Re: [Ubuntu-phone] Blinking display

2016-04-04 Thread Andrea Bernabei 
On Mon, Apr 4, 2016 at 10:51 AM, Shahram  wrote:

> Hi Andrea
>
> I will look out for it in future but that is not what I am experiencing.
> The blinking is not when the phone is near my face. The call is live, I
> ask the caller to wait while I look at my calendar. Then I bring the phone
> down in front of me to access the calendar. I swipe on the screen to unlock
> the phone and get to the calendar and this is when it blinks and becomes
> difficult. I don't think at the time there is anything over the proximity
> sensor. However I will try to be more observant about the sensor and let
> you know.
>
>
Hi Shahram,

what device are you using? Could this be the bug you're experiencing?
https://bugs.launchpad.net/canonical-devices-system-image/+bug/1512100

If so, please mark it as "It affects me" to increase its "heat" :)

Andrea


> Shahram
>
>
> On 04/04/2016 10:39, Andrea Bernabei wrote:
>
>
>
> On Mon, Apr 4, 2016 at 8:10 AM, Shahram  wrote:
>
>> Hi
>>
>> The description looks similar, however this not about receiving
>> notification, it is about trying to unlock the phone to use other features,
>> after taking an incoming call and while the call is still live, at this
>> time the screen blinks and makes it difficult to do what you want to do.
>>
>>
> Hi Shahram,
>
> if the call is still live, then the proximity sensor is enabled. When you
> cover the proximity sensor while a call is ongoing, the screen will blank,
> to avoid your cheek from triggering the touchscreen while you keep the
> phone close to your ear.
>
> In your case, I think you might be covering the proximity sensor while
> trying to use the phone, even if it's away from your cheek. The proximity
> sensor in the E4.5 is located to the left of the top speaker, so it is very
> easy to cover it (thus triggering the screen blanking logic) while trying
> to pull the indicators panel down.
>
> Let me know if that could be what you're experiencing :)
>
> Hope that helps,
> Andrea
>
> Shahram
>>
>> P.S. I am simply a user not familiar with the codes
>>
>>
>>
>>
>> On 04/04/2016 06:54, Vic G wrote:
>>
>> Hi Sharman,
>>
>> Could it be this bug?
>>
>> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1531167
>>
>> This behaviour affects all kind of notifications and incoming calls
>> (proximity sensor is enabled before taking a call) and if it is in your
>> pocket the screen could start acting like that >_<. However, you're saying
>> that it's blinking on conversation, but I think it is triggered by prox
>> sensor too.
>>
>> Please apply the bug! We want it fixed asap =)
>>
>> BR,
>>
>>
>> El 03/04/16 a las 14:09, Shahram escribió:
>>
>> Blinking display and going on and off
>>
>> when the phone is in locked mode
>> An incoming call is taken
>> while on conversation with incoming call you need to use the windows to
>> see another feature such as the calendar
>> the display blinks, goes off and comes on, does not easily bring up the
>> unlock page where password can be typed and other windows used
>>
>>
>> --
>>
>> Víctor González Troncoso
>>
>> Área de Postventa
>>
>> Soporte SAUX
>>
>> +34 91 142 06 82 Ext: 2003
>>
>> Marie Curie, 19 Bloque 2 Planta 6 Oficina 6
>>
>> 28521 Rivas Vaciamadrid (Madrid)
>>
>> bq.com 
>>
>>  
>> 
>>  
>>
>>  Nos encantan los árboles. No me imprimas si no es necesario.
>>
>> Protección de Datos: Mundo Reader S.L. le informa de que los datos
>> personales facilitados por Ud. y utilizados para el envío de esta
>> comunicación serán objeto de tratamiento automatizado o no en nuestros
>> ficheros, con la finalidad de gestionar la agenda de contactos de nuestra
>> empresa y para el envío de comunicaciones profesionales por cualquier medio
>> electrónico o no. Puede consultar en 
>> www.bq.com los detalles de nuestra Política de
>> Privacidad y dónde ejercer el derecho de acceso, rectificación, cancelación
>> y oposición.
>>
>> Confidencialidad: Este mensaje contiene material confidencial y está
>> dirigido exclusivamente a su destinatario. Cualquier revisión, modificación
>> o distribución por otras personas, así como su reenvío sin el
>> consentimiento expreso está estrictamente prohibido. Si usted no es el
>> destinatario del mensaje, por favor, comuníqueselo al emisor y borre todas
>> las copias de forma inmediata. Confidentiality: This e-mail contains
>> material that is confidential for de sole use of de intended recipient. Any
>> review, reliance or distribution by others or forwarding without express
>> permission is strictly prohibited. If you are not the intended recipient,
>> please contact the sender and delete all copies.
>>
>>
>> --
>>

Re: [Ubuntu-phone] Blinking display

2016-04-04 Thread Shahram 

Hi Andrea

I will look out for it in future but that is not what I am experiencing.
The blinking is not when the phone is near my face. The call is live, I 
ask the caller to wait while I look at my calendar. Then I bring the 
phone down in front of me to access the calendar. I swipe on the screen 
to unlock the phone and get to the calendar and this is when it blinks 
and becomes difficult. I don't think at the time there is anything over 
the proximity sensor. However I will try to be more observant about the 
sensor and let you know.


Shahram

On 04/04/2016 10:39, Andrea Bernabei wrote:



On Mon, Apr 4, 2016 at 8:10 AM, Shahram > wrote:


Hi

The description looks similar, however this not about receiving
notification, it is about trying to unlock the phone to use other
features, after taking an incoming call and while the call is
still live, at this time the screen blinks and makes it difficult
to do what you want to do.


Hi Shahram,

if the call is still live, then the proximity sensor is enabled. When 
you cover the proximity sensor while a call is ongoing, the screen 
will blank, to avoid your cheek from triggering the touchscreen while 
you keep the phone close to your ear.


In your case, I think you might be covering the proximity sensor while 
trying to use the phone, even if it's away from your cheek. The 
proximity sensor in the E4.5 is located to the left of the top 
speaker, so it is very easy to cover it (thus triggering the screen 
blanking logic) while trying to pull the indicators panel down.


Let me know if that could be what you're experiencing :)

Hope that helps,
Andrea

Shahram

P.S. I am simply a user not familiar with the codes




On 04/04/2016 06:54, Vic G wrote:

Hi Sharman,

Could it be this bug?

https://bugs.launchpad.net/canonical-devices-system-image/+bug/1531167


This behaviour affects all kind of notifications and incoming
calls (proximity sensor is enabled before taking a call) and if
it is in your pocket the screen could start acting like that >_<.
However, you're saying that it's blinking on conversation, but I
think it is triggered by prox sensor too.

Please apply the bug! We want it fixed asap =)

BR,


El 03/04/16 a las 14:09, Shahram escribió:

Blinking display and going on and off

when the phone is in locked mode
An incoming call is taken
while on conversation with incoming call you need to use the
windows to see another feature such as the calendar
the display blinks, goes off and comes on, does not easily bring
up the unlock page where password can be typed and other windows
used



-- 


Víctor González Troncoso

Área de Postventa

Soporte SAUX

+34 91 142 06 82 Ext: 2003

Marie Curie, 19 Bloque 2 Planta 6 Oficina 6

28521 Rivas Vaciamadrid (Madrid)

bq.com 

 







^^Nos encantan los árboles. No me imprimas si no es necesario.

Protección de Datos:Mundo Reader S.L. le informa de que los datos
personales facilitados por Ud. y utilizados para el envío de esta
comunicación serán objeto de tratamiento automatizado o no en
nuestros ficheros, con la finalidad de gestionar la agenda de
contactos de nuestra empresa y para el envío de comunicaciones
profesionales por cualquier medio electrónico o no. Puede
consultar en www.bq.com
los detalles de nuestra Política de Privacidad
y dónde ejercer el derecho de acceso, rectificación, cancelación
y oposición.

Confidencialidad:Este mensaje contiene material confidencial y
está dirigido exclusivamente a su destinatario. Cualquier
revisión, modificación o distribución por otras personas, así
como su reenvío sin el consentimiento expreso está estrictamente
prohibido. Si usted no es el destinatario del mensaje, por favor,
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inmediata. Confidentiality:This e-mail contains material that is
confidential for de sole use of de intended recipient. Any
review, reliance or distribution by others or forwarding without
express permission is strictly prohibited. If you are not the
intended recipient, please contact the sender and delete all copies.



-- 


http://www.amazon.co.uk/Shahram-Parvin/e/B00QT5UP96
https://www.smashwords.com/profile/view/SParvin
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Re: [Ubuntu-phone] Blinking display

2016-04-04 Thread Andrea Bernabei 
On Mon, Apr 4, 2016 at 8:10 AM, Shahram  wrote:

> Hi
>
> The description looks similar, however this not about receiving
> notification, it is about trying to unlock the phone to use other features,
> after taking an incoming call and while the call is still live, at this
> time the screen blinks and makes it difficult to do what you want to do.
>
>
Hi Shahram,

if the call is still live, then the proximity sensor is enabled. When you
cover the proximity sensor while a call is ongoing, the screen will blank,
to avoid your cheek from triggering the touchscreen while you keep the
phone close to your ear.

In your case, I think you might be covering the proximity sensor while
trying to use the phone, even if it's away from your cheek. The proximity
sensor in the E4.5 is located to the left of the top speaker, so it is very
easy to cover it (thus triggering the screen blanking logic) while trying
to pull the indicators panel down.

Let me know if that could be what you're experiencing :)

Hope that helps,
Andrea

Shahram
>
> P.S. I am simply a user not familiar with the codes
>
>
>
>
> On 04/04/2016 06:54, Vic G wrote:
>
> Hi Sharman,
>
> Could it be this bug?
>
> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1531167
>
> This behaviour affects all kind of notifications and incoming calls
> (proximity sensor is enabled before taking a call) and if it is in your
> pocket the screen could start acting like that >_<. However, you're saying
> that it's blinking on conversation, but I think it is triggered by prox
> sensor too.
>
> Please apply the bug! We want it fixed asap =)
>
> BR,
>
>
> El 03/04/16 a las 14:09, Shahram escribió:
>
> Blinking display and going on and off
>
> when the phone is in locked mode
> An incoming call is taken
> while on conversation with incoming call you need to use the windows to
> see another feature such as the calendar
> the display blinks, goes off and comes on, does not easily bring up the
> unlock page where password can be typed and other windows used
>
>
> --
>
> Víctor González Troncoso
>
> Área de Postventa
>
> Soporte SAUX
>
> +34 91 142 06 82 Ext: 2003
>
> Marie Curie, 19 Bloque 2 Planta 6 Oficina 6
>
> 28521 Rivas Vaciamadrid (Madrid)
>
> bq.com 
>
>  
> 
>  
>
>  Nos encantan los árboles. No me imprimas si no es necesario.
>
> Protección de Datos: Mundo Reader S.L. le informa de que los datos
> personales facilitados por Ud. y utilizados para el envío de esta
> comunicación serán objeto de tratamiento automatizado o no en nuestros
> ficheros, con la finalidad de gestionar la agenda de contactos de nuestra
> empresa y para el envío de comunicaciones profesionales por cualquier medio
> electrónico o no. Puede consultar en www.bq.com los
> detalles de nuestra Política de Privacidad y dónde ejercer el derecho de
> acceso, rectificación, cancelación y oposición.
>
> Confidencialidad: Este mensaje contiene material confidencial y está
> dirigido exclusivamente a su destinatario. Cualquier revisión, modificación
> o distribución por otras personas, así como su reenvío sin el
> consentimiento expreso está estrictamente prohibido. Si usted no es el
> destinatario del mensaje, por favor, comuníqueselo al emisor y borre todas
> las copias de forma inmediata. Confidentiality: This e-mail contains
> material that is confidential for de sole use of de intended recipient. Any
> review, reliance or distribution by others or forwarding without express
> permission is strictly prohibited. If you are not the intended recipient,
> please contact the sender and delete all copies.
>
>
> --
> http://www.amazon.co.uk/Shahram-Parvin/e/B00QT5UP96https://www.smashwords.com/profile/view/SParvinhttps://www.facebook.com/Counting.is.Fun
>
>
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Re: [Ubuntu-phone] Blinking display

2016-04-04 Thread Shahram 

Hi

The description looks similar, however this not about receiving 
notification, it is about trying to unlock the phone to use other 
features, after taking an incoming call and while the call is still 
live, at this time the screen blinks and makes it difficult to do what 
you want to do.


Shahram

P.S. I am simply a user not familiar with the codes



On 04/04/2016 06:54, Vic G wrote:

Hi Sharman,

Could it be this bug?

https://bugs.launchpad.net/canonical-devices-system-image/+bug/1531167

This behaviour affects all kind of notifications and incoming calls 
(proximity sensor is enabled before taking a call) and if it is in 
your pocket the screen could start acting like that >_<. However, 
you're saying that it's blinking on conversation, but I think it is 
triggered by prox sensor too.


Please apply the bug! We want it fixed asap =)

BR,


El 03/04/16 a las 14:09, Shahram escribió:

Blinking display and going on and off

when the phone is in locked mode
An incoming call is taken
while on conversation with incoming call you need to use the windows 
to see another feature such as the calendar
the display blinks, goes off and comes on, does not easily bring up 
the unlock page where password can be typed and other windows used




--

Víctor González Troncoso

Área de Postventa

Soporte SAUX

+34 91 142 06 82 Ext: 2003

Marie Curie, 19 Bloque 2 Planta 6 Oficina 6

28521 Rivas Vaciamadrid (Madrid)

bq.com 

  
 
 





^^Nos encantan los árboles. No me imprimas si no es necesario.

Protección de Datos:Mundo Reader S.L. le informa de que los datos 
personales facilitados por Ud. y utilizados para el envío de esta 
comunicación serán objeto de tratamiento automatizado o no en nuestros 
ficheros, con la finalidad de gestionar la agenda de contactos de 
nuestra empresa y para el envío de comunicaciones profesionales por 
cualquier medio electrónico o no. Puede consultar en www.bq.com 
los detalles de nuestra Política de Privacidad y 
dónde ejercer el derecho de acceso, rectificación, cancelación y 
oposición.


Confidencialidad:Este mensaje contiene material confidencial y está 
dirigido exclusivamente a su destinatario. Cualquier revisión, 
modificación o distribución por otras personas, así como su reenvío 
sin el consentimiento expreso está estrictamente prohibido. Si usted 
no es el destinatario del mensaje, por favor, comuníqueselo al emisor 
y borre todas las copias de forma inmediata. Confidentiality:This 
e-mail contains material that is confidential for de sole use of de 
intended recipient. Any review, reliance or distribution by others or 
forwarding without express permission is strictly prohibited. If you 
are not the intended recipient, please contact the sender and delete 
all copies.




--

http://www.amazon.co.uk/Shahram-Parvin/e/B00QT5UP96
https://www.smashwords.com/profile/view/SParvin
https://www.facebook.com/Counting.is.Fun


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Re: [Ubuntu-phone] Blinking display

2016-04-03 Thread Vic G 

Hi Sharman,

Could it be this bug?

https://bugs.launchpad.net/canonical-devices-system-image/+bug/1531167

This behaviour affects all kind of notifications and incoming calls 
(proximity sensor is enabled before taking a call) and if it is in your 
pocket the screen could start acting like that >_<. However, you're 
saying that it's blinking on conversation, but I think it is triggered 
by prox sensor too.


Please apply the bug! We want it fixed asap =)

BR,


El 03/04/16 a las 14:09, Shahram escribió:

Blinking display and going on and off

when the phone is in locked mode
An incoming call is taken
while on conversation with incoming call you need to use the windows 
to see another feature such as the calendar
the display blinks, goes off and comes on, does not easily bring up 
the unlock page where password can be typed and other windows used




--

Víctor González Troncoso

Área de Postventa

Soporte SAUX

+34 91 142 06 82 Ext: 2003

Marie Curie, 19 Bloque 2 Planta 6 Oficina 6

28521 Rivas Vaciamadrid (Madrid)

bq.com 

  
 
 





--


Nos encantan los árboles. No me imprimas si no es necesario.

Protección de Datos: Mundo Reader S.L. le informa de que los datos 
personales facilitados por Ud. y utilizados para el envío de esta 
comunicación serán objeto de tratamiento automatizado o no en nuestros 
ficheros, con la finalidad de gestionar la agenda de contactos de nuestra 
empresa y para el envío de comunicaciones profesionales por cualquier medio 
electrónico o no. Puede consultar en www.bq.com los detalles de nuestra 
Política de Privacidad y dónde ejercer el derecho de acceso, rectificación, 
cancelación y oposición.


Confidencialidad: Este mensaje contiene material confidencial y está 
dirigido exclusivamente a su destinatario. Cualquier revisión, modificación 
o distribución por otras personas, así como su reenvío sin el 
consentimiento expreso está estrictamente prohibido. Si usted no es el 
destinatario del mensaje, por favor, comuníqueselo al emisor y borre todas 
las copias de forma inmediata. Confidentiality: This e-mail contains 
material that is confidential for de sole use of de intended recipient. Any 
review, reliance or distribution by others or forwarding without express 
permission is strictly prohibited. If you are not the intended recipient, 
please contact the sender and delete all copies.
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