about the BQ vendor ID, which can be done by creating a file called:
 
 ~/.android/adb_usb.ini
 

better use the android-tools-adb package from the phalet-tools PPA so
you dont leave such hacks in place because you forgot about them and
also get the proper udev rules ...

also make sure the screen is unlocked if you try to access the
device ...

ciao
oli


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Re: [Ubuntu-phone] [BQ] keyboard doesn't show up

2015-04-23 Thread Alberto Pagliarini
Hi,

I'm on Ubuntu 14.10 and I have already attached the device in the past to
use tethering.
Now I have upgraded adb to ppa suggested from Oliver but it's not revelead
using adb devices.

I also performed adb kill-server and adb start-server but nothing new
happens.

I'm stucked :(
I can give it a try with another pc with 14.04 at home tonight

ciao
alb

Il giorno gio 23 apr 2015 alle ore 14:35 Oliver Grawert o...@ubuntu.com
ha scritto:

 hi,

 Am Donnerstag, den 23.04.2015, 12:56 +0100 schrieb Mike Sheldon:
  Hi Alberto,
 
   If you're using Ubuntu 14.04 you might need to manually let adb know
  about the BQ vendor ID, which can be done by creating a file called:
 
  ~/.android/adb_usb.ini
 

 better use the android-tools-adb package from the phalet-tools PPA so
 you dont leave such hacks in place because you forgot about them and
 also get the proper udev rules ...

 also make sure the screen is unlocked if you try to access the
 device ...

 ciao
 oli
 --
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 Post to : ubuntu-phone@lists.launchpad.net
 Unsubscribe : https://launchpad.net/~ubuntu-phone
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Re: [Ubuntu-phone] [BQ] keyboard doesn't show up

2015-04-23 Thread Alberto Pagliarini
Hi Mike,

I'm having trouble to run commands. I connected the phone via usb (dev mode
activate), I see the device mounted but I can't reach it from adb. adb
devices return an empty list :( Connected another android phone it is
detected. Some suggestions?

If I reboot the BQ will I lose important informations for you?

alb

Il giorno gio 23 apr 2015 alle ore 13:27 Mike Sheldon m...@mikeasoft.com
ha scritto:

 Hi Alberto,

  Thanks for letting us know, there's a couple of things you could do to
 help:

  1) Run status maliit-server

  And let us know what the output is

  2) Run system-image-cli --info

  And paste the output

  3) See if there's a file in /var/crash called
 _usr_bin_maliit-server.32011.crash (the number may differ), if there
 is could you send it to me?

  To restart the keyboard manually from the command line you can run
 restart maliit-server.

 Thanks!
  Mike.

 On Thu, 2015-04-23 at 11:16 +, Alberto Pagliarini wrote:
  Hi all,
 
 
  I left my phone in charge all night and this morning I'm annoyed to
  this issue. When I tap on an input field it get rightly the focus but
  the keyboard doesn't show up.
 
 
  I guess that rebooting the device solves the issue but before that I
  want to know if I can help developers opening a bug with relevant
  logs. So what logs should I attach?
 
 
  Moreover, is there a way to restore keyboard without rebooting? Like
  to launch some commands from shell?
  --
  Mailing list: https://launchpad.net/~ubuntu-phone
  Post to : ubuntu-phone@lists.launchpad.net
  Unsubscribe : https://launchpad.net/~ubuntu-phone
  More help   : https://help.launchpad.net/ListHelp



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Re: [Ubuntu-phone] [BQ] keyboard doesn't show up

2015-04-23 Thread Mike Sheldon
Hi Alberto,

 Thanks for letting us know, there's a couple of things you could do to
help:

 1) Run status maliit-server

 And let us know what the output is

 2) Run system-image-cli --info

 And paste the output

 3) See if there's a file in /var/crash called
_usr_bin_maliit-server.32011.crash (the number may differ), if there
is could you send it to me?

 To restart the keyboard manually from the command line you can run
restart maliit-server.

Thanks!
 Mike.

On Thu, 2015-04-23 at 11:16 +, Alberto Pagliarini wrote:
 Hi all,
 
 
 I left my phone in charge all night and this morning I'm annoyed to
 this issue. When I tap on an input field it get rightly the focus but
 the keyboard doesn't show up.
 
 
 I guess that rebooting the device solves the issue but before that I
 want to know if I can help developers opening a bug with relevant
 logs. So what logs should I attach?
 
 
 Moreover, is there a way to restore keyboard without rebooting? Like
 to launch some commands from shell?
 -- 
 Mailing list: https://launchpad.net/~ubuntu-phone
 Post to : ubuntu-phone@lists.launchpad.net
 Unsubscribe : https://launchpad.net/~ubuntu-phone
 More help   : https://help.launchpad.net/ListHelp



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Re: [Ubuntu-phone] [BQ] keyboard doesn't show up

2015-04-23 Thread Mike Sheldon
Hi Alberto,

 If you're using Ubuntu 14.04 you might need to manually let adb know
about the BQ vendor ID, which can be done by creating a file called:

~/.android/adb_usb.ini

 On your desktop, and adding the line:

0x2a47

 I think you might need to run adb kill-server and adb start-server
to reload this; I'm not certain if permissions are setup correctly on
14.04 either, so you might need to run sudo adb start-server.

 The crash file (if there is one) and the system info will still be the
same after reboot, however I would be very interested to know if the
service is running prior to rebooting if possible.

Thanks, 
 Mike.

On Thu, 2015-04-23 at 11:48 +, Alberto Pagliarini wrote:
 Hi Mike,
 
 I'm having trouble to run commands. I connected the phone via usb (dev
 mode activate), I see the device mounted but I can't reach it from
 adb. adb devices return an empty list :( Connected another android
 phone it is detected. Some suggestions?
 
 
 If I reboot the BQ will I lose important informations for you?
 
 
 alb
 
 Il giorno gio 23 apr 2015 alle ore 13:27 Mike Sheldon
 m...@mikeasoft.com ha scritto:
 Hi Alberto,
 
  Thanks for letting us know, there's a couple of things you
 could do to
 help:
 
  1) Run status maliit-server
 
  And let us know what the output is
 
  2) Run system-image-cli --info
 
  And paste the output
 
  3) See if there's a file in /var/crash called
 _usr_bin_maliit-server.32011.crash (the number may differ),
 if there
 is could you send it to me?
 
  To restart the keyboard manually from the command line you
 can run
 restart maliit-server.
 
 Thanks!
  Mike.
 
 On Thu, 2015-04-23 at 11:16 +, Alberto Pagliarini wrote:
  Hi all,
 
 
  I left my phone in charge all night and this morning I'm
 annoyed to
  this issue. When I tap on an input field it get rightly the
 focus but
  the keyboard doesn't show up.
 
 
  I guess that rebooting the device solves the issue but
 before that I
  want to know if I can help developers opening a bug with
 relevant
  logs. So what logs should I attach?
 
 
  Moreover, is there a way to restore keyboard without
 rebooting? Like
  to launch some commands from shell?
  --
  Mailing list: https://launchpad.net/~ubuntu-phone
  Post to : ubuntu-phone@lists.launchpad.net
  Unsubscribe : https://launchpad.net/~ubuntu-phone
  More help   : https://help.launchpad.net/ListHelp
 
 



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